Please note that our Terms & Conditions and Privacy Notice are applicable.
On Promotion in Jobs
Pay & Ship
Buy with confidence. Secure payment options & nationwide delivery. Learn more
Filter & refine
Clear All
Suggested
Results for for a job in "for a job", Contract in Jobs in Western Cape in Western Cape
1
SavedSave
Insurance Sales Consultant
Are you ambitious, self-motivated and success driven? Join our successful and continually growing team of sales agents.
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services.
The health and safety of our employees is of utmost importance to us. We comply with the COVID regulations and strict health safety measures have been implemented at our premises.
Requirements
• Exceptional communication and negotiation skills
• Matric Essential
• Clear Criminal record
• Sales and/or call centre experience advantageous
• Computer literate with good data capturing capabilities
Working Hours
• Monday, Wednesday and Thursday 8am to 5pm
• Tuesday (Marathon Day) 8am to 8pm
• Friday 8am to 3:30pm You will be required to work 1 Saturday per month 8am to 1:30pm
Work from home will only be applicable during lockdown. On-site training with the option to work from home thereafter. Once lockdown is lifted, you will be required to resume duties at our premises.
Remuneration
• R5000 basic
• Uncapped commission incentives
• Emergency Assistance
• Access to E-Learning portal for personal development
Please attach your most recent and up to date CV with your application.
Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.Salary: RMin salary: 5000.Max salary: 5000.Job Reference #: 201121
9mo
Mango5
1
SavedSave
Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day and/or night shifts on site in Cape Town CBD
Strong contact Centre operations know how
Effective people management skills
Able to manage to strict SLA requirements
Salary based on industry norms
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/1398715299&source=gumtree
9mo
CallForce
SavedSave
Duties &
Responsibilities
Key Performance
Areas:
Manage the ETQA
Division:
1. Implement,
monitor, maintain and improve the organisation’s Quality Management System.
2. Implement,
monitor, maintain and improve the organisation’s Assessment and Moderation
System.
3. Implement,
monitor, maintain and improve the system for learning material and portfolios
of evidence.
4. Monitor the
performance of Practitioners against internal quality standards and against
external compliance requirements.
5. Source
Practitioners for the facilitation, assessment and moderation of learner
portfolios of evidence.
6. Implement,
monitor, maintain and improve a Practitioner Development Programme for contract
Practitioners.
7. Manage the
learner enrolment and registration process on the organisation’s Learner
Management System and on SETA systems.
8. Manage
logistics, in relation to “the life of a portfolio of evidence”.
9. Communicate and liaise
with SETAs; build and maintain a professional business relationship with SETAs
and Quality Councils in recognition of their role in the compliance process,
and that they are important stakeholders in the organisation’s success.
10. Provide input
into other functional areas of the organisation.
11. Quality assure
learning material prior to printing.
12. Plan for and
give effect to employee development, for subordinates in own area of
responsibility.
13. Monitor daily
operations in the ETQA Division in relation to policy and quality standards.
14. Reconcile
learner attendance, attainment, retention, conduct and performance.
Experience &
Qualification
Required experience
·
Minimum of 3 years’ experience within the ETD field
·
Previous experience in Education and Training Quality Assurance
Administration / Management – preferably in the SETA, Private and Public
provider space
·
Experience in academic planning, academic administration, and quality
assurance in education
·
Vast knowledge and experience across the SETA domain, Quality assuring
bodies, Outcomes-Based Education, NQF implementation, training, and development
consulting
·
Min 5 years as an assessor and/ or moderator
MINIMUM EDUCATION
REQUIREMENTS
·
Matric
·
National Diploma or degree in the field of Education and Training
(ODETDP), including but not limited to modules related to Education Management,
Quality Management, Systems Thinking, Learning Material Development.
REQUIRED SKILLS
·
Analytical thinking / Problem solving
·
Knowledge of QA
·
Ability to build interpersonal relationships
Knowledge
Requirements:
·
In-depth knowledge of the South African skills development regulatory
framework (including all related Acts, amendments, Regulations and Codes of
Good Practice) is a non-negotiable requirement.
Practical Skill
Areas:
·
MS Office (advanced)
·
Researching, writing and compiling various types of reportvacancy@onesourcedirect.co.za
22d
WoodstockSavedSave
Qualified Plumber required to work throughout Cape Town as an Independent Contractor. Work involves mostly geyser replacements.Must have own tool and reliable van/bakkie.Email short CV to mycapejobs@outlook.com (this is direct to the company)
1mo
Other
1
SavedSave
Job Summary
Managing the end-to-end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
Key responsibilities
Write adverts and post on our recruitment platformImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements and Qualifications
1+ years end to end recruitment experienceProven track record in delivering high volume candidatescontactable references
Working Hours
Monday to Friday 8am to 5pmMust be willing to work overtime due to operational requirements
Basic Salary, plus incentives for successful placements.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
Job Type: Contract
Ability to commute/relocate:
Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Preferred)
Email Address: Roscoe@callforce.co.za
https://www.ditto.jobs/job/gumtree/2667481231&source=gumtree
9mo
CallForce
SavedSave
Accounts assistant position open for a tour operator in Century City, Position available immediatelyJob DescriptionLoading of financial dataReconciling accountsFilingAnswering phonecallsBooking assistantGeneral admin workOccasional overtimeAdhoc work requestsRequirementsMatric with accountingStudying towards a diplomaLiving in the Table View, Century City areaAlso suitable for those just completing matric this yearPosition situated in Century CityHours 8.30 am to 5pmMonday to FridaySalary to be discussed and per experienceBasic annual leavePls send cv and matric certificate/interim results to karinewcita@gmail.com
1mo
Milnerton
1
SavedSave
Sales Agents Needed
Mango5 is currently seeking to employ Sales Driven, Money hungry OUTBOUND SALES AGENTS for our renowned company. As an Outbound Sales Agent, you will strive to meet targets set by operations with ease, and in return for your hard work, we offer you a Basic Salary, Uncapped Commission, Weekly Incentives, and a List of Perks!
What Youll Do
Your role will be to cold-call clients. We require an individual who is self-motivated and does not give up easily, a real negotiator, and a true Sales Guru!
Who You Are
• An exceptional negotiator
• Confident in cold call
• Have a minimum of 6 months of call center experience
• Have a minimum of 6 months of sales experience
• Computer literate with good data capturing capabilities
• Clear Criminal record
Benefits Perks
• R4,800 Monthly Basic Salary
• Commission (Uncapped)
• Medical Insurance and Emergency Assistance after 3 months of employment
• E-Learning portal access to over 60 courses
Working Hours :
• center Thursday are Marathon Days 8 am to 8 pm with FREE LUNCH PROVIDED
• Friday - 8 am to3:30 pm
• You will be required to work 1 Saturday per month -8 am to 1:30 pm
Due to high response volumes, if you DO MATCH our criteria but do not hear back from us within 2 weeks, we will keep your CV in our talent pool for future intakes.Salary: RMin salary: 4800.Job Reference #: 201125
9mo
Mango5
SavedSave
Triple C is looking to employ the following machine operators:Milling Machine OperatorBobcat OperatorRoller OperatorRequirements:Must have valid operator licenseMust have at least 3 years experienceSend CV to projects@triplecms.co.za
1mo
Kuils River
1
SavedSave
International Outbound Sales Consultants
USA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.
Successful candidates will receive full product and systems training.
Education and Experience:
Matric not essential English language proficiencyMinimum 1 year outbound sales experience within an International center is requiredTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenessnegotiation skills
Salary: Per productive hour, shift and travel allowance provided and incentives.
Working hours: Mon - Sat rotational days
Rotational shifts from 15h00pm – 04h00am
https://www.ditto.jobs/job/gumtree/3338377734&source=gumtree
9mo
CallForce
1
SavedSave
Our client is based in Brackenfell, and they are seeking to employ Welders. Do you have a matric certificate and at least one years working experience within a welding or semi-skilled boiler making position?
Responsibilities:
· Completed Grade 12 / Matric Certificate (certificate will be requested).
· Welding experience a must (Arc / Mig / Stick).
· Fabrication experience is a MUST.
· Forklift license is beneficial.
· Assistant operating of machinery experience beneficial.
· Must be hardworking and dedicated.
· Ability and willingness to work 12-hour shifts, including nightshifts and weekends.
· Clean criminal record.
AREA: Brackenfell (Transport will be own responsibility)
APPLY: Send your CV and all documents to reception@personastaff.co.za
Please note that only short-listed candidates will be contacted.
reception@personastaff.co.za
2y
Persona Staff Recruitment
1
UK INBOUND SALES CUSTOMER SERVICE AGENTS
Job description
Mango5 is currently seeking to employ Sales Driven, Money hungry, and Energetic USA Sales Representatives for our renowned company. As a sales representative, you will be responsible for generating leads and meeting sales goals. Duties will include sales presentations and product demonstrations and negotiating contracts with potential clients. To be successful in this role, you will need to have a deep understanding of the sales process and dynamics and superb interpersonal skills. Previous experience in a sales role is an advantage.
Sales Representative Responsibilities:
• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Setup product demonstrations to evaluate client needs or promote products and services.
• Answering client questions about credit terms, products, prices, and availability.
Sales Representative Requirements:
• Min 2 years experience in sales.
• B2B Sales Experience Highly Advantages
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including quickly building rapport with both customers and suppliers.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including word, excel, and outlook.
• Able to work comfortably in a fast-paced environment.
Remuneration:
Junior Sales Representative: Basic Salary: R8500 + R2000 Bonus and Incentives
Senior Sales Representative: Basic Salary: R11000 + R4000 Bonus and Incentives
Selection for Junior VS Senior Sales Representative will be selected based on experience and skills.
Company Benefits:
• Medical Insurance
• You Assist
• Full Access to our company LMS/E-Learning Platform Employment Type
Full-time
Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.Salary: RMin salary: 8500.Max salary: 11000.Job Reference #: 201124
9mo
Mango5
1
SavedSave
Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fiber at home compulsory to accommodate potentially working from home when required
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/2227551317&source=gumtree
9mo
CallForce
1
The suitable candidate must have solid recruitment experience through placing a variety of profiles. This is an ultimate generalist role requiring the recruitment and selection of entry level, junior, mid-level to senior positions. The successful incumbent must be exposed to challenging environment, managing mass recruitment, multiple vacancies at a time, track and report accordingly on all filled roles
· Deal with internal and external stakeholders to ensure effective delivery campaign order base.
· Proactively source top level candidates in diversity of positions from specialized scarce skills to bulk recruitment drives.
· Manage the full candidate recruitment cycle and onboarding.
· Continuously improve candidate experience and engagement, be a brand ambassador.
· Min 2-4 years recruitment experience.
· Contact Centre /BPO Recruitment experience a strong advantage.
· Knowledge and experience in best practice recruitment processes and diverse candidate selection
Soft skills you need:
· Understanding of recruitment processes and candidate selection methods
· Outstanding organizational and time management skills
· Excellent communications and interpersonal skills
· Ability to multitask and prioritize daily workload
· Creative thinker and proactive problem solver
· Ability to work autonomously and within larger team
· Professional level of English
https://www.ditto.jobs/job/gumtree/1983490191&source=gumtree
9mo
CallForce
1
SavedSave
Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fibre at home compulsory to accommodate potentially working from home when requiredMust be fully vaccinated
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/2095135039&source=gumtree
9mo
CallForce
1
SavedSave
To provide a robust and efficient administration service to the healthcare teams, to ensure that all
workers have the right to work in the UK, are registered with a DBS check, and have certificates or
relevant proof of qualifications required to perform available roles. You will work within the
parameters of the Search processes in order to ensure that your team’s targets and objectives are
achieved.
A fantastic opportunity has arisen for Administrator to join a team of professionals based in the UK. You will be responsible for providing support to the recruitment team in administering compliance policies and procedures accurately and efficiently. The company has been established since 2008 and has gone from strength to strength providing solutions for public and private clients across the UK.Duties and responsibilities:* Answering incoming calls and emails* Booking confirmations with clients* Handing immigration documents* Holding face to face interviews as and when required* Carrying out DBS checks and verifying ID checks within a timely manner* Managing and maintaining an internal database and external portals* Ensuring documents are up to date and uploaded onto the system* Working from reports ensuring renewals are completed on time without lapsing* Providing support on internal and external audits* General administrative dutiesYou will need:* Excellent communication skills both written and verbally* Extensive knowledge of Microsoft Office programs including excel* Strong communication and time management skills* The ability to prioritise workloads and work towards strict deadlines* A keen eye for attention to detail* Experience of working in a fast paced administrative environment
https://www.ditto.jobs/job/gumtree/1895731747&source=gumtree
9mo
CallForce
1
SavedSave
Job Description
Call force success is all down to our people. And now we’re looking for outstanding salesman to join the best team in the business. If you’re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Call force, we’d love to hear from you.
With a starting salary of R7000, and an uncapped commission scheme that kicks in from your very first sale.
You will be taking on the US market!!
Grow your sales career:
When our people grow, so does our business. That’s why we’ll give you everything you need to achieve your career ambitions.
What you’ll do as a Salesman:
We’re driven to find the best solutions for all our customers, and you’ll help to make that happen.
You will be selling an innovative and new type of energy to the US Market. You’ll make outbound calls to our existing customers, identifying opportunities to create a package that saves them time and money through our unique One Bill solution.You’ll take a consultative sales approach, building your sales pipeline through straightforward, open, and honest conversations with our customers, getting a real understanding of their needs and how these change over time.You’ll achieve all of this as part of a wider team that’s inclusive, celebrates each other’s success together and supports all of us to be the best we can be.
Requirements:
MatricClear criminal record Credit checkEnglish language proficiencyMinimum 2-3 years hardcore outbound sales experience within an international center is required (COLD CALLING)Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Rotational shifts from 15h00pm – 04h00am (US HOURS)Transport provided.Nightshift allowance
Successful candidates will receive full product and systems training. Successful candidates would also need to work in an office environment, on USA time zones.
If you do not hear from us within 14 working days, please consider your application unsuccessful.
All successful candidates will be subject to pre-employment checks.
Attach those CV’s and GOODLUCK!!!!
https://www.ditto.jobs/job/gumtree/1621078190&source=gumtree
9mo
CallForce
SavedSave
Job Title: WelderLocation: Somerset West, Cape TownCompany: First AfricanAbout Us:First African has delivered high-quality signage solutions to top brands across diverse industries—petrochemical, banking, retail, food, and more. Our focus is on enhancing brand recognition and boosting sales with precision-engineered solutions and exceptional service. At First African we put safety and quality first in every element of the manufacturing and installation process. A superior engineered signage company that truly understands how to show the way to your brand.Job Summary:We are seeking a skilled and experienced Welder to join our dynamic team in Somerset West, Cape Town. The ideal candidate will be responsible for welding, fabricating, and assembling metal components and products to high-quality standards, working collaboratively to ensure projects are completed on schedule and according to specifications. Key Responsibilities:• Set up and operate various welding equipment (MIG, TIG, etc.) to join metal parts, ensuring strong and precise welds. • Read and interpret technical drawings, blueprints, and weld symbols. • Prepare surfaces for welding by grinding, cleaning, and cutting metal. • Utilize hand tools, clamps, jigs, and fixtures to hold and align parts for welding. • Collaborate with other team members to meet project deadlines and quality requirements. • Maintain tools and equipment, ensuring they are in good working order. • Follow safety protocols and contribute to a safe working environment. • Ensure compliance with all relevant Health and Safety requirements and proceduresRequirements: • Proven experience as a Welder or Fabricator in a manufacturing or industrial setting.• Proficiency in various welding techniques, such as MIG/TIG welding.• Welder trade certificate• Ability to read technical drawings and understand weld symbols.• Strong understanding of metal fabrication processes.• High school diploma or equivalent is preferred.• A clear criminal record• Driver’s License – EB or B (A must), with PdPThe successful candidate with be working with the Maintenance/Rigging team, who do installation and maintenance on site, if there is no welding work you will do Installation of signage and maintenance of signage with your team.How to Apply:Send your CV and Certificates to – warren@firstafrican.com
1mo
Somerset West
1
We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.
This role is focused on providing professional inbound technical support for resolving technical customer queries with the goal of first call resolution and end-to-end service delivery.
SalaryGreat base salary and incentives with potential earnings of up to R 9000 per month
Key Responsibilities
Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relevant information to resolve the queryEnsure customer call backs to provide an update on the progress of the queryEnsure first call resolution on customer queriesStrive for excellence with every interaction
Minimum Requirements
Passion for customer service & must enjoy problem solving & exceeding customer expectationsExperience dealing with customer complaintsAt least 1 year experience in customer services, preferably in a call centerAt least 1 year technical support experienceMatricComputer literacy
Working Hours
06h00 – 22h00 Monday to Sunday on rotational shiftsAddress: 122 St Georges Mall Newspaper House, 2nd Floor, Cape Town
What you can expect
Value-driven company with a culture that focuses on “People Come First”Theoretical & practical world-class training to ensure you can apply what you have learnedExtensive support during incubation to ensure high levels of success in our dynamic operationLong-term growth opportunities
https://www.ditto.jobs/job/gumtree/1452298649&source=gumtree
9mo
CallForce
1
We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.
This role is focused on providing professional inbound technical support for resolving technical customer queries with the goal of first call resolution and end-to-end service delivery.
SalaryGreat base salary and incentives with potential earnings of up to R 9000 per month
Key Responsibilities
Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relevant information to resolve the queryEnsure customer call backs to provide an update on the progress of the queryEnsure first call resolution on customer queriesStrive for excellence with every interaction
Minimum Requirements
Passion for customer service & must enjoy problem solving & exceeding customer expectationsExperience dealing with customer complaintsAt least 1 year experience in customer services, preferably in a call centerAt least 6 months technical support experienceMatricComputer literacy
Working Hours
06h00 – 22h00 Monday to Sunday on rotational shiftsAddress: 122 St Georges Mall Newspaper House, 2nd Floor, Cape Town
What you can expect
Value-driven company with a culture that focuses on “People Come First”Theoretical & practical world-class training to ensure you can apply what you have learnedExtensive support during incubation to ensure high levels of success in our dynamic operationLong-term growth opportunities
https://www.ditto.jobs/job/gumtree/718443707&source=gumtree
9mo
CallForce
1
Lead Human Capital and Talent Acquisition related functions for an iconic international brand setting up operations in the South African BPO Sector. Bring innovation and solutions regardingpeople management to positively impact business results. Act as the main point of the contact for the employees and managers operating at specified accounts and sites, proactively supporting the delivery of HR processes to operations.
Job Description• Understand all key business initiatives and goals for each supported business unit• Actively identify gaps, and manage risk• Proactively implement human capital solutions to challenges affecting the success of the business• Develop a Trusted Advisor relationship with key leaders at multiple levels within each supported business unit. Effectively partner with and leverage corporate support teams • Drive performance improvement plan, implement positive changes in the people management • Design and maintain organization vitality charts as the performance of the business unit improves • Challenge the organizational structure of the internal client and propose changes • Act as the ultimate point of contact for all escalated Human Capital issues.• Participate as a member of task forces in corporate-wide human capital and other people initiatives requiring a human capital perspective• Achieve 100% of assigned hiring goals by executing a recruiting plan using a core team of TA specialists.• Manage a strategic and tactical sourcing plan to support specific hiring goals• Manage, develop and maintain the communication flow and strategic partnership between the Talent Acquisition team, corporate support teams and internal and external stakeholders• Improve the key success metrics associated with hiring goals• Ensure compliance with recruitment best practice • Act as a Legal Representative on behalf of company in all human capital/ labourmatters• Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets• Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes• Work with IT and infrastructure to ensure optimal operational efficiencies• Ensure all infrastructure meets agreed SLA standards.Requirements• Recent experience in a similar role ideally within a BPO Contact Center or similar services company.• Bachelor’s Degree • 5+ years’ experience as an HR business partner or HR Manager providing operations support • Knowledge an...
https://www.ditto.jobs/job/gumtree/3203824758&source=gumtree
9mo
CallForce
Save this search and get notified
when new items are posted!