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ROLE PURPOSE Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. As a Firstline ServiceDesk Technician, you will be the face of the Technology Team. You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum. Job description Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.Strive to meet the SLA’s defined within the Call logging system.Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.Answering telephone calls and strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact.Managing Client project set-ups to ensure the Client infrastructure is set up on-time and is tested and working.Work alongside 2nd & 3rd Line to learn and carry out escalated tasks (where appropriate)Provide remote support across both Huntswood sites and to home based colleagues.Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.Writing and reviewing Service Desk Team’s documentation.Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers.Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date. Person Specification *Essential Excellent Customer facing and Customer Service skills, able to communicate to users at all levels.Thrive in a busy environment with changing priorities and goals.Good level of understanding of a Microsoft Windows Active Directory environment including GPO.Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365.Good l... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTMxMjEyOTcyP3NvdXJjZT1ndW10cmVl&jid=1012492&xid=1531212972

Umhlanga

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To design and deliver training/facilitation in line with the company and client objectives. To learn and continuously develop the content and delivery styles required to train new and existing employees. Be able to confidently deliver required courses with exceptional product and skills knowledge passed on to all training groups *Key Responsibilities: * * To work with the project manager and relevant Seta to understand the programmes and the project deliverables * Design, develop, facilitate training programmes based on the needs of the Seta and the company * Be able to develop, update and arrange material fit for new starters and also existing employees * Delivery of all required tasks in the specified timescales aligned to business objectives * On the floor coaching and floor support to the Operation where necessary and when required * Ensure timeous completion and submission of all Training Documentation (marking registers, reports etc.) to Skills development Manager * Adhere to all Departmental policies and procedures * Ensure company values and standards are portrayed through effective management of training groups * Motivate and develop trainees to perform at the required standards for both existing and new trainees * Manage training groups aligned to HR policies and procedures * Communicate feedback on training groups and material effectively * Work closely with Skills Development Managers to ensure continuous personal development * Familiarise yourself with all content changes/training design and methodology * Knowledge of Skills Development Legislation * Flexibility to accommodate a 24/7 365 day working environment * Manage and maintain in-house training facilities and equipment * Experience in training facilitation, design and delivery * Excellent communication skills (in English) * People Skills & Relationship building skills * Good command of the MS Office suite * Public speaking and presentation skills * Facilitation skills * Junior Management skills * Upskill and develop learners who are entering the call centre environment market related * Experience in training facilitation, design and delivery * Excellent communication skills (in English) * People Skills & Relationship building skills * Good command of the MS Office suite * Public speaking and presentation skills * Facilitation skills * Junior Management skills * Upskill and develop learners who are entering the call centre environment https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxOTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176915&xid=1555_21983

Umhlanga

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Our client is seeking an experienced Group Payable & Treasury Manager, who has operated at this level for a minimum of 5 years, coupled with a relevant tertiary qualification. You will be required to manage the Accounts Payable Team and ensure compliance with controls and procedures in the execution of daily operations, including treasury functions *Key Role Responsibilities* * Establish and implement Accounts Payable standard operating policies and procedures that utilise best practices and seek to mitigate operational risks * Development of all department staff members and supervise the performance of the team member * Ensure segregation of duties, policy, procedures and internal controls to ensure compliance * Responsible for the processing of all payable transactions, including Vendor Management, Invoice Processing, and Payments runs * Perform vendor approval and maintenance processes to ensure all vendors are paid per contractual terms and company payment policies * Prepare and distribute Accounts Payable Aging Report to management * Closes AP module in SAP monthly, assist with month-end close processes * Partner with procurement and the plants to provide thought leadership and issue resolution * Assist in the development and implementation of new with a focus on automation * Complete ad hoc projects assigned focused on process improvement and automation * Collaborate with Treasury to ensure proper recording of payments received and accruals * Management of the Groups FX and key banking relationships * Involvement in the Group Debt facility * Monitor and manage the companys daily cash position * Recommend, implement and maintain cash & treasury policies and procedures. * Determine investments and redemptions as needed to maintain targeted positions * Maintain company bank accounts in the various entities as an administrator * Consolidate treasury processes and build reports/dashboards for treasury management * Identify and implement improvements to treasury operations processes. Cost to Company package offered, includes Medical Aid and a very competitive Performance Bonus for targets achieved and exceeded. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIyMzM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179338&xid=1555_22335

Durban North

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Our client, a well-established *Manufacturing *company based in Umhlanga, is looking to fill the position of *Accounts Payable Manager.* *Key Responsibilities:* * Manage the Accounts Payable Team and ensure compliance with controls and procedures in the execution of daily operations, including treasury functions * Responsible for the accurate, timely and complete processing of all accounts payable transactions, including Vendor Management, Invoice Processing, and Payments runs * Perform vendor approval and maintenance processes and support initiatives to ensure all vendors are paid per contractual terms and company payment policies * Monitor and analyse department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy * Establish and implement Accounts Payable standard operating policies and procedures that utilize best practices and seek to mitigate operational risks * Prepare and distribute Accounts Payable Aging Report to management * Closes AP module in SAP monthly, assist with month-end close processes * Collaborate closely with the Treasury team to ensure proper recording of payments received and accruals * Partner with procurement and the plants to provide thought leadership and issue resolution * Complete ad hoc projects assigned by senior management focused on process improvement and automation with the goal of increasing accuracy, efficiency, and control environment * Promote a positive culture of accountability and continuous improvement * Development of all department staff members and supervise the performance of the team members * Ensure segregation of duties, policy, procedures, and internal controls to ensure compliance * Be the Accounts Payable primary point-of-contact during the annual audit * Management of the Groups FX and key banking relationships (serve as a main point of contact for banks) * Involvement in the Group Debt facility * Monitor and manage companys daily cash position * Recommend, implement, and maintain cash & treasury policies and procedures. Determines investments and redemptions as needed to maintain targeted positions * Maintain company bank accounts in the 6 entities as administrator * Consolidate treasury processes and organize building reports/dashboards for treasury management * Assists in development and management of relationships with banking partners and other treasury services providers * Identify and implement improvements to treasury operations processes. Assist in the development and implementation of new systems and sub-systems with focus on automate processes *Qualifications and Experience:* * Grade 12 Senior Certificate * Relevant degree or diploma * 5 years + relevant experience * SAP experience is essential If you are interested in applying for this role, please send a detailed copy of your CV to (traceyallen@121talent.co.za)(mailto:traceyallen@121talent.co.za) If you ha https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzgzMDRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137069&xid=1555_8304

Umhlanga

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To design and deliver training/facilitation in line with the company and client objectives. To learn and continuously develop the content and delivery styles required to train new and existing employees. Be able to confidently deliver required courses with exceptional product and skills knowledge passed on to all training groups. * To work with the project manager and relevant Seta to understand the programmes and the project deliverables * Design, develop, facilitate training programmes based on the needs of the Seta and the company * Be able to develop, update and arrange material fit for new starters and also existing employees * Delivery of all required tasks in the specified timescales aligned to business objectives * On the floor coaching and floor support to the Operation where necessary and when required * Ensure timeous completion and submission of all Training Documentation (marking registers, reports etc.) to Skills development Manager * Adhere to all Departmental policies and procedures * Ensure company values and standards are portrayed through effective management of training groups * Motivate and develop trainees to perform at the required standards for both existing and new trainees * Manage training groups aligned to HR policies and procedures * Communicate feedback on training groups and material effectively * Work closely with Skills Development Managers to ensure continuous personal development * Familiarise yourself with all content changes/training design and methodology * Knowledge of Skills Development Legislation * Flexibility to accommodate a 24/7 365 day working environment * Manage and maintain in-house training facilities and equipment *Competencies, Skills and Abilities:* * Experience in training facilitation, design and delivery * Excellent communication skills (in English) * People Skills & Relationship building skills * Good command of the MS Office suite * Public speaking and presentation skills * Facilitation skills * Junior Management skills * Upskill and develop learners who are entering the call centre environment Market Related *Competencies, Skills and Abilities:* * Experience in training facilitation, design and delivery * Excellent communication skills (in English) * People Skills & Relationship building skills * Good command of the MS Office suite * Public speaking and presentation skills * Facilitation skills * Junior Management skills * Upskill and develop learners who are entering the call centre environment https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY5MDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264071&xid=1555_69047

Umhlanga

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facilities managment in Verulam (1 results)

Results for facilities managment in Jobs in Verulam