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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
A vehicle repair and service center in Milnerton is looking for a sharp Admin Clerk who:Who loves working with people and has a knack for keeping things on trackWho can work on ExcelWho can be a work by 7amWho can work every second Saturday until 1pmDuties and responsibilities:Booking in clients bringing their vehicle to be servicedEntering invoices on our system and ExcelAnswering emails and telephoneDo monthly reconLiaising with clients about the progress with their vehicle and calling to collectKeeping all documentation filed and neatChecking Suppliers statements are correctPlease send your CV and details to boxsort@outlook.com
Milnerton
Results for telephonic in "telephonic" in Jobs in South Africa in South Africa
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REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
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Strong telephonic and communication skills in English, AfrikaansStrong typing skillsStrong organizational and stock control skillsJunior support position to management and directorsProvide administrative support to directors and managementHandle telephone communications and client serviceManage stock control and administrative coordinationPerform general office administration, record-keeping and filingCoordinate and packing of parcels and liaison with courier-services
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REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
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QualificationMatricRequirementsMinimum 5 years experience as a Receptionist with experience in answering busy switchboard, attending to visitors in the reception area, assisting with resolving telephone and/or IT problems, place orders for consumables, tracking stock levels, basic reconciling of monthly accounts.Very good knowledge and experience in working with MS Office and Pastel.Very good organisational skills and able to work on their own and take initiative to get things done.
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Requirements: Matric / Grade 12 or equivalent (NQF level 4)Drivers LicenseOwn TransportPSIRA Registered (Minimum Grade C)Firearm competency + Business PurposesExceptional telephone etiquette and communication skillsOne (1) to three (3) years Armed Response experience. Exceptions can be made where a young professional can be trained to obtain the requirements through training
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Company OverviewOur client is a leading provider of electrical and energy solutions, specializing in:• Power distribution systems• Industrial automation• Solar solutions• Low-voltage electrical equipmentThe company is committed to delivering high-quality products and exceptional serviceacross residential, commercial, and industrial markets.We are seeking a motivated and customer-focused Junior Internal Sales Representativeto join a dynamic sales team. This opportunity is ideal for a candidate at the early stageof their career who is eager to learn and grow within the electrical and energy solutionsindustry.Electrical product experience is not required, as full product training will be provided.The ideal candidate will demonstrate a positive attitude, strong communication skills,and a passion for customer service.Key Responsibilities• Assist customers telephonically and via email• Prepare and process quotations and sales orders• Follow up on outstanding quotations and pending orders• Liaise with external sales representatives• Capture and maintain accurate customer information on Sage• Handle general customer queries and resolve issues efficiently• Provide administrative support to the sales department• Assist with back orders and ensure timely feedback to customersMinimum Requirements• Fluent in Afrikaans and English (written and spoken)• Strong customer service orientation• Excellent communication and interpersonal skills• Computer literate (essential)• Proficient in Microsoft Office• Knowledge of Microsoft Excel and Sage will be advantageousCompetencies• Strong attention to detail• Ability to multitask and work under pressure• Team player with a proactive mindset• Willingness to learn and grow within the organization• Professional and confident telephone manne
https://www.jobplacements.com/Jobs/J/Junior-Internal-Sales-Representative-1267718-Job-Search-03-03-2026-03-00-15-AM.asp?sid=gumtree
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A well-established law firm is seeking a polished and professional Receptionist to manage the front office and create a welcoming first impression for clientsMinimum requirements: Previous receptionist or administrative experience (advantageous)Well-spoken with strong communication skillsProfessional telephone etiquetteBasic computer literacy (MS Word, Outlook, Excel)Strong organisational skillsWell-presented and client-focusedResiding in or near Pretoria EastConsultant: Chante Pienaar - Dante Personnel Pretoria Faerie Glen
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Job Title:Internal SalesDuties and Responsibilities:Attend to customer enquiresTelephonic and electronic orders and salesIdentify new customersIdentify and measure customer samplesProcess quotes, sales orders and invoicesReplenish stock and co-ordinate collection and deliveriesSkills: Bearing Industry, Computer Literate, MS Office, Drawings and Technical Specifications, Sage
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