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1
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A job opportunity for a Senior Meter Reader at an office automation company based in Diep River has become available. The applicant must have at least 3 years of experience in a similar role and have strong interpersonal and communication skills. Must have a good, intermediate level, knowledge of Excel/Word/Email/Internet (non-negotiable) and knowledge of Great Plains would be advantageous.
The salary for this role is based on your past experience with a maximum offering of R9500 CTC and after 3 months’ probation it will be R10800 (Includes Provident Fund and Medical Aid) per month. You must be looking for a long-term opportunity and preferably commence immediately.
Responsibility:Attend to the gathering (telephonically & via email) and the accurate capturing of meter readings into spreadsheets and into Great Plains
• Capture mailshots and/or any other form of automated collection of meter readings
• Ad hoc administrative duties as required by management
• Update Great Plains with reason for meter reading not supplied and supplied
• Be able to work out averages without the use of a calculator
• Bring to the attention of your manager any errors/discrepancies found on Great Plains whilst capturing the meter readings into Great Plains
• Supply dealers with meter readings and request meter readings from dealers (telephonically, via email)
• Supply technicians with meter reading lists for the purpose of gathering meter readings on a monthly, quarterly, or ad hoc basis
• Update various customers spread sheets on a monthly or quarterly basis
• Filing
• Enter and update customer information on the meter reading screen of Great Plains
• Bring stock into Great Plains (GRV)
Key Performance Areas:
• Must have an intermediate level knowledge of MS Excel/Word/Email/Internet (non-negotiable)
• Knowledge of Great Plains would be advantageous
• Ability to work unsupervised and under pressure
• • Good oral and written communication skills in English (non-negotiable)
• Must have good data capturing skills (non-negotiable)
• Accuracy and attention to detail (non-negotiable)
• Ability to do basic Maths (calculate averages without a calculator)
• Employment of a systematic approach and logical prioritization
• Time keeping and meeting deadlines (non-negotiable)
• Team player
• Prompt clearance of queries
• To assist with all reasonable work-related tasks if required
• Prompt arrival and departure from the workplace
PLEASE EMAIL YOUR CV TO: mary@smilers.co.za
If you have not heard back from us within 1 week, please consider your application unsuccessful.
Salary: R9500 pmJob Reference #: M0705Consultant Name: Roslyn Schmidt
2d
1
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Leading and growing Financial Services company is seeking an Audit Supervisor to join their team of professionals in Kenilworth. This position requires a dynamic individual who can provide an effective auditing service, advice and support. You will play a key role in ensuring the financial integrity of the company and contribute to its growth and success. Responsibility:Primary responsibilities including but not limited to:
To plan and oversee the auditing process from start to finish
Planning, execution and finalizing of audit engagements
Compiling of financial statements
Reviewing of audit files
Audit and other engagement administration
Client and director liaison
Preparing tax computations and completing tax returns timeously
Monitoring audit budgets and meeting deadlines
Allocate responsibilities to junior clerks
Review team members work
Managing and training of audit teams
Perform effective risk and control assessments
Complete audits on time and submit files to auditing manager
Planning, execution & review of audit and other engagement files (compilation of financial statements, independent reviews and agreed upon procedures)
Staying up to date with the latest technical standards and ensuring all work is in line with latest standards
Present audit findings and find ways to increase compliance and efficiency
Providing input to senior manager on planning audits
Assist in identifying revenue growth opportunities and cost-effective service
Delegate and monitor work of trainees
Review audit files completed by trainees
Assist trainees in the performance of audit procedures
Performance of audit procedures and compilation of financial statements
Finalise and propose audit opinion
Manages own and monitor time of SAICA trainees effectively
Monitors progress and performance against deadlines and milestones
Minimum Requirements – Qualifications:
B.Com / B. Accounts / B.Compt
Completed articles with SAICA (Auditing)
Must have sound technical audit and accounting knowledge
Minimum 1 years’ experience in a managerial / supervisor role, ideally 3 years in a professional audit environment
Experience in compilations, reviews and audits
Strong computer literacy in Microsoft Office and working knowledge of Caseware
Fluent in English and Afrikaans
Desired experience and Requirements Skills:
Ability to communicate effectively on all levels
Accuracy / High attention to detail
Logical and critical thinker
Ability to work independently or in groups
Strong analytical and reconciling ability
Ability to cope under pressure and achieve deadlines
If you are interested in this opportunity, apply with your most recent resume & supporting documents.
Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.
Salary: R25 000 - R20 000 neg
2d
SavedSave
Well established call centre seeks to employ senior sales consultants to join our Team of experts.The ideal candidate for this role is experienced, hard-working and target driven.Job Requirements:Target driven and self motivatedFamiliar with Vici-dial 1 year + Debt Review Sales experienceAbility to handle objections with confidenceWhat We OfferHighly competitive salaries and commission structure (uncapped)A positive working environment, centrally located to all public transportExtensive and informative training programAmple and high quality resources (LEADS) providedAchievable sales targetsOur leadership team are all experts in their respective fields, so you will always be exposed to quality training and continuous coaching and supportGrowth opportunities - the business values growth & development from within.Hours: Monday - Friday 8.30am - 5.00pmSalary: From - R6000 - R15.000.00 + Uncapped Com***Please note: Only candidates with Debt Review sales experience will be considered***Sales Manager: Akeem MacranasCall me on (069) 807 2972WhatsApp me on (064) 204 2715Email Address: Akeem@acunion.org.za
7d
2
Job descriptionBookkeeper Required – R18K - Rondebosch East Cape TownSelf- motivated, energetic, well-spoken and goal driven individual required to manage our accounts department.Manage the accounting administrative operations.Excel at prioritizing tasks, collaborating with management.SkillsetPerform the full bookkeeping function, including recording day-to-day and month-end financial transactions, reconciling general ledger accounts, and preparing monthly management reports.XERO cloud based accounting experience advantageousRequirements:Grade 12 / National Senior Certificate.Completed Tertiary Qualification in bookkeeping.3 – 5 years’ experience in a similar role.No criminal record.Methodical, systematic and analytical minded.Strong leadership skills and a confident approach to work and colleagues.Email CV to: operations@snipersecurity.co.zaNB: If you do not reside in Cape Town, please do not apply.
8d
1
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Hi,We are looking for a senior manager / project manager in the glass and aluminum industry. Please see below required skills and experience:1) a minimum of 7 years in the glass and aluminum industry in a similar position.2) Exceptional Knowledge of Crealco Aluminum systems. HBS and advantage but not required.3) Ability to cost and quote jobs using starfront for other software programs.4) Manage projects from the start to full completion- be it quoting, designing, drawings, site files, client relations, staff management and snagging. 5) Must have a valid Drivers license 6) Must have contactable referencesGood package available and dependent on experience.Please e mail CV- to info@capega.co.za
21d
SavedSave
We are looking a creative
confectioner who has a flair to create and design yummy confectionery products
that will leave our customers wanting more! The successful candidate will
reporting to the Service Department Manager.
THE PURPOSE OF THE POSITION
The purpose of
the Confectioner is to manufacture confectionery products to quality standards
according to the Bakery Manager’s production plans.
KEY RESPONSIBILITIES
Implement
Cyclical Production PlansMinimize
wastage of ingredients during production processControl
ingredients used in baking confectionery productsMaintain
ideal stock levels per product categoryEnsure
stock delivered ties up with stock signed for on invoiceEnsure
that all equipment is cleaned at the end of each shiftEnsure
that all facilities used are cleaned at the end of each shiftDelegate
tasks to confectionery production staffFollow
the systems used to ensure that all customer orders are produced to
quality standards in the correct time
SKILLS, KNOWLEDGE AND EXPERIENCE
A
Matric Certificate A
clear criminal recordMinimum
3 years’ experience within bakeryRecognised
technical qualification in ConfectioneryCreative
flair for product presentationGood
communication skillsAbility
to interpret recipe costingsWork
well within a team,Attention
to detailPrepared
to work shifts
Excited about the
role and meet our requirements? Then please send an up-to-date CV to HR, hrassist@rosmeadsuperspar.co.za
Applications will
close on 10 May 2024.
Further correspondence will only be entered into
with candidates under consideration for the position. If you have not heard
from us within 10 working days of the closing date, please consider your
application unsuccessful.
1mo
SavedSave
The Mens Room in Southern suburbs is looking for barbers/stylists to join our team.
Basic Requirements:
Basic cutting skills machine & scissor
Own tools
Good command of the English language
Well groomed
Team player
Customer service experience
Self motivated
Working cell phone Advantages:You do not require an existing client base however you must be prepared to work to grow one.
Comm based salary.
Junior Barber earning Potential R5000 - R10000.
Senior Barber earning potential R10000 - R15000
Email short CV to info@mensroom.co.za or contact Wesley on 076 370 2601 office hours only.
No responses will be given on the socials.
1mo
Ads in other locations
6
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
We have a vacancy for a Senior Commissioning Technician to work on Fire Detection and other security related systems. We operate in the middle to high-end of this specific market segment and are well established within the industry.
Minimum of 5 years relevant experience is a definite pre-requisite. SAQCC registration for Fire Detection Systems is required. Training certificates to work on specific Fire Detection Systems will be an advantage.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references to hr@integratek.co.za.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Responsibility:In return for your commitment and dedication we offer:
• a 13th cheque
• Performance Incentives
• External Product Specific Training opportunities
• Company Cell Phone & Laptop
• Company Vehicle with petrol card
• Pension & disability benefits
• Market related Salary
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
PLEASE ONLY send your CV if:
You have a South African ID Document – we do not employ foreign nationals
You currently live in the Cape Town or George areas
You DO NOT have a criminal record
You have technical experience in the security industry – we do not employ general workers, security guards or technicians without relevant experience.
If you currently live in the Cape Town or George Area – we do not employ people outside of the Cape Town and George areas.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: FireDetectionCommissioningTechnician
2d
1
Our client based in Century City is seeking Ndebele Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Ndebele (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202670 in subject heading or email body.
Surgo (Pty) Ltd will consider all application...Job Reference #: 202670
2d
1
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their team based in Century City, Cape Town.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202369 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202369
2d
1
Our client based in Century City is seeking Sotho Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Sotho (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202676 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202676
2d
SavedSave
Matie Shop new position available: Junior BuyerThe Stellenbosch University Matie Shop is the official merchandise store of Stellenbosch University. This unit resides outside the traditional University framework in a spin out company, Factory 209 (Pty) Ltd, which is 100% owned by SU (Stellenbosch University). We are the official buyers and distributors of all SU branded apparel, gifting and accessories.This exciting unit is looking for: A Smart, creative, innovative, junior buyer who thrives in a fast past environment to join their dynamic teamJob Title: Junior BuyerDepartment: SU Matie ShopGeographical Location: StellenboschProvince/Region: Western CapeNumber of Positions: 1Online closing date: 15 June 2024Assume position: 1 July 2024Annual renumeration: 180 000 - 220 000 depending on skills and experienceRequirementsQualifications/education/trainingEssential: Grade 12 Senior Certificate.Desirable: BComm Degree or Diploma in procurement, fashion, design or similar.Professional ExperienceEssential: 2 – 3 years buying experienceDesirable: Preferably in the apparel, corporate gifting and accessory marketProfessional skillsEssentialAbility to source and procure a range of products in line with company strategy and proven track record in fair and competitive sourcing and purchasing. Preferably in the apparel, corporate gifting sector.Excellent negotiation skills, numerical and analytical with high attention to detailGeneral financial administrative skills.Assess complex situations and implement workable solutions.Familiar with general retail principles and practicesResilience and emotional maturity.Strong communication skillsAbility to work independently and within a team.DesirableOffice administration experienceFair understanding of clothing design.Programs and SystemsExcellent working knowledge of MS Office especially proficient in ExcelMS teams/ zoom/ other suitable virtual meeting platformsMinimum 2 to 5 years buying experience preferably in the apparel, corporate gifting sector.DesirableExposure to Inventory management systemsDesign applications. Adobe creative suite.Any additional experience in programs or systems relevant to the positionKey outputsExceptional sourcing and negotiating skillsStrong commercial acumenCreative and innovative problem-solving capabilitiesStrong record keeping and administrative skillsGeneral reporting and tracking of production scheduleFinancial AdministrationSelf-management and developmentWork closely in supportive role to senior planner and buyerPersonal skillsOrganized, creative and dynamicTake initiativeAble to work to deadlinesWorks well in a highly stressful environmentStrong prioritization and organizational skillsAbility to multitaskMeticulous and detail orientatedExcellent phone etiquetteProblem-solving skillsHonest and trustworthyIf you do not receive feedback 2 weeks of the closing date, please consider your application unsuccessful. All resumes must be sent to Duane Anderson email: Duanea@sun.ac.za
12h
8
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a Senior IT Design & Commissioning Technician to work on IP Network Equipment such as Cisco & Huawei networks, Fire Detection, CCTV, Access Control and other IT and Security related systems. We operate in the middle to high-end of this specific market segment and are well established within the industry.
Minimum of 5 years relevant experience is a definite pre-requisite.
IT Diploma or higher Certificate in PC & Server Engineering
A+ N+
Cisco & Huawei Certification will be an advantage
Training certificates to also work on Fire Detection, Access Control & CCTV Systems will also be an advantage.
If you are looking for a new exciting career opportunity, please send your recently updated detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Responsibility:In return for your commitment and dedication we offer:
• 13th cheque
• Performance Incentives
•. External Product Specific Training opportunities
• Company Cell Phone & Laptop
• Vehcile Allowance with petrol
• Pension & disability Fund benefits
• Market related Salary
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please note: That should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
PLEASE ONLY send your CV if:
You have a South African ID Document – we do not employ foreign nationals
You currently live in the Cape Town area
You do not have a criminal record
You are seeking longterm employment
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: CommissioningTech
2d
1
SavedSave
Our Client offers a secure escrow service that allows you to confidently conduct transactions for goods or services. As an established and trusted platform, payment is collected and keep it in a secure holding until both parties have fulfilled their agreed upon obligations.
Their escrow services have become the go-to solution for freelancers, contractors, artists, digital nomads, and anyone in the gig economy who needs a safe and reliable way to manage payments. They will simplify your transactions and ensure a fair and successful outcome for both parties.
Job Purpose:
The Growth Manager focuses on growing the business through a combination of sales tactics and marketing strategies.
Responsibilities:
• Identify, target, and secure new business opportunities within the fintech sector
• Maintain a deep understanding of the companys fintech products and services to effectively communicate benefits and features to potential clients
• Monitor the fintech industry trends, competitor products, and market conditions to identify sales opportunities and threats
• Build and maintain strong relationships with clients, ensuring their needs are met and addressing any concerns or feedback
• Achieve and exceed monthly and annual sales targets set by the company
• Conduct presentations and demos of fintech products and services to potential clients
• Gather feedback from clients and prospects to inform product development and service improvements
• Develop and implement effective sales and marketing strategies to achieve company targets
• Create and implement comprehensive digital marketing strategies to increase brand awareness, customer engagement, and revenue
• Develop high-quality content for various digital platforms, including websites, blogs, social media, and email campaigns
• Optimise website and online content for search engines to increase organic traffic. Manage pay-per-click (PPC) campaigns to maximize ROI
• Oversee the companys social media profiles, ensuring consistent branding and engagement. Create and schedule posts, respond to comments, and analyze performance metrics
• Design and execute email campaigns targeting existing and potential customers. Monitor open rates, click-through rates, and overall campaign performance
• Use tools like Google Analytics to track website traffic, user behavior, and conversion rates. Provide regular reports on digital marketing performance and insights for improvement
• Stay updated with the latest fintech trends, competitor strategies, and emerging digital marketing technologies
• Work closely with sales and product dev, to ensure marketing strategies align with company objectives and product launches
• Design, test, and manage online advertising campaigns across platforms like Google Ads, Facebook Ads, and LinkedIn
• Ensure that all digital content aligns with the companys brand identity and messaging
• Prepare and present regular sales and marketing reports to senior management
• ...Job Reference #: 202599
2d
1
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Laptop and Wifi Dongle provided
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202206 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202206
2d
1
SavedSave
Our client is looking for a dedicated and experienced Supervisor to oversee the operations within their meat casing department. The ideal candidate will be responsible for ensuring the efficient and safe production of meat casings, maintaining the highest standards of quality, and leading a team towards achieving production targets. This role requires a hands-on leader with a deep understanding of meat processing and casing production, who can drive operational excellence and foster a culture of continuous improvement.Responsibilities:Production Oversight: Direct and coordinate the daily operations of the meat casing department, ensuring production targets, quality standards, and deadlines are met.Team Leadership: Supervise, train, and mentor staff, promoting a positive work environment and ensuring staff adhere to health and safety regulations.Quality Control: Implement and monitor quality control measures to meet both internal and external standards and regulations. Address any issues that may affect the quality of the product.Process Improvement: Continuously assess production processes for efficiency and effectiveness, implementing improvements where necessary to reduce costs, enhance quality, and increase productivity.Equipment Maintenance: Oversee the maintenance and proper operation of production equipment, ensuring any malfunctions are promptly addressed.Compliance: Ensure all activities comply with legal and company standards, including health and safety, hygiene, and environmental regulations.Inventory Management: Monitor inventory levels of raw materials and supplies, coordinating with procurement to ensure adequate stock is maintained for uninterrupted production.Reporting: Compile and present regular reports on production performance, challenges, and progress towards targets to senior management.Key Skills:Leadership: Strong leadership skills with the ability to motivate and manage a team effectively.Problem-Solving: Excellent problem-solving skills to quickly address and resolve issues that arise during production.Communication: Clear and effective communication skills, both verbal and written, with the ability to convey information to team members and management.Attention to Detail: High level of attention to detail to ensure the quality of the product and adherence to safety standards.Time Management: Ability to manage time effectively, ensuring efficient production schedules and meeting deadlines.Adaptability: Flexibility to adapt to changes in production requirements and to implement new processes as needed.Qualifications:Education: A minimum of a High School Diploma or equivalent; a degree in Food Science, Business Management, or a related field is preferred.Experience: At least 3 years of experience in a supervisory role within the meat processing industry, specifically with meat casing production.Certifications: Certifications in food safety, quality control, or related areas are highly desirable.Technical Skills: Proficiency
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzMwM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792115&xid=1109_187303
16h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the...Job Reference #: 202650
2d
1
Our client based in Century City is seeking Tswana Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Tswana (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202675 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202675
2d
1
Our client based in Century City is seeking Swati Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Swati (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202672 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202672
2d
1
Our client based in Century City is seeking Venda Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Venda (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202673 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202673
2d
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