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Results for call in "call" in Jobs in Somerset West in Somerset West
1
Requirements Include (But not limited to): Managing WhatsApp customer communication (primary channel)Answering inbound phone callsAssisting customers with product selection and purchase decisionsEditing orders in Shopify (address updates, swaps, adjustments)Providing delivery and product informationEscalating complex issues to the Business Unit ManagerThis is a high-volume, fast-paced communication role requiring exceptional written accuracy, typing speed and composure under pressure while managing multiple live customer conversations simultaneouslyKey Performance Expectations: Maintaining Managing approximately ±2030 customer conversations per dayHandling ±15 inbound calls per dayCommunicating clearly and professionally in written formAccurately editing customer orders in ShopifyMaintaining a consistent, premium communication standardNon-Negotiable Requirements: Fully fluent in English (spoken and written). Highly proficient in Afrikaans (spoken and written)Able to switch seamlessly between both languages in WhatsApp and phone communicationMatric (tertiary qualification advantageous)13 years retail, eCommerce, or customer-facing experienceStrong computer literacyFast and accurate typing abilityBehavioral and Character Profile: Strong personal integrity and professionalismA disciplined work ethicCalmness under pressureStructured, clear communicationWarm yet efficient customer engagementHigh attention to detailCoachability and willingness to grow within a structured environmentWorking Hours: Monday to Friday (08:00 17:00)
https://www.jobplacements.com/Jobs/C/Client-Service-Coordinator-1261991-Job-Search-02-12-2026-10-00-35-AM.asp?sid=gumtree
14d
Job Placements
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Key responsibilities:Welcoming and assisting visitors upon arrival Answering and directing telephone calls from switchboardProviding administrative support as required to Repairs and Service DepartmentOrdering StationaryPurchase of coffee and tea, etc.Fully bilingual: Afrikaans and EnglishKnowledge with Excel, Word and PastelNeat and presentableOrganisedAble to work under pressureWill be working on PastelAt least 5 years experienceEssential skills:Strong communication and interpersonal abilitiesOrganisational skills to manage multiple tasks efficientlyAttention to detail and professionalismAbility to use office equipment and softwareGood writing and Communication skills in Afrikaans and EnglishDrivers license essential *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
https://www.jobplacements.com/Jobs/R/Receptionist-Administrator-1263445-Job-Search-02-17-2026-10-21-06-AM.asp?sid=gumtree
9d
Job Placements
1
Key ResponsibilitiesServe as the first point of contact for end-user IT support (phone, instant messaging, and in person).Log and process incoming IT service requests and document tasks and progress.Provide support for hardware and software, including installation, maintenance, troubleshooting, and user assistance.Support and maintain:Desktops & laptopsWindows operating systemsMicrosoft Office 365OneDrive/SharePoint & Microsoft TeamsActive Directory environmentsPrinters, peripherals, cables, monitors/TVs/projectorsNetworking equipment (switches, access points, routers, firewalls, cabling)VoIP systems (SIP phones, DECT phones, softphones)Mobile devices (Android & Apple)Orient and onboard new users and assist with user migrations.Escalate/delegate tasks to the IT Lead or third parties when required; route line-of-business software issues to the correct internal support.Maintain IT asset inventory and manage stock of sundry equipment (peripherals, printer toners).Assist with physically moving/installing equipment when needed.Support the IT Lead with ad-hoc tasks when required.Engage with vendors/suppliers when mandated by the IT Lead.Role GoalsEnsure a smooth and reliable day-to-day IT experience for users.Proactively identify recurring IT issues and improve user support outcomes.Build and maintain institutional knowledge of systems and operating environment.Maintain and continuously develop relevant technical skills.Required Technical SkillsComputer hardware support (desktops and laptops).Microsoft Windows fundamentals.Microsoft Office 365.Microsoft cloud tools: OneDrive / SharePoint / Teams.Microsoft Active Directory environments.Networking installation (cabling, patch panels, access points, etc.).Networking fundamentals: LAN/WAN/VPN/Wi-Fi (including point-to-point links).Mobile device support: Android & Apple.Requirements & Soft SkillsStrong people skills: daily interaction with end-users and vendors.Valid driverâ??s licence and willingness to travel regularly to vendors, farms, and other sites.Must be present at remote site at least once a week (unless directed otherwise by the IT Lead).Occasional overtime (only with prior approval).Detail-oriented, reliable, and able to work independently with minimal oversight.Comfortable with practical, hands-on work and able to perform under pressure in a dynamic environment.
https://www.jobplacements.com/Jobs/I/IT-Technician-1266317-Job-Search-02-26-2026-04-00-37-AM.asp?sid=gumtree
14h
Job Placements
1
KEY RESPONSIBILITIES: Answer and direct incoming calls efficiently; operate the switchboard professionallyWelcome clients, visitors, and suppliers in a professional and friendly mannerPerform general administrative tasks, including filing and data managementMaintain an organized, tidy, and presentable reception areSupport office staff with deadlines, urgent tasks, and clerical needsHandle sensitive information and numerical data accurately and confidentiallyManage multiple tasks, prioritize workload under pressure, and ensure timely follow-upPrepare and deliver documents for client meetingsTake ownership of assigned tasks and ensure completionAssist with administration related to estates, trusts, life policies, investments, and medical mattersREQUIREMENTS:Matric / Grade 12 certificate or equivalent13+ years of reception, switchboard, or administrative experienceFluent in Afrikaans and proficient in EnglishHonest, reliable, and professional with a strong work ethicPunctual, well-presented, and proactive; willing to take initiativeOwn reliable transport and valid drivers licenseStrong administrative, organizational, and multi-tasking skillsAble to work under pressure and support colleagues as neededHigh attention to detail, particularly with numbers and sensitive informationProficient in MS Office: Outlook, Teams, Word, Excel, and standard office softwarehttps://www.jobplacements.com/Jobs/R/Reception--Switchboard-Administrator-1257810-Job-Search-02-01-2026-04-24-10-AM.asp?sid=gumtree
7d
Job Placements
1
KEY RESPONSIBILITIES: Manage day-to-day administrative tasks efficiently with attention to detailAnswer and respond to emails professionally and promptly, demonstrating strong communication skillsHandle customer calls with a friendly and client-focused approachMaintain accurate records and manage data on Pastel and Excel, showing reliability and accuracyTake and manage bookings for events and services, using excellent organisational skillsPlan and assist with running monthly events, applying creativity and problem-solving abilitiesWrite, design, and distribute newsletters, demonstrating initiative and a flair for engaging contentProvide general support to the team as needed, working well independently and collaborativelyREQUIREMENTS:Strong written and verbal communication skills. English essential; Afrikaans advantageousProficient in Microsoft Excel and PastelExcellent organisational and multitasking abilitiesProfessional, reliable, and client focusedEnergetic, enthusiastic, and detail orientedAvailability: Tuesday to Sunday, 08:00 18:00 (every second weekend off)*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
https://www.jobplacements.com/Jobs/A/Administrative-Assistant-Personal-Assistant-1261607-Job-Search-02-11-2026-10-25-45-AM.asp?sid=gumtree
15d
Job Placements
1
KEY RESPONSIBILITIES:Consult with walk-in clients in a luxury showroom environment on tiles, taps, sanitaryware, and accessoriesSupport new builds and renovation clients by calculating quantities from building plansProvide high-end customer service aligned with the Italtile brandPrepare quotations and follow up to close dealsConduct telephonic sales calls and follow-ups with professionals in the industryAssist with showroom maintenance: displays, pricing, POS materialsMeet and exceed monthly sales targets REQUIREMENTS: 5+ years sales experience (retail/home improvement preferred)Proven track record of excellent customer serviceTarget-driven with ability to work both independently and in a teamStrong communication skills written & verbalCompetent in Microsoft Office and SAPSolid arithmetic skills and attention to detailCreative flair and design senseOwn transport and valid SA drivers licenceMinimum education: MatricWell-groomed, professional, and client-focusedAble to multitask and meet showroom deadlines *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
https://www.jobplacements.com/Jobs/R/Retail-Sales-Consultant--Internal-Showroom-1260968-Job-Search-02-10-2026-04-23-14-AM.asp?sid=gumtree
16d
Job Placements
1
Duties and ResponsibilitiesTravelling to various dealers.Calling customers to offer range of accessory products. Arranging fitments.Invoicing of the products sold.Role Requirements Grade 12/MatricValid drivers licence Computer Literate Experience with communicating with customers, face to face and over the phoneSales experience will be beneficial
https://www.jobplacements.com/Jobs/A/Accessories-Consultant-1257644-Job-Search-02-02-2026-00-00-00-AM.asp?sid=gumtree
24d
Job Placements
1
Are you a goal-driven, self-starter with a strong personality and a passion for property? We are recruiting on behalf of our client who has a vacancy for a Rental Agent to join their dynamic team!Requirements:Proven experience as a Rental AgentOwn transport and cell phoneExcellent computer skillsHigh working standards and attention to detailFully bilingual in English and AfrikaansResponsibilities:Source new rental propertiesManage lease renewalsConduct property viewingsHandle tenant applications and follow-upsIn return, a basic salary plus commission is on offer, coupled with an opportunity to grow within a professional, fast-paced environment
https://www.jobplacements.com/Jobs/R/Rental-Agent-1261122-Job-Search-02-10-2026-10-00-33-AM.asp?sid=gumtree
15d
Job Placements
2
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Purpose of the RoleTo lead and manage the kitchen operation while overseeing front-of-house flow in an open-kitchen setting, ensuring strict adherence to recipes, preparation methods, and service standards. The role requires a steady leader who protects quality daily, trains teams to work to system, and ensures the guest experience consistently reflects the restaurantâ??s values.Key Responsibilities Include But Are Not Limited ToLeading the kitchen team with calm, consistent, hands-on leadershipEnsuring strict adherence to recipes, prep methods, portion control and Italian cooking techniquesMaintaining disciplined mise en place, storage, labelling and stock rotationMonitoring heat control, timing and technique to prevent waste, burning or poor executionTasting food daily and correcting quality issues immediatelyTraining and retraining staff to ensure standards are followed automaticallyPreventing shortcuts and poor prep practices through proactive supervisionOverseeing kitchen cleanliness, organisation and operational efficiencyManaging stock control, ordering, waste reduction and prep planningMaintaining a visible, professional presence in an open-kitchen environmentOverseeing front-of-house flow, pacing and communication to support smooth serviceStepping in early to address service or communication breakdowns between kitchen and FOHLeading by example with punctuality, professionalism and attention to detailProviding feedback and operational input to the owners to support continuous improvementCriteriaProven experience in a kitchen leadership or kitchen management roleStrong background in Italian or Italian-style cuisine, with pizza and pasta experience a distinct advantageDisciplined approach to systems, standards and consistencyConfident and fair leader able to correct staff and hold standards without aggressionExperience managing kitchen teams, prep schedules, stock control and service deliveryComfortable working in an open-kitchen environment and representing the brand dailySolid understanding of health, safety and hygiene standardsOrganised, observant and detail-focusedAble to remain calm, focused and effective under pressureFormal culinary training is advantageous
https://www.jobplacements.com/Jobs/K/Kitchen-Front-of-House-Manager-1251590-Job-Search-02-05-2026-00-00-00-AM.asp?sid=gumtree
21d
Job Placements
1
This position involves overseeing the Services teams to ensure efficient scheduling and a consistently high standard of customer experience. You will manage after-sales service delivery, track and report on team KPIs, oversee call logging and ticket resolution, and ensure customer quotations are prepared and approved timeously. The ideal candidate will bring a minimum of 5 years experience in a customer service environment, with at least 3 years in a supervisory or management role. You will need Grade 12, strong IT capability (Excel, Word, Outlook, and PowerPoint), and excellent communication skills. A professional, customer-focused approach, strong interpersonal skills, and a willingness to work standby are essential.
https://www.jobplacements.com/Jobs/C/Client-Service-Manager-Ref-4134-1256231-Job-Search-01-27-2026-04-36-46-AM.asp?sid=gumtree
1mo
Job Placements
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