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Looking for a panel beater with 10 years minimum experience Sober habits and a cvemail Domingo.bodyworks@gmail.com
21h
1
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DUTIES:
Ensure all bookkeeping tasks are completed to exacting standards and within established deadlinesPrep for Audits, processing of General and Audit JournalsReconciliation of Income statement and Balance sheet Accounts – Feb 23Stock reconciliation and recreationMarch to June Income Statement 2023 reconciliation and finalizationMarch to June Balance Sheet reconciliation
EXPERIENCE REQUIRED:
Minimum of 5 years of relevant experience in financial control, accounting, or bookkeepingComprehensive understanding of financial principles, practices, and regulationsA keen eye for detail and a commitment to maintaining accurate financial recordsAdvanced knowledge of Microsoft Office and Pastel Evolution is mandatory
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83Nzc4MjU2NDY/c291cmNlPWd1bXRyZWU=&jid=1690581&xid=777825646
2d
4
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1. Steward
Duties: A steward on a cruise ship keeps the guests' rooms clean.
2. Server
Duties: Servers serve food to guests. They may work in one of the cruise ship's restaurants or deliver room service.
3. Casino dealer
Duties: A casino dealer oversees games in a cruise ship's casino.
4. Bartender
Duties: Bartenders create alcoholic and nonalcoholic drinks to order for cruise ship guests.
5. Massage therapist
Duties: Massage therapists use several techniques to provide people aboard the ship with therapeutic massages.
6 .Bellperson
Duties: A bellperson carries luggage for guests and takes them to their assigned cabins.
7.Youth/Teen Counsellors
Duties: Youth counsellors must be passionate about working with children and embrace the Cruise Ship Mission.
As a member of the cruise staff, the youth counsellors are responsible for implementing any of the scheduled social, entertainment, sporting, recreational, theatrical, and craft programmes and activities for guests aged 2 to 17 years old while ensuring that each activity takes place safely and promptly as scheduled.
Youth counsellors must be comfortable speaking on a microphone and be an effective ost or hostess.
Youth counsellors must be comfortable dressing up in costumes and performing character roles.
Interested candidates must send their CVs and necessary documents to verveafricus@consultant.com , following confirmation if successful.
1mo
Ads in other locations
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Hie my name is Moureen, Am a Malawian lady looking for a job as a cleaner, nanny and other domestic work. i am a hardworking and trustworth please contact me on this number 0746744040
9h
1
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Great opportunity to join an established Renewable Energy team based in Cape Town. The team is looking for a junior level Project Manager / Coordinator to assist on renewable energy projects in South Africa and other sub-Sahara African geographies, during the bid and financial close stages. The focus of the role is:Bid preparation: review of the terms of reference, establish resources and planningBid / Financial Close team coordination, reporting to the Project DirectorTracking of key deliverablesProject due diligence lead for acquisitions / partnershipsInterface with key stakeholders (lenders, partners, contractors, clients)Help formulate strategies for steering and investment committeesPolicy and regulatory environment analysis, and market intelligenceKey requirements: Degree in commerce / engineering / science At least 3 years experience as project manager in relevant industry (IPP / Finance) Ideally exposure to renewables or infrastructure Notable attributes: Excellent communication skillsAbility to collaborate with a variety of people from different areas of expertise Great coordination and organisational skills Diligent and great work ethic Interest in the renewables industry
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTQ2NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1784530&xid=1109_185465
3h
1
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Our client, leading chemical processing company, seeks to employ a qualified and experience Accountant, with a background in people leadership, cashflow management, budgets, management accounting and foreign exchange transaction management.
Please note that only candidates with a background in manufacturing or related industry will be considered due to operational requirements and candidates from Cape Town will receive preference.
KEY REQUIREMENTS TO MEET FOR CONSIDERATION
You must have a Degree in Finance or Accounting, coupled with 5+ years experience in leading and motivating a small finance team, managing cash flow, forecasting and preparing management accounts and managing foreign exchange transactions.You will have a proven track record in managing more than one entities accounting functions and be able to provide accurate reporting for management.You will be able to thrive under pressure, have an eye for detail and be meticulous in your day-to-day functionsExpert software proficiency on Advanced Excel and an ERP system such as SAP or Syspro is essentialThe role does require a marginal amount of traveling to KZN and Namibia, therefore, flexibility to travel is essential.You must have a valid driver’s licence, own car and a clear criminal and credit record
Please note that should you not be currently resident in the region and area advertised but still wish to apply, the cost of travel for interviews and relocation will be for your expense.
Due to the exceptionally high volumes of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.
Should you meet the criteria and wish to apply, kind forward your CV, salary package details and notice period
https://www.ditto.jobs/job/gumtree/3533025811?source=gumtree
9h
1
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the...Job Reference #: 202650
1d
1
Our client based in Century City is seeking Venda Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Venda (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202673 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202673
1d
1
Our client based in Century City is seeking Swati Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Swati (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202672 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202672
1d
1
SavedSave
My name is Samuel, l looking for a job as: painter, Gardener, cleaner or any general or domestic work that can be available to me. I'am a hard worker and trustworthy and available at any convenient time to you.you can contact or Whatsapp me on:0762911912.
15h
1
Our client based in Century City is seeking Sepedi Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Sepedi (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202671 subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202671
1d
1
Our client based in Century City is seeking Tsonga Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Tsonga (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202674 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202674
1d
1
SavedSave
Paarden Island
OUR CLIENT IS A HIGH-QUALITY EQUIPMENT SUPPLIER FOR ENGINEERING, WELDING, AND MINING COMPANIES IN SOUTH AFRICA.
The following position is available:
POSITION: On – Site Technician
LOCATION: Cape Town
REPORTING TO: Branch Manager
JOB SUMMARY STATEMENT: Repair and maintenance of Engine driven Electrical and Pneumatic equipment.
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):
• Assess and test the defective machines, and fault find and submit to supervisors of repair needs.
• Disassemble machines and take off part for replacement or repair.
• Examine or conduct tasks or broken machine parts and identify defective parts.
• Install, replace, or change machine parts and attachments, according to manufacture and specifications.
• Reassemble machines after the completion of repair maintenance work.
• Replace, fix, or realign machine parts and accessories in line with manufacture and specifications.
• Understanding and commissioning of PLC’s, knowledge on deep sea controllers will be advantageous.
• Strong electrical and auto electrical understanding, diesel mechanical knowledge
• Start machines and observe mechanical operation to determine efficiency and to detect problems. • Collaborate with other workers to repair or move machines, machine parts or equipment.
• Maintain a neat and organised working environment.
• Requisition machine parts, equipment, and other suppliers so that machines can be maintained and repaired.
• Read work orders and specifications to determine machines and equipment requiring repair or maintenance and prioritise according to supervisor’s requirements.
• Record maintenance information
• Function test machines and adjust controls to regulate operations.
• Conduct any other reasonable request by management from time to time.
ACADEMIC REQUIREMENTS & EXPERIENCE:
Minimum Qualification: Matric
Tertiary Qualification: Will be advantageous.
Experience: Minimum 5 years
Other:
• Qualified Millwright or Diesel mechanic
• Handling machines and machine parts
• Must exhibit outstanding ability to learn and comprehend the fundamentals of the functioning of machines
• Excellent understanding of electrical, mechanical and/or hydraulic and pneumatic systems related to screw compressors, generators and diesel lighting plants in troubleshooting, repair, deductive reasoning, and schematics
• Ability to achieve general maintenance essentials for all machines
• Ability to adapt to environment
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information Ability to communicate effectively with customers.
Client Offers: Market related salary / Negotiable.
Please forward your salary expectation and CV to Pieter: careers@servicesolutions.co.za
Consultant Name: Marlene Smith
15h
2
SavedSave
Business Development Manager-OTE 50K2 Photo(s)1 day ago86 viewsAd Saved to My ListView and manage your saved ads in your account.ShareFacebookMessengerTwitterCopy URLEmailReport AdGeneral DetailsLocation:Sandton, JohannesburgDate Listed:2024-05-13Advertised By:PrivateCompany Name:WSAS Sport and Academic ServicesJob Type:Full-TimeEmployment Equity:Non EE/AADescriptionJoin our vibrant team at WSAS! With over 25 years of mastery
in international student recruitment and scholarships, we're expanding to meet
soaring demand.
We're on the hunt for a remote team player adept at
conducting video conference interviews and hosting face-to-face seminars with
students and families. While prior international study experience is a plus, we
offer exceptional training.
If you're ambitious, skilled in deal closing, and eager to
evolve with us, this role provides flexibility and career advancement
prospects. A fervent commitment to guiding high school and university students
is a must. Ready to make a meaningful impact? Send your CV to wsasservices@mweb.co.za with the subject "BDM Position" and
grow with us!
16h
1
Our client based in Century City is seeking Ndebele Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Ndebele (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202670 in subject heading or email body.
Surgo (Pty) Ltd will consider all application...Job Reference #: 202670
1d
1
Our client based in Century City is seeking Tswana Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Tswana (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202675 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202675
1d
SavedSave
URGENTLY REQUIRED. COMPANY BASED IN MITCHELLS PLAIN / PHILIPPI AREA.MALE GENERAL WORKERS REQUIRED WITH MOTOR SPARES KNOWLEDGEEMAIL CV TO: vacancies@amandlagroup.co.za
18h
1
Our client based in Century City is seeking Sotho Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Sotho (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202676 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202676
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Our Client a Global Tech firm is seeking a Business Analyst to join their team in Cape town (Will consider remote candidates) on a contract basis. They offer stability, growth, attractive rates and a great working environment.The Business Analysts key function is to work with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organisation. The Feature Analyst is accountable for guiding the clarification of the business requirements, through in-work collaboration with the business stakeholders, and working within the feature team to ensure these are delivered effectivelyKey Roles and Responsibilities:Prioritize and Plan work activities within the Feature Team / Product ownerFacilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.Identify user journeys which map out how a user will go through the system.Work ahead of the team to get clarity on some (not all) requirements before the next iteration.Create relevant user storiesCollaborate with cross-functional teams comprised of product management, / UX, technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.Provide the Product Owner with key information for prioritization and estimation.Facilitate and participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).Support showcasing stories to stakeholders.Test cases for systemClarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.Review user stories with the Product Owner with a strategic point of viewInput into developing acceptance criteria or test cases for the systemProvide regular feedback by testing the deliverables against a user storys acceptance criteria.Provide regular feedback by validating that the product meets the business goals.Provide support and input into system testing activities including participating in the development of the testing approach, development of test cases as well as the creation of testing scenariosCollaborate with the team to deliver on backlogWear different hats: designer, tester, facilitator, product ownerCreate a shared understanding of what the product is supposed to doCollaborate with the rest of the feature team to ensure that stories are delivered effectively, and quality standards are adhered toCollaborate with developers, testers and user experience team to ensure that they are engaged in the work to understand business contextSkills SummaryData Warehousing (DW), Integration Development, Process Mapping, Project Integration, Structured Query Language (SQL), Syst
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