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TOOLTORQUE PRECISION is a metal component
manufacturing company based in Westmead \
we require the services of a energetic
experienced person to fill the position advertised
you must be able to multitask and work
unsupervised
you will be in charge of a team of 2 Drivers /
2 pickers / +receiving this consists of 3 warehouse locations
Role Description
This is a full-time on-site role as
Warehouse-Dispatch Manager in Durban. The Warehouse-Dispatch Manager will be
responsible for overseeing the daily operations of the warehouse and ensuring
timely and accurate delivery of products. Other responsibilities include
managing inventory levels, coordinating with logistics teams, and supervising
warehouse staff.
Qualifications and required skills
Bachelor's degree or equivalent experience
in Logistics, Operations, or a related fieldExperience in warehousing, inventory
management, and logisticsKnowledge of warehouse management systems
and inventory softwareExcellent organizational, communication,
and leadership skillsStrong problem-solving and analytical
skillsAbility to multitask and work in a
fast-paced environmentKnowledge of safety procedures and
regulationsExperience with SAP and other ERP systems
is a plusCertification in Logistics and/or Supply
Chain Management is preferredsupervisory skillsDispatching -team leadershipinventory management / skill in stock
takes and stock management // multiple warehousesoperations management could be an added
advantageyou must have good communication skills
and be able to negotiate with suppliers etcexcellent teamwork must be managedyou must be aware of customer service at
all timescomputer knowledge /pastel / outlook / XL
/ // you must be very experienced in this field Person Must have between 5 /8 years experience please send CV to / careers@tooltorque.co.za
24d
Pinetown
Our
client, Display Wine, is a manufacturer of modern wine racks for homes,
restaurants, wineries, or businesses. Display Wine, based in Stickland, is
seeking to employ a reliable and experienced Aluminium Cutter and Assembler to
join their dynamic team. The primary purpose of this role is to work with the
team to cut and assemble components to make up the finished product The responsibilities of the job entail the following: ·
Read an interpret specifications on job cards or basic drawings·
Proceed to complete work as per job cards or drawings by:Accurately setting
out and marking material for cutting and assembling purposes. Assembling, welding,
and finishing aluminium productsInspecting finished
products for quality and accuracy
·
Comply with company procedures regarding waste by-products and keep the
workplace clean, tidy and free from rubbish or other obstructions. ·
As required, carry out cleaning and maintenance work on the employer’s
premises, machinery, vehicles and equipment. ·
Wear protective equipment supplied and observe the safety rules at all
times.
·
Assist and cooperate with other staff members and deal professionally
with clients in the course of carrying out these duties.Experience
Ideally 5 years + experience in either joinery or aluminium fabrication
tradesCompetencies·
Able to speak, read and write English
fluently. ·
Has high levels of precision with
a tape measure.·
Able to read basic drawings/job
cards.·
Experience with working with
machinery such as cut of saws, mitre saws and various hand tools such as
grinders.·
Must be willing to learn and
interact with managers regarding work related tasks. ·
Must be proactive and efficient. ·
A team player with a positive
attitude.
Salary: 8,000 – 10,000 per monthIf interested send an email to erin@crescoconsult.co.za
20h
Bellville
Results for product manager in Jobs in South Africa
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
7d
1
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
7d
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Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele.Key Responsibilities:Cultivate and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.Identify opportunities for business growth within existing client accounts, driving revenue and profitability.Understand client requirements and provide tailored solutions to meet their needs effectively.Collaborate with internal teams to ensure seamless delivery of products and services to clients.Prepare and present regular reports on key account performance, highlighting achievements and identifying areas for improvement.Act as the primary point of contact for key clients, addressing any issues or concerns promptly and professionally.Develop and implement strategies to enhance client satisfaction and loyalty, fostering long-term partnerships.Qualifications and Experience:NDip or Degree in a relevant field. 3-5 years of relevant working experience in key account management or a similar role.Proven track record of success in managing key client relationships and driving business growth.Strong communication and negotiation skills, with the ability to build rapport with clients at all levels.Strategic mindset with the ability to identify and capitalise on opportunities for business expansion.Ability to work effectively both independently and as part of a team, collaborating with colleagues across departments.Proficiency in Microsoft Office suite and CRM software.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDM3MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793547&xid=1108_184371
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Join Our clients Team as a Cost Accountant!Are you a skilled finance professional looking to make a significant impact within a leading JSE retail organization? We are actively seeking a Cost Accountant to join our dynamic team and play a crucial role in optimizing our operational efficiency and maximizing profitability.Key Responsibilities:Financial Analysis: Conduct detailed analysis of financial data to identify cost-saving opportunities, inefficiencies, and areas for improvement within our operations.Costing: Utilize costing methods to accurately determine the cost of production of various products, ensuring cost accuracy and profitability.Budgeting and Forecasting: Assist in the development of budgets and forecasts by providing insights into cost trends and variances, aligning with overall business objectives.Inventory Management: Oversee inventory valuation, reconciliation, and control processes to ensure accurate financial reporting and effective inventory management.Variance Analysis: Analyze and interpret variances between actual and budgeted costs, investigating reasons for discrepancies and recommending corrective actions as necessary.Cost Control: Implement cost control measures to optimize operational efficiency, reduce production costs, and maximize profitability.Process Improvement: Collaborate with cross-functional teams to identify opportunities for process improvements and cost reduction initiatives, driving continuous improvement efforts across the company.Financial Reporting: Prepare accurate and timely financial reports to support decision-making by management, ensuring transparency and accountability.Audit Support: Assist in internal and external audits by providing documentation, explanations, and analysis related to costs, ensuring compliance with audit requirements and regulatory standards.Qualifications and Experience:- Similar qualifications and experience as a Cost Accountant are required.- Ideal if qualified or studying towards CIMA certification.If youre ready to take on a challenging yet rewarding role in cost accounting and contribute to the success of our clients organisation, apply now!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDM2OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793545&xid=1108_184369
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Our client is looking for a Head of Supply Chain to join their team. Complete responsibility of supply chain management. Responsible to source goods from group companies in Europe and to ensure the smooth operation of all activities related to the physical management and distribution of our clients third-party logistics provider (3PL) network. Overall responsibility of inbound, value add (co-packing) and regional stock availability as well as activities to monitor and maintain accurate inventory levels by location. Full ownership of SCM function development within the organization, including supply chain strategy, make or buy decision making, planning, product master data, quality costs control and operations execution.Responsibilities:Manage the sourcing process: MRP, purchase orders processing, IC APO updates, inbound logistics including container planning and stock cover;Manage the warehouse operations in terms of storage capacity, status of the warehouse (temperature, cleaning, racking), organization and procedures;Manage stock in the warehouse in terms of accuracy of the stock figures, assessment of damaged/short dated stock, pallet control and reconciliation, stock reconciliation, stock takes, organization and procedures;Manage and control all warehouse/ system stock transactions to ensure order to cash process is aligned to stock holding;Manage all stock locations to ensure returns, damages, packaging etc. are accurately controlled;Manage the outbound logistics performance of the distribution network (deliveries on time/in full and POD turnaround), organization and procedures, picking accuracy, month-end activities, keeping the logistics cost within the approved budget, identify cost saving opportunities, continuous improvement of the logistics processes and procedures, implementation of internal control procedures).Manage stock control at own retail stores, including implementation of best practices to accurately maintain stock levels and control changes in inventoryCollaborate with marketing teams on new product launchesCollaborate with finance to help understand drivers of variancesResponsible for implementing and maintaining quality proceduresKey Skills:Excellent interpersonal and communication skills able to influence and communicate clearly at all levels, and across all departments;Proactive attitude and ability to identify project opportunities, propose them and complete them;Methodical and structured approach to tasks;Able to set priorities and clear targets; andAble to grow with the level of responsibilities and with the size and structure of the business.Highly numerate with excellent analytical skills and attention to detail;Strong Excel skills, SAP experience considered to be a distinctive advantage;Strong knowledge of inbound and outbound logistics and warehousing processes within a multinational FMCG environment; andKnowledge of EDI requirements.Qualifications:Minimum of 5 years in a supply chain manager roleTertiary Educat
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDM0MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793524&xid=1108_184340
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Hybrid Position based anywhere in South AfricaPlease apply if you have BDM and sales experience in the following industries: Security or IT or Telecomms experience with sales expereince in African countries.Present range of security systems to the mines and variety of companies. Fluency in Portuguese and french an advantage. Purpose of PositionTo advise on and drive the implementation of agreed business development growth strategies and plans that reinforces, supports, and drives the profitable development of the Security business in Africa.RESPONSIBILITIESDeveloping and implementing an effective business development planDeveloping major account business.Evaluating new market opportunities.Management of client and channel expectations.Managing and resolving dealer / distributor credit control matters.Develop and grow Services revenueAbility to grasp and communicate complex technical conceptsImplement business development plans for all Security products and services.Manage expenditure against budget.Recommend strategic business alliances.Recommend process improvements.Develop and maintain channel partner support and communicationIdentify and cultivate relationships with key industry influencersPrepare and implement regional / major account sales plans that are consistent with Security business strategies.Accurately forecast / budget revenues,Ensure that details of all commitments are recorded in the Contacts database.Maintain a watching brief on competitors.Identify strategic business partner opportunities and provide feedback Technical Support & TrainingProvide technical sales support to the CEO and GOO to ensure that sales opportunities are maximized, including but not limited to:Provide product presentations to potential customers and security consultants.Tender response and preparation.System designs and integrated solutions. ReportingTimely return of all requests, weekly and monthly reports as required by managementTimely and accurate demand forecasting Qualifications and experience requiredMinimum 5 years experience essential in the Security or Information technology or telecomms environmentMinimum 3 years experience essential doing sales and business development in African countriesDegree or diploma an advantage Knowledge/Skills/AbilitiesSecurity solutions knowledge.IT industry knowledge pref.Security industry knowledge pref.Telecomms pref.Project management skills.Dealer / distributor management.Market development geographic or vertical.Major Customer relationship management.Account Management Skills.Development of appropriately pitched communications.Development of business growth strategies.Operating in a resource constrained environment.Note: Only shortlisted candidates will be contacted for an interview
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDMzOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793523&xid=1108_184338
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iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Senior Server Engineer to join our team. As a Senior Server Engineer, youll be responsible for configuring and managing servers of mainly MS operating systems and related tasks in Azure ensuring that our customers are always satisfied. What you’ll do:Ensure all systems are online, accessible and operating under correct load parameters defined by the client and operational team.Complete and distribute Daily Check report across all supported environments.Ensure all escalations are actioned and production is returned to a normal state within the SLA time frame.Strong problem-solving skills – will be required to take the lead in a situation where there is a major outageLimit the number of recurring / reopened calls to ensure that the user is satisfied with the service provision.Monitoring and responding to alerts generated by the monitoring systems.Managing remediation of calls within client defined SLA.Ensure that no calls are over 10 working Days. Ensure that all calls over 10 working days are escalated to ensure closure. All calls to be regularly updated correctly with relevant details.Ensure that all deadlines are met in accordance with deadlines set.Adhere to both the Change Management Process and Incident Management Process.Provide input into the SLA documentation monthlyAssist in troubleshooting all the supported tooling software technologies.Conduct comparison checks to ensure hyper-visor software version compliance in environments.Conduct research on emerging products, services, protocols, and standards in supported operating systems.Assessing client’s infrastructure and applications against standards and best practice methods.Performing the addition and removal of virtual machines in accordance with instructions given.Configuring and managing user profile services / access roles on the hyper-visor.Ensuring capacity management is adhered to for VM/Physical capacity.Ensure security hardening policies are applied and updated as per the security policies of the client.Ensure patch compliance levels are adhered to and assisting with troubleshooting of patch failures.Assist in planning new deployments of hyper-visor systems in a client’s environment by ensure the correct specifications and recommendations for the solution is providedAudit a client environment to ensure that it continuously meets standards and best practicesPlanning and deploying MS Active directory with MS exchange and upgrading from previous versions as well as Office 365 mail configurations will be advantageousExperience with managing HP/Dell/EMC storageManagement and administration of MimecastYour expertise:8+ Years OS and VMWare/HyperV experience3+ Years AD and Exchange/O365 experience8+ Years IT Experience3+ Years Mimecast admin and management experienceQualifications required:MCSE \MCTIPA+, N+ITIL Foundation V3/4HyperV/VMWare certificationsMicrosoft Azure Administration/Azure Deve
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDE3Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793437&xid=1108_184172
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IntroductionPLC experience on Siemens hardware essential.Scada and Wonderware systems would be highly advantageous. Duties & ResponsibilitiesProgramming and troubleshoot of Siemens/ Moeller PLC programs as well as Robotic units. Maintenance Focus and system Siemens PLC 2. Modify existing programs and processes to increase production efficiency. 3. Select and configure Siemens, Danfoss and other automation devices, such as VSDs for automation/control 4. Provide guidance to personnel in programming, repair, installation and maintenance of PLC systems 5. Working understanding of design, layout and use of current networks such as Profibus, Ethernet, etc. 6. Provide direct assistance to electrical personnel to resolve program related breakdowns in the manufacturing environment. 7. Assist with the design of Mechanical systems or modification thereof to automate manufacturing processes or to increase its efficiency. 8. Provide technical support in developing and improving processes within a team environment 9. Ability to perform electrical diagnosis, recommend repair or perform repair as needed 10. Coordinate with the manufacturing team to ensure design intent and cost effectiveness of production. 11. Establish Technical manuals, drawings, work instructions, reports, training documentation, preventative maintenance plans and troubleshooting guides for existing and newly established Machines/ Processes and general plant equipment. 12. Ability to self-direct on projects and tasks and the ability to manage a project team 13. To manage Mixing system on Wonderware and provide support to production. 14. To Manage and provide support for fully integrated SCADA system. 15. Assist with Electrical drawings and designs. 16. Must have sound Mechanical knowledge of machines and systems to be able to operate and assist the team. 17. To be fully integrated within the department to understand the workings of various raw materials to play a fundamental part in the Research and Development team that looks into alternative raw materials and products.Desired Experience & QualificationN4 or equivalent diploma. Degree in Engineering and / or Technical Certification in PLC Programming would be advantageous. Experience in Job Advertised: 5-10 years experience in the Manufacturing environment, as well as a minimum of 5 years experience regarding PLC/Robot and Project execution within a manufacturing environment. Proven track record regarding PLC experience on Siemens hardware essential. Experienced on SCADA and Wonderware systems would be highly advantageous. Other Advance knowledge in the areas of system integration, plant floor automation, programming, database and system design and has a thorough understanding of Project planning. Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities Must have a proven track record with regards to the design, development and management of systems / Projects. Knowledge of the Occupat
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDE3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793438&xid=1108_184175
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Strategy Development:- Contribute to shaping the Core network strategy and architecture by articulating the future vision for the Core and pinpointing crucial decision points necessary to realise this vision.- Conduct research and evaluation of emerging Core technologies, identifying opportunities and addressing concerns arising from technological advancements and trends.- Develop a target architecture for Products and Services with a 3-year outlook, considering global technological advancements.- Ensure alignment of Core architecture with business objectives and strategic plans of other departments.Planning & Delivery:- Drive the execution of short-term plans.- Proactively maintain capacity and functionality requirements for core network elements, staying ahead of traffic demands.- Formulate policies regarding the deployment of specific hardware and software.- Review and approve detailed designs for Products and Services, balancing business needs with capacity.- Allocate and supervise resource requirements for design, planning, and implementation.- Review and approve equipment configurations to be procured from supplier(s), exploring cost optimisation opportunities.- Coordinate Core plan development and implementation with internal stakeholders.- Initiate funding requests and issue requests for purchasing to vendors, ensuring accurate verification of bill of materials and equipment/services orders.- Ensure comprehensive designs for Core network growth and evolution that are readily implementable.- Oversee the full implementation of Core plans, ensuring a seamless handover to Network Operations for integration into the live network.Network Optimisation & Performance:- Establish a future-proof core network design to ensure meeting deliverables according to internal and external customer requirements.- Ensure availability of resources and systems for optimising Core network to meet quality and performance targets.- Document and periodically test redundancy and disaster recovery policies.- Provide resources, systems, and inter-departmental processes to ensure Core network capacity meets business requirements.- Equip the Core network with appropriate technology capabilities to fulfill business needs.- Implement effective processes for tracking and reporting performance problems and improvements at the division level.- Investigate performance issues and identify necessary changes at the division level.- Optimise the core network to deliver a superior customer experience, aligning with the strategic objective of being the premier network in South Africa.Communication and Coordination:- Foster cooperation and support among various departments within the network group at all organisational levels.- Handle interfaces with other areas of the business beyond the Core department as needed for planning and execution.- Enhance comprehension of both current and emerging Core network technologies across the organisation to maximize the utilisation of Core develo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDE1OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793429&xid=1108_184159
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Are you an experienced financial executive with a passion for leading-edge strategies and driving financial performance? A premier Financial Services firm is seeking a dynamic Chief Financial Officer to join their executive team. Provide strategic leadership on financial matters and oversee financial activities within the company, by providing professional and ethical financial practices and delivering an effective finance service offering that is aligned with business and Group Finance strategy; ensuring the sustained profitability of the business.Duties and Responsibilities:Lead and direct the finance function within the company in support of business objectives:Keep abreast of trends, legislation and best practices within the financial management field in order to optimize service offering and delivery.Collaborate with senior management to formulate short and long-term strategic financial objectives and operating strategies for the business, in line with the overall business strategy of the company, as well as the overall financial strategy of the Group. Oversee the design of effective and efficient futuristic financial modeling in support of the business strategy and new business ventures.Support the development of new business initiatives by studying economic trends and revenue opportunities, unpacking the financial implications and making recommendations regarding the financial viability of new business.Evaluate and advise on the financial impact and requirements of long range planning, introduction of new products/business and regulatory environment to support the realization of the business strategy.Provide executive management within the company, with advice on the financial implications of business activities, and provide consultative support to planning initiativesthrough financial and management information analyses, reports, and recommendations.Provide recommendations to strategically enhance financial performance and business opportunities. Contribute to the design and development of Group Finance strategies,policies and practices and oversee the implementation of finance strategies, policies and practices within the segment.Direct and oversee all aspects of the finance functions (accounting, tax, capital management etc.) of the company, ensuring healthy financial management within the segment. Build and maintain effective business relationships with Group Finance in order to manage service delivery in line with business expectations and requirements.Establish and comply with finance governance principles and structures within the segments in line with finance best practice \GAAP, IFRS etc.).Manage and minimize the companys financial risk exposure by developing and maintaining systems of internal controls, liaising with Risk Management functions as appropriate.Support the planning and management of internal audit activities in collaboration with the risk team.Provide direction for continuous improvement efforts by managing the ident
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDExOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793396&xid=1108_184119
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We have an exciting job opportunity with one of our clients in the telecommunication industry. They are looking for a Senior Specialist in Data Privacy and Business Process Privacy Manager. 8 months contractTo identify all processes, products, assets and third parties within a business area (global records or local records) where there is processing of personal information so that risk assessments can be performed, and appropriate control measures implemented so that the organization can become compliant to applicable privacy legislations.To document processing activities according to their process and product hierarchies (process or product catalogues) in order to ensure that the correct data flow maps and diagrams can be created and kept up to date within the Record of Processing ActivitiesEngineering and Science and IT and Commercial and Business degree or NQF 7 equivalent.Additional professional relevant certification will be an advantage.Minimum of 5 years relevant experience essential, with exposure to the following:Risk and compliance.Business process related work.Ability to build relationships and influence at all levels of the company.Exceptional organizational and communication skills. To conduct assessments of existing organizational processes, products, services, Apps, and systems.To conduct re-assessments of high and medium risk assessments of processing activities to re-evaluate the risk levels and adequacy and effectiveness of controls.To conduct privacy impact assessments (Privacy by Design and Assurance) of new processes, products, and systems to be launched by the company or changes to existing processes, products, or assets to ensure that all critical and high new business risks have been identified and mitigated before any product, service, promotion or campaign is launched with the company.Process Mapping, Identify primary records according to the partner relationship management reference model and then link the process or sub-process to the primary record accordingly.High and Medium Risk Processing Activities Re-assessments, identify and conduct re-assessments of processes, products, and assets every three years or when something significant changes. Up-to-date processing activity records information is maintained in the Personal Data Processing Register (PDPR).Assessment Quality Assurance, ensure that all Organisational Privacy Impact Assessments (OPIA) and Privacy by Design (PDA) assessments performed meet the quality criteria in their respective areas.Data Flow Map, ensure that every business area where there is personal information processing keeps up-to-date data flow diagrams/maps that show standard reference numbers (PRM reference model) for personal information flowing from or to other business areas.Assets Risk Assessments, ensure that all assets associated with a processing activity have been assessed and risk rated accordingly.Process knowledge, ability to map business processes according to their hierarchical le
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDA5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793383&xid=1108_184098
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The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys:The BLO will be the custodian of the companys brand, coordinating the brand internally and externally; andFurthermore, he/she will be the central point of communication and information about the brand within the company.To ensure the marketing strategy and execution align with the overall strategy;Conceptualising and managing marketing and communication campaigns through effective and tactical targeting and messaging initiatives;Planning and implementing campaigns that drive business growth and client retention;Executing engagement campaigns targeted at internal staff and clients;Creating and managing traffic to digital platforms (web consumers/clients, social) and call centre;Ensure website content is continuously updated;Continuous monitoring of campaign effectiveness, applying clearly defined return on investment (ROI) metrics;Optimising email marketing to meet set campaign objectives;Developing campaigns to drive consumer, client, and internal staff engagement;Â Executing aspects of launching a campaign including design, development, advertising, monitoring campaign effectiveness, and reporting on campaign success;Managing internal and external stakeholders from a business liaison perspective;Managing advertising and campaign spend effectively across paid platforms;Reporting effectively, in-depth, and accurately on campaign performance;Liaise with relevant marketing agencies in the production and delivery of communication material;Arranging and implementation of activations and expos, therefore will be expected, from time to time to work overtime, including weekends.Matric / Grade 12 (Essential)Relevant marketing qualification (Essential)Social Media and Content Marketing knowledge and experience(Essential)Minimum of 3 years brand marketing experienceProven Project Management abilityValid drivers license and own vehicleYouth Marketing experience/knowledge advantageousCommunity Management experience with knowledge of softwareExposure/experience in the recycling/Logistics/Waste/Environmental services industry AnalyticalDecision making / Independent thinkingPresentation skillsStrong communication skills (verbal and written)Marketing skillsAdvanced computer literacy (Microsoft Office especially Excel)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDA5OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793384&xid=1108_184099
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Bloemfontein, Free State Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202375 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves...Job Reference #: 202375
7d
1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assist in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention an...Job Reference #: 202629
7d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
7d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
7d
1
SavedSave
My client does the analyzing of SME’s and entrepreneurs businesses to determine whether or not to invest in their businesses.
Qualifications:
· A Bcom degree in Accounting, with Accounts 2, Finance or other business-related field.
· A Property Investment-related degree will be advantageous.
· 4 or more years of experience in property investment/property finance structuring.
The individual needs to possess the ability to build and maintain relationships, have strong negotiation skills and be results-focused.
Requirements:
· 5 or more years of experience in Business Investment.
· Experience in Banking, sales and marketing.
Competencies:
· Deciding and Initiating Action
· Leading and Supervising
· Persuading and Influencing
· Presenting and Communicating Information
· Planning and Organising
· Delivering Results and Meeting Customer Expectations
· Relating and Networking with People
CTC: Up to R80,000.00 per month
Only SA to apply
Responsibility:Take complete ownership of financial management, encompassing income and expenses, within the area office, ensuring financial stability and adherence to approved budgets.
The property area office has an existing portfolio of clients and yearly budgets to grow the portfolio with new clients and assets
The Area Manager is responsible for the whole portfolio which includes oversight on the Income and expenses.
However, the company has its own internal accounts division who is responsible for all the accounting and reporting work. (aka finance role) This is not the responsibility of the Area Manager
In addition, the company has its own property management division which is responsible for all operational matters (collections, placements, maintenance). This is also not the responsibility of the Area Manager
· Oversee the end-to-end property investment process within the area office, with a specific focus on deal sourcing, due diligence, deal structuring and portfolio management for wholly owned property acquisitions, joint venture property investments and owner-occupied property acquisitions for business owners.
· Actively participate in various committee meetings, providing input and insights that contribute to informed decision-making.
· Prepare and present detailed investment proposal reports for consideration by relevant investment committees, ensuring accuracy and clarity in all documentation.
· Develop and execute marketing strategies to promote the companys services and products, while actively engaging in presentations and networking activities to foster industry relationships.
· Strategically cultivate and maintain relationships with key intermediaries and industry stakeholders to generate consistent deal flow opportunities, all while promoting and strengthening the brand of the company.
· Actively manage client relationships and regularly participate in management meetings for equity investments in joint ventures, contributing to the overall success and growth of these partnerships.
· Actively participate in the development, management, and retention of your direct report.
· Actively participate in the building of a team through the recruitment and selection, and to the development, management, and retention of additional direct reports.
If you do not hear back within 4 days, you have not been successful.
Salary: R80000Job Reference #: PropertyConsultant Name: Carol Ann Farrelly
7d
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
7d
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
7d
2
Job Position: Technical Production Foreman -mechanical / welding / maintenance
Ref: 4106
Location: Cape Town (Northern area – Blackheath)
Salary: commensurate with experience
Email your updated CV to recruit@onlinepersonnel.co.za
URGENT APPOINTMENT – MUST BE AVAILABLE TO START IMMEDIATELY
Qualifications / Requirements:
• Minimum of Matric
• Proven competence in managing and motivating a production workforce
• Valid drivers license
• Technical qualification such as in Welding / Boilermaking or equivalent
• Staff management experience
• Minimum of 3 years experience from either one of the following industries - Maintenance, Technical, Production, Boiler making, Mechanical or Manufacturing
• Ability to speak, read and write Afrikaans and / or English
Key Performance Areas:
• The Production Foreman will take complete responsibility for production within the company
• Managing and controlling the production processes and output
• Ensuring that production volumes, quality standards, and cost targets are achieved
• Driving the implementation of processes for new products
• Oversee the management and control of the production store function
• Planning, budgeting, costing and capex responsibilities
• To manage, direct and monitor the performance of subordinates to ensure that critical performance areas and targets are achieved
Responsibility:Email your updated CV to recruit@onlinepersonnel.co.za
URGENT APPOINTMENT – MUST BE AVAILABLE TO START IMMEDIATELY
Qualifications / Requirements:
• Minimum of Matric
• Proven competence in managing and motivating a production workforce
• Valid drivers license
• Technical qualification such as in Welding / Boilermaking or equivalent
• Staff management experience
• Minimum of 3 years experience from either one of the following industries - Maintenance, Technical, Production, Boiler making, Mechanical or Manufacturing
• Ability to speak, read and write Afrikaans and / or English
Key Performance Areas:
• The Production Foreman will take complete responsibility for production within the company
• Managing and controlling the production processes and output
• Ensuring that production volumes, quality standards, and cost targets are achieved
• Driving the implementation of processes for new products
• Oversee the management and control of the production store function
• Planning, budgeting, costing and capex responsibilities
• To manage, direct and monitor the performance of subordinates to ensure that critical performance areas and targets are achieved
Job Reference #: TechnicalProductionForeman
2y
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