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Results for software developer in "software developer", Full-Time in Jobs in Pretoria / Tshwane in Pretoria / Tshwane
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-PTA-FebMarch-1262215-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
16d
Job Placements
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Position Overview: The Receptionist will be the first point of contact for visitors and clients, ensuring a welcoming and professional reception service. In addition to front desk responsibilities, the role provides administrative and operational support to ensure the smooth day-to-day functioning of the office. The incumbent will also assist with office coordination tasks, supplier liaison and supervision of designated support staff while contributing to workplace safety, security and compliance. Reports to: Human Resources Manager Essential Job Functions: Reception and Front Desk:Greet and assist visitors, clients and employees with a professional demeanor.Answer, screen and direct incoming calls promptly.Manage appointment scheduling and visitor logbooks.Handle incoming and outgoing mail, packages and deliveries.Maintain confidentiality and discretion in handling sensitive information. Administrative Support: Provide administrative support to staff, including managing emails and scheduling.Maintain a clean and organised reception area.Coordinate and manage boardrooms ensuring they are clean and ready for use.Order and maintain office supplies and equipment, ensuring adequate stock levels are always available.Liaise with suppliers where necessary regarding office supplies and equipment.Updating organisational structure/organogram when required. Staff Coordination and Support: Oversee and coordinate the day-to-day activities of support staff.Manage leave requests, daily duties and responsibilities of the above staff members in alignment with operational requirements.Ensure duties are allocated and completed to maintain a clean, organised, and well-functioning office environment. Health and Safety Compliance:Support health and safety protocols, reporting any risks or hazards identified in the building.In case of emergency, assist in the evacuation of visitors and ensure compliance with building safety protocols.Ensure fire safety exits in the vicinity of the reception are always clear and accessible. Security and Access Control:Verify visitor.Perform basic security checks, such as monitoring CCTV feeds.Monitor and report any unusual activity in and around the reception area. Experience, Skills & Functional Requirements:Grade 12, matric or equivalent.2 years’ experience in a similar role.Sound ability on Microsoft O
https://www.jobplacements.com/Jobs/R/Receptionist-1271944-Job-Search-03-16-2026-03-00-15-AM.asp?sid=gumtree
23d
Job Placements
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Areas of Responsibilities1. Engineering Design & PlanningAssist in the preparation of engineering designs, drawings, specifications, and technical reports.Support the design of infrastructure projects including roads, drainage systems, foundations, and utilities.Use engineering software to develop and review plans and calculations.Perform basic engineering calculations and analysis.2. Project SupportAssist project managers and senior engineers in project planning and scheduling.Support the preparation of project documentation, budgets, and work plans.Help coordinate project activities with contractors, consultants, and stakeholders.3. Site Inspections & MonitoringConduct site visits to monitor construction progress and quality.Ensure work on site complies with approved drawings and specifications.Identify potential engineering or safety issues and report them to senior engineers.Assist with materials testing and quality control processes.4. Documentation & ReportingPrepare technical reports, progress reports, and engineering documentation.Maintain accurate project records, drawings, and specifications.Assist in preparing tender documents and technical submissions.5. Compliance & SafetyEnsure compliance with engineering standards, local regulations, and safety requirements.Promote safe work practices on project sites.Support environmental and regulatory compliance activities.6. Collaboration & CommunicationWork closely with multidisciplinary teams including architects, surveyors, and contractors.Participate in project meetings and technical discussions.Provide technical support to internal teams when required. Education & QualificationBachelors Degree in Civil Engineering or a related field.Professional registrationhttps://www.jobplacements.com/Jobs/J/Junior-Civil-Engineer-1271261-Job-Search-3-12-2026-10-04-45-AM.asp?sid=gumtree
1mo
Job Placements
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Render a comprehensive pro-active security service and overall Management of the Control RoomLiaise with client, Regional Clients and handle all internal and External Security queries.Ensure client satisfaction and retention.Sustain growth and profitability.Increase and sustain the performance and productivity of all staff; Sub-Contractor and Sub Divisions. Planning and management.To deliver effective team management.Financial management.Personnel management.Carrying out dynamic security and safety risk assessment.Communicating effectively with the control room team and liaising effectively with the operational management teams within the project.Maintaining effective relationships with client staff, management and contractor and service providersProviding reports and recommending process improvements.Acting as a focal point for security operations decision making during routine and emergency situations.Adhering to compliance standards and relevant laws.Alignment and liaison with all security service provider.Alignment and to ensure allocation of all responsible sites are kept up to date, polygons and site lists spread sheet.Proactive liaising with the OCC NOC and assisting with the proactive interaction.To Have Security Technical Ability and Background.Ensure compliance to the Companys disciplinary code.Ensure that all company SOPs are followed.Ensure training takes place as and when required.After hour visits and willing to work long hours.Willing to travel Nationally.Any other duties deemed relevant to the role. Preferred qualifications/attributes/skills: PSRA certification Grade A.Grade 12 or equivalent
https://www.jobplacements.com/Jobs/N/NOC-Manager-1270688-Job-Search-03-11-2026-04-06-06-AM.asp?sid=gumtree
1mo
Job Placements
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