Operations Analyst MAS

Our client is searching for a Operations Analyst MAS to join their team in Pretoria

Purpose of the job

• Provides first line support to clients on banking and MAS products and assist to process electronic files for clients.

 ESSENTIAL WORKER ACTIVITIES 

Maintain Corporate standard

• Adhere to procedures. Comply to Corporate Regulation

Exercise and maintain effective operations: Client Payroll Updates / Inputs

• Manage information for the update process
• Confirms updates generated to create input to payroll
• Verify the files and update the checklist
• Take accountability for client files confirmed as processed
• Rules understood and checking done against results
• Manage MAS input process to payroll
• Ensure that data is correct for the input Audit
• Manage file layouts
• Manage payroll receipt and feedback
• Save electronic communication to and from client under relevant folder
• Verify the execution of employee file process.

Exercise and maintain effective operations: Payroll Output / Reconciliation

• Check output due against output schedule
• Contact payroll and prompt for late files.
• Confirm execution of recon files.
• Ensure that the output layout is correct.
• Conduct Payroll/MAS recons.
• Update recon checklist.
• Identify problems, communicate problems and follow up with relevant team.

Exercise and maintain effective operations: User ID's / Alerts / Threshold checks

• Create and / or modify web user id's
• Resolved all alerts effectively within 24 hours.
• Conduct threshold checking on update files.
• Conduct exceptions investigation.
• Compile and communicate exceptions generated to internal and external clients.
• Create and update private payrolls.

QA and system testing 

• Assist with testing as requested by management

Change Management 

• Assists with the production of schedules of requests for change (RFCs) for managing changes to the live infrastructure.
• Logs requests for change (RFCs) on the change management database, ensuring accuracy and consistency of data.
• Progresses status of changes with service departments to ensure data is current.
• Contacts clients/users (for whom change management service is provided) to raise queries and provide information and feedback.
• Maintains the client/user database.
• Questions the client/user database to produce reports for bodies that review changes, such as change advisory boards (CABs), and for clients and management.

Other

• Any other tasks related to the project allocated by the management as and when required.

QUALIFICATION REQURIE

• M
  
  https://www.executiveplacements.com/Jobs/O/Operations-Analyst-MAS-1272559-Job-Search-03-17-2026-05-00-14-AM.asp?sid=gumtree