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Duties & Responsibilities
Job Purpose
Support the Financial Reporting & Analysis Manager in all financial planning, analysis and reporting for the company group and subsidiaries, optimizing efficiency and profitability.
Reporting to:
Financial Reporting and Analysis Manager
Output:
1.Budget Management
Support and administrate the setting of quality budget and forecasts for sales and operational areas of the company goup and subsidiaries.Assist in weekly/monthly detailed analysis of company CAPEX/Overheads to review actual performance against set budgets/targets.Administrate control processes and procedures to ensure sales controllable costs are in line with budget.
2.Management Reporting
Assist in performing financial and non-financial management reporting on a daily, weekly, monthly, quarterly and yearly basis.Assist in administration of reporting tools/reports needed for financial reporting.Support the monitoring, reviewing, reporting and tracking of financial achievement against budget on a timely basis and report deviances for corrective action in order to fund operations and increase financial efficiency.Support the development, implementation and maintenance of reporting on customer and product profitability.
3.Financial Analysis
Assist in performing ad-hoc analysis e.g., Analyse sales, marketing and operational areas to support strategy development in these areas to improve efficiency and drive profitability.Assist in recognizing patterns, trends and opportunities in weekly GP’s.Assist in the administration of performing accurate product costing’s and analyse variances.Serve as Finance support to sales and marketing and operational areas.
Desired Experience & Qualification
Qualification details
BCom Financial Degree or CIMA qualified or part qualified
Experience
2 years relevant financial FMCG experience will be preferable
Package & Remuneration
Working hours
Monday to Friday from 07h00 – 16h00
Salary:
R 20,000 – R25,000 CTC per month, depending on experience (NO FEEDBACK WILL BE GIVEN ON CV’S IF THE CANDIDATE’S SALARY EXPECTATION AS WELL AS MOST RECENT PAYSLIP IS NOT INCLUDED)This is a TCTC package – no additional benefits
Interested?
Please forward your CV A...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE1MjA5NDg0P3NvdXJjZT1ndW10cmVl&jid=1423311&xid=3515209484
10h
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Duties & ResponsibilitiesWe are looking for an experienced and confident communicator to offer support in sales, develop client relationships and maintain a database of current and prospective clients. Have you got a technical wired brain? Are you not afraid of cold calling?
Key performance indicators:• Direct Customer Sales to all account customers• Provide telesales service to customers• Generating tender pricing• Source material and stock• Creating and maintaining Orders• Transport co-ordination• Generating quotations for customers on a variety of products & services• Provide an internal support function to external sales representatives• Liaison with customers and other branches• Develop and maintain relationships with staff and customers• Liaison with suppliers
Requirements:• Computer Literacy• Sales Experience• Fluency in Afrikaans and English• Tertiary qualification advantageous
Desired Skills:• Sales• Customer Skills• Customer Liaison• Customer Service• Telesales• Client Relations• Attention to detail• Strong Administrative Skills
Beneficial Skills:First line technical desk top supportIT Services Industry knowledge & experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE5NzYzNzgxP3NvdXJjZT1ndW10cmVl&jid=1512288&xid=1419763781
10h
1
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Purpose of the role:
Microsoft Solutions Consultant is responsible for consulting with customers, sales team and other relevant stake holders based on the currently assigned project or task he/she is working on.
This role requires experience in a wide area to serve customers with accurate and relevant information based on their business or technology challenges. Day to day tasks for this role include discussing and understanding customer requirements, designing, and articulating solutions and delivering/implementing these solutions in a technical capacity.
Primary Responsibilities:
Develop good customer relationships.Attend and drive customer consultation meetingsDevelop an in-depth understanding to customer’s requirementsProvide solutions to customer’s technical requirement or challengesWrite customer technical documentation and proposals for solutionsConduct effort estimations to inform the sales team on costing for projectDeliver projects in a technical capacityResponsible for solution design, business development and transition of projects from presales to delivery as well as ongoing sales support.Select and apply appropriate design standards, methods, and tools, consistent with the agreed enterprise and solution architectures and ensure that these are effectively applied and adopted.Guide successful implementation and execution of solutions.Contributes to the development of solution architectures in a specific business, infrastructure, or functional areas.
Academic qualifications:
Microsoft certifications for Server InfrastructureMicrosoft ExchangeMicrosoft Azure (Administrator Associate/Architect Expert)Microsoft 365Other relevant vendor and industry certifications, e.g., Cisco, VMware Beneficial - Software and programming languages, e.g., PowerShell, Bash, Python
Experience:
10+ years in consulting with customers on various technology solutions4 years of writing proposals and technical documentation4 years of delivering solutions/project in a technical capacityMinimum 5 Years Azure experience.Minimum 3 Year Architecture experienceExperience in Infrastructure as Code (IaC)Strong track record as an architect or delivery engineer of new systems/solutionsPreferable demonstrated work experience working as a systems administrator, network engineer, etcDemonstrated experience presenting technical solutions Experience working in an agile environmentDevOps and Infrastructure as Code (IAC) AdvantageousGood product knowledge integrated with deep technology understandingSolid understanding of the vendors’ product...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTUzNjY4NzQ3P3NvdXJjZT1ndW10cmVl&jid=1166821&xid=1553668747
10h
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Job Description/Duties:• To be the principal point of contact between the Company and its agents and customers. • To ensure customers have the correct products. • Ensure forward share and visibility.
Customer relations: • Establish, develop, and maintain positive business and customer relations. • Expedite resolution of customer problems and complaints to maximize satisfaction. • Grow and maintain customer database. • Seek new opportunities. • Present, promote and sell products/ services using solid arguments to customers. • Complete weekly call cycles.
Sales targets:• Achieve agreed upon sales targets within schedule.• Coordinate sales effort.
Monthly reporting: • Submit monthly reports- performance and competitors in landscape.• Supply management reports of customer needs, problems, interests, competitive activities and potentials.
Other: • Attend meetings when required- Management and customers. • Collaborate with other businesses to drive business performance.• Attend trade shows and marketing events.
Minimum Requirements:• Grade 12.• Tertiary qualification in Business, Marketing communications or any other relevant field will be advantageous. • Minimum of 2 years proven work experience as a sales representative. • Proven track record of successfully managing customer relationships. • Valid driver’s license.• Excellent knowledge of MS Office.• Working knowledge of CRM Systems. • Relationship management skills and openness to feedback. • Ability to create and deliver presentations. • Prioritizing, time management and organizational skills. • Strong verbal communication skills. • Ability to work efficiently- on your own or as a team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzgxNDc0MTU/c291cmNlPWd1bXRyZWU=&jid=1260969&xid=338147415
10h
1
Introduction
A leading company in the Butchery/ Meat Industry is looking for experienced Sales Representative / Employee Brand Representative to join their team.
Duties & Responsibilities
KEY PERFORMANCE AREAS (KPA’S) 1. Customer Relationships
Establish, develop, and maintain positive business and customer relationships.Expedite the resolution of customer problems and complaints to maximize satisfaction.Complete weekly call cycles at relevant retail stores 10 to 15 calls per day.Grow and maintain a customer database by building sound relationships.Continuously seek new opportunities.Present, promote and sell products/services using solid arguments to existing and prospective customers.
2. Sales Targets
Achieve agreed upon sales targets and outcomes within schedule.Coordinate sales effort with team members and other departments.
3. Monthly Reporting
Submit monthly reports (performance and competitors in our landscape).Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
4. Other
Attend meetings as and when required at designated locations – Manager or Customer Meetings.Collaborate with Sales/Merchandisers etc. to drive the business performance.Attend trade shows and marketing events as required.
Desired Experience & Qualification
QUALIFICATIONS
Grade 12 (Matric).Tertiary Qualification (or studying towards) in Business, Marketing Communications, or related field would be advantageous.
EXPERIENCE
Proven work experience (minimum of two year’s) as a Sales Representative.Proven track record of successfully managing customer relationships.Valid driver’s license is mandatory.
KNOWLEDGE REQUIRED
Excellent knowledge of MS Office.Working knowledge of CRM systems.
SKILLS REQUIRED
Relationship management skills and openness to feedback.Ability to create and deliver presentations tailored to the audience needs.Prioritizing, time management and organizational skills.Strong verbal and written communicaiton skills.Ability to work efficiently - on own or as part of a team, in a highly pressurised environment.
Package & Remuneration
Remuneration Package:
Salary package is between R15k and R20k CTC per month;Company Car;Petrol card;Company Cell phone;Laptop.
Interested?
Please send your CV to hr1@peopledimension.co.za.
SUBJECT LINE - Sales Representative / Employee Brand Representa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg3MjEzMjk0P3NvdXJjZT1ndW10cmVl&jid=1124212&xid=1487213294
10h
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STRATEGIC IMPACT OF THE ROLE:
To ensure that the overall Sales Division reach its objectives and goals by the acquisition and retention of new clients and building value for all stakeholders (Clients, Suppliers, Distributors and Internally)
THE PURPOSE OF THE JOB:
Is responsible for assisting the organization obtaining better brand recognition and financial growth. The coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. In addition, also responsible for building a proper pipeline and closing and responding to opportunities to assist with achieving the Goals and Objectives of the companies
ACADEMIC QUALIFICATIONS REQUIRED:
Minimum:
MatricDiploma/Degree
RELEVANT EXPERIENCE REQUIRED:
3-4 Years’ Experience PreferredSolid working experience in an ICT Environment (Hardware, Software, Tenders/RFQ/RFI & Accessories)Excellent track record selling ICT SolutionsExperience in presentations to C ClientsMust have minimum 1-2 years Security Sales experience (Firewalls, Endpoint Protection, Vulnerability Management etc.
KEY PERFORMANCE AREAS
Sales Administration -
Ensure that all Tender Documentation are evaluated in conjunction with the Technical and Internal Sales TeamEnsure that all regulatory compliance and governance are adhered toAssist with PricingAssist with Generating QuotationsIdentify Risks and process improvementEnsure that all activities are recorded on Comma 5Ensure that deadlines are metEnsure accuracy of all documentationRaise non-conformances with Helpdesk
External Sales:
Check portals for leadsIdentify new clients on Linked, websites and other formal or information platformsFocus on Target Clients identifiedMinimum of 8 Client Visits per monthMinimum of 24 Client Visits per quarterCustomer Acquisition – 1 Net New Purple Customer per six months (R5M)Customer retentionBuild pipeline of opportunities which is worth 10x your targetSell 1 Managed Service SLA over a 12 month period
Customer Centricity:
Execute customer excellence at all timesUpdate clients on ETAs, delays and respond timeously to all requestsUpdate open ordersObtain a reference letters for all salesParticipate in customer satisfaction surveys when requested
Certifications
Ensure once certification is completed per month (Refer to PDP)Minimum of one certi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjAxMDEwNTIxP3NvdXJjZT1ndW10cmVl&jid=1228954&xid=2201010521
10h
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Well known insurance company Pretoria is looking for a Commercial Broker for Sales to join their team. Starting date January 2024Requirements:- Proven experience as a Commercial Insurance Broker, with a strong sales track record.- Exceptional communication and negotiation skills.- Ability to work independently and as part of a team.- Strong analytical and problem-solving abilities.- A valid drivers license and access to a vehicle for client visits.- Relevant industry qualifications as per the FSCARE5Class of Business- Min 3 years Commercial Sales Experience Email detailed CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82Nzc5NTIzMzY/c291cmNlPWd1bXRyZWU=&jid=1735521&xid=677952336
10h
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Introduction
A well-established engineering software solutions company based in Centurion is looking for an experienced Internal Sales Assistant to join their team.
Duties & Responsibilities
Assist the BDE to achieve Targets and Increase Sales Revenue within TerritoryDeveloping New Leads through Prospecting and Cold Calling ActivitiesQualification of all inbound Marketing ( MQL )
Webinar
Seminar
Qualification of all Sales Leads ( SQL )Updating of all Leads created in Sales CRM, conversion of Leads to OpportunitiesFollow-up and handling of all inbound customer calls or email enquiriesUpdating of all Customer records in CRM in joint effort with the Business Development ExecutiveCreation of all Sales Quotes, Payment Notices directly or via the Sales Administrative AssistantUpdating and creation of Sales Opportunities in CRM in joint effort with BDE
Current Forecasting
Sales Pipeline
Liaise with Accounts Department and Technical Teams – Post Sales Delivery and ImplementationsTerritory Research and Market Segmentation – Potential and Existing CustomersAlign with and Support Marketing and Sales Plans – Actioning Marketing and Sales CampaignsImprove relevant Product knowledge by participating in eLearning or Group Coaching SessionsFollow up on all outstanding, Documentation or Payments - Orders received or DeliveredSet up Meeting Appointments for the BDE’s at Prospective CustomersLiaise and Co-Ordinate with Technical Team on Demo Preparations & Technical MeetingsPerform all general related administrative duties as required
Desired Experience & Qualification
Formal Education & Certification
Matric - requires standard mathematics
Knowledge & Experience
1 years working experience in a manufacturing/engineering environmentCold callingAssisting a BDE to reach monthly sales targets
Personal Attributes
Excellent customer serviceStrong communication skillsTime – ManagementConfidenceComfortable with telecommunications
Package & Remuneration
R12 000 - R15 000 pm CTC plus 1% commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTgyODY2NDk2P3NvdXJjZT1ndW10cmVl&jid=1202952&xid=3182866496
10h
1
Introduction
A leading Telecommunications company in Centurion, is looking for a Consumer New Business Account Manager to meet the strategic business objectives of the company.Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Duties & Responsibilities
Responsibilities:• Responsible for the day-to-day response of all incoming Consumer Leads.• Finding new leads or assisting with Lead Generation.• Negotiation of Subscriber agreements.• Education and training of Consumers on company products and services.• Managing a Sales Target.
Desired Experience & Qualification
Experience:• 2-5 years of sales experience in Telecoms/Connectivity area (non-negotiable)• In-depth understanding and experience working with VSAT (non-negotiable)• Understanding of Consumer markets
Qualifications:• Matric
Key attributes required:• Excellent verbal and written communication skills.• Excellent organisational and multitasking skills.• Negotiation skills• Self-motivated with the ability to influence strategy and execute without monitoring.• Fluent in English and Afrikaans• A team player with a high level of dedication.• Ability to work under strict deadlines.
• Need own transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI4Njc1NTM1P3NvdXJjZT1ndW10cmVl&jid=1651543&xid=4128675535
10h
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Job Description/Duties:• Accurately Capturing monthly and ad-hoc customer invoices• Creating ad-hoc quotations (sales and service calls)• Reconcile customer accounts and communicate the said reconciliation with the customer• Assisting customer queries telephonically as well as per digital communication• Reconciliation of captured information against received information (example, ensuring that all additional data loaded on Vendor portal is invoiced on Pastel on a daily basis)• Reconciliation of Pro-rata invoices against actual installation dates and capturing of the said information• Creating customer accounts on Pastel, ensuring the information received is correctly loaded• Assisting with the loading of Debit Orders• Calculating dealer commission work sheets• Calculating VoIP itemised billing• Provide ad-hoc proof of payments received to the Operational team• Assisting with different process pertaining to Vendor Portal (where we have viewing as well as managing rights to change our customer contracts)• Debt collection as well as following the handover process
Minimum Requirements:
- Experience:
o Minimum of 2 years’ experience working in a large finance unit performing debtors / accounts receivable dutieso Previous working experience on Pastel Partner and or Pastel Evolution.o Preference will be given to individuals with Telecommunications work experience- Key Attributes Required:
o Excellent verbal and written communication skillso Possess planning and time management abilityo Cope under pressureo A positive attitude and strong work ethico Sound accounting knowledgeo Professionalo Adaptableo Accuracy and Attention to Detailso Ability to work independently and in a team
- Qualifications:o Matrico A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courseso Advanced Microsoft Excel skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTkzODY0ODQ1P3NvdXJjZT1ndW10cmVl&jid=1280329&xid=1193864845
10h
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1. Bank Reconciliation • Capturing/Importing bank transactions into SAGE Evolution. • Reconcile bank balance to statement via SAGE.
2. Customers (Debtors)• Allocate receipts to customer invoices/credit note as per remittance. • Investigate and resolve queries on customer accounts.• Send out weekly and monthly statements to customers. • Maintain and update customer details on SAGE. • Inform customers regarding overdue accounts. • Receive and review customer credit applications and send for credit verification checks.• Ensure customer accounts are placed on hold or taken off hold and inform relevant parties of such changes. • Send a payment clearance letter to the relevant parties when a pay in advance customer made payment and cleared on the bank with approval from management.
3. Maintain customer Age Analysis • Review and maintain the account receivable age analysis on a weekly/monthly basis and arrange a weekly meeting with management to discuss.
4. Basic General Journals • Rounding – Round cents to match invoice / payment.• Reclassifying journals – Re-allocate amounts when needed. • Rebate and discounts account for as per signed customer agreements.
5. Credit Notes and Tax invoices • Prepare credit notes as authorized, pass credits and raise tax invoices not related to inventory.
6. Customer Credit limits • Increase customer credit limits on managements’ request / approval.
7. Pay in advance customers • Send payment clearance letter to relevant parties when pay in advance customers made payment and cleared on the bank with approval from management.8. Other • Reconcile Services accounts/Loan accounts/Intercompany accounts. • Send out National/Factory expenses Sales reports. • Create/maintain staff accounts (retail stores) and send deductions to payroll.
Minimum Requirements:• Grade 12 (Matric Certificate). • Tertiary Qualification (desirable) or studying towards a Bookkeeping or Finance Degree would be advantageous. • Minimum of 1 – 3 year’s work experience in a similar role. • Accounting System experience would be advantageous.
Knowledge required:• Sage 200 Evolution. • Working knowledge of Ms Office with a thorough understanding of MS. Excel at a Basic/Intermediate Level. • Meat Matrix experience would be an advantage. • Solid understanding of basic accounting principles, fair credit practices and collection regulations.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDEwODc1NTc/c291cmNlPWd1bXRyZWU=&jid=1194954&xid=101087557
10h
1
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Introduction
A leading well-established security services company based in Centurion is looking for a experienced Labour Cost Manager to join their team. The key purpose of the role is workforce capacity management and labour cost management (specifically but not limited to overtime) which involves the dynamic and strategic management of future labour capacity requirements and costs.
Duties & Responsibilities
The role will be required to:
Interact with Operations, Sales and Human Resources departments to plan for future capacity requirements;Streamline business processes between various departments to facilitate the production of coherent management information relating to direct labour;Review and analyse direct costs, with specific focus on direct labour cost by applying analysis and critical thinking to identify cost savings opportunities;Provide cost information to assist management with the calculation of costs for tenders and quotes.
KPAs
1. Headcount management
Strategic planning of headcount requirement: interact with Operations, Sales and Human Resources departments to identify future capacity requirementsAnalysing actual headcount in relation to required headcount and deriving action plans for headcount managementSpecifically where surplus of shortages in manpower has been identified, communicate to Human Resources to enable them to start retrenchment or recruitment processes when necessary
2.Process improvement
Implementation of process improvements for leave and reserve management and disciplinary actionsInteracting with Human Resources to enable them to take the necessary action relating to leave and disciplinary actionsStreamlining of business processes between Sales Operations and Human Resources specifically relating to job grades and job titles.
3.Labour cost management
Management of overtime cost and deriving plans to minimise and limit overtime expenses to operational minimumsCalculating the optimal wage cost for the businessPerforming a monthly wage cost analysis to identify reasons for variances between optimal and actual costDistributing wage cost analysis to Operations, Sales, Finance and Human ResourcesDeriving action plans for wage cost managementCommunicating plans to various stakeholders and tracking the implementation of these plans and actionsUpdating ‘live’ wage models to always be able to compare optimal wages with budget & actualScheduling of leave for direct labour force in accordance with available leave balances
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTY0MzgzMzA5P3NvdXJjZT1ndW10cmVl&jid=1308381&xid=3164383309
10h
1
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Job Description/Duties:
Assisting the Sales Manager.Telesales to potential clients.Follow ups on exciting clients.Target driven sales.
Minimum Requirements:
Excellent Communication skills.Fully bilingual in Afrikaans and English.Need to be organized and work well with documents and processes.Experience in sales with regards to IT will be an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODA2MjA4MzcwP3NvdXJjZT1ndW10cmVl&jid=1371257&xid=3806208370
10h
1
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Relationship Manager
Introduction:
A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team.
Job purpose:
Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the United States market.
The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the delivery and use of the hearing aids.
In-the-job training will be provided with regard to hearing aids and hearing loss.
Requirements
Minimum education (essential):
Matric
Minimum applicable experience (years):
1 - 3 years
Required nature of experience:
· Customer relations
· Telephonic sales and cold calling
· Call centre
· Administration
· Working within a digital environment
Skills and Knowledge (essential):
· CRM system experience
· Telephonic sales experience and high conversion rates
· Excellent English skills with a neutral accent
Other:
· Working hours from 15:00 - 02:00
· Working shifts, four working days on, one working day off
· Monday to Friday, occasionally on Saturdays
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Client Support and Relationship Management (30%)
· Solve problems for end users to get the products working.
· Solve problems as effectively and efficiently as possible in reducing the time spent with each query.
· Manage the ticketing system.
· Escalate queries with discretion.
· Respond to queries and follow up with feedback.
· Conduct business professionally when communicating and interacting with clients to ensure client satisfaction.
· Maintain a high ‘customer effort score’ by going above and beyond for customers.
· Complete assigned CRM tasks for follow-ups and support calls to clients.
New Business Generation (40%)
· Generate and secure potential revenue by:
o Calling new prospective clients.
o Following up on calls.
o Following up on supplied leads.
· Achieve set goals and targets.
· Upsell additional products to existing clients.
Communication Management (20%)
· Keep client interaction logs up to date on Salesforce.
· Report on campaign...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTE0NzAxNjI3P3NvdXJjZT1ndW10cmVl&jid=1328268&xid=2914701627
10h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
10h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
10h
1
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Duties & Responsibilities
Aid the development and implementation of content through various media i.e. digital, web, e-mail and public relations to support marketing and communication strategiesAssist and support with content creation to promote products and business opportunity
Marketing and Communications Plans
Align and execute Marketing plans with strategy, using tools and techniques to provide a strong message resulting in increased brand awareness, sales and recruits
Project designer and/or coordinator (Product ads/slides, marketing and sales materials, incl. video)
Brief and design and/or manage design process for projects
Ad hoc design work
Develop, brief, produce, schedule and oversee filming and editing of video / visual content and information
Manage video and creative product photoshoots
Corporate ID
Ensure Corporate ID in projects, events, marketing material i.e. invitations, visual and multimedia content, video, PR
Media and PR
Build strong, long-term relationships with top publishers / media / digital influencers
Build Media relations to ensure that the company is included on magazine / online beauty brief databases
Coordinate activities with PR company
Coordinate Influencers, products, press releases and timelines within required deadlines
General
Support the marketing team with duties assigned
Collaborate with Digital Comm’s Officer and Comm’s & Project Co-ordinator in projects
Desired Experience & Qualification
A recognised, relevant tertiary qualification (Marketing)
A minimum of three year’s working experience in a Marketing role
Graphic design qualification and/or skills
Effective communication with excellent writing, visual Comm’s and presentation skills
Project management skills and the ability to drive deadlines
Team player, Creative problem solver, Goal driven, Inquiring mind, Self-starter
Ability to adapt and change and work in a stressful environment
Time management and multitasking
Advanced experience with MS Office and Google Docs
Working knowledge of CANVA, Photoshop, Lightroom, Final Cut Pro / iMovie
Copywriting
An understanding of copyright infringement and consumer privacy on digital platforms
Strong relationship skills with key media representatives
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDI5NzIwNjUyP3NvdXJjZT1ndW10cmVl&jid=1309811&xid=2029720652
10h
1
SavedSave
Job Description/Duties:• To follow up on leads and open doors for the Sales Manager to continue with the sales process. • There is no monthly target. • Looking for someone that is interested in growing into a fully-fledged sales role.
Minimum Requirements:• Communicate effectively in Afrikaans and English. • The ability to read and write. • A professional appearance and friendly and outgoing demeanor. • A concern for others and a desire to help. • Confident and Strong customer service skills. • Recommending products or services to help customers. • Answering questions and addressing concerns. • Informing customers about sales and policies. • Great at administrative duties and a strong team player. • Following up on leads and attending meetings offsite.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI1NzE3NzY5P3NvdXJjZT1ndW10cmVl&jid=1323882&xid=3625717769
11h
1
Key Accounts Representative - Rneg
If you are looking to start off with Software Sales this well known company based in Pretoria is looking for your skills. The ideal candidate will have:
Minimum Grade 12 Certificate;
Experience working in the security/risk industry min 1 year
Proven track record
Project Management or Coordination Experience
Experience working with CiiMS will be highly beneficial;
Quick learner on software applications;
Own Transport will be needed.
If you feel that you are open to a challenge send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA3MTk3MDk3P3NvdXJjZT1ndW10cmVl&jid=1468535&xid=3407197097
11h
1
SavedSave
Duties & Responsibilities
STATUTORY RETURNS
• CIPC Annual Return
• SARS Tax Returns:
o VAT-201s (Monthly, Calculation, Review, SARS Audits) – Elize does submission
o Income Tax Return – IT14 & IT14SD (Preparation & Submission)
o Provisional Tax – IRP6 Calculation & Submission
o Annual Payroll Recon – EMP501, IRP5s & Annual Financial statements reconciliation &
review
• STATS SA Return
OPERATIONAL DUTIES
• Liaise with third parties iro legal matters
• Liaise with third parties iro review/audit of financial statements
• Liaise with Insurance iro assets
• Liaise with banks (Guarantees & General operational requirements)
• Preparation & Review of asset sale/purchase agreements
• Budgets & Actuals – Annual/Monthly
• Tax Planning
• Weekly Cashflow Planning
• Weekly Local Payments Review
• Foreign Payments Processing
• Review of accounting transactions/documents processed by credit controller- Pieter van Tonder
process
• Financial statements/Management Statements preparation. Attend to any SARS audits/review.
• Monthly Reporting
• General operational reporting as required & general assistance
• Implementation & review of internal accounting controls
• Review and assist with completion of tender documentation
LOCAL COMPANIES
• Monthly Group Reporting (Loan Accounts, Assessed Losses, Group investment)
• Review all group company financials before submitted to auditor/reviewer
• Liaise with third parties iro review/audit of the group’s financial statements
• Assistance with group tax planning
• General operational reporting as required & general assistance
Desired Experience & Qualification
SAIPA registeredBCom DegreeExperience in the manufacturing industry preferredInternal financial exposure requiredExperience with an ERP system such as SAP
Package & Remuneration
R35 000 CTC Negotiable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjkwODA2MjM/c291cmNlPWd1bXRyZWU=&jid=1627079&xid=229080623
11h
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