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URGENT
We are looking for a 1x Sales Consultant that loves
to work with customers and can work with numbers.
Candidates must be located in Mamelodi and close
surroundings.
Description of Sales Consultant:
*Good oral and written communication skills
*Attention to details
*Fluent in English
*Good listening skills
*Admin oriented
*Knowledge about cash loans
*Basic knowledge about Bank Statements
*Target Driven
*Good customer services
*Punctuality
* Experience with Alps Software
Starting Training Salary will be R4,600 p/m depending on
experience.
Candidates must be located in Mamelodi
and close surroundings.
If you can relate yourself to the above requirements & description,
kindly send your CV to financials.vacancies@gmail.com
3d
Mamelodi
Results for Jobs in Pretoria / Tshwane
We are seeking a new graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. Responsibilities:Planning concepts by studying relevant information and materials.Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.Preparing finished art by operating necessary equipment and software.Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.Contributing to team efforts by accomplishing tasks as needed.Communicating with clients about layout and design.Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.Reviewing final layouts and suggesting improvements when necessary. Requirements:Bachelor’s degree in graphic design or related field.Experience as a graphic designer or in related field.Demonstrable graphic design skills with a strong portfolio.Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.A strong eye for visual composition.Effective time management skills and the ability to meet deadlines.Able to give and receive constructive criticism.Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.Experience with computer-aided design.
4h
1
Au Pair Needed in Blue Valley, Centurion area, R8000/month, Monday to Friday: 06:00 - 16:00, to look after 10yr old girl, 8yr old girl and 2yr old boy. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 38100).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africa's most popular au pair service, with over 40,000 family profiles created to date.
Salary: R8000Job Reference #: 38100Consultant Name: Michael Longano
1d
7
Am a malawian professional Gardener swimming pool cleaning panting carwash, cleaning windows for your house am hard worker Aged 29 years old.
9h
1
Au Pair Needed in Akasia, Pretoria North area, Salary Negotiable, Monday to Friday: 08:00 - 17:00, to look after 2yr old boy. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 41098).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africa's most popular au pair service, with over 40,000 family profiles created to date.
Job Reference #: 41098Consultant Name: Michael Longano
1d
1
Au Pair Needed in Monument Park, Pretoria East area, R8000/month, Monday to Friday: 07:00 - 17:00, to look after 2yr old girl and baby sister (newborn). Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 35322).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africa's most popular au pair service, with over 40,000 family profiles created to date.
Salary: R8000Job Reference #: 35322Consultant Name: Michael Longano
1d
A well-established business is seeking to appoint a Technical Business Analyst.
Minimum Education and Experience:
National Diploma
3-5 years experience as a Business Analyst
3-5 years experience in writing of BRS (Business Requirements Specifications)
3-5 years experience in writing of FS (Functional Requirements Specifications)
3-5 years experience in planning and executing UAT (User Acceptance Testing) and RT (Regression Testing)
3-5 years general awareness of technologies (ARIS, SAP, Microsoft Applications)
Critical Competencies:
Knowledge and understanding of business process and software applications fundamentals
Experience in business and data modelling
Experience in dealing with multiple process and systems methodology application
Thorough understanding of data principles and applications
Excellent communication, analytical and problem solving skills with an eye to visualize and design for the future
Experience in multiple business area and systems focus with strategic business and industry awareness limited to areas of experience
Thorough understanding of business processes and technologies impact within the organization
Ability to interact with various specialists internally or externally to drive continuous improvement and innovation
Experience in software applications (Advanced Excel; Advanced Visio; Advanced Word; Advanced PowerPoint)
Knowledge and understanding of the principles of business, the application thereof, the opportunities within business and the seizure of such opportunities
Sound knowledge of the different business systems, associated applications and the interrelationship between the business systems
Advanced report writing skills (Process reports, specifications and executive summaries)
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful. However, please keep a lookout on our website, www.sixsense.co.za for available positions which may be inline with your career aspirations.
SECTOR: Banking; Finance
Job Reference #: SSC000440/MS
1d
A large privately owned insurance group providing short -term and life insurance is looking to appoint a Sales Consultant
Required Qualifications:
Matric or equivalent qualification.
A 3-year degree/diploma in a Sales / Marketing or a relevant field of study will be a distinct advantage.
Required Experience:
You have minimum of 3 years of relevant experience in financial services/sales.
You have a thorough knowledge of the English language - being able to speak a second or third language such as Portuguese or French, is a distinct advantage.
You have a clear understanding of how the broker market operates.
Knowledge of international health insurance plans in the African market would be an advantage.
Exposure to commercial and sales dealings in African Countries over and above South Africa is an advantage
Required Knowledge and Skills:
You get motivated by working with targets.
You are developing commercial, networking, and negotiating skills as well as the ability to convince brokers, in country partners and employer groups of the quality of the proposed solutions.
You enjoy travelling into the rest of Africa.
You enjoy doing presentations.
You are a fast learner with a passion for relationship sales.
You must be self-motivated with a result driven approach and an admin related level of attention to detail.
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful. However, please keep a lookout on our website, www.sixsense.co.za for available positions which may be inline with your career aspirations.
SECTOR: Insurance; Sales
Job Reference #: SSC000441/AK
1d
Our client is a renowned and forward-thinking company specializing in the design, manufacturing, and distribution of high-quality pumps and pumping systems. With a strong commitment to excellence and a focus on innovation, they have established themselves as a trusted provider of pumping solutions across various industries. As part of their growth strategy, they are currently seeking a dynamic and experienced Senior Stock Manager to join their team.Places of work will be Montana, Rosslyn and Olifantsfontein
As the Senior Stock Manager, you will play a pivotal role in overseeing and optimizing stock management operations within our client's organization. You will be responsible for ensuring efficient warehouse operations, compliance with import/export regulations, and the integrity of stock. Your role will involve close collaboration with warehouse teams, customs authorities, suppliers, and customers to achieve operational goals and uphold best practices in stock management.Key Responsibilities:
Collaborate closely with warehouse teams to achieve operational goals and maintain efficient stock management practices.
Efficiently manage warehouse space utilization to maximize storage capacity.
Demonstrate comprehensive knowledge and application of import and export processes, ensuring strict compliance with government laws and licensing regulations.
Stay up-to-date with customs rules, regulations, and global shipping requirements.
Coordinate import and export shipment activities, including customs clearance and documentation.
Monitor and analyze import and export data to identify and address compliance issues.
Stay informed about international trade trends and developments and report findings.
Negotiate contracts with suppliers and customers.
Develop and maintain strong relationships with foreign governments, customs authorities, and relevant organizations.
Prepare and submit required reports for Executive Committee (Exco) Members.
Resolve escalated issues promptly and expedite solutions with clients, customs officials, and shippers.
Safeguard stock through sound warehouse practices and regular monitoring.
Ensure the implementation of proper security procedures and protocols.
Conduct regular cycle counts to maintain adequate stock levels.
Maintain accurate records and documentation.
Track shipments, monitor delays, and oversee internal stock movement using software such as Granite and Sage.
Investigate and resolve inconsistencies with inventory.
Engage in 3-month stock requirement forecasting and assess risks of shortages.
Provide regular stock processed data feedback to the Operations Manager on a weekly basis.
Lead annual and half-year stock takes.
Oversee stock control and liaise with warehouse, sales, and finance teams.
Measure and record data for accurate Key Performance Indicator (KPI) reporting.
Requirements:
Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
Minimum of 5 years of exp
SECTOR: Engineering and Technical; Fabrications; Logistics, Warehouse & Freight
Job Reference #: JHB000315/AH
1d
Our client is looking for a young and competent CNC Operator: Lathe machines with Fusion360 or Esprit to use computer numerically controlled (CNC) machinery safely and accurately to perform a variety of functions. The ideal candidate will be responsible and comply with all safety guidelines, possess a keen eye for detail, and have a great mechanical aptitude.
Requirements and Skills:
Autodesk Fusion 360 and/or Solid Works and/or Esprit are ESSENTIAL
Must have experience on Fanuc & Siemens Controls
High school diploma or equivalent; a certificate or diploma in engineering or a relevant discipline is a plus.
Proven experience as a CNC operator.
Skill in operating CNC machinery and tooling, as well as precision measurement tools.
Ability to read and interpret mechanical documents and drawings.
Computer-savvy with a basic understanding of computer programming and CAD/CAM.
Strong problem-solving and decision-making abilities.
Mechanical aptitude and good math skills.
A keen eye for detail and a results-driven approach.
Good communication abilities.
Responsibilities:
Prepare and operate CNC machines to perform tasks such as drilling, grinding, lathe, milling, etc.
Understand specifications of the task at hand and the desired results by reading mechanical drawings.
Translate instructions into computer commands so the machines can perform the correct function.
Prepare and load raw materials and parts onto the machines.
Prepare a test run to check if the machines produce outputs according to specifications.
Set machines to complete full cycles to fabricate a large number of parts.
Supervise the machines while they execute the tasks and make any necessary adjustments to produce a better result.
Inspect and measure finished products and compare them with requirements to determine if the process has been completed properly.
Check and maintain machinery daily to ensure functionality.
SECTOR: Engineering and Technical
Job Reference #: JHB000328/AH
1d
Mig and Tig welderWe have a position available at our small classic car restoration business.Must be proficient in both mig and tig welding.Must have exhaust building experience Must have custom sheet work fabrication experience Advantage if you have mechanical experience in classic v8sSalary negotiable based on experience and firm references Sober habits essential, must have own transportIf you feel you fit the criteria please mail us your CV to info@johnnydust.co.za
1d
1
Au Pair Needed in Silver Lakes, Pretoria East area, R12000/month, Monday to Friday: 06:30 - 18:00, to look after 4yr old girl and 2yr old boy. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 25051).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africa's most popular au pair service, with over 40,000 family profiles created to date.
Salary: R12000Job Reference #: 25051Consultant Name: Michael Longano
1d
1
Au Pair Needed in Olympus, Pretoria East area, R8500/month, Monday to Friday: 07:30 - 17:00, to look after 2yr old boy, 3yr old girl and 5yr old boy. Own Car Required to assist with family transport. (Au Pair SA Family Profile Number: 21475).
TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs.
Au Pair SA is South Africa's most popular au pair service, with over 40,000 family profiles created to date.
Salary: R8500Job Reference #: 21475Consultant Name: Michael Longano
1d
1
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years' experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
1d
1
Surgo (PTY) Ltd. has partnered with a leading property development company located in Pretoria. With approximately 50 years' experience in joint ventures with individuals, private companies and listed property funds, they specialise in sourcing property development projects which provide their investors with exciting property investment opportunities.
Their core focus is the planning and execution of convenience retail centres with a strong national tenant profile. They have successfully completed greenfield developments, as well as the acquisition and redevelopment of existing retail centres.
The client is recruiting for a qualified and experienced Utilities Manager to join our team.
Requirements:
• Grade 12
• Tertiary Qualification in related field, or similar
• A minimum of 5 years' experience in utilities management
• Proficient in EXCEL, importing and exporting of meter information
• Responsible for data capturing
• Ability to understand, analyse and interpret:
• Council charges
• Meter readings
• Electricity usage, consumption and charges
• Water usage, consumption and charges
• Backup Power usage, consumption and charges
• Gas usage, consumption and charges
• Bulk meter checks
• Ability to flag potential issues as well as table possible resolutions
• Manage the compliancy in terms of council regulations
• Clear criminal record
• Valid drivers' license and own vehicle Key Competencies and Skills:
• Ability to wok under pressure
• Meet deadlines - excellent Time Management skills
• Excellent Communication skills
• People Management skills
Salary:
• Remuneration will be negotiated based on qualifications and experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202411 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202411
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our 'people first' approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
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