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A workwear manufacturer and supplier based in Centurion is looking for an External Sales Representative to join their team.
Increasing sales by developing and maintaining relationships with customers and clients.
Sales Target: R640 000 per month.
Commission on sales after target is reached.
* Minimum 3 years’ experience in Field/ Direct Sales (Outbound)
* Minimum Bachelor’s degree in any one of the areas – Business, Marketing, Economics, or related field
* Good understanding of the Sales process and dynamics
* A commitment to excellent customer service
* Excellent written and verbal communication skills
* Experience using computers for a variety of tasks
* Competency in Microsoft applications including Word, Excel, Access and Outlook
* Able to work comfortably in a fast paced environment
* Must have their own car
R10,000 – R15,000 based on the experience + commission on sales above monthly Sales Target
* Petrol Allowance will be provided
* Cell Phone allowance will be provided
* Minimum 3 years’ experience in Field/ Direct Sales (Outbound)
* Minimum Bachelor’s degree in any one of the areas – Business, Marketing, Economics, or related field
* Good understanding of the Sales process and dynamics
* A commitment to excellent customer service
* Excellent written and verbal communication skills
* Experience using computers for a variety of tasks
* Competency in Microsoft applications including Word, Excel, Access and Outlook
* Able to work comfortably in a fast paced environment
* Must have their own car
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243563&xid=1555_55862
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WAREHOUSE CO-ORDINATOR / SUPERVISOR (Automotive Industry)Our well-established client in the Automotive sector is looking for an experienced WAREHOUSE CO-ORDINATOR / SUPERVISOR to join their team . You will be responsible for managing shift staff and client requirements to ensure the effective and efficient supervision of the warehouse based in Port Elizabeth.ResponsibilitiesHR Management: Managing 30 people (including three team leaders) over three shift system (10 people per shift) 24 hour operation, Monday to FridayProficient in time and capacity studiesExperience in Warehouse layoutsWorks hand in hand with production and movement of parts between areasManaging the inspection of parts received from productionLiaise with outbound logistics supervisor on stock readiness for customersIR/Health & Safety/HousekeepingReporting scrap reports/hourly sheets etc, proficient in Word/Excel/OutlookControl of customer specific packagingWilling to work shifts from time to timeEducation and/or Experience High School diploma Relevant Warehouse or Logistics Certificate with 2-3 years warehousing experienceForklift Certification requiredExperience in manufacturing industryExperience in warehouse operations and process improvementExperience in purchasing, distribution and logisticsProven track record of managing shift staffComputer Literacy: Intermediate MS office and SAP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTgyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214594&xid=1109_84182
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Conversion Agent (JB1764) Bryanston, JohannesburgR10 000 basic p/m + comm Working Hours Night Shift 7pm 4amDuration: PermanentCompany Overview Our client is a Forex brokerage with a global footprint who requires the expertise of a Conversions Agent to join their team. Our client offers training, support, career growth and a very lucrative comm. Minimum Requirements Grade 12Outbound and Inbound experienceManage leads receivedBe the first point of contact with potential clientsConvert leads into activationsEnsure flow of new business to the retention agentsWell spokenWell presented Personal Attributes Highly target drivenEagerness and a hunger to learnSelf-management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214596&xid=1109_84184
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Kindly note this is a work from home bases / remote work, for *Experienced Outbound Call Centre Sales Agents* anywhere in South Africa that have their OWN equipment. (Please see requirements below) We are seeking experienced outbound call centre sales agents to join our team. At Amazing Vouchers, we do not hard sell, but present, promote and sell a lifestyle product to new clients (cold leads) using conversation with the customers. The successful candidates will receive full product training, monthly basic, uncapped commission, and weekly incentives.Remuneration: R5000 per month + uncapped commission + weekly incentive paymentsRequirements and skills:Minimum 6 months outbound call centre sales experienceOwn reliable laptop/desktop Own headsets Own smartphone (for WhatsApp communication)Stable internet connection no less than 10mbs upload and download speed. Preferable: FIBRE / FIXED LTE ROUTER / RAIN 5G. (Pocket routers, MiFi routers, hotspots, and Rain 4G is not stable enough to use with our programs. We can therefore not consider anyone with these connections)Dedicated workspace for yourself (comfortable chair and table)Self-motivated, enthusiastic and go-getter attitudeExcellent English spoken communication skillsAble to work independently and self-manageGoal and target driven person
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNDkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178601&xid=1109_70490
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A well-established business based in Centurion is looking to employ a Call Center Agent that will be the liaison between their company and its current and potential customers. Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements and skills: Previous experience in a Call Centre Agent role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Apply now! (Please note that only candidates with the abovementioned requirements would be considered and contacted)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MjU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189306&xid=1109_74255
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We are looking for a Call Centre Representatives to handle calls from customers and provide support to them in any way possible, You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. Responsibilities. Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues and provide solutions. Maintain good customer relations Meet personal targets and work towards meeting team targets. Requirements / Qualification Grade 11 &12 NO EXPERIENCE WILL BE NEEDED AS WE PROVIDE TRAINING
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189241&xid=1109_74154
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I am seeking an Internal Sales & Support Administrator who is fluent in Afrikaans and English for a national multi-sensory branding company.The job description will include, but not limited to:- Generate leads by prospecting new business - Book sales appointments for Sales Reps to go in and sell the product - Meet call, appointment, and sales target set - Assist external team with closing of sales (following up on Opportunities and Chasing approvals) - Carry out accurate and efficient sales related administration Requirements: Sales experience is a MUST! Dynamic and out the box thinking Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Tenacity to handle rejection and continue with a positive attitude when reaching next potential client Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanour Eager to expand company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Knowledge of sales process from initiation to close Ability to work independently or as an active member of a team Previous experience in outbound call centre, inside sales experience, or related sales experience preferred The ideal candidate for this position is results driven, persistent, excellent time management, excellent telephone sales, customer service, selling to customer needs, prospecting skills, motivation for sales, handled rejection, professional!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189236&xid=1109_74147
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* Food Retail Dispatch Manager at Abattior* Grade 12* MINIMUM 3-5 Years experience in Fresh and Cold Meats Industry* Tertiary Qualification in Transport Management* Responsible for the Day to Day Management of the Distribution centre outbound function* Must have experience in Fresh Meats* Ensure the processes and procedures are followed whilst ensuring KPIs are successfully achieved* Must ensure execution of daily deliveries to Clients and the various Branches* Will Manage and lan Routes and Load scheduling, monitor and reduce Transport costs* Ensure compliance with all Safety Standards and ensure a Safe working environment is maintained etc.* Will be responsible for Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189227&xid=1109_74130
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Call Centre Agent Salary: Up to R8 000 per monthOur client in the financial services industry is seeking a Call Centre Agent for their offices in Silverlakes who has experience within the loans or debt collections industry.Minimum requirements:MatricReliable own transportationPrevious Debt Collection or loans industry experience within a call center environmentComputer literate (MS Office and Excel)Strong customer service backgroundAbility to multi-taskStrong interpersonal skillsExcellent communications skillsFully Bilingual in Afrikaans and English (third language will be beneficial)Working Hours: Monday – Friday 8am – 4pmDuties will include but is not limited to:Telephonic debt collection of outstanding accounts for company providing negotiation to with clients on accounts in arrearsEffective communication and negotiation to ensure successful commitments to payFollow- up daily on progress of the PTP’sUpdating and status management of all clients’ accounts on system softwareTaking inbound callsMaking outbound callsGranting loans through the call centerScreening customers for loan approvals#CallCentreAgent #DebtCollections #FinancialServices #jobsearch #jobopportunity #hiring #lookingforstaff #communicationskill #careeropportuntiy #silverlakesjob #recruitment #recruiting #recruitmentagency #handpickedrecruitmentsa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNjMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178666&xid=1109_70632
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The Role: Contact center Sales Agent 3 month contract Position Hours 8:00 - 18:00 Mondays to Saturdays Main Purpose of Position: The successful applicant will be responsible for meeting and exceeding monthly sales targets through outbound telephonic selling and will be required to actively sell products within a pressurized environment.Main Responsibilities (including but not limited to): Conduct outbound calls and selling productsWill have to be proven closers with ability to convince clientâ??s to accept productAbility to accurately assess customer needs and potential, identify and deal with objections that may ariseBe comfortable with the sales process and show the ability to meet targetsAbility to sell high volumes of policies whilst insuring call of high qualityAbility to handle complaints as well as conflict telephonicallyAttention to detailSkills and Experience: Minimum Requirements: MS Office literateExcellent communication both verbal and writtenComputer literacy in both MS Word Excel Cooperative and empathetic to colleagues and customersRequired Knowledge and Experience: Grade 12 /MatricCredit Criminal Clear2-3 years outbound sales experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxNTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189053&xid=1108_51509
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Our client is recruiting for Greek speaking individuals in South Africa - work from the comfort of your own home. Apply now!
Join the leading BPO team as a Greek speaking Customer Sales and Service Representative in South Africa! Do you have the charisma and charm to provide the Greek speakers with the best customer service? Apply today and become a specialist in travel!
Job Purpose:
Work for a prestigious airline brand on various work streams Assistance to passengers with pre and post flight departure travel-related queries in customer relations department in Greek and English languages Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels Demanding and time-sensitive call centre environment Work on airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily Fully paid product and systems training provided Requirements:
• Native level fluency in Greek language: Verbal and Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred
• VISA candidates will be considered for foreigners residing in South Africa
• Excellent Computer literacy technical skills
• No criminal record
• Must have fibre / stable ADSL internet connectivity and cover internet costs
• Work from Home (we will provide the laptop) Salary:
• Salary: R240 000 CTC per annum / R20 000 CTC per month Working Hours:
• Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be considered - minimum of 20 hours per week)
• Working hours: Mon-Fri 08h00 19h00 including weekends (09h00-17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements
• Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom
• Probation period: 4 months
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202497 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, pl...Job Reference #: 202497
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THETHA CONNECT has an opportunity for the position of a Receptionist Agent. This position is situated in the Thetha Connect office, Hermanus, Cape Town. We are a fast paced and established business, seeking a motivated contact center Receptionist a Great team player with an Interactive personality.Our Company is growing and we are looking for more staff, do you qualify?MAIN PURPOSE:The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.KEY RESPONSIBILITIES:Handle high pressure inbound and outbound calls professionally and effectively. Provide exceptional Customer service and support.Maintain accurate records of Customer interactions.Be quick when capturing information on our Database.Operate Customer related information systems to the required standard plus maintaining accurate and secure records.Follow clear instructions and guidelines informing and processing the requirements of callers and Client instructions, whilst correctly directing enquiries and calls.Provide accurate information on a Database as well as to the client.Provide accurate information to ensure consistency across the organization and provide a reliable and trustworthy Customer service.REQUIREMENTS:Excellent verbal communication in English 2nd language an advantageTyping essentialStrong interpersonal and problem solving skillsAbility to multitask and work in a fast-paced environmentComputer knowledge and familiarity with CRM systemsMust have reliable transport to and from workSolid experience as a Customer service advisor*Medical knowledge an advantage but not essential*Previous experience in Call Centre will be an advantageHigh stress tolerance Adapt to change quickly, in a fast-paced environmentJOB TYPE:Full TimeWe would like to meet you. We offer all on-board training.Please send your application to hire2024@thethaconnect.co.za and management@thethaconnect.co.za.This advert will be valid until Friday 26 April 17h00.
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WAREHOUSE ASSISTANT MANAGER / PORT ELIZABETH – Our client is looking to employ a manager with the ability to manage 15 staff members that include drivers, pickers, supervisors and general assistants. Must have a valid drivers and own transport as will be a key holder, preferably residing within 20km radius of Deal Party.
Minimum Requirements;
Minimum of 5 years Supervisory/Management experience in the Distribution/Logistics industry
FMCG/Wholesale/Retail/Food Distribution experience with up to 1600 different food & grocery items
High level of trust, integrity, honesty, reliability and work ethic
As a final check on all products coming in and loaded out must be able to read, interpret unit of measures and quantities as per selling unit and count accurately
Ability to manage staff, control staff breaks and productivity in the execution of all tasks
Ability to multi-task, think on your feet, co-ordinate multiple tasks at the same time
Geographical knowledge of P.E., Surrounds, Karoo and Coastal town for routing purposes
Customer centric/focussed approach in the execution of all duties related to inbound and outbound
Good Computer Skills (Excel, Email)
Fluent in English – Read, Speak and Write
Basic HR knowledge
Must be good with numbers
Must be an Active and hands-on individual
The suitable Candidate will;
Be responsible for all Supplier delivery/receiving; All customer deliveries picking, loading out
All inter branch receiving and picking, loading out; All returns from customer/suppliers and inter branch goods
Investigations on stock movements, accuracy
Control product movement to correct locations within the facility to maintain product integrity
Housekeeping/Sanitation;
Health & Safety; Food Safety;
Timekeeping;
Control;
Accident/Incident investigations
Stock security
Inventory/stock controls/Cycle counts/Investigations/stock movements
Salary: Market related + monthly performance-based bonus
Hours of work: Monday to Friday 07:00 to 17:00/Sat 08:00 to 11:00 and Public Holiday as and when required/open
Application Process: Online applications will receive preference, https://www.dittojobs.com/jobs/view/415484296 ensure to upload a head and shoulder photo, alternatively you can e-mail solutions@workafrica.co.za, using Warehouse Assistant Manager PE as a reference. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessfulJob Reference #: WAMPEConsultant Name: Claire OReilly
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To perform to the best of your abilities all duties and responsibilities reasonably assigned to you. You will do your best to protect and promote the business and interest of the company and to always preserve its reputation and goodwill.
Manage outbound calls, mails, and cases within the Service Level Agreement (SLA).
Accepting ownership for effectively solving customer issues, complaints, and enquiries; keeping customers updated on the progress of the cases where applicable.
Performing First Line Troubleshooting (FLT) according to documented processes and procedures and ensuring First Call Resolution (FCR).
Escalating cases to other departments if FCR cannot be done during FLT.
Working closely with third party vendors – logging cases, ensuring timely feedback, and escalating outstanding cases to vendor / internal teams.
Action instructions on the vendor teams groups within SLA.
Data analyses – Bag orders, monthly reports and driving software and product improvements to reduce reoccurring calls in the Contact Centre.
Adhering to processes and procedures pertaining to your role and daily functions.
Attending to BDA exceptions and Comms reports daily
Working hours are Monday to Friday from 08:00 to 17:00 with the possibility to work overtime as and when required including some weekends and public holidays.
Matric essential
12 months Contact Centre and Client Services experience.
Previous vendor management experience – advantageous
R10K to R12K
Matric essential
12 months Contact Centre and Client Services experience.
Previous vendor management experience – advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0NzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242774&xid=1555_54718
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Sales Consultants Urgently NeededOpinex Contact Centre is a growing company based inChatsworth, Durban. We are offering vibrant and goal driven individuals theopportunity to master their sales skills and further their professionaldevelopment.Your role will entail coldcalling prospective clients to sell our products and generate leads to grow thebusiness.We offer a salary package ofR4000 with an UNCAPPED COMMISSION structure + Generous Weekly Incentives.Requirements:· A minimum of 3-6 months Call Centre sales experience with outbound cold calling (Preferred)· Vehicle Tracker sales experience (Advantageous)· Motivated, enthusiastic and financial driven· Excellent communication skills· Computer literate ( Advantageous)Responsibilities:Ensure a high quality, effective and professional experience is provided to every customerMaintain high ethical standards in all daily activitiesUnderstand all products and services available to the customerUnderstand and know how to work with a variety of customer demographics and profilesFoster open communication through active listeningSpeak clearly, concisely, and effectivelyRespect other employeesWe Offer:· Training· Generous weekly incentives· Uncapped commission structure· Permanent contract based on performance· Diverse and accommodating environment full of driven individualsApplication InstructionsEmail your CV to recruitment@opinex.co.zaCOVID-19 protocols includemandatory mask usage, the provision of sanitizing stations throughout thecompany, as well as regular work space disinfection throughout the day.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NzM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188452&xid=1266_49734
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Sales – Marketer
Mon – Fri from 08h00am till 16h00
Salary R9400 + commission
Location: Northern Suburbs
Duties:
Outbound calls communicating with Investors and Donors (companies and individuals) and make salesCreating Brand Awareness to stimulate donors and salesLead Generation
Requirements:
Matric (NQF4)Diplomas/Certificates/Degrees advantageoussales experience min 2 yearsGood Competency with Office, Internet and Mailing SystemsWell spoken, have good command of EnglishAfrikaans would be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDg0ODI2NDg4P3NvdXJjZT1ndW10cmVl&jid=377079&xid=2084826488
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Urgently looking for GAP Cover (Medical AID) Sales Consultant.Who are we? Financial Service Industry that is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. This role is within the financial planning business, which comprises a large force of both tied and independent intermediaries as we as the staff who support them. We are dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients through intermediaries and directly. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer lifes financial questions. Ultimately, we grow and protect wealth.
What will you do?
Perform outbound dialing on specified campaigns as contractedHandle online applications received via the websiteContact interested clients and present the product to the clientAchieve contracted performance targetsSubmit applications for fulfillmentMaximize business opportunitiesQuality delivery /Recorded customer informationEnsuring ongoing business relationships with clients
What will make you successful in this role?
Qualification & experience
Grade 12 qualification2 years inbound/outbound experience in a call centre environment1 year medical aid gap cover experience preferableClear criminal and credit record
Knowledge and skills
Good understanding of Financial Services Industry related legislation and regulationFluent in both English and AfrikaansCommitment to the FAIS Act and meeting Fit & Proper qualification requirementsWillingness to work overtime
Personal qualities
Selling skillsComputer literacyCommunication skillsPlanning and organisingBuilding and maintaining relationshipsTreating Customers FairlyInitiativeContinuous learningTenacityDecision makingProblem solving
Core Competencies
Cultivates innovation - Contributing independently Customer focus - Contributing independentlyDrives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently
Build a successful career with us Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great thi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzY0NjI2MjQ3P3NvdXJjZT1ndW10cmVl&jid=1246663&xid=2364626247
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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference
Requirements and skills
Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687
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Language: German
Candidates spec: South African Citizens / Permanent Resident holders only. Applicant MUST have excellent German written skills.
Contract Type: Permanent
Effective Start Date: 01 December 2021
Training Duration: 4 weeks
Training Type: Remotely / Virtually
Position Type: Home – based
Additional Requirements: All Applicants are required to have a stable Internet Connection preferably Fibre Connections. Successful applicants are liable for the own internet cost.
Shifts: Mondays – Sundays (06h00 – 22h00) with rotational weekend work
Your Role as CSSR
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languagesWork on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environmentExperience our multi-cultural work environment with colleagues from all over the world
Requirements:
Native level fluency in German language: Verbal & Written skills essential (Advanced/Fluency level)Permanent residence permit or South African ID holders onlyFlexibility to work shifts. Weekends may apply.Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred.Excellent Computer literacy & technical skillsKnowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial.Own transportNo criminal record. Will be required to complete biometrics at Mindpearl offices
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQwNTk4MTM/c291cmNlPWd1bXRyZWU=&jid=374691&xid=534059813
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Our client, an online wholesale and distributing company based in Marlboro, Sandton, is looking for a young and energetic Logistics and Warehouse Controller to join their team and they grow their Logistic Department.
JOB FUNCTIONS / DUTIES
You will be in charge of all outbound distribution, managing the fleet and planning of routesManage the two courier companies that they use on a daily basis, ensuring all orders are despatched and successfully delivered to the intended customerCollate all proof of deliveries on a daily basis from the company’s own fleet drivers and the courier companies that deliver for them – handing over to the Finance DepartmentLogistics planning of containers departing from China to the port in Durban, South Africa, monitoring their ETA’s, thereafter planning the delivery of the goods from the port in Durban to their warehouse in conjunction with the freight forwardersArranging of imports when required via air freight, dealing with Customs Clearance, etc. Thereafter arranging delivery from the airport to the company’s WarehouseArranging delivering with local suppliers
Experience & Education
12 – 24 Months experience in logistics, dealing with various means of transport / couriersGrade 12 CertificateAny Logistics and/or Chain Supply Diplomas will be advantageous
Skills Required
Strong personality – assertive with respect (also gaining the respect of the Warehouse team and drivers)Able to direct drivers with route planning (they often don’t want to use the routes allocated, so you need to build a relationship where they will respect your instructions)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTk1OTU4OTgyP3NvdXJjZT1ndW10cmVl&jid=1122194&xid=3195958982
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