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My client who is a leading Wealth Manager is seeking a Paraplanner to join their team in Cape Town. Responsibilities:Recording of client meeting minutes and deliverablesPreparation of financial plans and needs analysis according to internal processesCommunicate with relevant product providers to request required informationComplete client onboarding form and the FICA verification processUploading and submission of documents on internal platformManage and execute on various client projects and to ensure clients are updated on events and transactionsDrafting and sending correspondence to clients and external providersEnsuring that client files and transactions are fully compliantResolving adhoc client queriesClient Centric orientationUploading and submission of documents on internal platform Requirements:Minimum 3-5 years Para-Planner experience or exposure to Record of Advice, Financial Needs Analysis and industry complianceFinancial Services product knowledgeMinimum 5 years of experience in Elite software would be to your advantageMatric Regulatory Exam 5Wealth Management, or equivalent qualification / degree, short courses or diplomas (minimum 120 credits)NQF5/6) Certified Financial PlannerUnderstanding of the financial planning processHigh level of financial industry technical knowledgeFully computer literateExcellent communication skills (verbal and written)Ability to manage own time and workload effectively Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role. Please do though continue to follow us online and apply for suitable opportunities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4OTI2MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1796534&xid=1109_189261
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Job SummaryDetailed Job DescriptionJob title: Tertiary Education ConsultantsReporting to: Campus Business Development Manager, National Direct Sales Manager & National Business Development Manager.Salary: Basic salary, Petrol card for business related travel, Cell phone, Laptop, Commission & IncentivesHours: 45 hours, Full Time, Normal Hours 08:00am to 16:30pm, Min two Saturdays per month 09:00am to 13:00pm or as required for school events/ campus eventsLocation: At the allocated CTU CampusPurpose of the positionTertiary Education Consultants promote the CTU Brand; build relationships with TOP FEEDER schools as specified and confirmed by Head Office. Tertiary Education Consultants generate a marketing database by presenting to Grade 8 to 12 learners at various schools and events allocated to their region. Tertiary Education Consultants create promotional events and functions on campus to generate sales. Tertiary Education Consultants are required to create a strong presence at the various schools and the surrounding campus region. Tertiary Education Consultants will market various school solutions in order to build strong relations with schools.Duties & ResponsibilitiesResponsibilities & Dutiesa) School & Client Relations/ Business development • Required to build relationships with key people at schools / teachers/ principles/ parents/ prospective students • Schedule and complete presentations to grade 12 & 11 learners. • Create opportunity for first contact with learners from Grade 8 to 10. • Build relationships with funding and student loan organizations • Address customer concerns and issues in a professional and timely manner.b) Database/lead generation • Responsible for booking school appointments with TOP FEEDER schools, present to Grade 11 and 12 learners. These bookings might be extended to earlier grades where and if required. • Generate and manage the data collection against a given target • Generate no less than 60 - 80% of school learners in the allocated region • Ensure quick delivery of information cards to the campus after a presentation to ensure quick feedback to leads with all CTU information • Create events and opportunities that will ensure high lead conversion • Create a customer service/customer experience programme on campus that will ensure customer retention and minimize cancellation • Work closely with the campus team, student advisors, facilitators to ensure maximum attendance at events that will secure enrolmentsc) Overall marketing & generate enrolments • Drive brand loyalty. • Execute marketing plans. • Book appointments with schools | teachers | prospects and their parents • Liaise with the student advisors as required for consultations & events • Involved in the recruitment of the students for the next year intake • Mining and contacting of the career database • Scheduling appointments/consultations according to the school/campus targets set • Contact with the database as required for events • Work against strict a
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Our client based in Cape Town is seeking to employ a Banqueting Coordinator.Our client in the Hotel and Spa industry is an award winning 5-star hotel in Cape Town, South Africa. Dramatically located above the Atlantic Ocean.JOB PURPOSE:To support the food and beverage team by managing and coordinating the outlet reservations and affiliated administrative tasks.EMPLOYEE VALUE PROPOSITION:This is a specialist position that offers routine and predictability with opportunities to apply your technical skills on a daily basis as part of a highly effective team; whilst operating within clearly defined standards and expectations; where your specialist banqueting coordination expertise can be recognised.ORGANISATIONAL POSITIONING:Department: RevenueReporting to: Groups and Events ManagerMINIMUM EXPERIENCE AND QUALIFICATION REQUIRED:Grade 122 years food and beverage experience event coordination experience in a high end environmentComputer literate with working knowledge of Microsoft Office Outlook, Opera, Micros, Word and ExcelHighly presentableExcellent command of the English language with solid verbal and written communication skillsAble to work flexible hours including weekends and public holidaysADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED:Hospitality DiplomaRestaurant hosting or floor management experienceKEY PERFORMANCE OBJECTIVES:Actively living our company mission and values and striving to deliver on our promise of “No Request too Large; No Detail too Small” at all timesEnsuring that you are familiar with, and adhere to, the Hotel’s code of conduct as set out in the Employee handbookCreatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connectionsWorking together with your manager and team to be as effective and productive as possible by accepting constructive feedback and embracing all training and development opportunities made available to youBeing aware of the emergency evacuation, security and fire procedures of the Hotel and to be constantly vigilant of the health, safety and security aspects; and reporting any risks to the Health and Safety Chairperson and/or Security ManagerTo actively seize opportunities to minimise our carbon footprint by reducing wastage as much as possible without compromising on guest service standardsTo be happy in your work environment, to make constructive observations to improve working conditions and maintain a culture of teamwork and guest orientated serviceTo manage the conference, events and private bookings in accordance with the procedures laid down by the Food and Beverage Manager by: Ensuring harmonious relationships exist with other departments and suppliers by maintaining clear and prompt communication between all parties; and ensuring that all correspondence with clients reflects the professionalism of the company standard and enhances the relationships with key suppliersCoordinating and handling private
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assists in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention a...Job Reference #: 202626
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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Our client is an established venture capital investment manager that accelerates the international expansion of African innovation-driven businesses by leveraging Knowledge, Networks and Funding. Based in Observatory, Cape Town, they are recruiting for a Compliance and Office Manager/Support to join their team soonest.
Job Purpose:
The successful candidate would take charge of the implementation of compliance processes (across our funds) and keep these maintained and updated as required by the various reporting bodies. This person would take pride and pleasure in compliance and risk management in a financial services industry, but would like more variety in their job and would enjoy also managing the small office for 8-10 employees and provide support to the CFO and Inhouse Legal Counsel on ad hoc tasks. The role will include occasional event organising and management, as well as a small amount of executive PA work that would include travel arrangements and diary management. Minimum Requirements
• Grade 12 - National Senior Certificate
• Compliance related Tertiary Qualification, or similar
• 1 - 3 years proven working experience in compliance and risk environment
• Valid Drivers License and own vehicle
• Valid SA ID
• Clear criminal record Technical Competencies
• Microsoft Excel, PowerPoint, Outlook, Word, Google Drive, Google Sheets, Gmail, Cloud, Slack and Excel Personal Competencies:
• Customer centric
• Professional
• Strong administrative skills
• Presentable
• Strong organisational skills
• Innovative
• Punctual
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• High performance culture and ethic
• Strong problem solving skills
• Flexible, self-motivated and proactive
• Trustworthy with high standards of personal integrity Performance Areas Tasks/Functions:
• Need to be technologically literate
• Proficient with numbers
• Be a peoples person and able to engage with people professionally
• Be able to read legal documents in English and understand license requirements
• Be able to prepare paperwork for the book keepers
• Be able to submit applications for license / emigration / company formations
• Be able to submit compliance reports to the FSB - basic insurance compliance work
• Knowledge of opening bank accounts in foreign jurisdictions
• Knowledge of the implementation of KYC / AML procedures
• Read requirements for applications such as for the starting of companies / business licenses for different jurisdictions
• Need to understand the difference between cryptos, futures, securities and derivative
• Submit payroll figures to accountants / book keepers
• Submit bank statements to accountants / book keepers
• Gather information for taxes from the banks and call estate agents if a property needs to be valued
• Organise flights, appointments and visas
• Update web content Working Hours
• Mondays to Fridays, 08:00 to 17h00
• Hybrid Salary
• Market ...Job Reference #: 202409
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Location: SUSHI BOX NEWLANDS, UITSIG AND DE WATERKANTCompany: Sushi Box Pty LtdJob type : Full timeSalary : TBCWorking Hours : 10 hoursAbout Us: We are a dynamic and thriving restaurant committed to delivering exceptional dining experiences to our valued customers. With a focus on quality, innovation, and customer satisfaction, we take pride in offering an exciting and rewarding environment for culinary professionals to excel.Duties and Responsibilities:Prepare Sushi box sushi dishes with precision and attention to detail.Ensure all dishes meet our high-quality standards.Maintain excellence in cooked rice quality.Follow daily prep guidelines set by Senior Chef/Manager.Adhere strictly to food safety and sanitation protocols.Operate and maintain kitchen equipment effectively.Communicate clearly and professionally in the kitchen.Maintain personal hygiene and safety standards.Complete prep & production tasks promptly.Monitor food expiry dates and storage conditions.Collaborate with senior chef for event preparation.Provide feedback to improve kitchen operations.Keep kitchen areas clean and organized.Display a positive and friendly demeanor.Work collaboratively as part of a team.Focus on customer satisfaction and food excellence.Ensure accurate portioning and recipe adherence.Thrive in a fast-paced kitchen environment.Maintain a neat appearance in uniform.Requirements:Ability to stand or walk for extended periods.Genuine passion for sushi and culinary arts.Strong organizational abilities.Capacity to work independently when needed.Willingness to communicate openly and honestly.Dedication to prioritizing customer needs.Commitment to personal hygiene standards.How to Apply:Complete the following Competency testhttps://docs.google.com/forms/d/e/1FAIpQLSe59fRt2LMN1QuM8Q8D0u_-QODLlPlv2ZsGD4yf3k2CQWpnkg/viewform?usp=sf_linkPlease submit your cv to lusandasiyoko81@gmail.comIf you're enthusiastic about sushi and possess these skills, we want to hear from you! Please submit your application to join our team as a Sushi Chef.
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VACANCY: HOUSE MANAGERWe are seeking a diligent and responsible Stay-In House Manager to oversee the smooth operation and maintenance of a private household in Bishopscourt, Cape Town. The House Manager will manage and supervise household staff to maintain the property, and ensure the highest standards of service for the homeowners. The ideal candidate will have a strong work ethic, excellent organizational and leadership skills, and the ability to manage multiple tasks and responsibilities.Qualifications:• Grade 12.• Minimum 5 years’ experience in a similar role, preferably in a private household environment.• Bilingual in the English and Afrikaans Language (German an advantage, but not essential).• Strong administrative skills.• Computer literate (MS Office). • Excellent organizational and time management skills, with the ability to prioritize tasks effectively.• Strong communication and interpersonal abilities, with a friendly and approachable demeanour.• Proficiency in managing staff in terms of household management tasks, cleaning, cooking, and basic maintenance.• Discretion and respect for privacy, with the ability to handle confidential information with tact and professionalism.• Flexibility to work occasional evenings and weekends as needed.• Valid driver's license and own reliable vehicle.Responsibilities:• Manage and supervise household staff, including housekeepers, cooks, and gardeners.• Create schedules and assign tasks to household staff.• Ensure the household runs smoothly by managing inventory, overseeing maintenance and repairs, and maintaining household systems such as HVAC (Heating, Ventilation, and Air Conditioning) and security systems.• Compile and maintain budgets for household expenses.• Coordinate household events and oversee homeowner / guest accommodations and hospitality.• Oversee household vendors and contractors to ensure the quality of work and adherence to budgets.• Maintain confidentiality and discretion when handling sensitive household matters.• Provide a high level of service to the homeowners and ensure their needs and preferences are met.• HR management in terms of household staff: wages and salaries, training and developing of staff, job descriptions, etcetera.Benefits:• Competitive salary commensurate with experience.• Accommodation (live-in) and basic meals provided.• Opportunity to work in a prestigious and supportive environment with a dynamic team.Starting date: Immediately or soonestApplication Process:Interested candidates are encouraged to submit their application via email to herman@jhg.co.za on or before 17 May 2024. Please attach the following in your application:• Detailed Resume with Cover Letter;• Current Profile Picture;• Copy of Driver's License;• Salary Expectation;• Notice Period.Should you not receive feedback from us by 24 May 2024 please consider your application as unsuccessful.
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Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Company business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for company are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Norwegian is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly Norweigian is highly regarded, is a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as first-hand experience booking flights, hotels and have confident to make other travel reservations3+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreException...
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JOB BRIEF
We are looking for a Talent Acquisition Lead to design and implement recruiting strategies for our SA operations.
Roles and Responsibilities include:
Building talent pipelinesLeading all sourcing strategiesManaging external partnerships with colleges, job boards, agencies and HR software vendors
RESPONSIBILITIES
Build talent pipelines for current and future job openingsLead all sourcing strategiesManage external partnerships with colleges, job boards, agencies etc.Implement online and offline employer branding activitiesPrepare and review annual recruitment budgetOversee all stages of candidate experience (including application, interviews and communication)Forecast hiring needs based on business growth plansManage, train and evaluate team of recruitersParticipate in and host recruitment events to drive awareness of our companyDevelop a network of potential future hires (e.g. past applicants and referred candidates)Measure key recruitment metrics, like source of hire and time-to-hire, quality of hire etc.
SKILLS REQUIRED
Proven work experience as a Talent Acquisition Lead or similar roleDemonstrable experience managing full cycle recruiting and employer branding initiativesSolid understanding of sourcing techniques and tools (e.g. social networks, industry sources etc)Hands-on experience with Applicant Tracking Systems (ATSs) and HR databasesGood team-management abilitiesExcellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
This is an office-based role.
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We are looking for an excellent WFM Manager to join the team!
Basic Functions
Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc.Runs short term forecast and re-forecast/adjust future volume projections as needed to ensure optimum staffing at all timesCreates, maintains and updates the Capacity plan and ensures that staffing requirements, seat requirements and logistics are being delivered while balancing cost and performanceGenerates/reviews schedules accordingly to meet the business requirements enabling superior customer serviceProvides leadership and supervision to a highly engaged and self-sufficient team of WFMs, ensuring that all SLAs are met across accountsDrives high client satisfaction by managing service levels situations and providing staffing, scheduling and Real-Time Adherence solutionsProtects the organization’s assets thru upholding the principles of the Quality Information Security Management SystemServes as the main point of contact for all WFM concerns
Essential Functions
Reviews and amends the long term and short term forecasts, schedules, and reports while ensuring accuracy and timelines of deliveryEnsures workforce management process and procedures are in place and followedConducts performance appraisals of direct reports periodicallyMonitors daily, weekly, monthly and the annual center performance and alerts management of any discrepancies or issues around itMonitors daily performance of forecasts and schedules against actual metrics within the center and applies changes to future plansPlans, directs, supervises, and evaluates forecasting and scheduling workflow.Assists in the implementation of a Workforce Management System within the organization to enable effective management of shifts and work patternsPerforms routine audits of call center reports to ensure accuracy and integrity is maintainedEnsures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functionsAble to analyze call center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocationProactively collaborates with other departments to identify opportunities for improvement and provides input on performanceEnsures regular coaching, feedback and recognition is being done with the direct reports
Requirements
Candidate must possess at least a Bachelor’s/College Degree4 years minimum experience in Workforce ManagementExcellent skills in forecasting, scheduling and real-time time management a must...
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In-Contract Trainer
Position: Full-time, Office-based
Location: Bellville, Cape Town
Please send your latest CV to Michelle - kindo.m@abcworldwide.com.
COMPANY PROFILE
Our client is a leading independent provider of IT infrastructure services, with about 18 000 employees worldwide. They work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and managing our customers’ infrastructures.
About the role
Our client is looking for a Training Specialist to enhance the competencies of individual employees by designing and conducting training programmes that will boost employee’s workplace performance in alliance with our company’s core values and customer’s requirements.
Tasks and Responsibilities
Deliver In-Contract training
Identify training needs by evaluating strengths and weaknesses.Translate requirements into trainings that will groom employees for the next step of their career path.Build training programs and prepare teaching plans specific to the Customers and our client’s requirements.Develop handouts, instructional materials, aids, and manuals.Acclimate new starters to the designated Service DeskDeliver training coursesAssess training effectiveness to ensure that the taught skills and techniques are embedded into employees work behaviorPeriodically evaluate ongoing programs to ensure that they reflect any changesStay abreast of any new trends specific to the Customers estate as well as learning techniques and technologiesProvide input into the larger Service Desk on-boarding programme - identify areas of improvement, etc.
Manage Relationships
Collaborate with Team Members, Customers and Service Management teamsLiaises with Service Desk Team Leaders to ensure alignment to the Customer and ContractIdentify trends and drive areas for improvement
Lead
Take accountabilityProvide mentoring, advice, and guidance to peersLead by example – Punctual, role model etcStrong sense of maturity towards work and colleaguesSupportive and Customer CentricTrustworthy, Enthusiastic and Confident
Essential Knowledge/Skills
Proven experience in designing multiple training events in a corporate settingExtensive knowledge of instructional design theory and learning principlesProven ability to master the full training cycleFamiliarity with traditional and modern training methods, tools, and techniquesFamiliarity with talent management and succession pla...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTEyMzA4OTAwP3NvdXJjZT1ndW10cmVl&jid=1545836&xid=2112308900
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We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations.
Roles and Responsibilities include –
Building talent pipelinesLeading all sourcing strategiesManaging external partnerships with colleges, job boards, agencies and HR software vendors
Responsibilities
Build talent pipelines for current and future job openingsLead all sourcing strategiesManage external partnerships with colleges, job boards, agencies etc.Implement online and offline employer branding activitiesPrepare and review annual recruitment budgetOversee all stages of candidate experience (including application, interviews and communication)Forecast hiring needs based on business growth plansManage, train and evaluate team of recruitersParticipate in and host recruitment events to drive awareness of our companyDevelop a network of potential future hires (e.g. past applicants and referred candidates)Measure key recruitment metrics, like source of hire and time-to-hire, quality of hire etc.
Skills required
Proven work experience as a Talent Acquisition Lead or similar roleDemonstrable experience managing full-cycle recruiting and employer branding initiativesSolid understanding of sourcing techniques and tools (e.g. social networks, industry sources etc)Hands-on experience with Applicant Tracking Systems (ATSs) and HR databasesGood team-management abilitiesExcellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
If you are keen
Please send me the following to this email : james@abcworldwide.com
Update CVCurrent Salary Expected SalaryNotice Period
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Business Development Assistant
Position: Full time, Office based
Location: Newlands, Cape Town
Please send your latest CV to Michelle – kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).
Job Overview
Our client is looking for a graduate/junior role employee to assist the Business Development team in the property space, with a long-term goal to mentor the successful candidate into a Business Consultant role.
Key Responsibilities
Assisting all property BCs with leads and client admin.Will be required to attend presentations/events.
Key Competencies
Must be able to work under pressureFast Learner with a passion for salesGood communication skills (verbal & written) as well as excellent phone mannerWell spokenCommitted to targets and deadlinesWilling to go extra mileMust have a very high level of motivation and commitmentTeam player willing to work within a small teamOpen, friendly, and approachable with excellent interpersonal skillsOrganized with excellent diary and time management skillsNeat, tidy, presentable, and professional in appearance and mannerDisplay gravitas & emotional maturity
Qualifications and Experience
Qualifications – MatricAdministrative experience in a small medium enterprise advantageous
Working hours
Monday – Friday at 08h00-17h00
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Head of Human Capital
Dept: Human Capital Department
Location: Hybrid working arrangement, located virtually and in office in Cape Town as required, i.e. 3 days at home and 2 days at the office per week
CORE PURPOSE OF THIS ROLE
To lead and direct the routine functions of the overall Human Capital Department and the HC team, through developing and maintaining a savvy Human Capital infrastructure that achieves the desired company culture and that delivers against the company’s strategic intent.
CORE ACCOUNTABILITIES
Participate with developing the company’s Human Capital Strategy and provide strategic HC leadership within the businessLead and inspire a great human capital teamDevelop, maintain and monitor a sound and savvy HC infrastructure, including developing and implementing company policies and practices, co-ordinating organisational structuring, overseeing the defining of roles and responsibilities, job evaluations, recruiting talent, benchmarking and administering pay & benefits, driving a high performance and effective individual and team culture, talent management, ensuring sound employee and industrial relations, procuring, implementing and monitoring HRIS systems and ensuring sound information is extracted, trended and reported to derive value and transformation for the business and the people in itEstablish and oversee human capital and payroll budgetEnsure the performance management philosophy and methodology are well designed, defined and executed so to drive a seamless performance management planning and review processDrive a high-performance culture through ensuring all professionals and leaders have relevant, clear and crisp transformational/ growth KPI’s that aligns directly with the company’s business imperativesWork with the corporate branding department to ensure effective execution of the employer of choice strategy with the required messaging across various channels and marketing collateral that is fit for purposeWork with Brand team to develop a sound internal communications plan and provide input into employee newsletters, surveys, polls, eventsLead employee relations and represent the company externally related to employment related litigationMonitor impact and sentiment across leader/ employee engagement channels and co-create with LOD Manager to ensure that the defined company culture remains in-tact among all internal stakeholdersEnsure all HC projects are managed effectively and that project campaigns are launched with innovation, drive and commitment while monitoring the achievement of the desired outcomesOversee Remuneration and Benefits benchmarking and formulate plans to remain best in classOversee payroll budgeting (including strategic a...
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Role Reports to General Manager
A head of department position, with the purpose of enhancing the overall value of the companies by proactive product management.
Group: Product Relationships
Maintain expert level understanding of the 3, 4 and 5 star Southern and East Africa product offerings and distribute this knowledge to the businessesDevelop and maintain relationships with key supplier decision makersResponsible for signing off of ad-hoc product contracts for utilization by the company not contracted by TSCNegotiate and contract all rates and incentives in Tanzania and KenyaNegotiate and improve deposit and credit policiesEngage key suppliers to develop strategic trade deals, value adds and flash sales in line with market trendsManage the Preferred Supplier Lists and distribution of information via
Salesforce Groups
Establish reciprocal agreements with key suppliers where manages onwards travel requests for direct bookers (TBC)Manage supplier visits to the offices, and staff attendanceManage educational requests and planning in line with the Sales ManagerAttend events, professional meetings, trade shows and exhibitions as necessary
1: Product System
Oversee the Tourplan to Salesforce sync, ensuring products and rates are available and correctLoading non-TSC product ‘skeleton structures’ into SalesforceInterface with TravelSmartCrew on Rate database, supplier discussions and Papertrail proceduresOversee and manage Webconnect bookings in Tourplan
2: Product System
Manage and approve loading of ratesOversee live API linking and availability into Tourplan
1: Product and Booking Procedures
Use your EQ to actively make suggestions on product, routing/logistics to consultants on every new Opportunities created in SalesforceApprove or Reject Quotations proceeding to a Raised Booking Confirmation stage by ensuring correct deposits have been requested, preferred suppliers used and Gross Profit maximized through booking channel efficiencies (OTA and BAR rates) Note, on an ad-hoc basis this may require attention outside of office hoursRespond and report on guest issues relating to poor supplier product during tripsLiaise with suppliers as necessary to alert them to any real time issues raised by consultants and/or step in to rectify immediate client complaints regarding productSuccessfully manage distribution of special offers to the wider team, including Marketing
2: Product and Booking Procedures
Quality control quotes been sent out by Sales Consult...
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Company based in the Waterfront, Cape Town
Position - Gaming and eSport Specialist
Salary based on experience
Please forward your CV to Michelle - kindo.m@abcworldwide.com
Purpose of this job
The Gaming and eSport Specialist is responsible for strategically leveraging opportunities to cement the brand as the leading energy drink brand in gaming and eSports in South Africa. The companies mission is to build the leading Global Beverage and Media Brand that gives wings to people and ideas. The Gaming and eSport Specialist is responsible for supporting this vision in market through for the development of the South African Gaming and eSports Strategy delivering positive Brand association and driving Brand and Can love.
As an early supporter of gaming and eSports, we will further increase its presence because we find new consumers by helping establish local talents on a global stage. The National eSports Specialist will drive his/her local strategy through a structured program of activities and around the country / region consumer needs.
He/She has full content + budget responsibility for everything happening around eSports in his/her market and has the support of local Field teams in delivery of activity.He/She will identify and nurture local eSports talents and will design and deliver innovative and sustainable eSports events according to global strategy and to local consumer needs.He/She has to be creative, innovative, following and predicting trends in eSports on a daily basis.He/She understands and respects the brand values and the goal of each of our actions from a marketing perspective.He/She works as part of the Marketing team, ensuring all eSport activity fits with the local needs and global Strategy, by working with Field teams for bottom up insights and global team for top down strategy.He/She will have commercial understanding and work in collaboration with sales teams towards improving our physical and mental availability in gaming & eSports centres and events.
Responsibilities
Create and execute the long term local Gaming and eSports Strategy to ensure the brand is the N°1 beverage in Gaming and eSports.Drive and lead all Gaming and eSports activities in market and support field teams in developing the strategy to 3rd party programs related to eSports.Drive and lead all eSports projects within all departments, as project lead of functions and communication streams.Development of strategic partnerships to ensure the presence and visibility of the brand in eSports and Gaming.Creation and execution of eSports events including set-up of all local/national activation utilizing support and expertise of events team.In partnership with local athlete manager, discover and partner with new talents and potenti...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjMzMDY0NjQyP3NvdXJjZT1ndW10cmVl&jid=1545846&xid=2633064642
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Our Client is looking for a skilled Java developer to join our Dev team at GLI. Our Dev team is a full-stack workforce that functions within an agile environment. Using our evolving processes, we conceive, specify, design, develop, test, and maintain software applications, frameworks, and platforms.
At GLI, we encourage a culture of empowerment, creative expression, and a positive work-life balance. We offer our employees flexible working hours, company events, and Medical Aid contributions. If you’re a driven individual, that has a passion for development, enjoys challenging projects, and a collaborative working environment, and you’re looking to join an exciting industry, then this is the place for you!
GLI is currently working remotely until it is safe for our employees to return to work. The successful candidate will be virtually onboarded for now.
Job Purpose
The Java developer will develop, deploy, and monitor new and existing micro-services within the Company platforms or within the platforms of our clients customers. Developing systems in Java within the company’s ecosystem of applications such as bespoke Customer Management, Fraud Detection, Payment integrations, Rewards Platform, Reporting systems, and maintenance and enhancements to existing systems and the development of new systems.
Essential duties and responsibilities include but are not limited to the following:
Develop defect-free codeFunction within an agile teamAttend and contribute to daily standups and other agile ceremoniesAssist with a breakdown of tasks from business requirementsA focus on delivery according to the business needsContribute to team planning, discussions, and solution designsConstructively communicate in a way that would add to valuable solutionsTake guidance from and support the team leadReport accurately on progress both within the systems and directly to your team leadDocument solutions and assist others in doing their documentationShare knowledge with team membersAdhere to coding quality standards including unit and integration testing requirementsAssist with the deployment and monitoring of the developed systems in testing and production environmentsDrive and contribute to the culture of the organizationAfter-hour availability for monitoring and support.
Skills and Qualifications
Bachelor’s degree in computer science or related qualification4+ years of experience in Java DevelopmentApache MavenUnit Testing / Test Driven DevelopmentSpring Framework / Spring BootGITRest Web ServicesMicroservices / Strong Modular DesignDatabase Design and PerformanceProficient in T-SQL (MySQL and Postgres would be an ...
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Description: A new and exciting opportunity has arisen in Europe’s leading independent provider of IT infrastructure services. We are looking for a Problem Manager within the newly formed Proactive Insights Team within the BP&O Optimisation Department.
The Proactive Insights Team main objective is to issue prevention, automation or to reduce effort for the company and our customers. This is achieved by using ITIL proactive problem methodology, enhanced tooling, and robust processes.
Requirements:
As a Proactive Problem Manager, you are required to:
Be enthusiastic and drive a proactive, pre-emptive and automation culture, focused on reducing reported Incident volumes as well as system events and improved user experience.Have a good understanding and experience of using ITSM tools to facilitate Problem Management.Be responsible for managing and prioritising your own workload and identifying successful proactive Problem opportunities.Drive root cause analysis for the Problems opportunities identified towards issue removal, automation, and effort reduction, in line with the defined Computacenter Problem Management process using ITIL framework.Produce high level reporting and business updates to both Computacenter and our customers, which Cleary define the value added from the service.Maintain a proactive Problem tracker and ensure all Problem opportunities are documented in the ITSM toolsetBuild and maintain relationships with key operational teams such as, Reactive Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team and all functions within Optimisation.
Qualifications/Experience/Sills:
Experience of ITIL framework, preferably with prior exposure to Problem Management and Incident Management rolesIntermediate skills using Microsoft Word, Excel and Outlook with previous exposure to Teams and SharePoint desirableWorking knowledge of Service Now and BMC Remedy ITSM toolsExposure or knowledge of data analytic tools such as Power BI and NexthinkDesire to expand abilities in data analysis and proactive problem solving.Ability to deliver successfully within predefined timescales.A self-starter, who can take the imitative but also able to collaborate within a team.Excellent verbal and written communication with the ability to pitch communications (verbally and written) for different audiences.Effective time management, organisational and workload management skills to ensure delivering work is not effected by the volume of work or conflicting priorities.Ability to present in a professional and business-like manner to internal and external customersAbility to manage confidential information w...
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Purpose of the Job
To represent the company and provide a meet & greet and concierge service to travellers.
Scope
To represent the company in accordance with the standards and requirements.
PRINCIPLE ACCOUNTABILITIES & RESPONSIBILITIES
Meet and Greet
To meet and greet travellers at Cape Town International AirportEnsure that signage for travellers is presentable and visible to arriving travellersEscort travellers to their vehicles and/or accompany guests to place of accommodationAssembling Group travellers and escorting groups to their vehicles
Customer Service
Prepare personalized welcome documentation for travellers including 24-hour emergency contact detailsMeet with travellers within 24 hours of their arrival at their place of accommodation (within reason) and brief travellers on their itineraryCheck services booked and reconfirm where necessaryReceive and resolve any complaints from travellersManage calls received on the 24-hour emergency contactProvide support to travellers throughout their journeyProvide support in case of accidents and sickness
Concierge Services
Gain an understanding of the travellers’ needsSuggest appropriate activities, restaurants and excursionsArrange gifts for special occasionsManage and resolve client complaintsProvide support in case of accident/illness of travellersManage emergency support phone 24/7
Administration
Full understanding and follow-through of all divisional procedures and policiesSubmit timeous reports as requested and adhere to deadlinesMaintain complete confidentiality with all company intellectual capital
Teamwork
To build and maintain good relationships within the teamPro-actively get involvedAssist in areas of expertiseFlexibility to assist colleagues out of normal office hours, when and if required
Learning and Development
Continuously develop product knowledge, attend industry events / seminars / conferences, and participate in supplier workshops, educationals and trade showsKeep abreast of industry trendsAttend all internal training interventions
Values
Passion – Energy and Excitement and enthusiasm in all we do!Innovation – Our desire to make changes by introducing new methods, ideas or product for the benefit of all stakeholdersRespect – I value myself and others (stakeholders), the environment and div...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDIxMzYwNjQ3P3NvdXJjZT1ndW10cmVl&jid=1317269&xid=4021360647
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