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Results for customer support representative in "customer support representative" in Jobs in Northern Suburbs in Northern Suburbs
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Purpose of the Role:To deliver exceptional customer service across all communication channels, support stores and online customers, resolve queries efficiently, and contribute to a positive brand experience that drives customer loyalty and sales growth. Key Responsibilities Include but Are Not Limited ToManaging customer queries via phone, email, social media, and in-store supportResolving complaints professionally and escalating when necessaryProcessing orders, returns, and exchanges accuratelyLiaising with stores, warehouse, and logistics teams to ensure smooth service deliveryProviding product information and assisting customers with recommendationsMonitoring and responding to social media and online reviewsTracking customer interactions and maintaining accurate recordsSupporting promotions, launches, and customer campaignsAssisting with ecommerce queries and online order supportIdentifying opportunities to improve the overall customer experienceGeneral administrative duties and ad hoc supportCriteriaMinimum 2 years experience in a customer service roleProficient in MS Office and digital communication platformsExperience in retail or ecommerce environment advantageousStrong communication and interpersonal skillsAbility to remain calm and solution-focused under pressureHigh attention to detail and strong organisational skillsReliable, proactive, and customer-centric mindsetInterest in cooking and baking advantageousDrivers licence and own transport advantageousProficient in English and Afrikaans (read, speak and write)
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1263972-Job-Search-02-19-2026-04-00-34-AM.asp?sid=gumtree
6d
Job Placements
1
REQUIREMENTSGrade 12 / Matric qualificationDemonstrated experience in an internal sales role, ideally within the building materials sectorStrong verbal and written communication skills, with the ability to build and maintain lasting client relationshipsHighly organised and detail-focused, capable of managing quotations, sales orders, and follow-ups efficientlyProactive, solution-driven, and committed to delivering excellent customer service DUTIESHandle inbound sales enquiries from contractors, fabricators, wholesalers, and walk-in customersPrepare and follow up on quotations for aluminium products, systems, and accessoriesProcess sales orders accurately, ensuring correct specifications, pricing, and lead timesProvide product advice and technical support on aluminium profiles, systems, and finishesLiaise with production, warehouse, and dispatch teams to ensure orders are fulfilled on timeMaintain regular contact with customers to manage order progress and resolve queriesSupport external Sales Representatives with quotes, pricing, and customer informationCapture and update customer details, quotes, and orders on the company CRM or ERP systemHandle after-sales support, including order amendments, returns, and customer queriesEnsure a high level of customer service while meeting sales targets and turnaround times Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/I/Internal-Sale-Consultant-Aluminium-1259717-Job-Search-02-05-2026-10-34-15-AM.asp?sid=gumtree
14d
Job Placements
1
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National Transport and truck rental company is seeking to employ an experienced Service Advisor to join their team.
Reporting to: Workshop Manager
Responsibility:Requirements:
• Call suppliers that need to quote for body/cab repairs and arrange quoting times so that all parties are present at the same time for workshop manager to go through the repairs that is required for a vehicle
• Communicate with the respective customer (contracts/operations) notifying them when there is an issue with supplier or a delay from workshop
• Request for RA’s for previous night’s breakdowns before 8am
• Email vehicle defect report to customers for vehicles that have come into SR workshop for any repair/service
• Hand over process
• Credit applications (new suppliers)
• Ensure completion of report (s) for audit purposes
• Ensure all supplier invoices are received within agreed times
• Send out emails on behalf of workshop manager for any special request/query eg; part price, supplier visits, breakdowns etc
• Ensure abused parts are sent for report
• Must tag and store abused parts in the viewing room
• Compile and analyse the following workshop managements reports: Recovery report, Breakdown report, Suppliers Cost report and Quote Timeline report
• Manage service advisor/s and ensure that feedback is given to ops and contracts as agreed for certain customers
• Open Job cards – Cost job Cards.
• Month end stock take.
• Provide support for after-hours standby.
• Arrange for service and maintenance bookings (outwork).
Please send you salary expectation and CV to Pieter – Email: careers@servicesolutions.co.za
Consultant Name: User User
19h
Service Solutions
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KEY RESPONSIBILITIES:Sales:Grow business in the Food Service by identifying and onboarding new end-users accounts i.e. Hotels, restaurants and catering companies by identifying and onboarding new endâ??user accounts.Service existing endâ??users and distributors to ensure retention and growth.Arrange meetings, menu presentations, and product trials to drive product adoption.Negotiate within authorized parameters and close sales opportunities.Achieve monthly, quarterly, and annual revenue targets as set by the manager.Customer Relationship Management:Maintain and develop relationships with existing customers via inâ??person visits, calls, and email.Conduct structured call cycles (daily/weekly/monthly) across allocated areas.Serve as key point of contact for distributors, chefs, outlet managers, and purchasing teams.Resolve customer concerns and escalate qualityâ??related issues when required.Distributor Management:Collaborate closely with distributors to ensure stock availability, correct pricing, and promotional execution.Align on joint business plans, activation calendars, and target accounts.Support distributor sales teams with product training, menu applications, and selling tools.Track and report on distributor performance and compliance.Activations, Demos & Product TrainingExecute inâ??store / inâ??kitchen activations, cooking demos, and wet demonstrations (weekdays & weekends as required).Ensure all activation stock is planned, booked, and available.Conduct staff training sessions to increase menu penetration and product adoption.Track ROI and feedback from activation activities.Merchandising & Inâ??Outlet Execution)Ensure correct product usage is demonstrated during trials and menu presentations.Install and maintain branded pointâ??ofâ??sale (POS) material where relevant (e.g., backâ??ofâ??house collateral, oil management posters).Verify that distributors and key accounts adhere to agreed pricing and menu listing commitments.Reporting & AdministrationMaintain accurate CRM entries for all activities, visits, pipelines, and opportunities.Weekly and monthly reporting on activities, achievements, and market insights.Submit activation summaries, training logs, and product trial results.Follow daily planning procedures and manage draft sales orders with the sales administrator.
https://www.jobplacements.com/Jobs/B/BUSINESS-DEVELOPMENT-CONSULTANT-Food-Service-HOREC-1262747-Job-Search-02-17-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
1
1
About Zero DebtZero Debt is one of South Africa’s leading providers of debt solutions, with a strong focus on Debt Review services. As a fully compliant company under the National Credit Act and registered with the National Credit Regulator (NCR), we are committed to helping South Africans take control of their finances and live debt-free.Join a purpose-driven team that's making a real difference every day.About the RoleWe are seeking a Qualified Debt Review Sales Consultant to join our dynamic team in Bellville, Cape Town. This is an on-site, full-time position, ideal for a motivated and knowledgeable individual who thrives in a client-focused, results-driven environment.Key Responsibilities:Conduct debt assessments and guide clients through the debt review process.Provide professional advice and support on all aspects of debt management.Achieve monthly sales targets while delivering exceptional service.Collaborate with management and internal teams to ensure client satisfaction.Maintain accurate records in Simplicity and other CRM systems.Qualifications & Skills✅ Proven track record in debt review sales (minimum 2 years experience) ✅ Grade 12 (Matric) – Tertiary qualification and Debt Review Certificate preferred ✅ In-depth knowledge of the National Credit Act and debt counselling procedures ✅ Fully computer literate (Office 365 and Simplicity CRM) ✅ Excellent communication and customer service skills ✅ Professional, reliable, and self-motivated ✅ Clear credit and criminal record ✅ Contactable referencesWhy Join Zero Debt?Competitive basic salary + commission (earn up to R40,000/month)Be part of a trusted and growing brand in the financial services industryContribute to life-changing outcomes for individuals and familiesSupportive, team-oriented work environmentPlease send a copy of your most resent CV to hr@zerodebt.co.za should you have the necessary experience required for this position. Should you not hear from us within 2 weeks, please consider your application unsuccessful.
17d
VERIFIED
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