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Results for customer support representative in "customer support representative" in Jobs in Northern Suburbs in Northern Suburbs
We are
seeking a Night Shift Customer Support Representative to join
our support team. The ideal candidate will be passionate about technology,
problem-solving, and delivering exceptional customer experiences.
You will
handle customer queries via WhatsApp, email, and phone, assist with technical
troubleshooting, and ensure smooth communication between clients,
technicians, and the operations team.
Key Responsibilities
Customer Support
Respond to customer inquiries
via WhatsApp, email, and phone professionally and promptly.Handle complaints, feedback,
and requests with empathy and efficiency.Follow up with customers
after installations, recoveries, and service calls.Maintain accurate records of
customer interactions and updates.
Technical Assistance
Assist clients with basic
troubleshooting of security devices and mobile app connectivity.Log and escalate complex
technical issues to the technical team for resolution.Work with technicians to
ensure timely installation, replacement, or recovery updates.Monitor system alerts and
ensure quick responses to offline or malfunctioning units.
Coordination & Reporting
Record all customer tickets,
recovery updates, and complaints in the CRM system.Prepare short daily/weekly
reports on service quality and customer satisfaction.Collaborate with sales and
finance teams to resolve client-related issues.
Requirements
Education & Experience
Diploma or degree in Customer Service, Computer Systems, or related field (advantageous).Minimum of 1 year
experience in customer service, preferably in a tech or tracking
environment.Familiarity with GPS
tracking systems, mobile apps, or IoT devices is an added bonus.Must be south African
citizen and must reside in cape town close to bellville
Skills
Strong verbal and written
communication skills.Excellent troubleshooting
and problem-solving abilities.Knowledge of CRM systems and
ticketing tools.Proficiency in Microsoft
Office (Excel, Word, Outlook).Ability to work under
pressure and multitask effectively.
Attributes
Tech-savvy with a
customer-first mindset.Patient, professional, and
calm even in stressful situations.Team player who collaborates
well across departments.Highly organized and
detail-oriented.
Working Hours:
NIGHT SHIFT
Salary:
Negotiable based on experience
Location:
Trekit365
Head Office, Cape Town
To apply
send CV to jobs@trekit365.co.za,NO CALLS, subject put "Customer service application"
10h
Bellville1
SavedSave
Purpose of the Role:To deliver exceptional customer service across all communication channels, support stores and online customers, resolve queries efficiently, and contribute to a positive brand experience that drives customer loyalty and sales growth. Key Responsibilities Include but Are Not Limited ToManaging customer queries via phone, email, social media, and in-store supportResolving complaints professionally and escalating when necessaryProcessing orders, returns, and exchanges accuratelyLiaising with stores, warehouse, and logistics teams to ensure smooth service deliveryProviding product information and assisting customers with recommendationsMonitoring and responding to social media and online reviewsTracking customer interactions and maintaining accurate recordsSupporting promotions, launches, and customer campaignsAssisting with ecommerce queries and online order supportIdentifying opportunities to improve the overall customer experienceGeneral administrative duties and ad hoc supportCriteriaMinimum 2 years experience in a customer service roleProficient in MS Office and digital communication platformsExperience in retail or ecommerce environment advantageousStrong communication and interpersonal skillsAbility to remain calm and solution-focused under pressureHigh attention to detail and strong organisational skillsReliable, proactive, and customer-centric mindsetInterest in cooking and baking advantageousDrivers licence and own transport advantageousProficient in English and Afrikaans (read, speak and write)
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1263972-Job-Search-02-19-2026-04-00-34-AM.asp?sid=gumtree
6d
Job Placements
1
REQUIREMENTSGrade 12 / Matric qualificationDemonstrated experience in an internal sales role, ideally within the building materials sectorStrong verbal and written communication skills, with the ability to build and maintain lasting client relationshipsHighly organised and detail-focused, capable of managing quotations, sales orders, and follow-ups efficientlyProactive, solution-driven, and committed to delivering excellent customer service DUTIESHandle inbound sales enquiries from contractors, fabricators, wholesalers, and walk-in customersPrepare and follow up on quotations for aluminium products, systems, and accessoriesProcess sales orders accurately, ensuring correct specifications, pricing, and lead timesProvide product advice and technical support on aluminium profiles, systems, and finishesLiaise with production, warehouse, and dispatch teams to ensure orders are fulfilled on timeMaintain regular contact with customers to manage order progress and resolve queriesSupport external Sales Representatives with quotes, pricing, and customer informationCapture and update customer details, quotes, and orders on the company CRM or ERP systemHandle after-sales support, including order amendments, returns, and customer queriesEnsure a high level of customer service while meeting sales targets and turnaround times Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/I/Internal-Sale-Consultant-Aluminium-1259717-Job-Search-02-05-2026-10-34-15-AM.asp?sid=gumtree
14d
Job Placements
1
SavedSave
Job Title: Relationship Manager (with Marketing Support Duties)Location: Brackenfell (mostly work from home and drive to clients) Salary: R12 000.00 basic per month + Annual BonusAbout Paper BossPaper Boss (www.paperboss.co.za) is a trusted supplier of high-quality paper and related products to businesses across South Africa. We pride ourselves on excellent customer service, reliable delivery, and building long-term relationships with our clients. Our focus is on ensuring that every client receives not only the best products, but also outstanding service and support.About the RoleWe are looking for a professional, well-presented, and motivated Relationship Manager who will also assist with marketing activities.The primary responsibility of this role is to visit existing clients regularly to ensure they are happy and satisfied with the products and services they have received. You will play a key role in maintaining strong client relationships and identifying opportunities to enhance service delivery and grow accounts.This is a client-facing role that requires confidence, professionalism, and strong communication skills.Key ResponsibilitiesVisit existing clients to maintain and strengthen relationshipsEnsure customer satisfaction with products and servicesAddress client concerns and provide feedback to managementIdentify upselling or cross-selling opportunitiesAssist with marketing initiatives and campaignsProvide basic reporting and administrative supportRepresent the company in a professional and positive mannerMinimum RequirementsWell presented and well spokenFluent in English and AfrikaansValid driver’s licenseOwn reliable laptopProficient in Microsoft OfficeStrong interpersonal and communication skillsSelf-motivated and organizedWhat We OfferR12 000.00 basic salary per monthAnnual performance-based bonusCompany cellphoneReliable company carFuelMicrosoft software If you are passionate about building relationships, delivering excellent service, and contributing to a growing company, we would love to hear from you.Please send your CV to gustav@paperboss.co.za with subject: RELATIONSHIP MANAGER.Join a company that values relationships, reliability, and service excellence.
21h
Brackenfell1
National Transport and truck rental company is seeking to employ an experienced Service Advisor to join their team.
Reporting to: Workshop Manager
Responsibility:Requirements:
• Call suppliers that need to quote for body/cab repairs and arrange quoting times so that all parties are present at the same time for workshop manager to go through the repairs that is required for a vehicle
• Communicate with the respective customer (contracts/operations) notifying them when there is an issue with supplier or a delay from workshop
• Request for RA’s for previous night’s breakdowns before 8am
• Email vehicle defect report to customers for vehicles that have come into SR workshop for any repair/service
• Hand over process
• Credit applications (new suppliers)
• Ensure completion of report (s) for audit purposes
• Ensure all supplier invoices are received within agreed times
• Send out emails on behalf of workshop manager for any special request/query eg; part price, supplier visits, breakdowns etc
• Ensure abused parts are sent for report
• Must tag and store abused parts in the viewing room
• Compile and analyse the following workshop managements reports: Recovery report, Breakdown report, Suppliers Cost report and Quote Timeline report
• Manage service advisor/s and ensure that feedback is given to ops and contracts as agreed for certain customers
• Open Job cards – Cost job Cards.
• Month end stock take.
• Provide support for after-hours standby.
• Arrange for service and maintenance bookings (outwork).
Please send you salary expectation and CV to Pieter – Email: careers@servicesolutions.co.za
Consultant Name: User User
19h

Service Solutions
1
Branding Consultant/Sales positions available – No cold callingWe are a dynamic promotional gifts and clothing company looking for branding consultants to grow our inbound sales team at our office based in Tygervalley area.We receive a high number of incoming leads daily, which are distributed throughout. The sales team is supported by our amazing administrative departments to ensure the sales process runs as smoothly as possible. This enables our sales team to focus on maximizing sales and delivering exceptional customer service.Requirements:● Previous sales experience is preferred but not essential● Hospitality background will be advantageous● Excellent communication and interpersonal skills● Ability to work under pressure and prioritize tasks● Outstanding analytical, organizational, and time management skills● Exceptional customer service aptitude● Excellent computer skills and telephone etiquette is a mustResponsibilities:● Assisting customers to purchase our products and their branding requirements● Provide exceptional customer service● Coordinate with team members and departments● Meet monthly sales targets● Process orders and sales● Understand customer demands, needs, and preferencesFull training provided.Starting salary: R12,000.00Our top performers consistently earn over R70k per month, while the average sales staff earn between R20K - R40K in commission.To apply, email your CV and a brief description to applications@brandability.co.za. If you don't receive a response within a week, consider your application unsuccessful.
15d
Bellville1
Qualifications & Experience35 years experience in Food Service / HORECA / QSR sales (essential).Diploma in Sales/Marketing or equivalent qualification (advantageous).Proven experience engaging chefs, procurement managers, and distributor teams.Valid drivers license.Strong computer literacy (MS Office suite; CRM tools).Skills RequiredExcellent communication skills (written and verbal).Strong negotiation ability and commercial acumen.Customerâ??service orientation with relationshipâ??building capability.Selfâ??starter, able to work independently and manage time effectively.Professional, presentable, and confident in kitchen environments.Highly persuasive sales ability.Strong awareness of market environment and competitor activity.Role responsibilities:Sales Growth & Business DevelopmentGrow business in the Food Service / HORECA market by identifying and onboarding new endâ??user accounts.Service existing endâ??users and distributors to ensure retention and growth.Arrange meetings, menu presentations, and product trials to drive product adoption.Negotiate within authorized parameters and close sales opportunities.Achieve monthly, quarterly, and annual revenue targets as set by the managerCustomer Relationship ManagementMaintain and develop relationships with existing customers via inâ??person visits, calls, and email.Conduct structured call cycles (daily/weekly/monthly) across allocated areas.Serve as key point of contact for distributors, chefs, outlet managers, and purchasing teams.Resolve customer concerns and escalate qualityâ??related issues when required.Distributor ManagementCollaborate closely with distributors to ensure stock availability, correct pricing, and promotional execution.Align on joint business plans, activation calendars, and target accounts.Support distributor sales teams with product training, menu applications, and selling tools.Track and report on distributor performance and compliance.Activations, Demos & Product TrainingExecute inâ??store / inâ??kitchen activations, cooking demos, and wet demonstrations (weekdays & weekends as required).Ensure all activation stock is planned, booked, and available.Conduct staff training sessions to increase menu penetration and product adoption.Track ROI and feedback from activation activities.Merchandising & Inâ??Outlet Execution)Ensure correct product usage is demonstrated during trials and menu presentations.Install and maintain branded pointâ??ofâ??sa
https://www.executiveplacements.com/Jobs/B/Business-Development-Representative-Agric-1263165-Job-Search-02-17-2026-04-11-27-AM.asp?sid=gumtree
2d
Executive Placements
1
KEY RESPONSIBILITIES:Sales:Grow business in the Food Service by identifying and onboarding new end-users accounts i.e. Hotels, restaurants and catering companies by identifying and onboarding new endâ??user accounts.Service existing endâ??users and distributors to ensure retention and growth.Arrange meetings, menu presentations, and product trials to drive product adoption.Negotiate within authorized parameters and close sales opportunities.Achieve monthly, quarterly, and annual revenue targets as set by the manager.Customer Relationship Management:Maintain and develop relationships with existing customers via inâ??person visits, calls, and email.Conduct structured call cycles (daily/weekly/monthly) across allocated areas.Serve as key point of contact for distributors, chefs, outlet managers, and purchasing teams.Resolve customer concerns and escalate qualityâ??related issues when required.Distributor Management:Collaborate closely with distributors to ensure stock availability, correct pricing, and promotional execution.Align on joint business plans, activation calendars, and target accounts.Support distributor sales teams with product training, menu applications, and selling tools.Track and report on distributor performance and compliance.Activations, Demos & Product TrainingExecute inâ??store / inâ??kitchen activations, cooking demos, and wet demonstrations (weekdays & weekends as required).Ensure all activation stock is planned, booked, and available.Conduct staff training sessions to increase menu penetration and product adoption.Track ROI and feedback from activation activities.Merchandising & Inâ??Outlet Execution)Ensure correct product usage is demonstrated during trials and menu presentations.Install and maintain branded pointâ??ofâ??sale (POS) material where relevant (e.g., backâ??ofâ??house collateral, oil management posters).Verify that distributors and key accounts adhere to agreed pricing and menu listing commitments.Reporting & AdministrationMaintain accurate CRM entries for all activities, visits, pipelines, and opportunities.Weekly and monthly reporting on activities, achievements, and market insights.Submit activation summaries, training logs, and product trial results.Follow daily planning procedures and manage draft sales orders with the sales administrator.
https://www.jobplacements.com/Jobs/B/BUSINESS-DEVELOPMENT-CONSULTANT-Food-Service-HOREC-1262747-Job-Search-02-17-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
1
SavedSave
Looking for Extra Income or a Health Upgrade?I work with a global nutrition company and help people improve their health through daily nutrition, coaching, and accountability. How the business works:You earn from selling real products people use every dayYou can also earn when you help others build customersIncome is based on product sales and volume, not recruiting peopleNo fixed hours — work from your phoneStart part-time and grow based on effort Perfect for you if you want:✔ Extra income✔ Better health & energy✔ Flexibility around family or work✔ A supportive community and trainingNo experience needed — full support provided. Comment “INFO” or send me a message if you’re open to learning more 078 055 0791
22d
Durbanville1
About Zero DebtZero Debt is one of South Africa’s leading providers of debt solutions, with a strong focus on Debt Review services. As a fully compliant company under the National Credit Act and registered with the National Credit Regulator (NCR), we are committed to helping South Africans take control of their finances and live debt-free.Join a purpose-driven team that's making a real difference every day.About the RoleWe are seeking a Qualified Debt Review Sales Consultant to join our dynamic team in Bellville, Cape Town. This is an on-site, full-time position, ideal for a motivated and knowledgeable individual who thrives in a client-focused, results-driven environment.Key Responsibilities:Conduct debt assessments and guide clients through the debt review process.Provide professional advice and support on all aspects of debt management.Achieve monthly sales targets while delivering exceptional service.Collaborate with management and internal teams to ensure client satisfaction.Maintain accurate records in Simplicity and other CRM systems.Qualifications & Skills✅ Proven track record in debt review sales (minimum 2 years experience) ✅ Grade 12 (Matric) – Tertiary qualification and Debt Review Certificate preferred ✅ In-depth knowledge of the National Credit Act and debt counselling procedures ✅ Fully computer literate (Office 365 and Simplicity CRM) ✅ Excellent communication and customer service skills ✅ Professional, reliable, and self-motivated ✅ Clear credit and criminal record ✅ Contactable referencesWhy Join Zero Debt?Competitive basic salary + commission (earn up to R40,000/month)Be part of a trusted and growing brand in the financial services industryContribute to life-changing outcomes for individuals and familiesSupportive, team-oriented work environmentPlease send a copy of your most resent CV to hr@zerodebt.co.za should you have the necessary experience required for this position. Should you not hear from us within 2 weeks, please consider your application unsuccessful.
17d
VERIFIED
1
SavedSave
Sales Executive
We’re looking for a motivated Sales Executive to drive new
business, build strong client relationships, and hit sales targets. You’ll
prospect, present, negotiate, and close deals, helping us grow revenue.
Responsibilities:
·
Identify and approach potential customers
·
Present and promote products/services
·
Build and maintain client relationships
·
Negotiate and close sales
·
Achieving sales targets and report activities
Requirements:
·
Male or Female, 25 plus years old
·
Must live in the Northern Suburbs
·
Previous sales experience preferred
·
Excellent customer service and telephone skills
·
Computer literate (MS Office, email, and
internet navigation)
·
Tidy and professional appearance
·
Eager to learn new skills and grow with the
company
·
Available to work Monday to Friday
·
Strong communication and negotiation skills
·
Goal-oriented and self-motivated
What do we offer:
· A basic salary of R7,000.00 per month and a commission of R5,000.00 when targets are met. Opportunities for growth and development Dynamic and supportive team environment Training and mentorship
Join us and grow your sales career! Apply now.
Application Process:
Interested candidates are invited to submit their CV via email to info@nationalmanholecovers.co.za.
Please note: No phone calls will be accepted.
Closing date for applications: 11 February 2026, 5pm
21d
Bellville*Requirements:*- Female, 23-35 years old- Must live in the Northern Suburbs- Previous sales or retail experience preferred, but not necessary- Excellent customer service and telephone skills- Computer literate (MS Office, email, and internet navigation)- Tidy and professional appearance- Eager to learn new skills and grow with the company- Available to work Monday to Saturday*Responsibilities:*- Drive sales and meet targets in a fast-paced environment- Provide exceptional customer service and build strong relationships- Manage and maintain accurate records and reports- Collaborate with team members to achieve company goals*What we offer:*- Competitive salary and commission structure- Opportunities for growth and development- Dynamic and supportive team environment- Training and mentorshipIf you're a motivated and enthusiastic individual looking for a new challenge, send your CV and a cover letter to cpt.restart@gmail.com. We can't wait to meet you!
1mo
VERIFIED
2
SavedSave
Kick-Start 2026 With a High-Earning Sales CareerPermanent Position | Internal Sales Consultant (Bellville, Durbanville)Are you a driven sales professional ready to take your career to the next level in 2026? Do you thrive in a fast-paced environment, love connecting with people, and enjoy closing deals? If so, this opportunity is for you.Join a dynamic, fast-growing telecommunications group where your performance is rewarded, your growth is supported, and your success matters. About the CompanyWe are a rapidly expanding conglomerate in the telecommunications industry, partnering with leading brands such as Telkom, Vodacom, MTN, and VOX. Our focus is on delivering high-quality LTE and Fibre solutions to customers nationwide.As part of our specialised internal sales team, you’ll work with quality leads, cutting-edge products, and a supportive team culture designed to help you succeed. Your RoleAs an Internal Sales Consultant, you will:Generate and close monthly sales targetsEngage with customers via calls and digital platformsFollow up with prospects and keep clients informed throughout the sales journeyBuild strong customer relationships to ensure long-term satisfactionRepresent trusted telecom brands with professionalism and confidence What We’re Looking ForExperience & Skills1–2 years’ experience in sales (call centre or customer-facing experience advantageous)Basic knowledge of telecommunications (LTE & Fibre preferred)Strong verbal and written communication skillsComputer literateExcellent time management and organisational skillsTarget-driven with strong negotiation and closing abilityProblem-solver with a proactive, “think outside the box” mindsetHigh standards of integrity, ethics, and professionalismMinimum RequirementsMatric certificate Package & Earning PotentialBasic Salary: R3,000 – R5,000Commission: R1,500 – R10,000+ (performance-based) Your earning potential grows with your results! Ready to Apply?Send your CV or enquiries to: jenna@mynet.co.zaStart 2026 with a career that rewards ambition, effort, and success. Apply today and sell solutions that matter.
20d
BellvilleSave this search and get notified
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