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Results for night shift call centre in "night shift call centre" in Jobs in South Africa in South Africa
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Are you a night owl with excellent communication skills? Our client is looking for dedicated Call Centre Agents to join their team for night shift duty on a rotational basis.Job Details:Working hours: 19h00 – 07h00 (night shift)Rotational shifts covering 195 hours per month (as per the BCEA)Required to work every second weekendRequirements:Computer literate and tech savvyFluent in Afrikaans and English (a third language will be an advantage)Strong verbal and written communication skillsAbility to work independently and handle customer queries efficientlyWillingness to work night shifts and weekendsIf you are reliable, customer-focused, and comfortable working night shifts, we’d love to hear from you!IMPORTANT:Applications close 17 February 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/C/Call-Centre-Agents-Night-Shift-1205445-Job-Search-07-23-2025-02-00-16-AM.asp?sid=gumtree
8mo
Job Placements
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Key ResponsibilitiesStaff and Team ManagementSupervise and lead night shift staff while ensuring adherence to company policies and proceduresAssign duties to employees based on roles, skills, and operational needsTrain new and existing staff through monitoring the completion of training modules and development activitiesMonitor staff performance, provide feedback, and address employee concerns or disciplinary matters in line with company policiesEnsure service level standards are met by monitoring call and enquiry completion within required timeframesMonitor customer satisfaction levels relating to the teams service deliveryAddress staff requests and manage workplace conflicts effectivelyConduct team meetings and communicate performance expectations and operational goals clearlyOperations and SecurityMaintain a safe and secure working environment for all employeesOversee night operations to ensure efficiency and client satisfactionMonitor equipment used during night shift and report any accidents or faulty equipment to managementEnsure compliance with health, safety, and employment regulationsIncident and Problem ResolutionRespond to emergencies, incidents, or disturbances during night operationsAct as the primary point of contact for troubleshooting and resolving operational issuesHandle escalated customer queries and complaints professionally and efficientlyReporting and AdministrationGenerate reports on team performance, key metrics, and incidents occurring during the shiftMaintain accurate logs and records of incidents, accidents, and operational mattersCommunicate key updates and issues to day management teams to ensure smooth handovers between shiftsMinimum RequirementsPrevious Team Leader / Supervisory experienceStrong leadership and people management skillsExcellent communication and conflict resolution abilitiesAbility to work night shiftsStrong organizational and problem-solving skillsComputer literacyAdvantageousExperience in a call centre or operational environmentExperience managing service levels and performance metricsAdvantageousExperience in a call centre or operational environmentExperience managing service levels and performance metricsExperience working in a BPOOffices based in Century City, Cape Town
https://www.executiveplacements.com/Jobs/T/Team-Leader-Nightshift-1275304-Job-Search-03-25-2026-10-06-24-AM.asp?sid=gumtree
8d
Executive Placements
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Company Description We are a specialized organization dedicated to providing high-quality meat products to customers. Based in Cape Town, we pride ourselves on excellent service, adherence to industry-leading hygienic practices, and sustainable operations. Our team is committed to maintaining high standards in every step of the process, ensuring premium quality products for our clients.Role DescriptionThis is a full-time, on-site Industrial Cleaner role located at Fairfield Meats Centre in Cape Town. Responsibilities include maintaining the cleanliness and hygiene of the facility, ensuring equipment is sanitized, handling cleaning chemicals safely, and adhering to strict compliance with health and safety regulations. The role supports the consistent quality standards of the production process by ensuring a clean and safe working environment.QualificationsExperience in industrial cleaning, including knowledge of sanitation procedures and techniquesFamiliarity with the use of industrial cleaning equipment and chemicalsUnderstanding and adherence to health, safety, and hygiene regulationsAttention to detail and ability to work efficiently in a fast-paced environmentPhysical stamina and capability to perform cleaning tasks that require standing, lifting, and moving for extended periodsGood communication skills and the ability to work both independently and as part of a teamPrior experience in a food production or similar environment is an advantageRequirementsGender: Males Applicant onlyPersonal Attributes: Reliability, hard-working attitude, and the ability to work well within a team. Age : Must be over 18 – 40 year old. Physical Fitness: The job often requires lifting heavy equipment, standing for long periods, and working in cold environments (fridges/freezers).Flexibility: Ability to work shifts, including weekends, night shifts, and public holidays.Height work Area ability: Cleaning of the ceiling, vents, and base barsCold work Areas Ability: Cleaning of Chiller, the Temperature inside might vary up to -0o Cplease Email your CV at Hygiene@fairfieldmeats.co.za No calls, WhatsApp or any Personal contact...
3d
Other1
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Duties: Animal husbandry, with a hands-off approach for rehabilitating and releasing animalsCleaning of enclosures, feeding equipment and education centre.Conduct educational talks and guided tours for guests and volunteersAccurately follow written and verbal animal care instructions and treatment plans.Ensure adherence to all safety, welfare, and organisational protocols.Demonstrate strong time management and organisational skills.Monitor animal behaviour and report concerns to senior staff or management Requirements: Grade 11 or 12Diploma/short course in animal studies or related field advantageous)Minimum of 1 year work experience in wildlife rehabilitation and/or husbandryProficiency in English (isiXhosa and/or Afrikaans advantageous)Demonstrated passion for wildlife and environmental educationWillingness and ability to work a rostered schedule, including day and night shiftsValid drivers licence with a confident driving ability to transport animals/staffStrong communication and interpersonal skills.Comfortable with public speaking and engaging diverse audiences.Physically fit and capable of performing manual tasks.Sound knowledge and understanding of wildlife behaviour and welfare principlesHigh level of responsibility, accountability, and attention to detailAbility to remain calm and effective in high-pressure or emergency situationsBe able to work alone and take initiative
https://www.executiveplacements.com/Jobs/S/Senior-Animal-Caretaker-1274089-Job-Search-03-21-2026-04-04-32-AM.asp?sid=gumtree
13d
Executive Placements
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Fleet Support & Breakdown CoordinatorJoin a 24/7/365 trucking call centre managing fleet support and breakdown coordination. Pretoria East, Logistics Industry. Salary: R10,000.00 - R17,000.00 per month.About Our ClientThe client operates a trucking call centre that functions 24/7/365. The company focuses on the logistics and transport industry, managing fleet operations and breakdowns.The Role: Fleet Support & Breakdown CoordinatorThe purpose of this role is to manage breakdowns, diesel authorizations, and load capturing for a trucking fleet. The coordinator contributes to the business by ensuring vehicles are repaired through appropriate dealerships or service providers and by monitoring driver routes and sleep plans. The main focus areas include technical coordination, journey management, and maintaining real-time system data.Key ResponsibilitiesDemonstrate 2-3 years of experience in a similar position within the logistics and transport industry.Arrange repairs and maintenance for trucks and trailers with dealerships or approved service providers.Authorize diesel filling at approved stations and capture fleet data including litres, date, and kilometres.Capture load data on the system including departure times, load mass, and arrival details.Monitor trucks for unauthorized route deviations and take corrective action with drivers.Manage driver sleep plans and initiate recovery protocols in the event of an accident or hijacking.Oversee the booking and inspection of pool vehicles and report damages to the Technical Manager.Provide regular feedback to fleet controllers on repair statuses and compile daily breakdown reports.About You2 years of experience in a logistics call centre is required.Grade 12 or equivalent qualification is required.English language proficiency is required.Ability to commute to Pretoria, Gauteng.Willingness to work a shift rotation: 3 days day (06:00 - 18:00), 3 days off, 3 days night (18:00 - 06:00), 3 days off.Diploma in Logistics or Transport Management is an advantage.Afrikaans language skills are desired.https://www.jobplacements.com/Jobs/F/Fleet-Support--Breakdown-Coordinator-1272590-Job-Search-3-17-2026-10-15-30-AM.asp?sid=gumtree
17d
Job Placements
JOB ADVERTISEMENTPosition: Manager (Control Room, Sales & Administration)Company: Shuttle UpLocation: Blackheath IndustriaAbout the RoleShuttle Up is seeking a highly organised, assertive, and hands-on Manager to lead our Sales Administration and Control Room team.This role is critical to ensuring our 24/7 transport operations run smoothly — from bookings, route planning and driver coordination to real-time tracking and client service delivery.The position also carries a strong sales and business development component. The successful candidate will be expected to identify opportunities, promote the company’s services, build client relationships, and contribute directly to revenue generation and business growth.You will manage a team of administrators and dispatch staff, improve operational processes, ensure smooth shift handovers, and handle escalations with calm, confident leadership while helping expand Shuttle Up’s client base and market presence.Key Responsibilities• Oversee financial administration, including budget monitoring and cost control.• Drive sales and marketing initiatives to grow the client base and generate revenue.• Coordinate marketing activities, social media presence, and client engagement.• Manage HR administration, including recruitment, records, performance management, compliance, and payroll.• Supervise the shift-based Sales Administrator team.• Oversee bookings, client liaison, vehicle tracking, and route planning.• Implement and maintain operational procedures across shifts.• Train, mentor, and discipline staff where required.• Handle client and driver escalations professionally.• Monitor KPIs and report on operational and sales performance.• Ensure effective handovers between day and night teams.Requirements• 3+ years’ experience in transport/logistics operations, control room, call centre, or administrative team leadership.• Demonstrated ability or strong aptitude for sales, client relationship management, and business development.• Strong leadership and communication skills.• Solid understanding of booking systems, dispatch logistics, and client service.• Excellent problem-solving ability and calm under pressure.• Proficiency in Microsoft Office and tracking/administrative systems.• Driver’s licence essential (PrDP preferred).What We Offer• A challenging leadership role in a fast-paced 24/7 environment.• Opportunity to contribute directly to the growth of a developing transport brand.• The chance to shape systems, service delivery, and business development.• Support from a management team that values initiative and results.How to ApplyEmail your CV and a brief motivation letter to hr@eljosa.co.za with the subject line:Manager Application – Shuttle UpClosing date: 12:00 – Wednesday, 18 March 2026.Lead the team that keeps Cape Town moving — even while the city sleeps.Shuttle Up is an equal opportunity employer.
22d
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