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Results for lodge manager in "lodge manager" in Jobs in South Africa in South Africa
1
Key Performance Areas:Monitor, measure, and continuously improve overall guest satisfaction, including the management of special requests.Track and analyse guest feedback across platforms such as GuestRevu and TripAdvisor, implementing improvements where required.Support the Lodge Manager in overseeing the daily service operations of the lodge team.Maintain, uphold, and enhance the lodges service standards across all departments.Assume responsibility for the effective supervision and management of lodge operations in the absence of the Lodge Manager.Coordinate departmental teams to ensure seamless and exceptional guest service delivery.Conduct targeted training and development initiatives to strengthen both technical and soft skills, in collaboration with the Lodge Manager.Achieve quality improvement objectives as defined by management.Develop, implement, and maintain lodge policies, procedures, and operational standards.Oversee cash handling procedures to ensure variances remain within acceptable limits.Manage stock control processes effectively and efficiently.Identify and implement cost-saving initiatives without compromising service quality.Ensure the upkeep and preventative maintenance of lodge equipment and facilities.Take overall accountability for lodge operations and performance when acting in the absence of the Lodge Manager.Minimum Requirements:Degree or Diploma in Hotel Management or a related field.Minimum of 35 years experience in a five-star lodge or hotel environment in a role such as Assistant Lodge Manager, Duty Manager, or Guest Relations Manager.Valid drivers licence (essential).Competencies Required:Proven lodge management experience.Working knowledge of POS and PMS systems.Strong attention to detail.Demonstrated leadership and organisational capabilities.Excellent communication and interpersonal skills.
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1252146-Job-Search-01-15-2026-04-35-28-AM.asp?sid=gumtree
2d
Job Placements
1
Born from a vision to restore the Eastern Capes ecological landscape, this establishment has become a world-renowned icon of ecological restoration and a sanctuary for the Big Five. If you have a heart for authentic African hospitality and a commitment to excellence, this might be the place for you. We are looking for a hands-on leader who can balance the intricate needs of 5-star hospitality with the soulful mission of this reserve.Core criteria:Matric, and a relevant Hospitality qualification3 - 5 years experience in a 5* star establishment as an assistant lodge manager/duty manager or guest relations managerA drivers licence is essentialGood working knowledge of POS/PMS systems High level of attention to detailStrong leadership and organisational skillsExcellent communication and interpersonal skillsKey responsibilities: Measure and enhance overall guest satisfaction, including managing special requests.Monitor Guest Feedback metrics on platforms such as Guest Revu and TripAdvisor.Assist the lodge manager to oversee day-to-day lodge team service operations.Uphold and elevate the service standards provided by the lodge team.Ensure effective supervision and management of lodge operations in the absence of the lodge manager.Coordinate departmental teams to optimize guest service delivery.Conduct targeted training sessions to enhance the technical and soft skills of the lodge team members in coordination with the lodge manager.Achieve quality improvement targets set by management.Develop comprehensive policies, processes, and standards governing the lodge team activities.Manage cash handling to minimize variances within acceptable limits.Maintain effective stock management.Identify and implement cost-saving opportunities.Maintain and ensure the upkeep of lodge equipment through preventative maintenance.Take responsibility for the overall performance of lodge functions in the absence of the lodge manager.This is a live-in position. 21/7 work cycleSalary: R21,8kpm
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1252195-Job-Search-01-15-2026-10-20-52-AM.asp?sid=gumtree
1d
Job Placements
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Nestled within 20,000 hectares of pristine wilderness in the Northern Cape, this exclusive off-grid safari lodge offers an intimate and luxurious experience for up to 10 guests. The lodge is seeking a dynamic Assistant Management Couple to oversee its operations. Ideal candidates will have a formal hospitality qualification and at least five years of experience in a similar role within a luxury 5-star property. One member of the couple should be a qualified Field Guide, preferably with a full trails qualification. Assistant ManagerMinimum 3-5 years experience as an assistant manager/lodge anchor in a 4/5 star lodge (Essential)Excellent understanding of all functions within a lodge operation.Strong computer literacy.Excellent Customer Relations.Professional and well-groomed.Must be of sober habits.A drivers license is essential.Trails Guide:FGASA Level 2; Full Trails or close toValid ARH & PDP and NDT.Excellent organizational and multitasking abilities.Proficiency in Microsoft Excel and Outlook for managing schedules and communication.Strong leadership and team management skills.Knowledge of safety regulations and procedures.Ability to work independently and under pressure in a fast-paced environment.Excellent communication and interpersonal skills.Must be of sober habitsKey responsibilities:Include managing all aspects of lodge operations, staff leadership, inventory control, maintenance, and financial oversight. Strong communication and leadership skills are essential, along with a genuine passion for conservation and the ability to thrive in a remote, off-grid environment.Package on offer:Live in great accommodation
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Management-Couple-1202730-Job-Search-07-14-2025-04-10-10-AM.asp?sid=gumtree
6mo
Job Placements
1
MINIMUM REQUIREMENTS Hospitality Management Diploma or equivalentValid First Aid qualificationFGASA Level 1 (NQF 2)DEAT registeredValid PDP SKILLS REQUIRED Strong leadership skills with the ability to motivate and inspire a diverse team.Excellent operational experience encompassing every aspect of Lodge Management including HR, Admin, FOH & Guest ExperienceAbility to receive instruction and follow thought as required.Excellent organizational and multitasking abilities to manage multiple priorities effectively.Outstanding interpersonal and communication skills to interact with guests, staff and shareholders.Knowledge and experience of lodge operations.Proficiency in Excel & Word.Attention to detail, problem-solving skills, and the ability to work under pressure.Availability to work flexible hours as well as extra hours when required.Lead by example very important.Desire, drive, and experience to develop the lodge to its full potential.Ability to operate independently.Staff management experience. DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO Guest services Coordinating guest check ins and outs efficientlyFostering a welcoming and friendly environment ensuring guests are comfortable during their stayEnsuring a high level of guest satisfaction by tending to guest concerns and complaintsConducting game drives or arranging freelance guides for game drives when requested by guests Lodge: Ensuring a high level of standards are always keptArranging relieve staff when neededManaging of housekeeper and housekeeping dutiesManagement of gardens, maintenance and general lodge upkeepArranging and overseeing lodge maintenance projects when necessary Administration Completing and sending month end reportsSubmitting salaries for payment each monthOrdering and management of stock, consumables and lodge assets ONLY short-listed candidates will be contacted
https://www.jobplacements.com/Jobs/L/LODGE-MANAGER-1250620-Job-Search-01-12-2026-10-30-14-AM.asp?sid=gumtree
4d
Job Placements
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QualificationsDiploma or Degree in Hospitality Management, Tourism, or related field (preferred).FGASA knowledge and first aid training (advantageous for safari lodges).Valid drivers license (essential).Experience25 years experience in lodge/hotel operations.Supervisor or department head experience (F&B, Front Office, Housekeeping, or Guest Relations).Experience in remote or wildlife lodge environments is an advantage.Technical SkillsStrong knowledge of lodge operations, guest service standards, and hospitality systems.Proficiency in property management systems (e.g., OPERA, Panstrat, Semper, NightsBridge).Excellent communication and conflict-resolution skills.Basic financial understanding: budgets, cost control, and reporting.Ability to manage multiple departments simultaneously.Core CompetenciesLeadership and team management.Strong organisational and multitasking abilities.Guest-focused mindset with a high level of professionalism.Problem-solving and decision-making skills.Ability to work under pressure and maintain composure.Personal AttributesWell-presented, friendly, and service-oriented.Adaptable and comfortable working in remote environments.Reliable, honest, and self-motivated.Passion for hospitality, wildlife, and guest experiences.
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1250259-Job-Search-01-12-2026-04-06-40-AM.asp?sid=gumtree
5d
Job Placements
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Duties: Manage daily lodge operations, including housekeeping, maintenance, and stock control.Handle guest feedback and complaints professionally.Supervise, mentor, and evaluate staff performance.Maintain accurate records and perform basic accounting tasks.Ensure operational systems and processes are efficient and effective Requirements: Grade 12A formal hospitality qualificationAt least 3 years experience running a Game Lodge at 4 / 5* level.Fully computer literateStrong administrative and organizational skills.Leadership ability with excellent communication skills.Passion for guest service and attention to detail.
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1251687-Job-Search-01-14-2026-10-04-15-AM.asp?sid=gumtree
2d
Job Placements
1
1
Qualifications & ExperienceMinimum 3-5 years experience in lodge or hotel managementStrong knowledge of luxury hospitality operationsExperience in financial reporting and staff managementRelevant hospitality or business management qualificationSkills & CompetenciesStrong leadership and team management skillsExcellent organisational, communication, and problem-solving skillsGuest-focused with hands-on approachAbility to work under pressure in a remote lodge environment
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1248974-Job-Search-01-07-2026-04-06-26-AM.asp?sid=gumtree
10d
Job Placements
1
We are looking for a Reservationist/Duty Manager who is as organized as they are welcoming. As the face of this lodge and the voice of their reservations, you will play a vital role in creating the home-away-from-home feeling their guests have come to know and love. This is an all-rounder office role combining reservations, front-office operations, guest relations, stock control, and administrative duties. The ideal candidate thrives in a dynamic lodge environment, is detail-oriented, and has a genuine passion for hospitality and guest satisfaction. This lodge has a total of 7 luxury suites, accommodating a maximum of 14 guests.Core Criteria:Minimum 2-3 years lodge or hospitality experience (reservations/front office/duty management).Excellent communication and interpersonal skills (fluent in English; additional languages advantageous).Strong organisational ability and high attention to detail.Computer literacy: MS Office, email, and lodge booking systems (NightsBridge or similar preferred).Professional appearance, self-motivated, and comfortable working in a remote environment.Valid drivers license and own transport preferred.Warm, approachable, and service-oriented personality.Reliable, honest, and solution-driven under pressure.Flexible and adaptable to changing lodge operations.This is a live-in position.Salary: R8000 - R12 000
https://www.jobplacements.com/Jobs/R/ReservationsDuty-Manager-1250881-Job-Search-01-13-2026-04-10-08-AM.asp?sid=gumtree
4d
Job Placements
1
1
Job SpecificationsMinimum RequirementsPrevious senior management experience in a lodge or hospitality environmentStrong leadership, communication and people-management skillsExcellent administrative and organizational abilitiesSolid financial understanding, budgeting and reporting experienceHands-on operational experience across multiple lodge departmentsHigh attention to detail and strong problem-solving abilityAbility to work under pressure and manage multiple prioritiesPersonal AttributesProfessional, presentable and guest-focusedProactive, self-motivated and reliableStrong work ethic with a positive leadership stylePassionate about hospitality and service excellence
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1249389-Job-Search-01-08-2026-04-06-23-AM.asp?sid=gumtree
9d
Job Placements
1
Qualifications and ExperienceEducation:Diploma/Degree in Hospitality Management, Tourism, or relatedAdditional training in Business Management or F&B· Experience:Minimum 57 years lodge/hotel management experience, with at least 3 years in a senior role at a 5-star game lodge.Strong track record in luxury guest service, operations, and staffExperience managing multicultural teams in a remote· Skills & Attributes:Strong financial and administrative managementExcellent interpersonal and communicationGuest-centric mindset with strong problem-solvingAbility to work under pressure and in a remote, ruralComputer literate (MS Office, reservations systems such as Opera, Panstrat, or similar).Hands-on, proactive, andKnowledge of Zulu culture and fluency in English (Zulu/Afrikaans advantageous).· Other Requirements:Drivers license and ability to operate lodgeWillingness to live on-site in MkuzePassion for wildlife, conservation, and authentic safari
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1248968-Job-Search-01-07-2026-04-06-26-AM.asp?sid=gumtree
10d
Job Placements
1
This role requires inspirational leadership, strong operational and financial acumen, and a genuine passion for people, place, and purpose. The successful couple will take full responsibility for the overall management and performance of two lodges, ensuring exceptional guest experiences, strong team culture, and sustainable operations. At the heart of the business is a close-knit team culture built on mutual respect, ownership, and a shared commitment to people, planet, and place.Candidate Responsibilities:Full responsibility for the overall management and performance of two luxury lodgesOversight of daily lodge operations, ensuring seamless service delivery and exceptional guest satisfactionCustodianship of all lodge assets, equipment, and infrastructureUphold and embed brand service standards across all guest touchpointsDay-to-day financial oversight, cost control, and operational efficiencyBudgeting, forecasting, and financial reporting in collaboration with Head OfficeEnsure sustainable business practices while maintaining product qualityLead, coach, mentor, and develop a diverse lodge teamFoster a positive, inclusive, and values-aligned workplace cultureOversee HR processes including staffing levels, rosters, leave planning, payroll inputs, and performance managementSupport onboarding, training, and career development of team membersDrive continual enhancement of the guest experience across accommodation, food, guiding, and serviceHost guests, agents, media, and VIPs with warmth and professionalismRemain abreast of hospitality trends and contribute creatively to concept and experience developmentChampion environmentally and socially responsible practicesIdentify and implement practical sustainability initiatives aligned with company guidelinesBuild meaningful relationships with the local community and conservation stakeholdersMaintain transparent, effective communication across all departmentsLead regular management and departmental meetings to ensure alignment and accountabilityRepresent the lodges professionally within the broader industryConsistently high service standards and guest satisfactionWell-trained, motivated, and engaged teamEffective financial control and budget adherenceSmooth day-to-day lodge operations across front and back of houseStrong alignment with brand values, culture, and operational standardsCore Criteria:Minimum of 5 years senior management experience in luxury lodge or boutique hospitality environmentsStrong understanding of lodge operations, finance, and people managementProven leadership ability in team-oriented workplacesExcellent interpersonal, communication, and hosting skillsSound financial literacy, budgeting, and f
https://www.jobplacements.com/Jobs/G/GM-Couple-1250880-Job-Search-01-13-2026-04-10-08-AM.asp?sid=gumtree
4d
Job Placements
1
This is your chance to work in a dynamic and ever-evolving lodge in the heart of Hoedspruit! If you thrive in a personal, guest-focused environment and love the idea of being hands-on in all aspects of running a lodge, this opportunity is for you. As part of a small, dedicated team, youll gain invaluable experience across multiple sectors of hospitality, helping to shape a top-tier lodge in one of South Africas most stunning wildlife destinations. If youre energetic, adaptable, and ready to challenge yourself, this is your opportunity to grow and make a real impact!Candidate Requirements:Tertiary education in hospitality / conservation is beneficialPrevious experience in a similar hospitality role, with a focus on guest service and lodge operations.Strong communication, organizational, and leadership skills.Ability to manage and motivate staff in a fast-paced environment.A passion for providing exceptional guest experiences.Valid drivers license and own transport.This is a live out role - so the candidate must reside in Hoedspruit/be willing to moveFlexibility to take on additional roles as required.Menu creation and occasional home-style cookingDutiesFront of House DutiesReservationsStaff ManagementBookkeepingF&B managementThis is a live-out role and the work cycle will be 3weeks on and 1week off. The option to live in accommodation provided is possible, whilst accommodation is being secured. It is important that the ideal candidate be flexible for lodge duties, this is a very hands on role and suited to independent individuals.
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1249423-Job-Search-01-08-2026-04-09-55-AM.asp?sid=gumtree
9d
Job Placements
1
Qualifications & ExperienceMinimum 5 years experience in senior lodge or hotel managementStrong operational, financial, and leadership backgroundExperience managing luxury hospitality teams and multi-department operationsDegree or diploma in Hospitality, Business Management, or equivalentSkills & CompetenciesExceptional leadership and people management skillsStrategic thinking and problem-solving abilityStrong financial acumen and reporting skillsExcellent communication, negotiation, and interpersonal
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1248975-Job-Search-01-07-2026-04-06-26-AM.asp?sid=gumtree
10d
Job Placements
1
Compliance LodgesMaintain ongoing communication with each General Manager and Annerien to ensure all liquor, firearm (where applicable), operating, and tourism licences are valid and compliant per property.Conduct regular spot checks with General Managers to ensure all critical compliance documentation (operational files, certificates, permits, and licences) is current, securely stored, and audit-ready.Coordinate with Warwick on legal compliance matters as required, ensuring no direct engagement with town councils occurs outside agreed channels.Monitor and confirm that General Managers are maintaining full legal and regulatory compliance across all provinces.B-BBEETrack the B-BBEE scorecard in collaboration with Division 1 (Meagan) and Division 3 (Jason).Work closely with the CEO to review and reconcile quarterly B-BBEE spend with Accounts (Jason and Arthur), ensuring alignment with projected turnover.Assist with administration and coordination of the Group of Lodges Dragons Den initiative, including documentation, tracking, and follow-ups.Insurance LodgesWork with each General Manager to ensure all fixed assets, vehicles, and business operations are adequately insured.Maintain accurate, up-to-date asset registers verified by General Managers, supported by photographs and video records stored on the central server.Track insurance claims submitted by lodges, monitoring progress and escalating delays or issues where necessary.Verify that CAR policies are in place prior to any construction and that required documentation is provided to banks where applicable.Coordinate annual renewals of group vehicle and liability insurance policies in collaboration with Gaenor.Quarterly Marketing Plan Distribution & InputsSupport the CEO and Marketing team with distribution of the quarterly marketing plan to all stakeholders (Sales, Marketing, Communications, GMs, and Graphics).Gather inputs in advance to support an informed plan, including social media performance, newsletters/email marketing, stakeholder communication, campaigns, and marketing/media/sales trips to properties.Track that updated plans and feedback points are shared timeously and that owners and stakeholders have the latest version.Specials & PackagesCollaborate with GMs, Creative, Sales, and Reservations to develop unique special offerings.Support Sales in shaping creative and engaging specials, packages, promotions, and voucher offers.Use guest feedback and performance insights to refine offers where appropriate.Confirm that PR & Marketing shares approved specials and packages with Group of Lodges staff and external consultants (e.g., Paul Steyn, Janie, Andria).Promotional Material Follow-ThroughFollow up that
https://www.jobplacements.com/Jobs/N/National-Operations-Assistant-Group-of-Lodges-1252506-Job-Search-01-16-2026-04-06-27-AM.asp?sid=gumtree
17h
Job Placements
1
The Lodge Manager is responsible for the total oversight of the guest experience at the lodge, ensuring exceptional guest interaction and creating a welcoming, authentic, and seamless stay. This includes hands-on leadership of the guest services team, proactive communication, issue resolution, and continuous training and development of all lodge team members to maintain the highest standards of luxury service and hospitality.The Lodge Manager is also the chief liaison with all departments: Food & Beverage, Housekeeping, Guiding, Maintenance, and Front Office, to ensure a harmonized guest experience.Candidate requirements: Minimum of 3-5 years experience in a senior lodge management or guest services role in a 5-star safari or boutique hotel environment.Proven track record in delivering exceptional guest experiences.Strong leadership and interpersonal skills- a natural motivator and team player.Excellent communication skills, both written and verbal.High level of professionalism, emotional maturity, and flexibility.Organized, with exceptional attention to detail and problem-solving skills.Solid knowledge of lodge operations and luxury guest expectations.Valid drivers license and own transport essential.Computer literate (MS Office Suite) and familiar with property management systems.Candidate responsibilities:Guest Experience & ServiceBe a visible and hands-on host, meeting and engaging with guests daily to ensure a personalized and unforgettable stay.Maintain the established standards of guest care, guest delight, and guest feedback management, always turning guest comments into opportunities for improvement.Respond promptly and graciously to all guest queries, complaints, and special requests; use all feedback as a learning platform.Act as the primary contact for high-profile guests, VIPs, travel agents, and media visits as required.Conduct regular guest briefings and ensure all activities and experiences run seamlessly.Lodge OperationsTake full responsibility for all lodge operations in the absence of the General Manager.Ensure consistent communication and alignment with all other lodge departments - food & beverage, housekeeping, guiding, guest relations, and maintenance - to ensure seamless service delivery.Ensure departmental procedures and service standards are current and in line with company SOPs and guest expectations.Maintain cleanliness, orderliness, and presentation of the lodge at all times.Staff Leadership & DevelopmentLead, mentor, and motivate the guest services team, setting clear goals, and performance expectations.Develop and support talent, including identifying and training team members for career growth.Conduct regular performance reviews,
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1248613-Job-Search-01-06-2026-04-09-35-AM.asp?sid=gumtree
11d
Job Placements
1
Qualifications & ExperienceMinimum 2-3 years in luxury hospitality or lodge operationsExperience in guest relations, concierge, or lodge management supportStrong understanding of lodge operations and guest expectationsSkills & CompetenciesExcellent communication and interpersonal skillsOrganisational and problem-solving abilitiesProfessional presentation and guest-focused approach
https://www.jobplacements.com/Jobs/L/Lodge-Anchor-1248976-Job-Search-01-07-2026-04-06-26-AM.asp?sid=gumtree
10d
Job Placements
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