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Results for call center jobs agents job in Jobs in KwaZulu-Natal
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Call center agents required for Silverglen based company.Basic salary and transport provided to and from a central stop.Must have experience in vehicle trackers.please email CV
3d
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Our call center is looking for a Zulu spoken tele sales agent.Requirements:6 months sales experienceMust be well spokenMust be from ChatsworthEmail your cv to quality@tntmarketing.co.za
13d
1
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Good day,
my name is kyle i'm currently recruiting agents for a work from home position, post is available immediately, must have 2 years or more track able reference, u k campaign
h d r agents target is 12 per month
i v a agents target is 22 per month
must have access to internet and pc or laptop
u s b headset
must be able to work from home and independently target driven
any questions call or watsapp kyle on 0680808570 or call 0680853753
all pay structure will be explained
18d
We are a well-established call center with branches in
Chatsworth and Limpopo, specializing in Debt Review services. We are currently
expanding our team and looking for talented and motivated Call Center Agents to
join us at our chatsworth branch
Responsibilities:
•
Handle inbound and outbound calls professionally
and efficiently.
•
Engage with customers, understand their
financial situations, and guide them through the Debt Review process.
•
Provide excellent customer service and maintain
a positive and empathetic attitude.
·
Requirements:
•
Previous experience in a call center or customer
service role is preferred.
•
Strong communication and interpersonal skills.
•
Knowledge of Debt Review processes and
regulations is a plus.
•
Proficiency in English (verbal and written) is
essential.
•
Ability to work in a fast-paced environment and
meet targets.
·
Benefits:
•
Competitive salary with performance-based
incentives.
•
Professional training and ongoing support.
•
Friendly and collaborative work environment.
•
Opportunities for growth and career advancement.
If you are passionate about helping people manage their
debts, we would love to hear from you. Join our dynamic team at either our
Chatsworth branch and make a positive impact on people's lives.
To apply, please send your resume and a brief cover letter
to info@callcenterleads.co.za
Note: Only shortlisted candidates will be contacted for
interviews.
18d
Lead Generation Agents and Debt Review Agents Wanted
Are you passionate about making a difference? Join our dynamic call
center team in Chatsworth! We're looking for motivated individuals to fill the
following roles:
1. Lead Generation Agents:
Identify and
qualify potential leads.
Excellent
communication skills.
Previous
experience preferred.
2. Debt Review Agents:
Assist clients
with debt-related inquiries.
Basic knowledge
of debt review processes (its an advantage)
Previous
experience preferred.
Requirements for Both Roles:
Strong
communication and interpersonal skills.
Goal-oriented
and self-motivated.
Ability to work
in a fast-paced environment.
We Offer:
Basic salary
plus commission.
Exciting
incentives.
December bonus.
Location: Chatsworth, Durban
How to Apply: Send your resume to info@callcenterleads.co.za.
Please include the position you are applying for in the subject line.
Join us and be part of a team that values growth and success!
21d
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We are excited to announce that we are in search of a hardworking and experienced candidate to join us as a Call Center Agent.As a Call Center Agent, you will be responsible for finding out prospective customers and closing the sales. You will also be responsible for writing sales reports and creating sales proposals. Moreover, you should have detailed information on the products and services offered by the company.To perform this job role, you should have excellent sales skills and the ability to work under zero supervision. You should also possess an outstanding organizational skills and good networking skills as well.If you think you can perform this job position diligently, then send in your resume to us right away. We will love to onboard you soon.ResponsibilitiesPresenting the products and services to the customers.Identifying the potential customers via cold calling.Working in collaboration with the team members.Meeting the monthly sales goals and expectations.Taking feedbacks from the customers and working upon them.Writing sales contracts as per the company’s requirements.Making sure the customers are well informed about the sales proposal.Tracking and analyzing the sales performance metrics.Understanding the current market potentials.Resolving customers complaints and issues if any before making the sale.Building a positive relationship with the customers.Making sure to provide excellent customer service and customer satisfaction.Preparing monthly sales reports and presenting them to the higher management.Staying up-to-date on the latest technologies and developments in the industry.RequirementsGrade 12Working experience as a Call Center or a similar role in the Sales department.A proven track of sales record will be advantageous.Good networking and people skills.Excellent oral and written communication skills.Outstanding math skills.Ability to work in a team environment.Ability to offer excellent customer service skills.Ability to manage time efficiently.Ability to build a professional network.Active listening skills.Ability to handle multiple tasks and prioritize them.To apply send your CV to alicerecruiters@gmail.com
25d
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Experience call centre agents required for 2024 in the Chatsworth area. Minimum 6 months out bound call centre experience needed. Vehicle tracking experience will be an advantage. We offer a guaranteed basic salary + daily, weekly and monthly incentives+ uncapped commission. Should u feel u meet the above requirements, please contact Catherine on 0744101072 or email catherine@safmarketing.co.za
1mo
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Email CV's to nathan@ultrabrokers.co.za Job Specification: Contact Center AgentJob Summary: We are seeking a dynamic Contact Center Agent who has exceptional telephonic communication skills. The agent will be responsible for cold calling, lead generating of medical practitioners for new and existing business. The agent will also be responsible for scheduling appointments for the broker as well as delivering outstanding communication through phone, email, and chat interactions, ensuring a positive experience and providing clients with information regarding the Company policies and services.ResponsibilitiesStrong communication, both written and verbal.Strong telephonic skills.Great active listening skills.Exceptional interpersonal and rapport building skills.A patient and empathetic attitude.Strong time management and organizational skills.Adaptability and flexibility.Comfortable working in fast-paced environment.Troubleshooting skills, either basic or advanced, depending on the situation at hand.Computer literacy - especially outlook.In-depth knowledge of our Company’s products and/or services.Expertise in the customer service area we focus in, such as Wealth portfolio’s, short term insurance, Financial, and other areas of our business.DutiesPitch our business to potential new clients and book appointments with medical practitioners for the financial advisor.Cold calling and sourcing of leads from the different databases - lead generating.Work closely with the financial advisors and their team.Schedule appointments for the financial advisor for new and existing business.Meet daily, weekly, and monthly targets.Know how to speak and communicate with our target market of medical professionals.Make a noticeable contribution to new business revenue.This position is for highly motivated individuals who are target driven.Note: The job specification provided above is a general outline of the requirements expected for a contact center agent role. Actual job specifications might vary based on specific organizational needs and requirements
1mo
Ads in other locations
1
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Looking for a Call Centre Sales Trainer in Randburg
Requirements
Strong experience training call center agents
2 years Learning and development or training experience2 years in INSETA accreditation processAn NQF level 4 or above short term insurance qualification /or scope for assessment of unit standards on short term insurance qualification
MUST BE A SALES TRAINER NOT A CALL CENTER AGENT!!!!!
Salary: R18 000- R30 000
Send me your CV if you meet the requirements - Apply to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjc3MDExODU3P3NvdXJjZT1ndW10cmVl&jid=1367239&xid=3677011857
3d
1
Lets do this!
If youve got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead base of customers using the list of the 3-month free-trial subscribers.
Education and Experience:
MatricEnglish language proficiencyMinimum 1-year outbound sales experience within an international center is requiredTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Monday to SaturdayRotational shifts from 15h00pm – 04h00am
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities.
Salary: R6,500 (basic plus commission) and incentives.
Attach those CVs and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/828820672?source=gumtree
3d
1
International Outbound Sales Consultants
USA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.
Successful candidates will receive full product and systems training.
Education and Experience:
MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenessnegotiation skills
Salary: Per productive hour, shift and travel allowance provided and incentives.
Working hours: Mon - Sun rotational days
Rotational shifts from 15h00pm – 04h00am
https://www.ditto.jobs/job/gumtree/3698831142?source=gumtree
3d
1
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US based client is looking for dynamic outbound agents on a night shift in Sunninghill.
Successful candidates will receive full product and systems training.
Responsibilities and expectations (not limited to):
Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance standards.
Desired Requirements, Experience and Qualifications
MatricAwareness of medical terms and disciplinesOutbound experience requiredExcellent verbal communication skillsNeutral accentComputer literateOwn transport (advantageous not essential)
Competencies
Objection handlingGood command of the English languageAbility to hold a conversation and think on your feet
Salary:
Paid per productive hoursShift allowance (Shift between 4pm and 4am only)Travel allowancePerformance incentives.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3050698397?source=gumtree
3d
1
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Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fibre at home compulsory to accommodate potentially working from home when requiredMust be fully vaccinated
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/776716915?source=gumtree
3d
1
SavedSave
Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fibre at home compulsory to accommodate potentially working from home when required Must be fully vaccinated
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/3992419714?source=gumtree
3d
1
SavedSave
PURPOSE OF THE ROLE
Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules. Produce real-time performance and productivity data to support the operational management team, focusing on strong performance, quality and compliance standards. Improve the top-line business decision-making processes by collecting, analysing, and reporting of data on the various campaigns
DUTIES AND RESPONSIBILITIES
Ensure dialer execution is aligned to all business unit KPI’sAutomate data loading within the dialer.Drive innovation and strategy in the current dialer platform.Real time analysis & monitoring of dialer campaigns to ensure compliance and adherence to set KPI’sReal time Management of the dialer to ensure optimal agent productivity.Identify and communicate any data anomalies or agent behavior issues to Senior Operations Team in real time.Dialer Incident ManagementRegular maintenance of the dialer.Understanding of client requirements and ensuring the correct Dialer strategy is implementedMonitor, analyse & report on the dialer requirements across the various campaignsRegular Reporting and updates on lead usage at agent level.Drive dialer metrics (Answer Rate/ RPC Rate) to influence conversion to sales.Analysis of dialer outputs and results as well as the implementation of changes and improvements.Create reports that business can use to monitor metrics and make decisions.Analyse Dialer data and share opportunities for improvement.Develop and manage strategy to run outbound campaigns, ensuring the saturation and penetration targets are achievedCollaborate with internal and external partners to maximize achievement of business goals
QUALIFICATIONS AND EXPERIENCE REQUIRED
Matric / Grade 12A relevant certificate or diploma is preferredMinimum of 3 - 5 years of experience as a Dialer administrator in a Contact Centre is requiredFamiliarity with reporting to a sales and service Operations.2-3 years’ experience working as a Dialer administrator in a sales Outbound Contact Center.Experience in working with Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI)Experience in working MySQLExpert capability in Microsoft ExcelKnowledge of business processes and functional areaExperience in estimating solution development and delivering solutions against those estimates
BEHAVIOURAL AND COMPETENCY REQUIRED
Strong interpersonal skills with the ability to build and maintain professional relationshipsExcellent analytical skillshttps://www.ditto.jobs/job/gumtree/3733803594?source=gumtree
3d
1
We are currently seeking International Inbound Debt Sales Consultants!!!
If youve got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation.
This is a no cold calling center with more of a hot lead base of customers.
Education and Experience:
MatricEnglish language proficiency, written and verbalMinimum 2-years debt sales experience (MUST)Must have worked on international campaignsMUST have a neutral accentMUST have knowledge of debt collection techniquesMUST have sound negotiation skills (not negotiable)
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsMeet minimum productivity requirements for calls dailyManage customer accounts and callsCollection script needs to be adhered to at all timesCarry a professional conversation
Working Hours:
Rotational shifts from 15h00 PM – 04h00 AM
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Salary: R7,500 (basic plus commission)
Attach those CVs and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/1567136070?source=gumtree
3d
1
SavedSave
DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/288950514?source=gumtree
3d
1
SavedSave
Job brief (Lead Generation) We are looking for enthusiastic and easy to understand telemarketers to generate sales EOI’s or live transfers by cold calling Australian households. You will be responsible for influencing potential customers within the realm of Private Health Insurance, General Insurance, Finance, Superannuation and more.
A successful telemarketer must be friendly and persuasive. They must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The ideal candidate will be able to overcome objections, answer questions, know when to close whilst maintaining professionalism and being consistently likeable. The goal is to promote business growth by expanding the company’s clientele
Requirements and skills
Cold calling people using a given phone directory to sell products promote services.Using scripts to provide information about product’s features, prices etc. and present them benefitsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phone.Working knowledge of relevant computer programs (e.g., CRM software) and telephone
systems
Excellent communication and presentation skillsProficient in EnglishSkilled in negotiation and dealing with complaints.Persistent and results-orientedPatient and able to handle customer rejection.
Working hours: 01h00am – 10:00am (night shift)
They will be working Monday – Friday
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
https://www.ditto.jobs/job/gumtree/1739863262?source=gumtree
3d
1
SavedSave
DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
Matric 12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/872251360?source=gumtree
3d
1
SavedSave
Outbound Sales Consultant
Our international client is looking for strong sales individuals to join our dynamic team in Sunninghill.
What You’ll be Doing
Lead generation from an existing client base.
During a Typical Day, You’ll
· Read from a scripted pitch
· Transfer warm leads to the USA team
· Work towards exceeding transfer targets
· Ensure high quality standards are adhered to
Requirements
· At least 6 months sales experience
· Computer literate
· Own transport (advantageous not essential)
· Excellent verbal communication skills in English
· Neutral accent
Working Hours
· Rotational shifts between 15h00pm to 03h00am
Salary – Basic, travel & shift allowances
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/2368239346?source=gumtree
3d
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