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To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand.
* To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
* To deliver and manage financial targets for the area
* To deliver and manage internal processes, procedures and compliance for the area
* To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
* To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
* To generate, analyse and act on relevant reports and provide feedback within specified timeframes
* To be the customers first choice health and beauty retailer by living and driving the company values
* To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
* To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
* To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
* To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
* To deliver adherence to HR policies and procedures that is aligned to corporate governance
*Education and Experience Requirements:*
* Essential: Grade 12
* Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
* Minimum 5 years experience in an area management role within a retail store operations environment with exposure to managing a diverse team
* Extensive people management experience
* Financial management experience (budgets, profit and loss statements, financial rations, etc.)
*Job Knowledge and Skills Required:*
* Retail Management
* Financial Management
* Risk Management
* Human Resource Management
* Change Management
* Business Acumen
* Commercial and Entrepreneurial Awareness
* Communication Skills
* Interpersonal Skills
* Analytical Skills
* Decision-Making Skills
* Able to motivate people
* Persuading Skills
*Essential Competencies*
* Deciding and Initiating Action
* Leading and Supervising
* Adhering to Principles and Values
* Presenting and Communicating Information
* Analysing
* Planning and Organising
* Delivering Results and Meeting Customer Expectations
* Coping with Pressures and Setbacks
* Entrepreneurial and Commercial Thinking
*Kindly note only ap
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU5NTk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247746&xid=1555_59596
2y
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