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Overview
Unison
Guarantee Acceptances (Pty) Ltd has over 36 years of expertise in the insurance
guarantee industry. As an independent Underwriting Manager for Renasa Insurance
Company Limited, we offer unparalleled stability and assurance. Our reinsurers are some of the biggest
and most secured reinsurance brands in the world and have partnered with Unison
for many years.
We believe great companies are
built from exceptional people and amazing clients, because of our growth, we
are seeking a Junior Guarantee Underwriter to join our dynamic team.
Key Responsibilities:
Analysing and interpreting Financial
Data from Clients. Qualitative research of Clients
in various Industries in SA. Producing comprehensive reports
for our Underwriting Committee. Various Engagements with Brokers
and Clients. General Reporting to Management.
Requirements:
Bachelor of Commerce in
Accounting or Finance.Proficiency in Microsoft 365.Excellent verbal and written
communication skills in English.Must possess strong analytical
skills.
Must live within a 5km – 10 km
radius from the office. We are in Ferndale, Randburg.
Salary: Market-Related, to be discussed at
the Interview
How to Apply: Interested candidates are invited to
email their Curriculum Vitae to applications@anslow.co.za Please note that copies of
qualifications and/or references will be requested. For more information please contact Nthabiseng on 010 880 8729
25d
Randburg
Results for manager office in Jobs in Gauteng
1
A well known Telecommunication company is seeking an experienced individual to work for them as a General manager within Branding and Marketing. Individual will be reporting directly to Chief Commercial Operations Officer. Calling on all Strategic, Innovators, Collaborators, Leaders to take up this opportunity in Johannesburg. Responsibilities: Strategy formulation and implementation of brand and marketing New business developmentCustomer experience journey Drive corporate governance Keep abreast of competitors Responsible for campaign growth Stakeholder engagement Project management Generate highest return on investment Lead digital marketing teams Partnering with vendors Financial management Emerging markets Digital communications and media Drive continuous improvement Implement best practices Must have, not negotiable: MBA / masters degree - Advantage Business degree / Marketing degree / Commercial degree No less than 15 years relevant experience Must have held a role as Global Brand Manager / Commercial Manager / Chief Marketing Officer Must have worked within FMCG / Global / Multinational companyExperience with emerging markets More than 5 years within senior management role Experience in digital communications and media Telecom industry experience Fluent in English Clear criminal record Contactable references - reference checks will be conducted upfront Skills / Competencies : LeadershipCustomer relationsFinancial Acumen Stakeholder management Decision makingCollaboration Project management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzE4Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776402&xid=1108_177186
7min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
4d
1
SavedSave
Job PurposeResponsible for creating and updating wine lists, making recommendations on food and wine pairings, and advising guests on wines based on their personal tastes. The role will also include developing controls to monitor stock, supervising wine service and collaborating with winemakers to renew our selections and monitor pricing. Education3-year Hospitality Management DiplomaCertification as a sommelier (adv)ExperienceMinimum of 5 years’ experience in food and beverage with 3 years as a wine stewardPrevious experience as a sommelier is an advantage Skills and KnowledgeStrong English communication skillsWine product knowledgePassion for wineKnowledge of food and beverage pairingsWine pricing and cost controlInventory & OE control proceduresBusiness & financial acumenProficient computer skills – MS Office and F&B software systemsStakeholder management Key Performance AreasWork with the F&B Operations Manager to develop F&B SOPs for wine service and ensure these are embedded in operationsCreate and update the wine menu in coordination with chefs and the Food and Beverage Operations ManagerRecommend food and wine pairingsAdvise guests on wines based on their personal tastes and food choicesInform guests about different varieties of wines and prices,Ensure wines are served at the right temperature and within the proper glasswareStore open bottles properly to maintain strong tasteManage the wine cellar and ensure par levels of stock available on guests’ requestsTrain waitrons on available wines, and how these should be servedNegotiate purchase prices with vendorsOversee all wine purchased and cost management in line with budgetsOrganise wine tasting days or “wine of the month” eventsPresent results on wine product performance including recommendations for improved opportunities for revenueResponsible for monthly wine stock takes to minimise stock loss and ensure stock on hand balances with monthly sales and in line with hotel budgeted beverage cost%Count, care and store all specialized Operating Equipment needed for wine display, serving and storage (bottle stoppers; decanters; sable; thermometers etc.)Oversee that the wine cellar is neat, clean and stocked for customer usageComply with all health and safety regulationsMonitor standards in wine cellar; fridges and stores in line with hotel FCS ensuring that audit target are achieved.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mjk4Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776290&xid=1109_182986
17min
1
SavedSave
Team LeaderRandburgSeasonal USA Campaign – Night Shift  Main purpose of the job:We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required manage a team in assisting clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within America’s sunny season, for 6 months.If you have worked with clients from America before, and are confident in managing a team to deliver exceptional service to the international market…… Apply Now!Key responsibilities:Effectively manage the team to ensure service delivery standards are metImmediately address any challenges the agents might face which may impact productivityCoach and mentor the teamsRegular performance reviews to ensure KPI’s are met andDaily management of absenteeism and attendanceBuild rapport with the client, and ensure every experience is exceptionalMaintain sound client relationsCreate and submit the necessary reporting on timeRegularly connect with management where support is neededMinimum Requirements:Must have worked night shift beforeMust have worked with American clientsMS Office literateExcellent communication both verbal and writtenWe will only consider applications from candidates who have worked on a USA campaign before.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mjg3N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776214&xid=1109_182877
17min
1
SavedSave
REPORTING TO SITE/PROJECT MANAGERPOSITION OBJECTIVEThe candidate will be responsible for implementing and maintaining awareness programs relating to safety, health, and the environment. He or she will also conduct all the below functions to ensure compliance with safety, health, and environmental requirements.MAIN RESPONSIBILITIES/OUTCOMES1.Policy & Regulation MaintenanceMonitor compliance of company SHE policies and proceduresEnsure a safe working environment for all stakeholdersRaising health and safety awareness and reporting on key issues - Advise on provisions to minimize safety risksEnforce OHS policiesCollaborate with managers to ensure site complies with relevant safety legislation and regulations and identify safety issuesLiaise with and report to official regulatory bodies on OHS mattersAttend, participate and / or facilitate safety meetings including Safety Committee meetings and Toolbox Meetings2.Method Statements & Risk AssessmentsAssist with preparing method statements together with the relevant site management teams. Team’s meetings/meetings to be held to discuss suggested methods in detail to ensure full understanding of task steps.Prepare issue-based risk assessments in line with method statements and all related SHE documentation.Carry out continuous risk assessments for activities on site and in workshops.Monitor and assess unsafe conditions/behaviour and make recommendations to site management on how to avoid or mitigate these risks.Conduct Job Safety Observations to identify potential hazards in the workplace and mitigate the risks identified.3.SHE File Preparation & MaintenanceCompile and maintain SHE Files, all supporting documentation and the communication thereof.4.Site Safety InspectionsPerform daily site inspectionsCarry out safety corrective actions as a result of site inspections, investigations, or compliance requirementsIntervene in unsafe activities or operations and take action to correct unsafe conditions, performance, or actionsAccompany client, auditors, inspectors or other health and safety representativesReport accidents, unsafe conditions, and unsafe acts to site management5.Accident InvestigationRespond immediately to safety incidents / accidents ensuring risk mitigation strategies are implemented in a timely mannerSupport the incident management process in investigations, data gathering and reportingProvide input on corrective actions for all incidents, accidents or near misses6.Record KeepingAssist with internal and external audits, when requiredGeneral management of safety administration, as requiredMaintain and manage safety records, logbooks, registers, and documentation, as required7.TrainingProvide SHE training, awareness and inductions on site to employees, contractors, and other relevant parties.MINIMUM QUALIFICATIONSSAMCPC Project and Construction Management. The South African Council for the Project and Construction Management Professions (SACPCMP) Registered.Grade 12Drivers License Code B (Code
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzA0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776078&xid=1108_177046
27min
1
SavedSave
Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
4d
1
SavedSave
Procurement specialists are responsible for facilitating the evaluation of tenders, products and services, negotiating contracts to ensure approved purchases are cost efficient, of high quality and meet the requirements of the organisation.QualificationRelevant Commercial Degree or Diploma in Purchasing / Logistics Management or equivalent with commercial subjects.Knowledge Skills5 years procurement experience with at least 2 years dealing with procurement administration.At least 3 years’ experience in practicing Public Procurement Regulation as prescribed by the National Treasury/ PFMA/ PPPFA and BBBEE.SAP experience in the Materials Management module (particularly SAP Contract Administration) would be an advantage.Computer literacy (Microsoft Office suite: Word/Excel/Power Point/MS Project).To facilitate the administration of the integrated procurement process and to conduct commercial evaluations i.e. cost evaluations, B-BBEE evaluations and other statutory compliance checks and to ensure follow-through of recommendations to contract management and contract close-out.To provide procurement advice to internal clients on procurement strategies to optimally serve business needsTo manage the negotiations and finalisation of supply and service contracts to achieve cost savings and other commercial targetsTo effectively support B-BBEE imperatives and initiativesTo assist internal user departments / clients with the development of clear technical specifications and associated cost modelsTo provide support to the procurement manager with the implementation of procurement strategiesTo effectively implement procurement policy-, systems- and procedures and to ensure compliance thereto in the execution of procurement dutiesTo ensure timely execution of procurement processes and to manage internal client expectationsTo monitor supplier performance based on Service Level Agreements (SLAs)To monitor supplier development plans for supplier growth and improved service deliveryThe incumbent must be prepared and willing to work overtime on short notice
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODg1Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779716&xid=1108_178856
3h
1
SavedSave
Are you a seasoned financial leader seeking a dynamic opportunity in the professional services/consulting industry? Look no further! Empire Recruitment SA is partnering with a prestigious client in search of a highly skilled CFO to drive financial excellence and strategic growth.Requirements & SkillsDemonstrated experience as a CFO in at least one PE-backed business.Strong background in professional services, preferably with a tech-enabled focus.Direct responsibility for FP&A, Investor Relations, Pricing, and Budgeting functions/teams.Directly responsible for preparing and presenting financial reports for equity investors.Lead a strategic role in assessing synergies in M&A and ensure synergy realisation during acquisition integration efforts.Experience in leading and improving financial processes, including A/R, A/P, and financial close processes.Lead systems review for financial processes to optimise performance, reduce manual effort, and ensure reliable and timely financial data.Develop client margin models and pricing strategies to drive market penetration and enhance margins.Lead total company forecasting and budgeting processes.Direct discussions regarding compensation schemes to drive desired business performance, overseeing compensation and investment committees.Lead overall compliance from a financial and process standpoint.Oversee cash management and balance sheet.Collaborate closely with the CEO and other key leaders, serving as a business partner in driving growth
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODgyNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779693&xid=1108_178825
3h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202546
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202531
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202543
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202525
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202540
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
4d
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Our client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Insurance Industry Finance Manager to join their team.
Job Purpose:
The Finance Manager will have experience in financial management, accounting, and the financial/insurance sector. The role involves overseeing financial activities like budgeting, forecasting, reporting, and risk management. Its a leadership position demanding both technical know-how and strong leadership abilities.
Responsibilities:
• Oversee all aspects of the companys financial operations, including budgeting, forecasting, financial reporting, and cash flow management
• Develop and implement financial policies and procedures
• Prepare financial statements and reports in accordance with GAAP or IFRS
• Analyse financial data and provide insights to management to support strategic decision-making
• Manage and mentor a team of finance professionals
• Identify, assess, and mitigate financial risks
• Maintain strong relationships with external auditors and regulatory bodies
• Stay up to date on industry trends and best practices in financial management Additional Desired Skills:
• Experience with budgeting and forecasting within the insurance industry
• Knowledge of risk management principles and practices
• Strong understanding of regulatory requirements relevant to the financial and insurance industry
• Experience working in a fast-paced and dynamic environment Qualification and Experience:
• CA (SA) Qualified (Essential)
• Bachelor of Commerce (BCom) degree or equivalent qualification in a relevant field, such as Accounting or Finance
• Completion of articles with a recognised professional accounting body (SAICA, SAIPA, or equivalent) is highly desirable
• Minimum of 8 years experience in a financial management role, with at least 3 years of experience within the financial and insurance industry (Essential)
• Minimum of 5 years experience in a managerial role
• Proven track record of success in financial planning, analysis, and reporting
• Strong understanding of financial accounting principles, GAAP (Generally Accepted Accounting Principles), and IFRS (International Financial Reporting Standards)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders
• Experience with financial modeling and forecasting
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and accounting software (e.g., SAP, Sage)
• Strong leadershi...Job Reference #: 202657
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202537
4d
1
SavedSave
Requirements:To supervise the Logistics processes and team in order to achieve business objectives National Diploma: Supply Chain ManagementCompliance and alignment to legislative requirements (eg POPIA)5 - 10 years relevant experience in a related role within the food manufacturing environmentMust have knowledge and skills of the following:The principles of HACCP, an understanding of Quality Control in the Production environment, quality and food safety requirements for a Quality Management System.Must have experience of a Production & Refining Processes i.e. production, principles, methodologies and processes Apply health, safety, security in your environmentComply to Legislation as set out in the OSH Act and to organisational standardsHSE Management:Quality & Food SafetyCustomer ServiceProduction & Packaging ManagementOperations & Production ManagementInventory, Warehouse & Logistics ManagementRegulations & Standards ComplianceRecords ManagementFinancial Management: Ensure controls are in place to mitigate material risksPlanning & Scheduling / Results FocusOperating computer systems such as MS Office (Excel, Word, PowerPoint, Outlook) and SAPProject management tools and techniquesReport WritingConduct structured workshop meetingsPresentationsLogistics ManagementMust be able to apply the organisations code of conduct, the principles of corporate governance and ethics Apply basic business principlesNeeds to have problem-solving techniques to make decisions or solve problemsMust have good people supervisory skills and be able to apply basic human resources practicesRecruitmentIndustrial RelationsTraining and Development
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEwMTc3OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1267273&xid=1109_101779
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Employer DescriptionBusiness of distributing cosmetic and personal care ingredients for manufacturers, as well as bulk finished products and packaging.Job DescriptionYou will be responsible for:Presenting and selling technical ingredients to the manufacturing sectorDeveloping and growing the ranges of the producers of such ingredients in the Sub-Saharan African marketAssisting customers with formulation adviceCustodian of current business at allotted customers and to grow the businessDeveloping new customer sales opportunities within South Africa and Sub Saharan AfricaProduct training and motivating your colleagues to assist with securing business leads and sales.New product development and technical/formulating support at customersPresent new ranges to customers and identify key products of focus within allotted suppliers portfoliosEvaluating market opportunities, customer potential, and translating this into salesReporting to principal suppliersForecasting, budgets and costing of products and product rangesYou should have the following:Valid drivers license and motor vehicleMust be willing to travel locally, may be required to travel internationallyQualificationsScientific degree in chemistry, biochemistry, cosmetics or pharmaceuticalsSkills3 years of relevant technical sales experience (cosmetic, cosmeceutical, fragrance, toiletries, pharmaceutical, detergent)Must demonstrate can work in a highly pressurised and multi-tasking office environmentHighly computer literateBenefitsCommission from products sold and customer salesCompany laptopPetrol card
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEwMTQyNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1267136&xid=1109_101425
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SavedSave
The Role: One of our major clients is currently looking for a Senior Business Analyst with Capital Markets experience to join a derivatives markets pricing and valuations team to be the main link between business and IT in process delivery. This is a 12 months contracting position in JHB. Skills and Experience: Qualifications required: BCom or BSc in a numerate field such as Computer Science or MathematicsFRM/CFA professional finance certification is a distinct advantageIndustry recognised Business Analysis certifications Experience required: 7+ years of Business Analysis experience in capital markets2+ yearsâ?? financial markets experience in equities, forex, bonds, or commodities is a MUST, either from a technology, operations, or back-office perspectiveExperience in derivatives pricing, trading, clearing settlement, and risk management is an advantageAdvanced technology, analytical and communication skills2+ yearsâ?? experience in lean/agile delivery of large projects (Scrum, Kanban, SAFeâ?¢)Key Accountabilities: Responsibilities: Liaise with stakeholders to elicit and document complex requirements in one-to-one or group workshopsPrioritise requirements with Product Owner to identify project deliverables and timeframesBuild and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue, listen, advise, influence, and negotiate to achieve win-win outcomes.Test and validate the functionality of all technical solutions in line with business requirements on completion of developmentFacilitate agile ceremonies including sprint planning and sprint showcasesHelp coordinate project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutionsAnalyse, validate, and document business organisational and/or operational requirements and provide alternatives and make recommendations.Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, re-usable and sustainable and solve complex business problems.Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.Collaborate with various business areas and teams to ensure integration and consistency of solutions across businessCompile training material and provide end-user training to stakeholders where relevantOther: Work Environment: hybrid/remote
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzcyOTkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1266753&xid=1108_72993
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AMKA Products is looking for a Junior Industrial engineer for their Supply chain Manufacturing department.
Job description:
* Conducting time studies and setting targets for production.
* Optimise processes through effective line balancing and work flow improvement.
* Recommend methods for improving utilization of personnel, material, and utilities.
* Develop and maintain a measuring system to calculate and measure productivity.
* Managing process documentation and preparing production reports
* Identify, document, and maintain work measurement for production related processes.
* Collect data and generate graphs /trends on quality defects and efficiency as requested
* Develop and maintain layout of current and new facilities.
* Strive for Continuous Improvement through lean manufacturing initiatives
Qualification
* Minimum - National Diploma in Industrial Engineering
Knowledge
* SAP
* Knowledge of Shopware would be advantageous
Experience
* AutoCAD experience
* Minimum 2 years in a similar position
*Desired Skills: *
* Autocad
* MS Office Suite
* Excel
* Reports
* Presentation Skills
*Desired Work Experience: *
* 2 to 5 years Industrial Engineering
*Desired Qualification Level: *
* Diploma
*About The Employer: *
Amka Products (PTY) Ltd is an FMCG Business founded in Pretoria in the 1950s. From the outset Amka has focused on the unique needs and opportunities inherent in Africas emerging markets.
The company specializes in the research development, manufacturing and marketing of products that meet consumer needs in Hair Care, Skin Care, Fragrance and Home care markets in over sixty countries around the world.
Distribution is achieved through chain stores, independent retailers, salons, wholesalers and buying groups. Amka operates from various facilities in Sunderland Ridge, Pretoria. Amka also runs a Hair & Skincare Academy.
*Employer & Job Benefits: *
* Medical Aid
* Pension Fund
* Performance Bonus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0Xzk0MTRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1184291&xid=1554_9414
2y
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