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Results for guest house manager in "guest house manager" in Jobs in Gauteng in Gauteng
A
front desk job at a guest house involves managing the entire "guest
lifecycle," from the first inquiry to the final departure. Because guest
houses are often smaller than hotels, front desk staff typically handle
a wider variety of tasks, often acting as a combination of
receptionist, concierge, and administrative assistant. 1. Guest Check-In & ArrivalWarm Welcome: Greeting guests immediately with a professional and friendly demeanor to set a positive tone for their stay.Registration:
Verifying guest identities (photo ID), confirming reservation details
(room type, dates, rates), and ensuring registration cards are completed
accurately.Key Management: Issuing room keys and explaining how to use them, as well as providing directions to the room.Orientation: Informing guests about essential house rules, Wi-Fi access, breakfast times, and available amenities. 2. Reservation & Revenue ManagementBooking Handling: Managing new reservations, modifications, and cancellations via phone, email, or walk-ins using a Property Management System (PMS) Upselling: Informing guests of additional services (e.g., Spa bookings, room upgrades, or special packages) to maximize revenue.Invoicing: Preparing guest bills and ensuring all charges (room, laundry, mini-bar) are posted correctly to the guest folio. 3. Guest Services & Problem SolvingConcierge Duties: Providing local area information, such as restaurant recommendations, transportation options, and local attractions.Request Fulfillment: Handling special guest requests like wake-up calls, taxi bookings, or extra linens.Conflict Resolution: Addressing and resolving guest complaints promptly and politely, escalating issues to a manager only when necessary. 4. Financial ResponsibilitiesPayment Processing: Collecting payments via credit cards, cash, or vouchers and providing accurate receipts.Cash Management: Balancing the cash drawer at the end of each shift, managing reception floats, and securing all monies in a safe. 5. Administrative & Operational SupportInterdepartmental Coordination: Communicating with housekeeping to confirm room readiness and with maintenance to report any repairs needed.Record Keeping: Maintaining accurate guest records, incident logs, and shift handover notes for the next team.Facility Oversight: Monitoring the lobby for cleanliness and security, often replenishing guest amenities like brochures or coffee stations. 6. Daily Shift Routine Phase Typical TasksStart of ShiftReview shift logs, count the cash float, and check for VIP arrivals.Mid-ShiftHandle peak check-out/check-in times, answer emails, and coordinate cleaning.End of ShiftReconcile daily transactions, prepare reports, and brief the incoming shift.7. Job requires you to work on Weekends
4d
Kempton Park1
We are looking for a reliable and experienced maintenance person to manage day-to-day repairs at a guest house.Requirements:
Proven experience in:
Plumbing (leaks, taps, toilets)
Electrical basics (lights, plugs, DB checks)
General repairs (doors, locks, painting)
Must work neatly and clean after every job
Must complete tasks fully without supervision
Must be responsible and take ownership of the property
Important:
This is not a training position
You must already know how to do the work
A practical test will be done before hiring
What we offer:
Accommodation available (optional)
Salary: (depending on experience)
Stable, long-term position
Rules:
No unnecessary visitors
Clean living space required
Professional conduct at all times
Apply via:WhatsApp / Call: 072 968 5190Email: admin@kiwiboutiquelodges.co.zaLocation: 958 Justice Mahomed, Brooklyn, Pretoria
11d
1
SavedSave
Property Operations Executive - POS26176Location: Kempton ParkSalary: MR (to be discussed) We are seeking a seasoned Complex Operations Executive to take strategic and operational accountability for a premier multi-disciplinary complex. This executive role oversees Gaming, Hospitality, Conferencing, and Entertainment, ensuring a world-class guest experience while driving sustainable revenue and high-level profitability. RequirementsMinimum 10 years at an Executive Management level within a similar complex multi-business environment.Deep understanding of gaming operations and revenue optimization within a regulated environment.Proven track record in strategic leadership, financial management, and large-scale operational transformation.Ability to obtain a valid Gaming License is mandatory.Willingness to work extended hours, weekends, and public holidays in a smoking-permitted environment.Valid drivers license and willingness to travel as required. Key ResponsibilitiesLead the overall growth strategy, ensuring alignment with long-term commercial and transformation objectives.Optimize gaming floor performance through strategic product mix, customer segmentation, and VIP/Premium player initiatives.Manage casino and hotel operations to maximize productivity across all support functions.Develop and monitor operational budgets, forecasts, and cost-optimization initiatives.Maintain critical relationships with regulators, shareholders, unions, and community leaders.Drive B-BBEE initiatives and lead a high-performance, diverse team across multiple disciplines. How to Apply
https://www.executiveplacements.com/Jobs/P/Property-Operations-Executive-1276035-Job-Search-3-27-2026-9-45-34-AM.asp?sid=gumtree
4h
Executive Placements
Butler and House Manager Role – Private HouseholdA distinguished private household based in Johannesburg is seeking an experienced Butler / House Manager to oversee the smooth day-to-day operations of a high-end residence.This position requires a highly professional individual with a strong background in luxury private service, exceptional organisational skills, and the ability to operate with the highest level of discretion and confidentiality.Key Responsibilities• Oversee the daily management and presentation of the residence• Deliver impeccable butler service to principals and guests• Coordinate and supervise household staff and external service providers• Manage household logistics, inventories, and maintenance schedules• Assist with private events, guest hosting, and formal service• Ensure the residence is maintained to the highest standards at all timesCandidate Requirements• Minimum 10+ years experience within a private household, luxury estate, or high-end hospitality environment• Valid South African driver’s licence• Based in or willing to relocate to Johannesburg• Highly organised, adaptable, and service-driven• Absolute discretion and professionalismPersonal Attributes• Polished and well-presented• Proactive with strong attention to detail• Calm and efficient in a fast-paced environment• Trustworthy with a strong sense of confidentialityPackageA competitive salary and benefits package will be offered to the successful candidate, commensurate with experience.ApplicationQualified candidates are invited to submit a detailed CV and brief introduction.dewald112277@icloud.comPlease note: Direct applicants only. No agencies. Send CV To the above mentioned emails ONLY please.
19d
VERIFIED
SavedSave
Butler and House Manager Role – Private HouseholdA distinguished private household based in Johannesburg is seeking an experienced Butler / House Manager to oversee the smooth day-to-day operations of a high-end residence.This position requires a highly professional individual with a strong background in luxury private service, exceptional organisational skills, and the ability to operate with the highest level of discretion and confidentiality.Key Responsibilities • Oversee the daily management and presentation of the residence • Deliver impeccable butler service to principals and guests • Coordinate and supervise household staff and external service providers • Manage household logistics, inventories, and maintenance schedules • Assist with private events, guest hosting, and formal service • Ensure the residence is maintained to the highest standards at all timesCandidate Requirements • Minimum 10+ years experience within a private household, luxury estate, or high-end hospitality environment • Valid South African driver’s licence • Based in or willing to relocate to Johannesburg • Highly organised, adaptable, and service-driven • Absolute discretion and professionalismPersonal Attributes • Polished and well-presented • Proactive with strong attention to detail • Calm and efficient in a fast-paced environment • Trustworthy with a strong sense of confidentialityPackageA competitive salary and benefits package will be offered to the successful candidate, commensurate with experience.ApplicationQualified candidates are invited to submit a detailed CV and brief introduction.dewald112277@icloud.comPlease note: Direct applicants only. No agencies.
20d
Bryanston1
SavedSave
The ideal candidate will be hands-on, energetic, and customer-focused, with a passion for creating exceptional guest experiences and leading strong service teams. The restaurant is a stylish, modern venue known for its lively atmosphere, top-tier food and cocktail menus, and seamless blend of dining and social energy. The pace is fast, the standards are high, and the team culture is rooted in energy, professionalism, and passion for hospitality.Core Criteria:Minimum 3 years experience in a supervisory or floor management role in an upmarket or high-volume restaurant environment.Strong leadership, interpersonal, and communication skills.Excellent problem-solving ability and conflict resolution skills.High attention to detail and ability to multitask under pressure.Knowledge of POS systems and stock controls is an advantage.Willingness to work flexible hours, including evenings, weekends, and holidays.Core Responsibilities:Manage daily floor operations, ensuring smooth service flow and guest satisfaction.Supervise and motivate front-of-house staff, including waiters, hosts, and runners.Oversee staff scheduling, training, and performance management.Handle guest queries and complaints promptly and professionally.Ensure adherence to service standards, hygiene protocols, and brand policies.Liaise closely with the kitchen and bar teams to ensure timely and quality service delivery.Monitor stock levels for floor-related items and coordinate with relevant departments.Conduct daily pre-shift briefings to align the team on expectations and specials.Support management in driving upselling strategies and revenue targets.This is a live-out role.
https://www.jobplacements.com/Jobs/F/Floor-Manager-1268961-Job-Search-03-05-2026-10-24-17-AM.asp?sid=gumtree
22d
Job Placements
1
Food & Beverage Manager - Front of House (Head of Department)Centurion Country Club are seeking a dynamic and experienced Food & Beverage Manager to join their leadership team and take full ownership of their Front of House operations.Position Details:Job Title: Food & Beverage Manager (Head of Department – Front of House)Department: F&B OperationsReports To: General ManagerStart Date: 1 April 2026Employment Type: Permanent | Full-TimeLocation: Centurion, Gauteng, South AfricaRole Purpose:The F&B Manager – Front of House is responsible for the strategic and operational management of all guest-facing food and beverage services across the Club. This includes service excellence, bar and beverage operations, member and guest engagement, FOH staffing, outlet management, events coordination, and retail offerings.Current outlets include Bars, Service Areas, Halfway House, Beverage Cart, Retail Shop, Padel Restaurant and the Driving Range Kiosk. The successful candidate will collaborate closely with the Executive Chef to ensure the holistic success of the Clubs F&B objectives.Key ResponsibilitiesFOH Operations & Member Experience:Oversee all FOH outlets ensuring consistency in service, quality, and presentationManage daily operations across all outlets and public areasDevelop and implement service SOPs for consistency across all outletsManage member/guest complaints effectively, turning challenges into opportunitiesMaintain a comprehensive understanding of the Centurion member and guest journeyStaff Management & Development:Lead, schedule, and evaluate FOH staff using a Management By Walking Around (MBWA) approachProvide ongoing training, mentorship, and professional development for FOH staffEnforce grooming, uniform, and presentation standards alwaysDrive a culture of accountability, positivity, and teamworkMonitor staff time & attendance via ERS Biometric systemBeverage & Retail Oversight:Manage bar operations and beverage service standards across all outletsDevelop beverage menus, promotions, and upselling strategiesEnsure proper stock control, FIFO rotation, and storage practicesOversee retail shop operations including product selection, merchandising, and sales targetsBuild strong supplier relationships for beverages and retail productsFinancial & Administrative Oversight:Develop and manage FOH departmental budgets with annual forecastingEnsure an overall gross profit percentage (GP%) is consistently achievedImplement stringent stocktaking and inventory controls on a monthly basisProvide accurate and timely financial reporting to GM / Financial ManagerEv
https://www.jobplacements.com/Jobs/F/Food--Beverage-Manager-Front-of-House-1267976-Job-Search-03-03-2026-05-00-15-AM.asp?sid=gumtree
25d
Job Placements
1
SavedSave
Key ResponsibilitiesFOH managers lead front-of-house teams, ensuring high-quality service and smooth restaurant operations.They are responsible for scheduling, training, and supervising staff, as well as handling customer complaints.Operational duties include managing reservations, overseeing cleanliness, and ensuring compliance with health and safety regulations.Strong communication, leadership, and organizational skills are essential for success.FOH managers play a key role in shaping the guest experience and directly impact restaurant profitability. Required QualificationsNational Certificate Matrix (Grade 12)BCOM in Commerce and IT Management Degree Preferred certificationCyber Security CertificatePrince 2 Project ManagementITIL Service Management FoundationMCSA 2000 ProfessionalMCSA 2003 ProfessionalMaster Network Engineer (MNE) DiplomaAssociate Network Engineer (ASE) Diploma Required Experience5 years experience in management role
https://www.executiveplacements.com/Jobs/I/ICT-Manager-1269196-Job-Search-03-06-2026-04-11-02-AM.asp?sid=gumtree
22d
Executive Placements
1
SavedSave
Duties: Oversee daily operations across both restaurantsWork closely with the Head Chef to ensure seamless front- and back-of-house collaborationLead, mentor, and manage all waitstaffUphold exceptional service standards and drive ongoing staff trainingMaintain strong wine knowledge and assist guests with informed recommendationsEnsure a refined, consistent, and memorable guest experience Requirements: Grade 12A formal hospitality qualificationHighly experienced in luxury or boutique hospitality environmentsCharismatic, polished, and guest-focusedStrong leader with proven team management skillsDeep understanding of service standards, training, and wine culturePassionate about excellence and operational detail
https://www.jobplacements.com/Jobs/R/Restaurant-Manager-1267522-Job-Search-03-02-2026-10-04-24-AM.asp?sid=gumtree
25d
Job Placements
1
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Key Responsibilities:Manage and lead front-of-house operations to ensure smooth service and guest satisfactionDrive service excellence and uphold brand standardsOversee staff recruitment, training, scheduling, and performance managementCollaborate with the kitchen and bar teams to ensure seamless communication and operationsMonitor financials including budgets, stock control, and daily cash-upsEnsure health, safety, and hygiene compliance at all timesRequirements:Minimum 3 years experience as a Restaurant Manager or General Manager in a high-volume, upmarket restaurant or hospitality venueStrong leadership and people management skillsExcellent communication, problem-solving, and organisational abilitiesCustomer-focused with a keen eye for detail and qualitySolid understanding of restaurant financials, POS systems, and service protocolsHospitality or business-related qualification is advantageous
https://www.executiveplacements.com/Jobs/R/Restaurant-General-Manager-1198868-Job-Search-06-30-2025-10-05-47-AM.asp?sid=gumtree
9mo
Executive Placements
1
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GENERAL MANAGER – OPERATIONS (POS26117)Burgersfort, LimpopoSalary: Market Related A leading hospitality and entertainment resort is seeking a dynamic and experienced General Manager – Operations to lead and manage full resort operations, including hospitality, gaming, and support functions. Minimum Requirements:Matric / Grade 12Business degree or hospitality management qualification (essential)Minimum 8 years’ hospitality, gaming, or retail experience (5+ years senior management)Strong leadership, financial, and operational management skillsResults-driven, strategic thinker, able to perform under pressure Operational Requirements:Valid driver’s licence and willingness to travelAbility to work extended hours, weekends, and public holidaysMust meet gaming regulatory requirements Key Responsibilities:Full operational and financial management of the resortDeliver revenue growth, profitability, and market share targetsDevelop and execute annual business plans and budgetsEnsure exceptional service standards, hygiene, maintenance, and complianceOversee legislative and gaming regulatory complianceLead transformation and B-BBEE initiativesDrive marketing, promotions, and guest experience excellenceLead, motivate, and develop senior management and staff ? Please NoteShould you not hear from us within 21 working days, kindly consider your application unsuccessful. We take every measure to ensure your personal information is securely stored in our database, in line with data protection regulations
https://www.executiveplacements.com/Jobs/G/GENERAL-MANAGER--OPERATIONS-1266463-Job-Search-02-26-2026-05-00-20-AM.asp?sid=gumtree
1mo
Executive Placements
1
SavedSave
Duties: Rapidly process incoming alerts and fragmented incident reports (medical, security, operational).Ask sharp, focused questions to understand whats not being said.Determine the situation type, status, risk level, and what information is still missing. Build Situational Models.Piece together incomplete facts into a live operational picture.Track evolving events, milestones, and tasks.Use tools, systems, and human conversations to validate and refine your understanding. Communicate with Strategic ClarityIdentify and activate the required capabilities and support parties, determining roles, sequencing, and interdependencies (know who needs to know what, and when and make sure they do).Write succinct updates, distil complex dynamics, and adapt your tone to suit operations teams, executives, insurers, and partners.Keep information and updates flowing until resolution, maintaining calm, confidence, and accuracy.Coordinate across stakeholders to ensure progress is tracked, responsibilities are clear, and deadlines dont slip unnoticed.Follow up, nudge where needed, connect the dots across teams, and eliminate ambiguity.Offer presence, support, and clarity to camp staff and managers in the field.Communicate clearly and deliver real-time updates and context-rich summaries to stakeholders, internal and external as a Service progress.Maintain complete, confidential, time-stamped records of incident progression and communications.Help turn experience into insight: your logs are used to train, audit, and improve future responses to incidents. Requirements: Grade 12A formal qualificationAt least 2 3 years experience in Travel / Tourism or Remote Lodge ManagementBackground in reservations management, travel design, lodge management, operations coordination, guest experience and communications rolesExceptional organisational and administrative skillsAble to work flexible hours and be on standby for any emergent emergencies or other issuesSteady under pressure.Analytical and curious.Excellent written and verbal communication skills; calm and crisp. You know how to speak to field teams and executives alike.Able to understand complex operations and need for order, sequencing, and awarenessOperationally aware. Youve worked in field contexts like remote tourism, travel and logistics, conservation, and hospitality.Digitally fluent.Geographically savvy. Knowledge of Southern and East Africa, especially park-based and remote environmentsExperience in ecotourism, conservation, logistics, and travel settings.Experience in intelligence, analysis, communications, dispatch, or situational reporting roles Multilingual fluency regional languages are an assetFamiliarity with protected area and remote hospitality realities in South
https://www.jobplacements.com/Jobs/C/Coordinator-1197296-Job-Search-06-24-2025-16-03-31-PM.asp?sid=gumtree
9mo
Job Placements
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