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Results for customers service in "customers service" in Jobs in Gauteng in Gauteng
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We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
10h
Job Placements
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Job PurposeThe Service Advisor will be responsible for managing customer enquiries, bookings, job cards, quotations, and customer communication for automatic and manual gearbox repairs. The role requires strong customer service skills, technical understanding of gearboxes, and the ability to coordinate between customers and the workshop to ensure efficient turnaround times and quality service delivery.Key ResponsibilitiesCustomer Service & CommunicationAssist customers with gearbox-related enquiries (manual and automatic).Provide professional advice on repairs, services, and maintenance.Maintain regular communication with customers regarding job progress and timelines.Handle customer complaints and ensure issues are resolved professionally.Bookings & Job Card AdministrationBook vehicles in for inspection, diagnostics, repairs, and rebuilds.Open and manage job cards accurately.Ensure job cards contain correct customer details, vehicle information, and reported faults.Follow up on job progress and ensure job cards are updated accordingly.Quotations & AuthorisationsCompile accurate quotations for gearbox repairs, rebuilds, and parts replacement.Liaise with workshop technicians to confirm required repairs and parts.Obtain customer authorisation before proceeding with repairs.Manage additional approvals when further damage is identified during stripping.Workshop CoordinationLiaise daily with technicians and foreman to track progress and turnaround times.Ensure parts required are ordered and available to prevent delays.Prioritise work based on urgency, customer requirements, and workshop capacity.Warranty & ComebacksHandle warranty claims and comeback cases in line with company procedures.Ensure proper documentation is completed for all warranty repairs.Communicate clearly with customers regarding warranty coverage and limitations.Invoicing & DocumentationEnsure job cards are complete and accurate for invoicing.Confirm labour and parts usage matches job card information.Assist with invoice preparation and customer collection procedures.Maintain accurate filing and record keeping of all documentation.General ResponsibilitiesMaintain professional appearance and conduct at all times.Ensure customer satisfaction and uphold Mayfair Gearbox service standards.Support workshop manager with daily administration and reporting when required.Minimum RequirementsMatric / Grade 12 (essential).Minimum 2–5 years experience as a Service Adviso
https://www.jobplacements.com/Jobs/S/Service-advisor-1264156-Job-Search-02-19-2026-07-00-15-AM.asp?sid=gumtree
10h
Job Placements
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Minimum requirements for the role:A tertiary qualification in Biomedical Technology, Medical Laboratory Science, or a related field is preferable, but would consider someone if they have strong customer service experience working within the IVD industry.Previous experience having worked within a Customer Service, Internal sales or a Coordinator role is essential.Previous Experience working with automated laboratory systems and diagnostic analysers, consumables are preferred but not essential. The successful candidate will be responsible for:Managing customer service activities, which include sales and processing orders, supporting customers with enquiries, and ensuring smooth communication between customers, sales, service engineers, logistics, and suppliers.Coordinating customer requests and liaising with internal teams to ensure timely resolution.Monitoring and managing service repairs on equipment and new orders with customers.Maintaining accurate customer records and updating internal systems.Handling queries with customers on the equipment they have ordered.Providing feedback to customers regarding various products that they have ordered.Ensuring external sales are kept informed of any developments that are relevant to their customers.Salary package, including benefits, is highly negotiable depending on experience gained.
https://www.jobplacements.com/Jobs/C/Customer-Service-Coordinator-Randburg-1261627-Job-Search-02-11-2026-10-36-59-AM.asp?sid=gumtree
8d
Job Placements
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To lead and evolve the customer service function into a strategic, value-generating division that sets industry benchmarks in service excellence, operational efficiency, and customer satisfaction. This role is pivotal in transforming service operations into a profit centre while championing innovation, digital enablement, and cross-functional alignment.KEY RESPONSIBILITIES: (6 months fixed term contract)Define and evolve customer service standards, objectives, and initiatives to align with corporate strategy.Lead and manage the daily operations of the contact centre to ensure efficient service delivery and high customer satisfaction. This includes supervising and supporting agents, providing training, and performance management.Act as the voice of the customer in executive forums, translating feedback into actionable insights for product and service enhancements.Collaborate cross-functionally with departments to align service delivery with broader business objectives.Champion the adoption of CRM platforms, AI-driven support tools, and self-service portals to enhance customer engagement and reduce service friction.Monitor KPIs such as first-call resolution, average handling time, and customer satisfaction scores, using insights to drive continuous improvement.Resolve complex, escalated service issues that require coordination across departments, ensuring timely and satisfactory outcomes.Ensure adherence to regulatory standards, warranty policies, and service-level agreements (SLAs).Implement quality assurance programs and audits to maintain high service standards.Manage resources and budgets to optimize operational efficiency and cost-effectiveness.Champion a service-led culture across the organization, influencing product, sales, and marketing teams.EducationBachelors degree in business administration, Communications, or a related field (preferred).Minimum of 58 years experience in a contact centre or customer service leadership role.Understanding of workforce planning, scheduling, and resource allocation.Proven track record of transforming service operations and implementing best-in-class practices.
https://www.jobplacements.com/Jobs/C/Contact-Centre-Lead-1262237-Job-Search-02-13-2026-04-07-54-AM.asp?sid=gumtree
6d
Job Placements
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Responsibilities:Grow Sales Year on Year (existing and new customers)Meet and exceed annual budgetRetain 100% of existing customersResolve or escalate customer queriesReporting Be able to identify customer and market trendsCustomer focused Requirements:MatricAt least 2 years sales experience in a structured sales environment supported by proof of meeting and exceeding targets and a positive customer referenceTyre industry experience (preferred)N.B. Experience of selling to large enterprisesTechnically able to present our solution by quality sales demonstrations and customer interactionN.B. Commitment for over-achievement - TARGET DRIVENN.B. Be able to open sales opportunities and be able to close dealsDisciplined
https://www.jobplacements.com/Jobs/S/Sales-and-Service-Consultant-1264351-Job-Search-02-20-2026-01-00-16-AM.asp?sid=gumtree
5min
Job Placements
1
REQUIREMENTSMatric is essential.2 5 years experience as a printer technician or similar technical service role.Ability to work independently and manage service calls effectively.Good communication and customer service skills.RESPONSIBILITIESInstall, configure, and commission printers at customer sites.Diagnose faults and perform repairs on printers.Conduct routine servicing and preventative maintenance to minimize downtime.Troubleshoot print quality issues, hardware faults, and consumable-related problems.Replace parts, toners, ink, paper, etc. as required.Provide technical support and guidance to customers on correct printer use and care.Accurately record service calls, repairs, parts used, and job completion reports.Liaise with the warehouse and logistics team regarding parts availability and stock usage.
https://www.jobplacements.com/Jobs/P/Printer-Technician-1264286-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
4min
Job Placements
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Location: Midrand, Gauteng Junior Internal Sales Representative We are seeking a dynamic, highly motivated and skilled Internal Sales Representative to join our company. They will, through understanding customers needs, be responsible for identifying new sales opportunities through calls and e-mails and helping the sales team close sales deals. Position Overview The Internal Sales Representative will be the driving force behind our sales success. The primary focus will be building relationships with the customers, understanding their needs, and providing solutions that meet those needs. The product and service value must be effectively communicated, and closing deals that will help the team reach its goals. The Internal Sales Representative will be responsible for generating revenue by selling products and/or services telephonically, or through online channels. The role requires relationship-building skills, as well as being able to identify customer needs and close deals. Work Activities and ResponsibilitiesDevelop and maintain relationships with existing customers.Identify and qualify new sales opportunities.Generate leads through cold calling, e-mail campaigns, and other methods.Follow up on leads and inquiries.Handle enquiries from both internal and external customers, ensuring prompt resolution and maximum benefit to us.Achieve monthly sales targets and proactively contribute to sales growth initiatives.Respond to customer sales enquiries promptly, preparing and submitting quotations within specified timelines.Provide exceptional service to telephone and online/e-mail sales clients, addressing their needs with professionalism and efficiency.Track and update customer information in the CRM database.Monitor customer accounts and identify upsell opportunities.Collaborate with outside the sales team to ensure customer satisfaction.Maintain knowledge of products and services to answer customer questions.Assist the sales team with sales administrative duties such as compiling quotations, processing customer orders, ensuring that payment terms are met, and organising and monitoring product deliveries.Assist the sales team with arranging appointments with prospective customers, for product demonstrations and presentation of the business services and products.Assist the sales and projects teams in the tender process with administrative duties such as research, cost estimates, etc., as and when needed.Manage financial reporting tasks, including processing quotes, creating invoices, and generating purchase orders.Assist the sales team with enquiries and support their activitie
https://www.jobplacements.com/Jobs/J/Junior-Internal-Sales-Representative-1263201-Job-Search-02-17-2026-04-20-10-AM.asp?sid=gumtree
2d
Job Placements
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KEY PERFORMANCE AREASBusiness DevelopmentMaintain the companys brand reputation and ethos in a professional manner at all times.Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager.Complete a client call planner and ensure it is repeated on a four-to-six-week cycle.Monitor sales performance and gross profit activities.Present and sell company products and services to existing and potential clients.Follow up on new leads and referrals generated through field activities.Provide product demonstrations to both new and existing clients.Identify and develop new business opportunities within existing accounts (upselling).Achieve agreed-upon sales targets.Customer Relationship ManagementComplete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager.Ensure that staff training is conducted for all clients, and that all related administrative tasks are completed (e.g. training registers, training certificates).Build and maintain relationships with all key client stakeholders (e.g. Buyers, General Managers, Chefs, Contract or Area Managers).Provide prompt and professional service and assistance at all times.Assist with customer deliveries when required due to unforeseen circumstances.Advise customers on the most suitable products and their efficient use.Manage account services through quality checks and ongoing follow-ups.Perform technical installations, repairs and maintenance of equipment when required.Apply the companys consultative sales approach by using hands-on service to enhance overall customer value.Provide after-hours emergency service to customers when required.Strengthen customer relationships through innovative products, demonstrations, regular service and ongoing training.Gain a thorough understanding of customer operations and develop tailored solutions as a specialist in advanced cleaning and sanitation processes.Communication and FeedbackAttend and actively participate in all sales meetings.Communicate information regarding competitor products, special account developments, and other relevant market intelligence to the Sales Manager.Assist in providing the Sales Manager with relevant service report data.Submit a weekly sales and technical report to the Sales Manager.Comply with Company Data and Communication Policies.Use prescribed templates where applicable.Meet all set and required deadlines.Administration ServicesSupport the Debtors Department by following up on outstanding p
https://www.jobplacements.com/Jobs/S/Sales-Representative-1264636-Job-Search-02-20-2026-04-37-39-AM.asp?sid=gumtree
11min
Job Placements
1
We are searching for an organized, attentive bank teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. The bank teller will respond to customer requests and inquiries, make recommendations about bank products and services, maintain and balance cash supplies, and keep track of bank records and financial information.To succeed as a bank teller, you should have a professional appearance and a customer-focused attitude. You should be courteous, efficient, helpful, and accurate.Bank Teller Responsibilities:Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.Informing customers about bank products and services.Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.Maintaining and balancing cash drawers and reconciling discrepancies.Packaging cash and rolling coins to be stored in drawers or the bank vault.Keeping a clean, organized work area and a professional appearance.Handling currency, transactions, and confidential information in a responsible manner.Using software to track bank information and generate reports.Following all bank financial and security regulations and procedures.
https://www.jobplacements.com/Jobs/B/Bank-Teller-Internship-1263374-Job-Search-02-17-2026-09-00-15-AM.asp?sid=gumtree
2d
Job Placements
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