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A client of ours is urgently needing a person to be employed on a permanent basis for this position.DESCRIPTION:Reporting to the Head of Department. There will be certain tasks
within each job which cannot be procedurised.
Decisions taken in such tasks require experience and have to be learned
in the job because decisions have to be made on how to do the operations in the
job. Most of these decisions become
“Automatic” with experience. The job involves work in which the processes are
defined and freedom of choice is restricted to the operations.CHARACTERISTICS:- Works under
general supervision as a member of a team- Understands
why tasks and procedures are performed and how performance standards
contributes to the team’s results- Required to
ensure predictability of results by the application of standard procedures- Multiple
procedure operation which is unrelated.- Training can
be as long as 6 months.- Time span of
work could be several weeks.- Responsible
for the cost efficient utilisation of time, material, consumables and space.- May perform basic mathematical
and statistical computations and approaches practical problems by choosing
appropriately from a variety of mathematical techniques where applicableROLES & RESPONSIBILTIES:- Type all relevant documents in an efficient manner
- Process Divorce Claims
- Process Maintenance Claims
- Minor Beneficiaries – DCISA
- Prepare the Monthly and Quarterly Reports for the following meetings: MAC
and BOT
- Take Minutes at the following meetings: MAC Meetings, JIC Meetings, JAC
Meetings, BOT Meetings and DCISA Board Meetings.
- Surplus & Supplementary Surplus
- Any other tasks/responsibilities that fall within area of experience
and/or knowledgeMINIMUM REQUIRED QUALIFICATION: - Grade 12- RE certificateREQUIRED KNOWLEDGE & EXPERIENCE:- Experience in a customer service environment - Knowledge of Court Orders and processes- Minute Taking Skills- Knowledge of Minor Beneficiaries- Knowledge of Surplus & Supplementary Surplus- Knowledge of the payment
processes and calculations Please email your CV and supporting documents to info@tsholocs.co.za
Centurion
Results for customer services job in "customer services job" in Jobs in Gauteng in Gauteng
1
National Customer Service & Documentation Manager | South Africa | PermanentA rare opportunity to build and lead a national function from the ground up. Shape how customer service and documentation are delivered across a complex, high-performance logistics environment.This role is responsible for establishing and embedding a centralised national Customer Service and Documentation function, moving from decentralised branch-based operations to a unified, standardised model. You will lead transformation, implement best practices, and ensure consistent, high-quality service delivery across all locations while driving operational excellence and continuous improvement.You will take full ownership of both customer service operations and documentation governance, ensuring alignment with commercial priorities, operational constraints, and regulatory requirements. This is a hands-on leadership role requiring strong execution capability, the ability to design and implement structures, and the credibility to lead teams through change.Our client is a well-established player in the shipping and logistics sector, operating across multiple regions and handling complex cargo flows. The business is focused on modernising its service model, strengthening governance, and enhancing customer experience through standardisation and centralisation.What You’ll DoEstablish and implement a centralised national customer service operating modelDesign SOPs, governance frameworks, and escalation protocolsLead customer service transformation and change management initiativesBuild and structure a high-performing national team, including capacity planning and performance managementAct as the senior escalation point for key customers and complex service issuesDrive service consistency, system discipline, and data accuracyIntroduce and optimise digital tools and CRM systems
https://www.executiveplacements.com/Jobs/N/National-Customer-Service-and-Documentation-Manage-1272373-Job-Search-03-17-2026-03-00-19-AM.asp?sid=gumtree
4d
Executive Placements
1
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Matric or equivalent NQF.Field Service TechnicianMust be a trade tested Millwright with strong electrical / Instrumentation experience5 years plus working experience within a related field.Experience within Food and Beverage would be an advantage.CompetenciesSelf-motivated.Planning, organising & time management.Pressure handling.Driven and goal orientated.Troubleshooting, repair of complex machinery in a professional / timely manner.Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.Running trails/tests on equipment and interpreting the result into further recommendationsUndertaking installation/commissioning/training on equipment.Writing up reports based on findings/service on equipmentPerforming routine maintenance on complex equipment at site or in the workshop.Ability to work with minimal supervision and use technical judgement on complex tasks.Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.Ensure customers expectations are exceeded in respect to quality and service.Respond immediately to requests for workshop breakdowns to customers.Action customer services as per schedule.Analyse the cause of the problem.Arrange quotes for customers to authorise repairs.Ensure arranged and require spares to complete the job areMaintain safety standards both at in-house and at customers.Form part of the standby team.
https://www.executiveplacements.com/Jobs/M/Millwright-1196186-Job-Search-6-20-2025-7-19-39-AM.asp?sid=gumtree
9mo
Executive Placements
1
SavedSave
Matric or equivalent NQF.Field Service TechnicianMust be a trade tested Millwright with strong electrical / Instrumentation experience5 years plus working experience within a related field.Experience within Food and Beverage would be an advantage.CompetenciesSelf-motivated.Planning, organising & time management.Pressure handling.Driven and goal orientated.Troubleshooting, repair of complex machinery in a professional / timely manner.Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.Running trails/tests on equipment and interpreting the result into further recommendationsUndertaking installation/commissioning/training on equipment.Writing up reports based on findings/service on equipmentPerforming routine maintenance on complex equipment at site or in the workshop.Ability to work with minimal supervision and use technical judgement on complex tasks.Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.Ensure customers expectations are exceeded in respect to quality and service.Respond immediately to requests for workshop breakdowns to customers.Action customer services as per schedule.Analyse the cause of the problem.Arrange quotes for customers to authorise repairs.Ensure arranged and require spares to complete the job areMaintain safety standards both at in-house and at customers.Form part of the standby team.
https://www.executiveplacements.com/Jobs/M/Millwright-1196184-Job-Search-6-20-2025-7-16-18-AM.asp?sid=gumtree
9mo
Executive Placements
3
SavedSave
painting plumbing tile and paving
3d
Randburg1
Customer Experience Manager Sub-Sahara Africa Jet ParkJob Summary: Direct Reports 1 x Customer Service Manager, Products and Exports1 x Customer Service Manager, Lubrication, Services & Solutions, 1 x CX Digital Support RepresentativeJob purpose: To lead, direct and drive the strategic and operational development activities within customer service in Sub-Sahara Africa.The role requires the implementation of a delivery network, operational targets, activities, performance, delivery and execution of meeting the customer expectations that is aligned to the corporate business strategy of Sub-Sahara Africa.Leading, actively coaching the customer service managers and customer service representatives with effective and efficient support that contributes to the achievement of the business objectives and growth.Proactively support the sales team in driving sales targets, take part in leads and opportunity generation for sales and sales campaignsImplementing effective business processes, guidelines, and strategies to increase the efficiency of customer service and business operations jointly with the leadership team and with the extended management team.Harnessing a working environment which encourages teamwork, purposeful action taking, energy and creativity.Minimum requirements:A minimum of 8-10 years with proven customer service management within a multi-national company.? A minimum of 5-7 years in a generalist management role with proven leadership experience within a multi-national company.? Extensive knowledge of ERP systems including DOH, COH, and Syspro.A formal tertiary qualification in Business Management is essential.? Knowledge of customer service principles and practices.? Ability to develop processes and systems to improve operational efficiencies.? A systematic, logical, analytical approach to problem solving and decision making. ? Ability to present findings and recommendations to leadership team, management team, regional management team and structures within an international group matrix.? General business unit management / staff management experience, with the ability to be flexible to manage direct reports and their subordinates when required.? Strong customer orientation (both internally and externally) to drive business, string negotiation skills, strong performance management and strategic planning.? Confidentiality, tact, and discretion in dealing with people.? Excellent planning, organisational and administrative skills.? Excellent communication and presentation skills English.? Leadership skills and must have the ability to motivate and team building ability.? Sound interpersonal skills and must have the ability to interact with staff at all levels with influence, persuasion, and ability to command respect.Desirable ? Experience of working in a mult
https://www.executiveplacements.com/Jobs/C/Customer-Experience-Manager-Sub-Sahara-Africa-AAEE-1204272-Job-Search-7-18-2025-4-13-32-AM.asp?sid=gumtree
8mo
Executive Placements
1
SavedSave
Identify and respond to customer needsAnswer calls and log tickets timorouslyRecord all complains on the systemEnsure that all complaints are corrected within the specified times.Follow up on customer queries and overdue ticketsConduct customer satisfaction surveysAssist Key Account ManagerScheduling of call centre activities to facilitate effective executionManage and analyze customer service levelsRespond to complex requirements from Clients
https://www.jobplacements.com/Jobs/N/National-Call-Centre-Agent-1273423-Job-Search-3-19-2026-7-44-56-AM.asp?sid=gumtree
2d
Job Placements
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Call Centre Agents And Customer Service Representatives are Needed Urgently for Immediate Jobs. Inbound and Outbound. Should at least be Grade 12 Or EquivalentRequirementsSound communication skills.Motivated, energetic and self-confident individual.Must be prepared to work shifts.Customer focused, striving to exceed customer service standards.Must be a team player.No Experience Needed. training Provided.Salary R4500-10500 p/m Plus Incentives.WHATSAPP. 0640168612
5d
Johannesburg South1
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Fos
https://www.jobplacements.com/Jobs/S/Store-Manager-Bronkhorstspruit-1272363-Job-Search-03-17-2026-03-00-18-AM.asp?sid=gumtree
4d
Job Placements
1
Responsibilities:Handle inbound and outbound customer calls professionallyAssist customers with general enquiries and service bookingsCapture and update customer information accurately on the systemFollow up with customers regarding appointments and queriesMaintain a high level of customer satisfactionWork towards achieving call centre targets and service standardsRequirements:Previous customer service experience (call centre experience advantageous)Good telephone etiquette and strong communication skillsBasic computer literacy with data capturing experienceAbility to work under pressure and meet targetsStrong organisational and time management skillsProfessional and friendly manner Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application. Applications should be submitted no later than 2 weeks from advertising.
https://www.jobplacements.com/Jobs/P/Passenger-Vehicle-Call-Centre-Agent-Northern-Subur-1271962-Job-Search-03-16-2026-04-03-42-AM.asp?sid=gumtree
5d
Job Placements
1
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Job Requirements:Matric (Grade 12)Diploma in Business Administration / Sales / Marketing (advantageous)Minimum 5 years retail experienceAt least 23 years in a supervisory / management roleComputer literacy (MS Office)Strong knowledge of retail operations and sales managementJob Duties:Manage daily store operations to achieve sales and profitability targetsEnsure high levels of customer service and customer satisfactionMonitor stock levels, merchandising, and inventory controlImplement sales and marketing strategies to grow the businessSupervise, train, and manage store employeesEnsure compliance with company policies, safety, and legal requirementsMonitor store expenses and control costs within budgetMaintain accurate reports and operational recordsBuild strong relationships with customers and stakeholdersSkills & CompetenciesStrong leadership and people management skillsGood communication and customer service skillsAbility to work under pressureStrong planning and organisational abilityProblem-solving and decision-making skillsResults-driven and customer-focusedSalary:Market RelatedHow to apply:
https://www.jobplacements.com/Jobs/R/Retail-Store-Manager-1273895-Job-Search-03-20-2026-04-33-41-AM.asp?sid=gumtree
1d
Job Placements
1
Minimum requirements for the role:A diploma or higher qualification in Mechanical or Electrical Engineering or a Management-related degree is essential for this role.Previous experience having worked in a Service Management role within an electrical or related industry is essential for the role.The successful candidate must have managed and overseen a Technical Services team who call on external customers.Must have strong customer orientation with a proven track record in service management.The successful candidate will be responsible for:Leading, mentoring, and training electrical / Instrumentational service technicians and support staff and overseeing the service department, ensuring optimal service delivery, customer satisfaction, and efficient team management. Addressing customer enquiries, complaints, and service requests professionally.Ensuring a high level of customer satisfaction through quality service.Building and maintaining strong customer relationships with very senior Key Accounts.Overseeing daily service department operations, including workflow and quality control.Implementing process improvements to enhance efficiency and effectiveness.Managing the service departments budget, including labour, parts, and overhead costs.Analysing financial performance and identifying opportunities for cost savings and revenue growth.Preparing and presenting financial and operational reports to senior management.Identifying and implementing strategies to enhance service quality and efficiency.Salary package, including benefits, is highly negotiable depending on experience gained.
https://www.executiveplacements.com/Jobs/T/Technical-Service-Manager-Electrical-Instrumentati-1271728-Job-Search-03-13-2026-10-34-07-AM.asp?sid=gumtree
7d
Executive Placements
SavedSave
Must be able to speak English and Afrikaans:We are seeking a Sales & Customer Success Associate to manage client relationships and support business growth. The role involves following up with clients, understanding and addressing their needs, preparing and sending quotations, and ensuring a high standard of service delivery across our meeting minutes and secretarial services. You will also be responsible for monitoring incoming leads from Google Ads and Facebook, following up on quotations, and identifying opportunities to upsell additional services.This is a fully remote position offering a salary of R8,000 per month plus 10% commission on new projects secured.
3d
Sandton1
SavedSave
A major company in Johannesburg East is seeking a field service technician to join their team.Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. You are responsible for the maintenance, repair, and servicing of rental equipment at customer sites and field locations. This hands-on role is vital to ensuring the operational performance, safety, and reliability of equipment in the field, possesses strong technical skills in mechanical, electrical, and hydraulic systems, with a customer-focused attitude and a commitment to high safety and service standards.You willReport into the Operations Manager.Perform field-based diagnostics, repairs, and routine maintenance on rental equipmentRespond to emergency service calls and troubleshoot equipment issues on-site.Conduct pre-delivery inspections and ensure equipment is functioning properly before deploymentProvide technical support to clients, explaining equipment operation and maintenance requirements as neededAssist with workshop-based repairs during low field demand periods, as directed.To succeed, you will needTrade certification or technical diploma in Mechanical, Electrical, or related discipline. Diesel mechanic, Fitter, Mechanical fitter, Millwright etc.Proven experience in field service or maintenance, preferably in pumps, diesel engines, or rental equipmentStrong knowledge of mechanical, electrical, and hydraulic systemsAbility to read and interpret technical manuals, schematics, and service instructions.Excellent troubleshooting and problem-solving skillsStrong customer service mindset with good communication and interpersonal skillsAbility to work independently and manage time effectively in remote or high-pressure environmentProficient in basic computer skills for service reporting and diagnosticValid drivers license; willingness to travel to customer and field sites as requiredIn return, we offerCulture of trust and accountabilityLifelong learning and career growthInnovation powered by peopleComprehensive compensation and benefitsHealth and well-beingJob locationYou will be part of our customer center in Jet Park. You will join a dynamic field service team.
https://www.jobplacements.com/Jobs/F/Field-Service-Technician-1273535-Job-Search-03-19-2026-10-15-06-AM.asp?sid=gumtree
1d
Job Placements
1
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Minimum Requirements:Matric / National Senior Certificate or equivalent23 years experience in internal sales, sales administration, customer service, or order processingExperience preparing quotations, processing sales orders, and handling customer enquiriesExposure to ERP/CRM systems or sales order management systems advantageousExperience working with technical, mechanical, or industrial products beneficialExperience supporting external sales representatives or distributors advantageousResponsibilities:Provide sales administration and customer service support to the sales team, distributors, and customersPrepare quotations and process sales orders accurately and efficientlyManage customer enquiries and ensure timely responsesMaintain clear communication between customers, sales team, and internal departmentsSupport external sales representatives with administrative sales functionsAssist in maintaining strong customer relationships and efficient sales operations
https://www.jobplacements.com/Jobs/I/Internal-Sales-Administrator-1271319-Job-Search-03-12-2026-10-25-47-AM.asp?sid=gumtree
8d
Job Placements
1
A wellâ??established company in Johannesburg, South Africa is seeking a driven External Sales Executive to build strong customer relationships, manage orders, and deliver exceptional service. If youre ambitious, customerâ??focused, and ready to grow your career, this opportunity is for you.Qualifications & Competencies:Matric certificateMinimum 3+ years sales experienceWell spoken in Afrikaans and EnglishAt least 3+ years experience within a steel or electrical industryValid drivers licenseMS Office Suite (Excel) / Sage experienceStrong customer service and negotiation skillsExcellent communication (verbal, written, listening)Good time managementMust be presentableResponsibilities:Travel within territory to meet and maintain customer relationshipsConduct calls, meetings, quotations, tenders, and follow-upsAccurately capturing of orders / manage back-orders Close sales and provide after-sales servicePromote products, communicate updates, and handle customer feedbackNegotiate prices/discounts within guidelinesManage weekly call sheets, goods returns, and contract reviewsIf you do not receive feedback in 5 days, please consider your application as unsuccessful
https://www.jobplacements.com/Jobs/E/External-Sales-Executive-Johannesburg-1273500-Job-Search-03-19-2026-10-04-40-AM.asp?sid=gumtree
1d
Job Placements
1
SavedSave
Our successful Gaming Ambassadors Manage and grow high-end customer loyalty with appropriate recognition for their needs and valueMaintain records and measure trends of high-end guest activitiesCo-ordinate and host VIP functions and hospitality eventsProvide efficient and friendly customer service to Privé guests (face-to-face and telephonically), supplying prompt and complete information about all services and benefits on the propertyWork as part of a team or individually to deliver high quality standards consistently and accurately.Ability to read, write and speak Mandarin fluently
https://www.jobplacements.com/Jobs/G/Gaming-Ambassador-1273675-Job-Search-3-20-2026-5-54-16-AM.asp?sid=gumtree
1d
Job Placements
1
Key Responsibilities- Support the Branch Manager in overseeing daily branch operations- Assist with sales performance, stock management and customer service delivery- Supervise and guide the sales team, storemen, drivers and pickers/packers- Ensure accurate stock control, order processing and deliveries- Assist with sales targets, operational efficiencies and branch performance- Support staff supervision, training and workflow management- Maintain strong relationships with customers and suppliers- Ensure company policies, safety and operational procedures are followedMinimum Requirements- Matric (additional relevant courses advantageous)- 5+ years experience in motor parts sales or automotive aftermarket environment- Strong technical knowledge of automotive parts- Experience with stock control and branch operations- Strong customer service and sales ability- Good leadership and team supervision skills- Computer literacy (MS Office and stock systems advantageous)Key Competencies- Leadership and team support- Customer service excellence- Strong organisational and problem-solving skills- Attention to detail and stock control discipline- Target-driven with strong work ethicThis position works closely with the Branch Manager to ensure smooth branch operations, strong team performance and excellent service delivery to customers.
https://www.jobplacements.com/Jobs/A/Assistant-Branch-Manager-Automotive-Parts-Randpark-1272747-Job-Search-03-17-2026-16-03-10-PM.asp?sid=gumtree
3d
Job Placements
1
DUTIES:Provide general administrative support to the Technical Department;Assisting colleagues with administrative tasks and performing all administrative duties;Scanning, uploading and filing documents;Sorting and distributing mail;Answering, forwarding and screening phone calls;Coordinate and manage the ticketing process within the Technical Department;Act as liaison between customers and the Technical Department;Track progress and provide continuous feedback to customers;Provide excellent customer service when dealing with customers and suppliers;Attend to traveling and accommodation bookings and processes;Be an active member of the technical team;Respect the need for confidentiality, when processing personal/customer data;Support company-wide initiatives to improve service levels to customers;Utilises continuous improvement mindset and assists in identifying opportunities to improve processes.REQUIREMENTS:Matric with at least 2 years administrative experience including data handling and client service skills.Computer literate, with added experience preferably on a CRM/ERP system.Attention to detail, friendly and helpful.Experience in a technical/engineering environment or in a warehouse highly advantageous.SALARY The proposed salary for the role is R12k - R15k per annum. The offer will be market related in line with your qualifications, skills, and experience.Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.
https://www.jobplacements.com/Jobs/T/Technical-Administration-Support-Assistant-1272700-Job-Search-03-17-2026-10-29-03-AM.asp?sid=gumtree
3d
Job Placements
1
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Customer Service Representative Requirements:High school diploma or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Training will be offered, No experience neededKindly WhatsApp 067 761 8853 or Call 010 448 4852
10d
Eastern Pretoria1
SavedSave
Key ResponsibilitiesSales & Customer Engagement- Engage with walk-in and referred customers professionally- Understand customer needs and recommend suitable vehicle options- Conduct vehicle presentations and test drives- Convert leads into successful salesSales Performance- Consistently meet and exceed monthly sales targets- Actively generate new business through networking and referrals- Maintain a strong sales pipelineDeal Management- Structure deals and present finance options (where applicable)- Manage the full sales process from enquiry to delivery- Ensure all documentation is accurate and compliantRelationship Building- Build strong relationships with customers to encourage repeat business- Deliver a high level of customer service throughout the buying journeyMinimum Requirements- Previous sales experience (automotive sales highly advantageous)- Strong communication and negotiation skills- Target-driven with a passion for sales- Valid drivers licence- Well-presented and professional
https://www.jobplacements.com/Jobs/S/Sales-Consultant-8-1272623-Job-Search-03-17-2026-10-04-18-AM.asp?sid=gumtree
3d
Job Placements
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