Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Suggested
Results for coach in Jobs in Gauteng
1
SavedSave
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Senior Data Engineer to join their hybrid working team in Johannesburg.
Job Purpose:
Responsible for building data pipelines and maintaining and building production data systems. Extract complex quantifiable insights from the Companys data assets. Work with and make data available for valuable insights.
Responsibilities:
Application Software Development
• Develop existing and new applications by analysing and identifying areas for modification and improvement
• Develop new applications to meet customer requirements Data Exploration
• Perform complex statistical analysis and utilise mining, modelling, and testing techniques to enable data analysis
• Gather Data from both internal and external data sources
• Research and development of new tools and data techniques
• Conduct feature extraction and design
• Develop ETL data extractions jobs Data Management
• Take responsibility for developing and delivering a key element of the data management system
• Ensure data cleaning, mapping, and understanding the data Information and Business Advice
• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy Advanced and Predictive Analytics
• Run advanced and predictive analyses and perform model assessments, validation, and enhancement activities, using predictive analytics software tools and functionalities
• Implement models/data products in some instances, complete a piece of work to form part of larger project Insights and Reporting
• Prepare and coordinate the completion of various data and analytics reports
• Ensure monitoring and quantification of model/data products effects on the Company, its clients and stakeholders Stakeholder Engagement
• Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment Project Management
• Work within an established project management plan to achieve specific goals
• Deliver on project outcomes and timelines management Personal Capability Building
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending confer...Job Reference #: 202633
4d
1
SavedSave
Job Advertisement: Demand Planning ManagerResponsibilities:Forecasting Excellence: Predict demand for specific products and/or services in terms of value and product mix for future periods, driving supply chain activities.Effective Communication: Timely and effectively communicate information to all stakeholders using appropriate channels.Cross-functional Collaboration: Collaborate with functional teams, including supply planners, supply chain management, operations, finance, quality assurance, and product development to gather relevant data and insights on demand.Influential Decision-Making: Drive cross-functional collaboration to influence demand on the supply chain, prioritizing demand for order fulfillment based on business objectives and customer segmentation.Sales and Operations Planning (S&OP): Act as the demand owner/representative in all NHLS sales and operations planning processes to facilitate demand-supply balancing analysis.Reporting and Analytics: Prepare reports and statistics related to demand planning and forecasting, managing forecast models, analyzing trends, and maintaining accurate data.Performance Measurement: Develop and measure key performance indicators to assess the effectiveness of demand planning and forecasting, driving continuous improvement.Strategic Support: Support business, marketing, inventory, finance, or production strategies and identify organizational/supply chain improvement opportunities to meet market needs.Risk Management: Review and assess risks related to supply and demand variability, identifying opportunities to manage and mitigate risks.Technology Integration: Develop, implement, and utilize tools and technology for managing and analyzing the supplier portfolio.Stakeholder Relations: Cultivate and maintain constructive working relationships with all stakeholders.Leadership and Development: Coach and mentor staff as required, providing leadership in day-to-day administrative tasks.Minimum Requirements & Key Competencies:Degree/Diploma in Supply Chain Management/Public Management/Logistics/Commerce, NQF LEVEL 6.8 years of Demand Planning experience, with at least 5 years in a Managerial or supervisory role.Knowledge of Supply Chain Management, PFMA, and treasury regulations.Familiarity with applicable policies and procedures, Economics, and Accounting.Proficient in relevant tools and technology.Knowledge of customer service principles, Forecasting, and Demand Principles.Analytical and critical thinking skills.Strong verbal and written communication skills.Problem-solving and numerical skills.Exceptional attention to detail.Advanced computer literacy.Effective presentation skills.Customer service relations expertise.Seeking an adept and strategic-minded demand planning manager prepared to lead and innovate in a dynamic setting. We encourage you to apply and be part of shaping our supply chains future while achieving successful business outcomes.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzE3N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1791104&xid=1108_183177
1d
1
Main purpose: To lead expert forensic legal specialist services during national investigations into high-profile maladministration and corruption within State institutions, in support of the Multi-disciplinary approach (MDA) to all projects/assignments across the organisation. To oversee the quality of forensic legal specialist input on national projects/assignments through the setting of predetermined standards.Minimum qualification and experience: LLB (NQF8). Admitted as an Attorney or Advocate. Membership with a professional body would be advantageous. Six to eight years experience in Forensic Legal and Litigation, of which four years should be at a management level. Experience in public sector investigations.Key performance areas (Include but not limited to): Deliver on National Projects Requiring Specialist Forensic Legal Expertise. Participation in Remedial Action Proceedings. Development of the Forensic Legal Area. Guidance and Mentorship to the Forensic Legal Area. Stakeholder Management and Business Development.Technical skills: Leadership. Analytical. Communication. Interpersonal. Risk management. Mentoring and coaching. Negotiation. Report writing. Relationship management. Time management.Required knowledge and Behavioural (include but not limited to): Thorough knowledge of the laws, rules, and legal precedents pertaining to evidence, searching of premises, and the technical aspects of conducting interviews. In-depth knowledge of the investigation environment and forensic investigation principles. In-depth knowledge of the applicable legislation (e.g. Criminal law, Criminal Procedure Law of Evidence, etc.). In-depth knowledge of investigation techniques. In-depth knowledge of public sector legal environment (PFMA, MFMA, Treasury Regulations and other relevant Treasury Directives). Knowledge of corporate governance and ethics. Knowledge of IT environment as well as financial systems and processes. Knowledge of project management principles. PLEASE NOTE:The appointment of candidates will be at the Units sole discretion and the Unit reserves the right not to make an appointment.The SIU is an Anti-Corruption Investigating Unit and requires applicants to make a full and frank disclosure in their application form.Fraudulent qualifications or documentation will automatically disqualify candidates.All candidates will be subjected to integrity screening procedures; a favourable end report is essential.Other critical positions may be subjected to vetting procedures after appointments.Correspondence will be limited to shortlisted candidates only. Please be advised that applications received mean that processing may take some time. Candidates who have not been contacted within three (3) months of the closing date should consider their applications unsuccessful.POPIA disclaimer: In line with the Protection of Personal Information Act, 4 of 2013 by applying for this position it is accepted that you have consented to your personal information being
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzA0N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790992&xid=1108_183047
1d
1
Main purpose: To lead expert forensic legal specialist services during national investigations into high-profile maladministration and corruption within State institutions, in support of the Multi-disciplinary approach (MDA) to all projects/assignments across the organisation. To oversee the quality of forensic legal specialist input on national projects/assignments through the setting of predetermined standards.Minimum qualification and experience: LLB (NQF8). Admitted as an Attorney or Advocate. Membership with a professional body would be advantageous. Six to eight years experience in Forensic Legal and Litigation, of which four years should be at a management level. Experience in public sector investigations.Key performance areas (Include but not limited to): Deliver on National Projects Requiring Specialist Forensic Legal Expertise. Participation in Remedial Action Proceedings. Development of the Forensic Legal Area. Guidance and Mentorship to the Forensic Legal Area. Stakeholder Management and Business Development.Technical skills: Leadership. Analytical. Communication. Interpersonal. Risk management. Mentoring and coaching. Negotiation. Report writing. Relationship management. Time management.Required knowledge and Behavioural (include but not limited to): Thorough knowledge of the laws, rules, and legal precedents pertaining to evidence, searching of premises, and the technical aspects of conducting interviews. In-depth knowledge of the investigation environment and forensic investigation principles. In-depth knowledge of the applicable legislation (e.g. Criminal law, Criminal Procedure Law of Evidence, etc.). In-depth knowledge of investigation techniques. In-depth knowledge of public sector legal environment (PFMA, MFMA, Treasury Regulations and other relevant Treasury Directives). Knowledge of corporate governance and ethics. Knowledge of IT environment as well as financial systems and processes. Knowledge of project management principles. PLEASE NOTE:The appointment of candidates will be at the Units sole discretion and the Unit reserves the right not to make an appointment.The SIU is an Anti-Corruption Investigating Unit and requires applicants to make a full and frank disclosure in their application form.Fraudulent qualifications or documentation will automatically disqualify candidates.All candidates will be subjected to integrity screening procedures; a favourable end report is essential.Other critical positions may be subjected to vetting procedures after appointments.Correspondence will be limited to shortlisted candidates only. Please be advised that applications received mean that processing may take some time. Candidates who have not been contacted within three (3) months of the closing date should consider their applications unsuccessful.POPIA disclaimer: In line with the Protection of Personal Information Act, 4 of 2013 by applying for this position it is accepted that you have consented to your personal information being
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzE0Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1791079&xid=1108_183142
1d
1
SavedSave
Main purpose: To lead and oversee the delivery of provincial portfolios of projects and programmes in accordance with predetermined quality standards and project management principles, ensuring optimal business delivery and in support of the Multi-disciplinary approach (MDA) to all projects/assignments within the SIU.Minimum qualification and experience: LLB or B Honours in Accounting or Forensic Accounting or equivalent (NQF 8). A formal Project Management qualification would be advantageous. Six (6) to Eight (8) years of experience in Forensic Investigations Management, of which Four (4) years is a management level. Experience in the public sector and /or forensic investigations.Key performance areas (include but not limited to): Manage Delivery of Provincial Portfolio of Projects and Programmes. Development of the Project Management and Investigations Areas. Stakeholder Management and Business Development. Staff Management.Technical skills: Leadership. Analytical. Research. Communication. Interpersonal. Risk management. Mentoring and coaching. Report writing. Planning and organising. Relationship management. Time management.Required knowledge and behaviour (include but not limited to): Thorough Knowledge of the laws, rules, and legal precedents pertaining to evidence, searching of premises, and the technical aspects of conducting interviews. In-depth knowledge of the investigation environment and forensic investigation principles. In-depth knowledge of the applicable legislation techniques. In-depth knowledge of public sector legal environment (PFMA, MFMA Treasury Regulations and other relevant Treasury Directives). In-depth knowledge of project management principles and best practices. Knowledge of corporate governance and ethics. Team player. Attention to detail. Accuracy. Deadline driven. Customer Focused. Work under pressure. Result oriented. Strategic thinker.PLEASE NOTE: The appointment of candidates will be at the Units sole discretion and the Unit reserves the right not to make an appointment.The SIU is an Anti-Corruption Investigating Unit and requires applicants to make a full and frank disclosure in their application form.Fraudulent qualifications or documentation will automatically disqualify candidates.All candidates will be subjected to integrity screening procedures; a favourable end report is essential.Other critical positions may be subjected to vetting procedures after appointments.Correspondence will be limited to shortlisted candidates only. Please be advised that applications received mean that processing may take some time. Candidates who have not been contacted within three (3) months of the closing date should consider their applications unsuccessful.POPIA disclaimer: In line with the Protection of Personal Information Act, 4 of 2013 by applying for this position it is accepted that you have consented to your personal information being used and kept to process your application. The SIU will ensure the protection and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzA0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790982&xid=1108_183046
1d
1
SavedSave
Manages the team and the sprints, being responsible for communication, team health and culture. Has authority over process, structure, scheduling, task assignment, documentation. Develop and maintain platforms on the native Android platform ,ensuring code is written in accordance with specifications, is neat, accurate, well architected and scalable.Responsible for motivating employees and bringing about win-win agreements within the team. Efficiently structure sprints and teams to partner together, allowing for tasks to be completed faster; ultimately speeding up time to market.Minimum education (essential): BSc in Computer Science / Engineering or other applicable technical disciplineMinimum applicable experience (years): 7+ years working experience 2+ years of managing a teamRequired nature of experience: Hands on Android software developer having been responsible for the development and maintenance of 1 or more projects Line management of Android developers (and iOS devs a plus) Team culture, coaching and development System development coordination Project management Project implementation management. Documentation Use sound engineering practices to build a solid product while iterating quickly. Experience with using FirebaseSkills and Knowledge (essential): Development of mobile software for a hardware product Android (Java / Kotlin) Reactive programming Modular code design principles, familiarity with different software architectures: MVP, MVVM, Clean Architecture Restful API integration GIT Development architecture MySQL Git Agile knowledge and experience Knowledge of Atlassian Suite (Jira and Confluence) Knowledge of development pipelinesTeam Management 25% Increase teams effectiveness with the following:o Recruitment, selection and orientationo Training and developmento Assign accountabilities and plano Monitor and appraise job and project results Develop a climate for offering information and opinions Ensure conformity of products and documentation to product and company requirements in terms of the Quality Objectives Provide technical leadership to the team through coaching and mentorship where appropriate Develop the expertise within the team, ensuring continued development and best-practice Package and support deployment of releases Assist with managing team priorities and development schedules Provide feedback to Line Manager regarding the efficiency and output of the team Build team morale and keep the team motivated to work at a high pace and at the desired quality. Ensure the team meets specification and timescales as appropriate Drive documentation completion and quality within the team Ensure development is completed within the Quality Management frameworkApplication Planning and Development 35% Be involved in the planning, design and development of assigned applications Research, consult, analyse and evaluate application needs and designs Write and maintain efficient, reusable and reliable code to meet system requirements, syst
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzI0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790978&xid=1108_183245
1d
1
SavedSave
Our client in the Healthcare industry is looking for a Quality Assurance Coach, with Healthcare experience, to manage and implement the various service quality assurance measures and quality improvement programmes across all aspects of service delivery, both clinical and operational in nature.Qualifications:MatricBusiness Management or Nursing diploma/ degreeAccredited Certificate in Quality Management/ Quality Assurance and/ or TrainingExperience:Minimum 2-3 years experience in a similar role within a medical scheme environment.Experience in designing and implementation of a standardised quality management system/programme.Experience in perform quality assurance reviews.Advanced computer skills with a demonstrated ability to analyse data, system workflows and processes.Proficiency with using MS SharePoint to share and manage documents and content, and to collaborate with team members.In-depth knowledge of Total Quality Management and an understanding of the differences between Quality Control and Quality Assurance.Excellent training/coaching skills, including compilation and presentation of training materials.Knowledge of the South African Healthcare industry and prevailing legislation as well as coding structures i.e., ICD10s, CPT4, NRPL, PMB conditions and clinical protocols.Knowledge of pre-authorisation, case management and client service processes within a medical scheme.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjU2Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789454&xid=1109_186566
4d
1
SavedSave
Duties & Responsibilities
Manage and direct formal annual category, brand and product plans to achieve financial and growth and profitability/GPCreate, plan, manage and execute campaigns to achieve category and brand plansNew Product DevelopmentDrive the research and monitoring of market trends and competitor strategiesIdentify and introduce innovative ingredients, packaging, technologies, products, concepts and ideas that are commercially viableDirect and ensure efficient stock planning and stock movement in collaboration with Procurement and OperationsDepartment including:1. Manage and guide annual growth targets and forecasts by brand and SKU2. Ensure sufficient promotional activity and innovation to drive required stock turn3. Ensure stock is cleared prior to ageing / expiryManage product costing effectively within required purchasing and packaging parameters and partner and communicate/negotiate with manufacturers and suppliersManage supplier relationships with regards to Agreements, Processes and Business requirementsEnsure all products are legal, compliant and appropriate for Exports and CAMS, focusing on labels and ingredientsProject managementLead, manage and develop people within the DepartmentImprove and implement efficient systems and processes
Desired Experience & Qualification
Strategic approachCreative problem solvingA post Grade 12 (Degree or similar) qualification is a requisite and RPL will be taken into accountA proven track record of at least 5 years in a similar roleStrong negotiating, organisational and time management skillsAbility to communicate effectively verbally and in writingAble to coach, manage and grow people.Ability to deal with variety of people in a customer orientated, friendly mannerAbility to work independentlyStrong computer skills on office administrative packages (incl. Outlook, MS Word, Excel) and ERP systemAbility to agree and achieve deadlines and function in stressful environmentAbility to prioritise tasks and deadlinesFlexibility in respect of time and mobilityValid driver’s license
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTIxMDE4NDk4P3NvdXJjZT1ndW10cmVl&jid=1187995&xid=1121018498
4d
1
SavedSave
A company in the laboratory services industry is seeking a Demand Planning Manager to join their dynamic team. PurposeLead strategic forecasting, collaborate with cross-functional teams, and optimize supply chain activities to meet business objectives and customer needs, ensuring effective demand-supply balancing and continuous improvement.Key Responsibilities:- Forecast demand for products and services, communicating timely information to stakeholders.- Collaborate with cross-functional teams for relevant data and insights.- Drive collaboration to prioritize demand for order fulfillment based on business objectives and customer segmentation.- Participate in sales and operations planning processes, enabling demand-supply balancing analysis.- Prepare reports and statistics, manage forecast models, and develop key performance indicators.- Support business, marketing, inventory, finance, and production strategies.- Review and assess risk, identify opportunities for risk management.- Utilize tools and technology for managing and analyzing the supplier portfolio.- Maintain constructive relationships with stakeholders.- Coach and mentor staff; oversee day-to-day administrative tasks.Minimum Requirements & Key Competencies:- Degree/Diploma in Supply Chain Management/Public Management/Logistics/Commerce (NQF LEVEL 6).- 8 years of Demand Planning experience, with at least 5 years in a Managerial or supervisory role.- Knowledge of Supply Chain Management, PFMA, treasury regulations, policies, procedures, Economics, and Accounting.- Proficiency in relevant tools and technology.- Understanding of customer service principles, Forecasting, and Demand Principles.- Analytical and critical thinking skills.- Strong verbal and written communication skills.- Problem-solving and numerical skills.- Attention to detail.- Advanced Computer Literacy.- Presentation Skills.- Customer Service Relations.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY3Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789733&xid=1108_182672
4d
1
JOB PURPOSETo create models, arrangements and drawings according to the standards using the relevant computer software.JOB FUNCTIONGenerate models and drawingsDetailed design drawings and specifications are developed using CAD equipmentProposal/costing drawings have no errors and parametrics are used for automationsUniform standards are set for design/drawings and are managed accordinglyMathematical formulae are computed to develop and design detailed specificationsDesigns are modified and revised to correct operating deficiencies or to reduce production problemsSpecifications, sketches, drawings, ideas and related data are reviewed and analysed to assess factors affecting component designs and the procedures/instructions to be followedCalculationsDesign calculations are completed to ensure soundness of the design and custom designs are drawn up to suit customer applicationsAdministrationBill of Materials is produced for each design and drawing register database is maintained according to company requirementsEngineering standards are documented, controlled and used in such a way that activities are executed professionallyAdministrative systems are set up, maintained and improved for the relevant production divisions activitiesPDA is loaded and works order is created in JDE and updated as required (in areas where this is applicable)ComplianceProcedures, design specifications, ISO standards, quality and safety standards are adhered to and integrated into designCustomer Liaison/Team SupportConsultation with colleagues/customers regarding design, layout or detail components and systems to resolve design or other related problemsCustomer Representatives are conferred with to review schematics and answer questions pertaining to installation of systemsInitial installation of designs is supervised when required in order to ensure all customer and internal design requirements are metProvides on the job coaching for junior staff, technical support and leads projects as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTE1NzczMjQxP3NvdXJjZT1ndW10cmVl&jid=1505977&xid=2915773241
4d
1
SavedSave
JOB PURPOSETo create models, arrangements and drawings according to standards using the relevant computer software.JOB FUNCTIONGenerate models and drawingsDetailed design drawings and specifications are developed using CAD equipmentProposal/costing drawings have no errors and parametrics are used for automationsUniform standards are set for design/drawings and are managed accordinglyMathematical formulae are computed to develop and design detailed specificationsDesigns are modified and revised to correct operating deficiencies or to reduce production problemsSpecifications, sketches, drawings, ideas and related data are reviewed and analysed to assess factors affecting component designs and the procedures/instructions to be followed CalculationsDesign calculations are completed to ensure soundness of the design and custom designs are drawn up to suit customer applicationsAdministrationBill of Materials is produced for each design and drawing register database is maintained according to company requirementsEngineering standards are documented, controlled and used in such a way that activities are executed professionallyAdministrative systems are set up, maintained and improved for the relevant production divisions activitiesPDA is loaded and works order is created in JDE and updated as required (in areas where this is applicable) ComplianceProcedures, design specifications, ISO standards, quality and safety standards are adhered to and integrated into designCustomer Liaison/Team SupportConsultation with colleagues/customers regarding design, layout or detail components and systems to resolve design or other related problemsCustomer Representatives are conferred with to review schematics and answer questions pertaining to installation of systemsInitial installation of designs is supervised when required in order to ensure all customer and internal design requirements are metProvides on the job coaching for junior staff, technical support and leads projects as requiredQUALIFICATION & REQUIREMENTSN6 Mechanical Engineering, Draughting Diploma would be advantageousAutoCAD 2D & 3D, Inventor 3D modelling; iParts & iLogic AdvantageousAt least 5 years applicable product design experience in an OEM/Manufacturing environment and some structural design experience within the mineral processing industryDrivers Licence is required and willing to travel outside SA borders if requiredVault or any other data management systemProficient in Microsoft Office Suite (MS Word, Excel and Outlook)Attention to detail, innovative, quality orientated, customer focus, good communication, planning and organising skills.Experience - designed mechanical experience not just traced or copied over drawings.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTA1NjE0NTczP3NvdXJjZT1ndW10cmVl&jid=1618772&xid=1905614573
4d
1
SavedSave
Restaurant District Manager
We are seeking a highly motivated and experienced Restaurant District Manager to oversee the operations of multiple restaurants within an assigned territory. As a District Manager, you will play a crucial role in ensuring the smooth running of our retail stores and achieving sales goals. If you have a passion for the food industry, a track record of success in a fast-paced environment, and excellent leadership skills, this is the opportunity for you.
Responsibilities:
Oversee day-to-day operations of restaurants in the assigned districtImplement and enforce operational proceduresMonitor and improve restaurant performance and resultsCoordinate the opening of new storesEnsure compliance with brand standards and regulationsIdentify operational and financial risks and develop corrective action plansCompile and analyze financial reports and projectionsProvide leadership, coaching, and strategic direction to restaurant management teamsManage employee relations and ensure high morale and engagementConduct store visits and inspections to maintain operational excellenceSupport franchisees with program management and initiativesDevelop and implement operational strategies to drive growth and innovation
Qualifications:
Grade 12 or equivalent educationMinimum 5 years of experience in a Quick Service Restaurant (QSR)Strong understanding of restaurant profit and loss statementsProficiency in English, Afrikaans, and a third language is advantageousExcellent planning, organizational, and analytical skillsProficient with MS Office (Word, Excel, PowerPoint)Results-driven with the ability to work independently and under pressureExceptional leadership, communication, and relationship-building abilitiesDetail-oriented with strong business insights and customer focusHigh level of integrity and ethics
Join our dynamic team and make a significant impact on our restaurants success. Apply now and take the next step in your career as a Restaurant District Manager.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjk1MTIwNDU4P3NvdXJjZT1ndW10cmVl&jid=1607973&xid=1295120458
4d
1
The purpose of the Client Experience Management Specialist is to ensure that clients have a seamless experience throughout their journey with the client.The role is focused on enhancing employee engagement and consistency in delivery through implementing new ways of work, identifying, and implementing process improvement and opportunities to continuously drive enhancement of the overall client experience within the orginisation.The role is critical in enhancing client satisfaction, improving business efficiency and delivering enhanced business success.Qualification Minimum qualification: relevant commercial or technical Degree or equivalent qualification.Knowledge Skills 5-8 years relevant experienceExperience working in project execution environment with tight deadlines.Can independently structure, analyse and synthesise data and findings with minimum coachingKnowledge of client journey mapping and process governance. Ability to work in a team environment and independently manage own workload.Change management skillStrong oral and written communication skillsEffective listeningDecision-making and consensus buildingCreative problem-solvingProject managementTime managementData analysis and presentationAble to move from ideas to action - implement improvement ideasAble to tailor communication to the audience and builds consensus through fact based discussionsAnalyzing client feedback, surveys, complaints, and operational data to identify client pain points, investigate root causes, collaborate in designing solutions and identify opportunities to enhance the client journey and create a consistent experience.Recommending strategies to improve client interactions across multiple touch points and channels based on insights gained from analysis.Collaborating with cross-functional teams, including Operations, Client Support and Growth, Corporate Affairs and Innovation and Continuous Improvement to align client experience efforts with business goals and objectives.Designing and implementing client service standards and guidelines.Apply a problem-solving mindset and coach team managers to improve results, identify root causes and identify solutions for implementation.Tailoring the client experience to individual preferences and needs by leveraging data and technology through customized process, product recommendations and communications, based on client behaviours and history.Proactive communication: Engaging with clients and teams proactively, providing timely and relevant information, and addressing their concerns or inquiries promptly.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjIzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788535&xid=1108_182232
4d
1
SavedSave
Lead with Impact: Shape Organizational Culture and Drive Success as our People & Culture Specialist! and a Lead with Impact: Shape Organizational Culture and Drive Success as our People & Culture Specialist!Consult with BU mangers to remain abreast of current and future business operational and tactical needsUtilise data analytics to support business insights and people practicesCustodian of the total People & Culture vale chainManage the implementation/delivery of all People & Culture value chain programmes - workforce planning, organisational design, recruitment and selection, onboarding, reward and recognition, change management, employee wellness, employee and industrial relations, payroll cost management, training, and development, succession planning and offboarding for all staff for the BU in line with group processesProvide support to People & Culture Associate (and where required lead) on disciplinary and grievance related matters for the BU, including policy compliance, procedural compliance for disciplinary enquiries and dispute resolution at external dispute resolution bodies (CCMA, Bargaining council, DoEL)Ensure the BU remains compliant to all people related legislative requirements including but not limited to skills development, employment equity, LRA, BCEA, OHSE, POPIAAdvise and coach BU management on all people related mattersInfluence and manage the BU organisational design to achieve lean organisational structures which are in line with business strategy and revenue levels.Preferred Skills- HR experience: 5+ years experience in HR role(s) in comparable organizations.- Project Management: 3-5 years experience in participating in small to medium HR related projects.- Analyse, interpret and report on data.- Presentation skills.- Translate Financial and Business outcomes into People & Culture drivers. Key Competencies- Ability to manage ambiguity.- Ability to think critically and solve for problems.- Innovative thinker.- Ability to take a long term view.- Outcomes orientated.- Ability to operate independently.- Collaborative and takes people along.- Strong interpersonal awareness.- Ability to operate with a coaching mindset. - Strong stakeholder engagement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjAxMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787927&xid=1109_186012
4d
1
JOB PURPOSE
Responsible for the day to day operational management of our Inbound Sales & Service Contact Centre. Managing and coaching multi-skilled Contact Centre teams via the Sales & Service Team Managers, collaborating with key stakeholders across the business to deliver exceptional customer service across key customer touch-points, in line with our client’s sales and service strategy and risk appetite.
The role holder will have the responsibility of managing a centre of excellence, delivering industry leading customer service and exceptional colleague engagement.
ACCOUNTABILTIES & DELIVERABLES
Deliver annual Contact Centre and Customer Experience objectives ensuring it is aligned to our client’s strategy and risk appetiteManage and support the delivery of the Contact Centre’s operational service strategyLead, develop and motivate Team Managers to encourage agents to deliver a best in class service across all stages of the customer journeyProvide strong, visible leadership to help deliver a positive, open culture where high quality colleagues can deliver to their full potentialEffectively manage and develop the performance, talent and future capability of all direct reports and wider teamAccountable for delivering Contact Centre processes in line with Conduct/ Regulatory risk standards and within Operations risk appetiteOperate within the Customer Service Risk and Control framework, effectively monitoring key risks, escalated issues and identifying common trendsDrive fair outcomes for the customer, embedding these principles in all Contact Centre processes and policy. Prompt action taken to mitigate issues identified through outcome testing measuresWork with the Business to deliver new products, changes or initiatives impacting Customer ServiceEnsure the Contact Centre has appropriate levels of multi-skilled resource at all times, coordinating staff recruitment and trainingDesigning and delivering reward and incentive schemes aligned to fair customer outcomesOwnership of first line operational risks and controlsDevelop strong working relationships with key internal and external stakeholders, to achieve business objectives
PERSON SPECIFICIATION
Proven leader and relationship manager across teams and in a matrix management organisationDetailed understanding and experience of Contact Centre ManagementStrong relationship & stakeholder management skills at a Senior Manager and Executive levelProject management skills in complex multi-functional projectsStrong influencing, negotiating & networking skillsExcellent management and interpersonal skillsAbility to think strategically but translate this into deliverable plans which ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjY5MDM1MDM/c291cmNlPWd1bXRyZWU=&jid=1163880&xid=966903503
4d
1
SavedSave
Our client is looking for a Vertice Technical Service Manager.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a permanent role based in Johannesburg.The mission of the Vertice Technical Service Manager is to lead and optimize the service departments daily operations, ensuring efficiency, profitability, and exceptional customer satisfaction. This role involves overseeing the entire service process, from fault reporting to equipment repair and delivery, while managing resources, budgets, and personnel. The Technical Service Manager is dedicated to fostering a high-performance team, implementing effective technical service systems, and maintaining strong collaboration with sales, application, and operations teams. The ultimate goal is to uphold the quality of service, improve service revenue planning, and enhance customer experiences, positioning Vertice as a leader in the medical device industry.Matric is essential.Relevant technical qualifications. A management qualification is advantageous.Over 5 years of experience in a customer-facing role in the medical device industry.Over 5 years of administrative and management experience.Experience in asset management covering administrative, contractual, and financial aspects.Solid understanding of mechanical and electrical devices.Knowledge of medical devices, surgical procedures, anatomy, and medical terminology.Strong organizational, communication, and interpersonal skills.Ability to work under pressure and meet deadlines.Proficiency in PC software applications including Microsoft Windows, Outlook, Word, Excel, and PowerPoint.Efficiently manage daily service department operations, ensuring resource planning and sustainable profitability.Assign duties, provide work direction, and monitor service productivity.Ensure accuracy and completeness of repair orders and return authorizations.Study and standardize procedures to enhance the efficiency of the Field Service Engineer team.Train personnel on company servicing procedures and transfer technical support knowledge.Manage service budget, forecast, and spare parts inventories.Negotiate service contracts, review service policies, and establish spare parts pricing.Work closely with sales, application, and operations teams.Provide service support to regional offices and distribution channels in the assigned territory.Maintain records of job-related documents like Job cards, PODs, Calibration certificates, Manuals.Follow up on purchase orders and ensure timely invoicing within 30 days of job completion.Manage debtors, ensuring outstanding payments are less than 60 days.Develop, coach, and empower team members.Foster teamwork and create a feedback culture within the team.Maintain excellent customer experience in technical department interactions.Ensure prompt responses to customer queries and requests.Foster and maintain a good work
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTM0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787511&xid=1108_181345
4d
1
SavedSave
Duties and responsibilities: Assisting in managing all aspects of a storeMaximising turnover and profitMinimise shrinkage by monitoring stock related risks.Deliver exceptional customer service by implementing customer experience strategy.Lead Talent selection, training, coaching, retention and recognise initiatives for all team members.Innovative visual merchandising to optimize sales.Implement all company policies and procedures.Maintaining health and safety practicesOptimise team through creating an inspiring environment.Align team members to Company culture and create fun.Behavioural requirements: Honesty in dealing with cash or finances.Inspirational leadership and passionTaking ownershipBuilding and maintaining relationshipsInnovation and ability to deal with change management.Thinking adaptabilityMinimum requirements:Three years of management retail experienceMatric or equivalentMicrosoft – computer proficiencyClear criminal recordAbility to communicate effectively at all levels.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU1OTkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1787372&xid=1320_55991
4d
1
Our client, a call centre located in Randburg, Johannesburg, are looking to employ Team Leaders who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
DutchDanishSwedishNorwegian
Previous Inbound Contact Centre experience or,Previous Team Leader / Supervisory experience in a service environmentPrevious international contact centre experience will be advantageousFully computer literate in all Microsoft packages (Word, Excel, Outlook and Internet)Availability to work shifts (International Call Centre)
Operations Management and Continuous Improvement
Coach and develop employees through continuous one-on-one sessions i.e. daily, weekly and monthlyEffective resource planning by managing work attendance and leaveEnsure all contact channel services levels are metSet key performance indicators for agents and review agent performance according to KPI’s in conjunction with Operations headAnticipate escalations and take over requests when neededConduct root cause analysis on all detractorsEnsure escalations processes are maintained and implementation of new processes with team buy inAssign and monitor the productivity and quality of interactions performed by the teamEnsure all work delivered to clients are conducted with a high level of integrityDrive all day-to-day operational activities through to successful completionEnsure all team members are responding to customer concerns in a timely and efficient mannerMonitor behaviours and skills of team to ensure they are professional, friendly, confident, and capable with all aspects of interaction handlingReview and update productivity tools to monitor real-time and long-term performance, and to identify areas of improvement
People and Performance Management
Manage the development, performance, capability and capacity of the employeesEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR, AHT, QA)Enhance staff morale & motivation through reward and recognitionDetermine training needs and identify coaching opportunities to develop knowledge, skills and behaviours in the teamMentor new hiresDemonstrate knowledge, passion, and a creative aptitude to consistently achieve and exceed targetsOffer guidance and support to all team members to mini...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjIzNDcwNjAzP3NvdXJjZT1ndW10cmVl&jid=579950&xid=4223470603
4d
1
SavedSave
DUTIES & RESPONSIBILITIES
Planning of own working time in accordance with the requirements of the audit scheduleAllocating work to the audit team in accordance with the assignments given on the audit schedulePreparing the audit plan and ensuring that it reaches Back Office at least 15 working days before the audit is scheduled to start. (Exception: in the case of short-notice audits, audit plan to be sent to Back Office as soon as possible.)Preparing audit documents and personal audit working documents in accordance with the internal requirements of the companyAct as primary contact with the audit client, representing both the company and the audit team; chair all audit meetings; prevent/resolve conflict between audit team members and auditeesMaximise use of audit resources, by organising and directing audit team members and reassigning tasks as necessaryCollecting objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees activities; recording this evidence in Audit NotesWith the assistance of audit team members, classifying audit findings and preparing of audit reports and non-conformity reportsPromoting a positive professional image, including the wearing of PPE as required by the clientSubmitting completed audit packs to Back Office within five working days of the end of the auditResponding to pack-related queries from Back Office, including submission of corrected or missing audit documents, within 2 working daysIn cases where there are non-conformities, liaising with the audit client regarding close out; performing re-audits if required; submitting non-conformity packs to Back OfficeMaking recommendations to the Certification Body regarding certification, continued certification, or suspension/withdrawal of certificatesResponding to customer questions relevant to the audit and certification processesInforming the Certification Manager of customer complaints, and raising these on the CAPA systemAttending staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification ManagerCoaching and mentoring Auditors-In-Training and Lead Auditors-In-TrainingPerforming monitoring of other auditors, as necessaryTaking responsibility for maintaining his/her appointment as an auditorWhen necessary, assisting the companys Marketing Team by visiting clients to provide technical supportImplement and adhere to the company’s South African Group management system requirementsAny other ad hoc tasks as requested by Management
Single Assi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA0ODY4OTE2P3NvdXJjZT1ndW10cmVl&jid=371331&xid=3404868916
4d
1
SavedSave
The Instructional Designer combines the art of creating engaging learning experiences with the science of how the brain works. Using technology, the ID facilitates the gaining of new knowledge, skills, or attitudes. Using models to create engaging learning activities based on the science of how people learn.
Primary Responsibilities for the Role
Learn
· Identify knowledge, skill or understanding which is required to improve performance and capability
· Take the needed steps to acquire the knowledge, skill or understanding
· Incorporate the new abilities into the day to day operational activities to improve performance
Teach
· Impart the knowledge, skill or understanding through coaching/mentorship
· Verify the knowledge has been imparted successfully
· Take steps to rectify gaps in transfer of the knowledge
Discover/Innovate
· Actively identify opportunities for improvement targeted specifically at your role and function
· Strategize, invent, or originate previously unknown opportunities
· Re-invent, re-invigorate and re-define previously existing operations into new improved, more efficient, resilient methods or operations by recommending, obtaining approval and implementing solutions.
Display Behaviours
· Emotional Intelligence • Ability/Capacity to be aware of, control, and express emotions
· Handle interpersonal relationships judiciously and empathetically
High Performance
· Strength – demonstrate positivity, mental toughness and stability during stressful periods and periods of low activity
· Flexibility – adapt to new concepts and ideas, ability to collaborate
Business Acumen
• Resilience – demonstrate ability to move forward despite setbacks
• Endurance – consistently deliver at peak performance over the long term
• Business Acumen • Understand main business drivers to impact on decision making
• demonstrate financial impact awareness
Accountability
• Follow through and deliver results despite obstacles
• Admit to errors and takes corrective action to avoid repetition
• Approach own work with dedication and high sense of responsibility
Problem Solving
• Identify, analyse, organize and solve problems and issues in a timely and effective manner
• Anticipate problems, identify root causes and take corrective action
• Evaluate effectiveness of a solution
Quality Focus
• Ensure the quality outcome is achieved
· Take caution in preparing the details relevant to the process
· Follow process to ensure high quality output
Results Driven
Consistently deliver required business resultsSet and ach...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzQwOTE2MDY/c291cmNlPWd1bXRyZWU=&jid=1187631&xid=274091606
4d
Save this search and get notified
when new items are posted!
