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Job Title: Administrative Assistant
Company: Amalebe Funeral
Location: Khayelitsha
Employment Type: Contract
About Us:
Amalebe Funeral is a respected and compassionate funeral service provider
dedicated to supporting families during their most difficult times. We pride
ourselves on offering professional, caring, and dignified services to our
community. We are seeking a highly organised and empathetic Administrative
Assistant to join our team and ensure unified operations in our office.
Key Responsibilities:
·
Front Desk Operations: Professionally greet and welcome
visitors and client families to the funeral home, maintaining a warm and
friendly atmosphere.
·
Communication Management: Coordinate and direct phone calls to the
appropriate staff members, taking messages accurately and relaying them
promptly.
·
Administrative Support: Provide comprehensive administrative and
clerical support to funeral directors and management as directed.
·
Document & Record Management: Handle filing, data capturing, and
ensure all records, paperwork (such as registration forms and veteran's
paperwork), and documentation are managed accurately and kept up-to-date.
·
Service Coordination: Assist with the coordination of service
logistics, including preparing sign-in books, arranging floral offerings, and
ensuring chapels and parlours are clean and ready for services.
·
Purchasing & Invoicing (if applicable): Assist with day-to-day purchasing
activities, creating purchase orders, and matching invoices.
·
Technology Use: Utilise company software programs, Microsoft Office Suite
(Excel Word and publisher), email, and update the funeral home website as
needed.
·
General Duties: Maintain a neat and well-organised office area and assist
with general office cleanliness.
Qualifications and Experience:
·
Minimum of a high school diploma or equivalent (Matric).
·
Proven experience as an administrative assistant, receptionist,
or in a similar customer-facing role, preferably within the funeral industry
(though not required).
·
Strong verbal and written communication skills.
·
Professional demeanor with strong customer service orientation
and the ability to work well under pressure and handle challenging situations
with tact and empathy.
·
Highly organised with excellent attention to detail and the
ability to multitask effectively.
·
Proficiency in basic computer applications and office equipment.
How to Apply:
Interested candidates are invited to submit their updated CV and a cover letter
detailing their relevant experience to sshumane@amalebe.co.za by 10 February 2026
If you have not heard from us within [e.g.,10
days] after the closing date, please consider your application unsuccessful.
Khayelitsha
Results for funeral jobs in "funeral jobs" in Jobs in South Africa in South Africa
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Insurance Sales AgentAre you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and ensuring all interactions comply with regulatory and campaign standards. The consultant is responsible for delivering a professional, empathetic, and persuasive customer experience. Your Role:Handle inbound and outbound calls from customers interested in insurance or responding to marketing campaigns.Actively listen to understand customer needs and recommend the most suitable policy or package.Sell funeral, life and legacy cover plans confidently while maintaining empathy and professionalism.Use upselling or cross-selling techniques where relevant (e.g. family cover add-ons).Accurately capture and verify customer information, ensuring all regulatory disclosures are made.Maintain knowledge of all funeral policy features, terms, exclusions, and benefits.Ensure compliance with FAIS, TCF (Treating Customers Fairly), and other industry regulations.Meet or exceed sales KPIs, including conversion rate, quality assurance, and call handling targets.Handle basic policy-related inquiries and objections efficiently.Escalate complex queries or complaints appropriately.Requirements:• Matric / Grade 12 certificate (compulsory)• Clear credit and criminal record (vetting required)• Previous experience selling funeral cover or related insurance is essential
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Administration Manager Centurion Pretoria
Our client within the funeral insurance sector is seeking an energetic Administration Manager to manage administrative operations within the branch and provide direct support to the Branch Manager.
Salary Negotiable
Minimum Requirements
Grade 12
2 years’ experience within the Funeral Insurance industry
5 years Proven administrative and customer service experience
RE5 qualification (advantageous)
Proficiency in MS Office, Excel, Word, and Outlook
Strong written and verbal English communication skills
Key Responsibilities
Administer sales submissions and ensure applications are captured and scanned timeously
Ensure supervision questionnaires are completed, scanned, and uploaded correctly
Prepare for weekly sales meetings by managing application and contract stock
Compile and submit weekly and monthly reports
Assist clients with amendments, cancellations, claims, and general queries
Manage and support district administrators, including training where required
Ensure efficient administrative processes and service delivery within the district office
Apply online
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Broker ConsultantLocation: Western Cape – BellvilleEmployment Type: PermanentWorking Hours: Monday to Friday | 08h00 – 16h30Role OverviewA well-established organisation within the financial services / funeral insurance sector is seeking a detail-oriented and self-motivated Broker Consultant to provide administrative and operational support to the Sales Support function. This role requires strong coordination, documentation control, and broker liaison skills.Key ResponsibilitiesCapture broker information accurately on internal systemsCompile and manage broker application documentationFollow up with brokers on outstanding documentationHandle broker queries and assist with resolving escalationsLiaise with internal departments to support broker processesMaintain strong relationships with internal teams and external brokersPerform quality checks to ensure accuracy and complianceMaintain effective filing and document control systemsPrepare reports and manage correspondenceIdentify process improvements and support implementation of new proceduresMinimum RequirementsGrade 12 (essential)Administration qualification or relevant experience (advantageous)3–5 years’ experience in Financial Services, Long-Term or Funeral InsurancePrior experience providing administrative support to brokershttps://www.jobplacements.com/Jobs/B/Broker-Consultant-1253056-Job-Search-01-19-2026-02-00-16-AM.asp?sid=gumtree
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