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Customer Service ConsultantRandburgSeasonal USA Campaign – Night Shift  We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required to assist clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within America’s sunny season, for 6 months.If you have worked with clients from America before, and are confident in delivering exceptional service to the international market…… Apply Now!Key responsibilities:Attend to inbound calls in a professional and timely mannerBuild rapport with the client, and ensure every experience is exceptionalThink on your feet to provide solutions to challenges faced by the clientYou will be conversing in voice, email and chat. Therefore, professionalism is to be maintained through all channelsAbility to accurately assess customer needs and potential, identify and deal with objectionsBe comfortable and confident in your approach to clientsMinimum Requirements:Must have worked night shift beforeMust have worked with American clientsMS Office literateExcellent communication both verbal and writtenWe will only consider applications from candidates who have worked on a USA campaign before.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mjg3OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776207&xid=1109_182878
2h
1
SavedSave
Team LeaderRandburgSeasonal USA Campaign – Night Shift  Main purpose of the job:We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required manage a team in assisting clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within America’s sunny season, for 6 months.If you have worked with clients from America before, and are confident in managing a team to deliver exceptional service to the international market…… Apply Now!Key responsibilities:Effectively manage the team to ensure service delivery standards are metImmediately address any challenges the agents might face which may impact productivityCoach and mentor the teamsRegular performance reviews to ensure KPI’s are met andDaily management of absenteeism and attendanceBuild rapport with the client, and ensure every experience is exceptionalMaintain sound client relationsCreate and submit the necessary reporting on timeRegularly connect with management where support is neededMinimum Requirements:Must have worked night shift beforeMust have worked with American clientsMS Office literateExcellent communication both verbal and writtenWe will only consider applications from candidates who have worked on a USA campaign before.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mjg3N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776214&xid=1109_182877
2h
1
A global financial innovation and technology disruptor with a leading edge in execution in emergent business models and a leading edge in the execution in emergent business models, through their consolidated six specialist business competencies. On their journey to building their innovative track, they require the services of a Data Analyst to grow together with the team in these capabilities which include: advisory, innovation, strategic execution, project management, branding, design, digital prototyping and development.Responsibilities: Support a range of data needs through activities such as database design, data management, data cleaning, statistical modelling and interpreting results.Manage and transform survey, billing history, meter data, secondary demographic and other relevant data sets.Review data for accuracy, anomalies, unexpected patterns and completeness.Run basic descriptive statistics and more advanced modelling using statistical software packages,Assist in developing templates and datasets for historical trending and predictive forecasting.Apply tools and techniques for data analysis and data visualisation (including the use of business information tools), such as graphical and text-based survey result summaries.Support the process of conducting and analysing yield simulations and energy resource assessments for solar PV, hybrid and wind technologies - to provide Project Development teams with accurate data inputs.Build durable models and the ability to turn data into intelligence (Machine Learning / AI applications).Qualifications and Experience: Degree or Diploma in IT/Statistical or related.3+ years knowledge & experience in a data environment.Basic skills with R, Python, SQL or similar statistical software applicationsExperience in working in the Agile methodologyProgramming languages -C, C++, JavaScript, Assembly, MATLAB etcExperience in cleaning, managing and transforming data sets, including making decisions and observing to drop or to retainSound understanding of Computer networking in both IT and OT environmentsMicrosoft Power BI, Dashboard, Reporting, SQL The Reference Number for this position is NG58485 which is a Permanent Hybrid position in the Johannesburg offering a salary negotiable from R400k to R600k CTC based on experience and skills. E-mail Nokuthula
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY3Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779562&xid=1108_178676
9h
1
Our Client a Global Tech firm is seeking a SAP Business Support Specialist (Operational Technology) to join their team in Rosebank (Hybrid working) on a contract basis. They offer stability, growth, attractive rates and a great working environment.This role provides global system solutions, SAP and other technologies, for enterprise wide business requirements in the Asset Management Domain, is responsible for ensuring technical alignment to the functional operating model. Further supports the Solution Lead in ensuring that the functional system solution adheres to leading practice. Tactical with a major focus on continuous improvement of systems in order to maximise operational delivery.Key Roles and Responsibilities:Maintain the Integrity of the SAP PM Work Management ProcessFocus is on Continues improvement rather than day to day incidentsTrain Business users and SSAs on SAP changesTake accountability for the Change Process in SysAidIf there are problems that the SSA cannot resolve they need to assist in resolvingEngage with manager, Business Process Custodian (BPC) and Regional Process Owners (RPOs) on continuous business improvement opportunities Analyse business requirements, interpret and capture them in a business requirements document (BRD)Assist in the functional preparation of Business Process Procedures and Documents, Test Scenarios, End-user documentation and User manuals Identify gaps in current global/ local business processes and ensure optimisation Assists the local SAP Support Analysts (SSAs) measure the SSAs effectiveness and facilitate any required training and support Participate in regional governance structures Review quality assurance activities for the functional area. i.e., regression testing, testing of change requests and bug fixes Work with the Business Lead to manage requirements from Third Party non-SAP suppliers i.e., interfaces to the application Work with the Global Access and GRC team to ensure process optimisation, regional fit and compliance with statutory requirements, legislative regulations, policies, work standards and governance requirements. Knowledge, Skills and Attributes:Compliance to all process for all incidents, requests and changes (e.g. Manage Requirements, Critical Incident process etc.)Effective Service Level Management:Engagement Survey - Improvement PlanEnsure all global and regional vendors deliver against all agreed SLAsEnsure compliance to all IM policies and report on all matters pertaining to non-complianceEnsure compliance to SOX, King IV and all other relevant governance requirementsEnsure full compliance to IM PMO processes (e.g. gate reviews etc.)Living the ValuesMaintain good inter-departmental relationshipsParticipate in Monthly Incident, Request, Problem, Change and Project Review MeetingsStaff development via formal training where requiredStrategic roadmap agreed with requested and initiatives delivered against expectationTimeous completion of ad hoc requestsTimeously updat
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY3MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779558&xid=1108_178671
9h
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
3d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
3d
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Boksburg, East Rand area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin6498
17h
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Kempton Park, East Rand area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin4855
17h
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Centurion, Pretoria area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin5774
17h
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Sandton, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin8443
18h
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Midrand, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin6887
18h
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Randburg, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin6774
18h
1
We have an opportunity for an Electrical, Control Instrumentation Engineer to be based in Paarl.You will be responsible for the following:To utilize technical and teamwork skills to liaise with different disciplines in turning process and project requirements into Electrical, Control system and Instrumentation (ECI) design parameters for Water, Waste and Energy projects.To provide ECI Engineering inputs into tendering, including cost estimation for Water, Waste and Energy projects.To initiate, prepare, supervise and approve the basic and detail ECI Engineering design and interface with subcontractors and the fabrication/construction function to execute capital projects in the Water, Waste and Energy fields.To develop and strengthen the company’s ECI Engineering portfolio through implementation, industry best practices and tools.Degree or Diploma in Electrical or Electronic Engineering.Minimum of five years experience as an ECI Engineer in turnkey projects or asimilar field (Water,. Waste or Energy projects)ECSA Registration as a Professional Engineer will be advantageous.Proven leadership and mentoring skillsCommunication and organizational skillsPerform assessment of client specifications to prepare proposals/reports on cost-saving alternativesCoordination of ECI concessions, technical proposals and variation orders on projectsAssist with the preparation of Process Control Philosophy and Functional Design Specification documentation.Complete work according to standard engineering principles and practices.Monitor and review hardware and software products relating to automation and information technologies.Keep current in automation and network computing technology trends.Facilitate and perform factory acceptance tests (hardware and software).Compilation and management of as-built documentation.Compilation and management of vendor and subcontractor data books.Compilation and management of plant technical and maintenance manuals.Liaison with the Client and subcontractors to ensure functionally, safe installation and maintenance within the project.Provide project-specific input to Project Manager to resolve construction issues during site work.Hot and cold commissioning assistance, including coordination of ECI pre-commissioning activities e.g. punching, loop checking and sign-off of check sheets.Investigation and co-ordination of corrective measures that may arise on site during construction and warrantee period.Maintain currency of professional competence and specialist knowledge.Undertaking of small projects as required.Represent the company during meetings.Quality, Health SafetyEnsure health and safety legislation and contractual obligations pertaining to health safety are adhered to throughout the project.Read and understand the ISO9001:2008 manual for the procedures pertaining to the Tendering, Engineering and Projects Division.External RelationsLiaise with clients, suppliers, consultants and contractors on technical and commercial aspec
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY2Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779553&xid=1108_178666
18h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
3d
1
SavedSave
*Reference: PS009626-VL-2*
A well-established and leading raw material chemical company requires the above to manage their key accounts and suppliers within the personal care and pharma markets.
*Minimum requirements for the role:*
* Tertiary qualification, ideally a sciences or related qualification or COSCHEM Diploma, or previous sales experience selling chemical raw materials into the personal care and pharmaceutical manufacturing industries or related industries is preferred the role.
* Previous experience having managed key accounts and principals within any of the chemical raw material industry is pref.
* The company is also happy to consider looking at employing an internal sales or technical person who is keen to move into a sales / key account management role managing customers within the personal care and pharma industries.
* The successful candidate must have good communication and computer skills.
*The successful candidate will be responsible for:*
* Managing key accounts and suppliers and product sourcing.
* Ensuring that stock levels are enough for customers’ orders and forecasts.
* Managing and handling all customer queries.
* Ensuring that monthly and quarterly budgets are met.
* Preparing presentations on specific products and presenting them to customer panels.
* Ensuring that orders are delivered according to requirements.
* Assisting customers with new product development and technical support.
* Reporting to principal suppliers regarding opportunities that have been identified.
* Forecasting, budgets and costings of products and product range.
* Visiting and attending trade shows, and principal supplier visits for training and relationship development.
*Salary package, including benefits, is highly negotiable depending on experience gained.*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2NDA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243860&xid=1555_56408
2y
1
*Overview*
Assist customers doing direct purchases from the company with “cash” sales. Taking face to face orders from the customer, and processing same, for immediate receipt by customer. Dealing and answering inquiries and questions, handle complaints, troubleshoot problems and provide relevant information.
*Duties*
* • Effectively implement price increases
* Ensure profit margins are maintained
* Effective interaction with logistics, finance, suppliers, etc.
* Monitor stocks and inform product managers of potential stock shortages
* Establish an understanding of systems and procedures as well as identifying improvements on these
* Any Adhoc duties as might be required within the department
* Logging onto the call centre when required
* Managing the Direct group e-mail when required
* Processing telephonic and e-mailed orders
* Assisting with routine and cycle count stock takes
* Customer satisfaction
* Accept all orders and ensure that they are processed and receipted by customer on the day
* Handling payments by customers. Payments made by form of EFT/credit card/ debit card)
* Keep customers informed and updated on the status of their orders
* Gain local market intelligence
* Liaise with existing clients, daily as well as grow the client base. (Cold calling)
* Communicate price changes to customers
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MDY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243712&xid=1555_56069
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
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SPAR South Rand, a division of The SPAR Group Ltd, is currently recruiting for a Leasing Manager to join our dynamic team based in Jet Park.
*PURPOSE OF THE POSITION*
* Based in Jet Park, the Leasing Manager will be responsible for the administrative, functional and legal aspects in the implementation of the retail growth plan in existing stores and ensure the organic growth through improving the existing SPAR footprint. Furthermore, to assist the Senior New Business Development Manager in the implementation of the retail growth strategy.
*KEY PERFORMANCE AREAS*
* Leases and lease management
* Lease negotiations
* Compliance with all relevant laws and SANS regulations from a property perspective
* Property management
* Manage offers
* Manage option agreements
* Manage addendums
* Manage cessions
* Compliance reports and follow-up
* Payment of rentals
* Providing advice regarding legal matters
* Reporting bi-weekly on property management
* General legal, lease and sale of business queries
* Matric or equivalent qualification
* A tertiary qualification will be advantageous
* Advanced computer skills, especially in Excel
* Valid driver’s license
* 5 Years property experience
* Able to cope under pressure and ensure deadlines are met
* Good communication skills
*Closing Date: 20 May 2022*
*Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.*
*If you have not had any response from us within one week of the closing date, please consider your application unsuccessful.*
*SPAR Group is an equal opportunity employer.*
*All positions are placed in accordance with the Company’s Employment Equity Plan.*
“Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.
* The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
* Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
* This information is given to us, by you, voluntarily and of your own free will.
* If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
* In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
* You have the right to access this inform
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Cell C is currently recruiting for an experienced and qualified Senior IP Transport Specialist to join our team.
To plan the national IP MPLS & Mobile Backhaul and international Transport networking systems within Cell C. Ensure the evolution of all IP MPLS and MBT/CTN IP/MPLS network systems through the management of best practice system planning and design.
*Main Responsibilities**Planning and performance - Nationally*
* High Level design IP MPLS & MBT/CTN and international Transport network
* Low Level design for IP MPLS & MBT/CTN and international Transport network.
* IP/MPLS and Mobile Backhaul capacity planning requirements
* Plan and test redundancy and diversity of IP MPLS & Mobile Backhaul and international Transport networks.
* Measure IP MPLS & MBT/CTN and international Transport network quality and performance and develop performance indicators
* Maintain IP MPLS & MBT and international Transport network capacity and performance within network KPI’s
* Provide regular capacity forecasts and strategic network master plans
* Introduce new IP MPLS & MBT/CTN and international Transport features or parameters into the network
* Maintain grade of service within network KPI’s
* Plan the hand over to the operations department for implementation
* Ensure the constant optimisation of the Infrastructure.
* Ensure best practise planning methodologies are used for optimal network design.
* Notify senior management in advance of “end of life equipment” and necessary steps to safeguard operations.
*Technology Evaluation*
* Ensure regular technology evaluations and pilots where appropriate.
* Research new technology and trends within IP MPLS & MBT/CTN and international Transport Networks
* Ensure knowledge transfer to the operations sections.
* Define the engineering requirements for the new elements that will be added to the existing IP MPLS & MBT/CTN and international Transport Network.
* Devise the planning strategy for the evolution of the IP MPLS & MBT/CTN and international Transport network
* Strategically identify and recommend the procurement of new and or upgraded technology to support the organizational network strategy
* Assist the RFP department with the Evaluation of the cost implications of the new technology elements.
* Plan the technology trials and ensure the correct usage of the technology to evaluate the outcome of such trials.
* Investigate, evaluate and request the procurement of tools for supporting any IP MPLS & MBT/CTN Transport planning initiatives.
* Plan ROI of all new IP MPLS & MBT/CTN Transport elements to company standards
*Report generation*
* Provide reports to the business on the Performance and Quality of the radio network
* Report on improvements
* Submit information for the Board Report
* Compile problems encountered reports
* Research and submit special reports when required
* Weekly Capacity and utilization reporting
* Weekly network health report
* Quarterly diversity/redundancy testing
* Weekly update on IP MP
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Summary of the Position:
The TMF Specialist I is responsible to deliver controlled and quality trial master file documents for the purposes of regulatory and health authority inspections; and to ensure compliance as delegated by trial sponsors and under applicable institutional policy.
Essential Functions:
Responsible for paper Trial Master File (TMF) set-up, maintenance, update, archival and destruction (if applicable) in accordance with FHI Clinical processes, Sponsor requirements, and applicable regulations.
Responsible for comprehensive review and approval of TMF/eTMF Management plans.
Responsible for assessing training needs of staff regarding TMF/eTMF document delivery and implementing training (individual and/or departmental).
Responsible for maintaining systems and tools for evaluating, tracking, and transmitting trial master file documents.
Ensure adequate set-up of master files including proper and timely filing of all relevant study documents.
Maintain documents master files according to regulatory and company-defined standards.
Conduct detailed and appropriate quality checks on TMF/eTMF documents at defined timepoints, including any paper originals required.
Conduct TMF/eTMF content reviews and provide TMF/eTMF content reports on a regular basis.
Ensure that FHI Clinical privacy and security standards are met and adhered to. Ensure that documents are maintained in accordance with FHI Clinical retention practices.
Assist in routine internal and external master file audits to ensure compliance with applicable work instructions, Standard Operating Procedures (SOPs), Policy & Procedures, FDA and ICH GCP guidelines.
Participate in organizational process improvements as required.
Assists with maintaining up-to-date study status tracking and other tracking tools (as assigned)
Knowledge, Skills and Abilities:
Ability to work well with people and establish effective relationships across all levels of the organization.
Strong computer skills (MS Office), SharePoint, and Acrobat.
Ability to format and publish large documents and create and maintain tracking systems and spreadsheets.
Ability to coordinate review and finalization of documents with multiple stakeholders. Aptitude to learn additional software programs and databases quickly.
Ability to handle multiple tasks simultaneously; manage and prioritize workload in a proactive manner.
Ability to work effectively under pressure of deadlines.
Demonstrated ability to make decisions involving conflicts of interest.
Excellent attention to detail.
Knowledge of clinical trial design, execution, and operations.
Must be able to read, write and speak fluent English
Position Requirements:
Education: High school diploma required.
Preferred Job-related Experience: 1-3 Years of documentation management and experience with FDA, ICH, and GCP guidelines. Experience with managing clinical study documents using FDA, ICH GCP guidelines and best practice
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