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Results for client services manager in "client services manager" in Jobs in Eastern Cape in Eastern Cape
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Field Manager – Marketing & Promotions Industry (Port Elizabeth) Renowned Marketing & Promotions CompanyWe are seeking a highly driven and experienced Field Manager with strong client services to join our dynamic team in Port Elizabeth. This is a fast-paced, high-pressure role suited to someone who thrives in a demanding environment and can remain calm, solution-focused, and emotionally intelligent under pressure. Minimum RequirementsValid Driver’s License and own reliable vehicleMatric (essential)Experience in Client services and/or account managementPrevious experience in the marketing, promotions, or field management industry (highly advantageous) About the RoleThis position requires someone who can confidently manage a challenging client account and handle daily operational pressures. You will be the central point of contact, constantly ensuring smooth field operations, resolving issues, and maintaining strong client relationships. The role involves being “on call” and available to address urgent matters, even outside standard office hours.Skills & AttributesStrong emotional intelligence and the ability to stay calm under pressureExcellent problem-solving and decision-making skillsAbility to manage large teams with confidence and have respected authorityHigh attention to detail and strong administrative capabilityExceptional communication and client-service orientation Key ResponsibilitiesManage a large team of 100–160 promoters/casual staff across various stores and kiosksRecruit, on-board and train new staff; ensure successful setup on all required systemsMonitor daily attendance and provide updates to the client on absenteeismSource replacements for absent staff and manage day-off requestsAnalyse daily sales performance, identify challenges, and provide feedback and solutions to the clientHandle administrative processes including system loading, updates, and resignationsMaintain constant availability for urgent issues:Office hours: Monday–Thursday 9:00–16:00, Friday 9:00–15:00On-call availability: 8:00–17:30 daily, including weekends for major issues
https://www.jobplacements.com/Jobs/F/Field-Manager-1250191-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
4d
Job Placements
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Our client operates within the short-term insurance industry, offering tailored solutions across personal and commercial lines. They are known for their client-centric service, regulatory compliance, and strong underwriting support.The Domestic Underwriter will be responsible for issuing and managing personal lines policies in accordance with internal guidelines and industry regulations. The role involves risk assessment, determining coverage and premiums, and building lasting client relationships. Service excellence, portfolio management, and policy accuracy are key aspects of this position.Key ResponsibilitiesIssue and manage policies, endorsements, and renewals according to company guidelinesEvaluate and determine policy coverage, terms, conditions, and premiumsProvide expert underwriting advice to clients and brokersMaintain strong professional relationships with clients to ensure retentionEnsure full compliance with regulatory standards and internal policiesAccurately document underwriting decisions and maintain updated recordsRespond promptly to client queries and service requestsMonitor portfolio performance and flag potential risk areasWork closely with claims, accounts, and sales teams for cohesive service deliveryEnsure systems are updated accurately and in a timely mannerKey AttributesHigh attention to detailStrong verbal and written communication skillsClient-focused with a service-oriented mindsetAble to work independently and under pressureOrganised and efficient with excellent time managementRequirements - Non-NegotiableMatric qualificationNQF Level 4 / RE5 certificationFAIS compliantMinimum 3 years experience in the short-term insurance industry, specifically personal linesComputer literacyValid drivers license and own transportRemunerationMarket-related salary based on experience**Only shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/D/Domestic-Underwriter-1252577-Job-Search-01-16-2026-04-14-01-AM.asp?sid=gumtree
8h
Job Placements
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Requirements: Grade 12 (Mathematics essential) Valid drivers licence (minimum Code 8) Strong communication skills. Previous sales or customer service experience. Computer literate (Google Workspace, Excel, Word) Organised, deadline-driven, and detail-oriented. Knowledge of geography and international relocation will be advantageous. Experience: Liaise with clients and manage relationships. Handle sales enquiries and leads via the CRM system. Explain services, pricing, and optional extras (insurance, storage, packing) Prepare accurate quotes and follow up with clients. Conduct household goods assessments where required. Compile monthly sales and follow-up reports. Open and manage client files and records. Handle tender requests. General administration (emails, calls, correspondence, support to management) Manage claims submissions and tracking. Conduct marketing cold calls and field sales. Maintain various Excel databases and trackers (Bordereaux and claims tracker)
https://www.jobplacements.com/Jobs/S/Sales--Marketing-Coordinator-1250142-Job-Search-1-12-2026-3-27-15-AM.asp?sid=gumtree
4d
Job Placements
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The Company is seeking a dynamic and experienced Accounting Department Manager to lead and oversee the daily operations of its accounting team.This role is critical in ensuring the delivery of high-quality accounting services to clients, managing internal workflows, and supporting the Companys strategic objectives.The ideal candidate is a confident leader with a strong grasp of accounting principles, proven experience in team management, and a commitment to client service excellence.Key ResponsibilitiesLeadership & Team ManagementLead, mentor, and develop a team of accountants and support staff.Allocate tasks, track performance, and conduct regular performance reviews.Promote a culture of accountability, teamwork, and continuous improvement.Client Service & Relationship ManagementOversee the delivery of services including bookkeeping, financial reporting, tax preparation, and regulatory compliance.Act as a key contact for high-value clients, ensuring satisfaction and long-term retention.Review and approve client deliverables, ensuring accuracy, quality, and timeliness.Operational OversightManage departmental workflows, resource allocation, and deadlines.Optimize systems and processes to improve efficiency and productivity.Ensure compliance with Company policies, accounting standards, and regulatory requirements.Financial & Strategic SupportSupport budgeting, forecasting, and financial planning efforts for the Company.Analyze department performance metrics and prepare relevant management reports.Contribute to strategic initiatives, including service development and client acquisition or retention strategies.Technology & SystemsManage the use and adoption of accounting software and digital tools.Ensure data accuracy, integrity, and security across all platforms.QualificationsBachelors degree in Accounting, Finance, or a related field (SAIPA or equivalent professional qualification preferred).Minimum of 57 years of accounting experience, with at least 2 years in a leadership or managerial role.Strong technical knowledge of accounting principles, financial reporting, and tax regulations.Proficiency in accounting software (e.g., Xero, QuickBooks, Draftworx/CaseWare, Sage) and Microsoft Office Suite.Excellent leadership, communication, and organizational skills.Ability to manage multiple priorities in a fast-paced environment.Preferred AttributesExperience working within a professional services or p
https://www.jobplacements.com/Jobs/A/Accounting-Department-Manager-1246871-Job-Search-01-06-2026-00-00-00-AM.asp?sid=gumtree
10d
Job Placements
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This role supports the Personal Underwriting team by handling administrative tasks and maintaining client documentation. The ideal candidate will manage data entry, file organization, and assist with client communications. A strong focus on accuracy, confidentiality, and task prioritization is key to succeeding in this role. This position plays a vital role in helping the team operate smoothly and deliver efficient service to clients.Key ResponsibilitiesProvide daily administrative support to Personal UnderwritersPrepare and manage underwriting documentation and client filesMaintain up-to-date policy records with a high degree of accuracyCapture and update client data and underwriting informationAssist with managing inbound client queries and documentation follow-upsEnsure all administrative processes align with internal policies and service standardsOrganize digital and hard copy files for quick access and regulatory complianceSupport the underwriters in coordinating task deadlines and client interactionsMonitor outstanding documents and assist in obtaining necessary informationMaintain confidentiality and data protection standards at all timesLiaise with internal departments as required to ensure client service continuityAssist in general departmental administration as assignedKey AttributesExceptional attention to detailProactive and self-managedService-oriented with strong communication skillsReliable and organized multitaskerCollaborative team mindsetRequirementsMatric (Non-negotiable) Own vehicle and valid drivers licensePrevious administrative experience in a professional setting (insurance experience advantageous)Computer literacy with accurate data entry skillsKnowledge of the insurance industry or NQF Level 4 / RE5 certification (Advantageous) RemunerationMarket-related salary based on experience**Only shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/P/Personal-Underwriting-Assistant-1186030-Job-Search-01-05-2026-00-00-00-AM.asp?sid=gumtree
11d
Job Placements
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About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Eastern Cape & Free State region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash handling. The successful candidate will drive reliable, secure, and cost-effective cash solutions, achieving regional financial targets and maintaining world-class service delivery. Key Responsibilities Include:Strategic & Financial Oversight: Manage the regional budget and P&L for cash operations, including capital expenditure on equipment. Define and track KPIs (e.g., cost-per-note processed) and lead cost optimisation initiatives.Operational Excellence: Establish and enforce standardised operating procedures (SOPs) across all sites. Oversee infrastructure and physical security, and serve as the regional escalation point for major operational and security incidents.Compliance, Risk & Security: Ensure full compliance with all relevant legislation, including Anti-Money Laundering (AML), Company policies, and industry standards (e.g., SARB, ROCC). Implement robust internal controls and manage internal/external audits.People Leadership: Manage, coach, and mentor Cash Managers, Supervisors, and operational staff. Oversee regional talent management, recruitment, retention, and ensure all personnel are fully trained and certified.Client Management: Focus on client retention by preventing contract loss due to poor service delivery. Conduct formal customer meetings and ensure all Customer SLAs are met monthly.Health and Safety: Actively participate in the design, review, and implementation of departmental safety plans, reporting and discussing all safety incidents. Minimum Requirements:Grade 12Minimum 5 years experience in a cash management environmentDrivers License and own reliable transportationSecurity Management qualification or equivalent qualifiationKnowledge of IZI SA Operational and HR Policy and Procedures is advantageous https://www.jobplacements.com/Jobs/R/Regional-Cash-Processing-Centre-CPC-Manager-1251796-Job-Search-1-15-2026-1-26-29-AM.asp?sid=gumtree
1d
Job Placements
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Key ResponsibilitiesAdministrative SupportManage calendars, schedule meetings, and coordinate internal and client appointments.Prepare, format, and proofread reports, presentations, and correspondence.Organize and maintain both digital and physical filing systems.Client CoordinationAct as a primary point of contact for client inquiries and document submissions.Monitor client deliverables and deadlines, ensuring timely responses and follow-ups.Support new client onboarding by collecting necessary documentation and setting up client records.Document & Data ManagementEnter and update data accurately in accounting systems and client databases.Maintain strict confidentiality of sensitive financial and personal information.Assist in preparing financial documentation for audits, tax filings, and internal reviews.Team SupportFacilitate internal communication and assist with tracking workflows and task progress.Support billing and invoicing, including managing timesheets and expense claims.Order office supplies and liaise with vendors as needed.Compliance & Quality ControlEnsure adherence to internal procedures and external regulatory requirements.Help maintain current policies, templates, and checklists to support consistent quality standards.QualificationsDemonstrated experience in an administrative or office management role, ideally within accounting or professional services.Strong organizational skills with the ability to multitask and prioritize effectively.Excellent verbal and written communication skills.Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with accounting software such as Xero, QuickBooks, or Draftworx is an asset.High level of professionalism and discretion.Ability to work both independently and collaboratively.Preferred AttributesFamiliarity with accounting processes and terminology.Comfortable working in a fast-paced, deadline-driven environment.Strong customer service orientation with a proactive, problem-solving mindset.
https://www.jobplacements.com/Jobs/A/Accounting-Department-Administrator-1246870-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
10d
Job Placements
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The role requires a strong background in complex dispute resolution, corporate and commercial law, and exposure to forensic investigations.Key ResponsibilitiesLead and manage corporate and commercial litigation matters, including drafting pleadings, opinions, and conducting hearings.Advise clients on disputes relating to contractual, shareholder, and corporate governance issues.Conduct legal research and develop case strategies in line with client objectives.Support forensic investigations, including fraud-related disputes, regulatory breaches, and compliance issues.Manage client relationships, providing high-quality advice and ensuring service excellence.Mentor and supervise junior associates and candidate attorneys within the team.RequirementsAdmitted Attorney with at least 3 - 4 years post-admission experience in corporate and commercial litigation.Demonstrable forensic experience (fraud, regulatory investigations, compliance disputes) preferred.Strong track record of managing complex litigation and arbitration matters.Excellent drafting, research, and advocacy skills.Ability to work under pressure, manage deadlines, and handle multiple matters simultaneously.Client-focused mindset with proven ability to build strong relationshipsThe salary range is between in R45,000 and R 48,500 with a super incentive scheme and a good bonus. The range is indicative only, the offer will align with qualifications, skills, and level of experience.
https://www.jobplacements.com/Jobs/S/Senior-Associate-Attorney-Commercial-Litigation---1226387-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
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We are seeking a well-presented, professional, and friendly Receptionist to manage our front desk and provide administrative support. The successful candidate will be the first point of contact for visitors and clients and must create a positive first impression of the company.Key Responsibilities:Answer and direct incoming calls professionallyGreet and assist visitors and clientsManage the reception area and ensure it is neat and welcomingHandle incoming and outgoing correspondenceMaintain records, filing, and basic data capturingAssist with general administrative duties as requiredRequirements:Matric (Grade 12)Previous experience in a receptionist or front-desk roleExcellent communication and interpersonal skillsProfessional appearance and attitudeComputer literacy (MS Word, Excel, Outlook)Ability to multitask and work under pressureSkills & Competencies:Strong organisational skillsAttention to detailCustomer-service orientedReliable and punctual
https://www.jobplacements.com/Jobs/R/Receptionist-1251297-Job-Search-01-14-2026-02-00-49-AM.asp?sid=gumtree
2d
Job Placements
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This is a luxury lodge offering an immersive bush experience, combining refined comfort with authentic wildlife encounters. Guests enjoy personalized service, scenic surroundings, and a serene retreat designed for relaxation and adventure.Candidate Requirements:Previous experience as a Receptionist or Office Assistant in a 5-star hotel, lodge, or spa environment is preferred.Must have verifiable references and a strong track record.Strong administrative and organizational skills.Ability to use initiative and work independently.Excellent customer service skills and professional communication.Fluent in spoken and written English and Afrikaans.Well-groomed, professionally dressed, and maintains high personal hygiene standards.Honest, courteous, punctual, and disciplined.Self-motivated, confident, and able to maintain composure under pressure.Computer literate with knowledge of Microsoft Office applications.Candidate Responsibilities:Arrive 30 minutes prior to the start of your shift.Manage the front desk, including switchboard and receiving of visitors.Follow a strict no-cell-phone policy; personal phones must be signed in at the front desk.Maintain comprehensive knowledge of the spa, treatments, facilities, and retail offerings.Operate the spa scheduling system efficiently.Maintain high standards of hygiene throughout the spa.Assist in all areas as requested by management.Successfully complete all practical and theory assessments provided by management.Address clients formally and ensure therapists introduce themselves.Ensure every client completes a consultation card prior to treatments, check for contraindications, obtain client signatures, and file appropriately after each visit.Recommend and upsell treatments to clients.Handle general office duties, including faxing, receiving parcels, message taking, and visitor management.Assist management with various administrative and operational tasks.Maintain the tidiness and professional appearance of the spa.Manage office supplies, including stationery and refreshments.Adhere to all Standard Operating Procedures (SOPs) of the property.Be flexible with working hours as required.Stay 30 minutes after your shift to ensure the spa is prepared for the next day.Perform any additional duties necessary to support the smooth operation of the spa and business.This is a live-in position.
https://www.jobplacements.com/Jobs/R/Receptionist-1248770-Job-Search-01-06-2026-10-09-32-AM.asp?sid=gumtree
10d
Job Placements
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Key Responsibilities:Download and reconcile monthly debtors reports; manage all outstanding accounts.Contact tenants with outstanding balances via phone, email, SMS, WhatsApp, and other channels.Update clients with comprehensive feedback and actionable recommendations regarding outstanding accounts.Implement and monitor payment arrangements, due dates, and follow-ups.Maintain tracking systems for payment arrangements and collections.Issue letters of demand and manage notices for expiring letters.Follow up on accounts handed over to external tracing or debt collection agencies.Ensure accuracy in tenant statements, incoming payments, and account reconciliations.Update credit bureau profiles as required.Compile monthly invoices for collection fees and manage payment processing.Provide weekly and monthly reports on accounts and collection progress.Handle ad-hoc administrative tasks and participate in after-hours standby on a rotational basis.Requirements & Expectations:Ability to manage a large workload under pressure while maintaining accuracy and attention to detail.Proactive approach: anticipate needs, follow up before being prompted, and manage deadlines independently.Strong communication and interpersonal skills, with the confidence to ask difficult questions and handle sensitive situations respectfully.Analytical skills to review tenant accounts, assess payment histories, and provide sound recommendations to clients.Ability to collaborate effectively with internal departments to ensure efficient service delivery.Professionalism in all client interactions; no slang, shouting, or unprofessional behavior.Willingness to continually develop skills through training and legal courses relevant to the role.Ability to work independently, remain calm under pressure, and contribute positively to a team environment.Confidence in presenting products and solutions to clients.https://www.jobplacements.com/Jobs/D/Debtors-Clerk-Controller-1248506-Job-Search-01-06-2026-02-00-15-AM.asp?sid=gumtree
10d
Job Placements
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