Please note that our Terms & Conditions and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for customers in "customers" in Jobs in Durban in Durban
1
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
https://www.jobplacements.com/Jobs/A/Airport-Customer-Service-1263318-Job-Search-02-17-2026-05-00-15-AM.asp?sid=gumtree
8d
Job Placements
1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): Sell products by establishing contact Maintain and develop relationship with customers by providing support, information, and guidance Recommending solutions Visiting and quoting customers Following up on quotation Prepare reports by collecting, analysing, and summarizing information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete customer back orders Doing deliveries when needed Following up on customer back orders Completing customer planning and visits. Doing cold calls to expand customer base Arranging and doing demos on welding machines Attending to all job-related administration Attending to all ad-hoc duties required by management Abide by the companys SAs Safety, Health, and Environmental policies and procedures Reach monthly targets and GPs as discussed by Management and according to contract monthlyACADEMIC REQUIREMENTS & EXPERIENCE: Minimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 years Other: Code 8 drivers licence Working with customers and maintaining customer relations Sales experience Experience in the welding industry Problem solving skills Ability to adapt to environment Ability to plan route for the week and visit customers accordingly Time managementKNOWLEDGE, SKILLS & ABILITIES: Welding machines Welding consumables Gas and gas cutting equipment Power tools Lifting equipment Generator Abrasives Spares Hand tools Plasma system Compressors The Client Offers: - Competitive Market related / Negotiable- Cell Allowance- Commission- Fuel Card / Company use Please Note: Own reliable Transport required.
https://www.jobplacements.com/Jobs/E/EXTERNAL-SALES-REPRESENTITIVE-East-London-1264536-Job-Search-2-23-2026-2-35-54-AM.asp?sid=gumtree
3d
Job Placements
1
Cost Estimator - Clearing & Forwarding Provide accurate and comprehensive cost estimations for international freight, customs clearance, and logistics services. Umhlanga, Durban, 7:30am-5pm, R27 000 - R35 000About Our ClientThe company operates in the clearing and forwarding industry. It provides international freight, customs clearance, and logistics services to clients.The Role: Cost Estimator - Clearing & ForwardingThe purpose of this role is to provide accurate and comprehensive cost estimations for international freight, customs clearance, and logistics services. It ensures competitive pricing while maintaining profitability and regulatory compliance by calculating detailed estimates and monitoring fluctuating costs. The main focus areas include shipping documentation analysis, tariff maintenance, and client quotation preparation.Key ResponsibilitiesPossess a minimum of 2-3 years experience in freight forwarding, customs clearance, or a related logistics role.Calculate and prepare detailed cost estimates for international shipping, customs clearance, and logistics services.Analyse shipping documentation, cargo details, and route requirements to determine accurate costing.Research and monitor fluctuating costs including freight rates, customs duties, exchange rates, and port charges.Liaise with shipping lines, airlines, customs authorities, and other logistics partners to gather pricing information.Prepare quotations for clients detailing all applicable costs and service options.Maintain an up-to-date database of tariffs, duties, and international shipping costs.Provide regular cost analysis and reporting to management.About YouMinimum 2-3 years experience in freight forwarding, customs clearance, or related logistics role.Knowledge of international trade terms (Incoterms), customs regulations, and freight procedures.Understanding of import/export documentation and compliance requirements.Proficiency in logistics management software and MS Office applications.Knowledge of South African customs regulations and international trade agreements.Strong analytical, mathematical, and numerical abilities.Excellent attention to detail, accuracy, and organisational skills.Good communication and interpersonal skills for client and partner interactions.
https://www.jobplacements.com/Jobs/C/Cost-Estimator-1265896-Job-Search-2-25-2026-6-53-38-AM.asp?sid=gumtree
7h
Job Placements
1
1
Our client a leader in the earthmoving equipment industry is seeking a qualified, highly experienced Sales Executive to join their team based in Durban.PURPOSE OF THE ROLEThe Sales Executive plays a crucial role in driving sales and revenue growth within a specific geographic area, and/or key accounts if allocated. This position involves strategic planning, customer relationship management, and a focus on achieving sales targets and objectives. The candidate must be ability to do business trips with overnight stays.MINIMUM REQUIREMENTS Grade 12Degree in Business Management, Marketing, or related field3 - 5 Years Technical Sales Experience in EarthmovingCustomer Relationship Management3 - 5 Years Technical Acumen and Understanding Earthmoving3 - 5 Years Understanding of Equipment Financing in EarthmovingMAIN JOB FUNCTIONS Sales Strategy Development and Sales PlanningPromote and market the divisional products and services effectively and efficientlyCreate comprehensive sales plans and budgets, considering market trends and company objectivesMonitor and analyse sales data to make informed decisions and adjustments to the sales planCustomer Relationship ManagementBuild and maintain strong relationships with key customers, partners, stakeholders, management and internal staffAddress customer concerns and inquiries promptly, ensuring high levels of customer satisfactionIdentify and cultivate new business opportunities within the area Ensure achievement of Sales Targets in line with business and targets allocatedTo ensure the successful achievement of monthly and annual targets by selling divisional products to customers and growing the market share on a continuous basisTo manage his allocated area to optimise sales and grow categories underperforming is his area.Efficient Administration and the ability complete all administration relating to his roleTo manage and utilise company systems to input all data relating to sales and keep efficient records of his roleManagement his calling programs, quotations, business opportunities or any other administration as required by the businessUnderstanding of data relating to the industry, including CONMESA statisticsUtilise existing company data to increase sales to existing or dormant customersAbility to interpret all of data relating to the industry, including CONMESA statisticsUnderstanding of how to present a solution to the
https://www.jobplacements.com/Jobs/S/Sales-Executive-Earthmoving-1265583-Job-Search-02-24-2026-05-00-15-AM.asp?sid=gumtree
2d
Job Placements
1
1
We are looking for an efficient, courteous cashier who possesses excellent customer service skills. The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.To succeed as a cashier, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.Cashier Responsibilities:Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.Operating scanners, scales, cash registers, and other electronics.Balancing the cash register and generating reports for credit and debit sales.Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.Processing refunds and exchanges, resolving complaints.Bagging or wrapping purchases to ensure safe transport.Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.Maintaining a clean workspace.
https://www.jobplacements.com/Jobs/A/Airport-Cashier-1263324-Job-Search-02-17-2026-05-00-15-AM.asp?sid=gumtree
8d
Job Placements
1
1
Job PurposeThe purpose of this role is to support the Manager, PSR, Foreman, Supervisor, and team of technicians/mechanics in ensuring that best management practices are followed across all areas of responsibility. The successful candidate will help drive service excellence, ensure key performance targets are met, support operational procedures, and contribute to delivering a customer-focused service aligned with the company’s strategic vision.Key Performance Areas (Duties & Responsibilities)The successful candidate must be able to perform the following core responsibilities effectively. Please note that these duties are not exhaustive and may be adjusted to meet business needs. Additional tasks may be assigned by the Supervisor or Manager as required.Compile and submit quotations to customers within 24 hoursFollow up on each submitted quotation at least three timesMaintain high levels of customer satisfactionProvide daily feedback to the Department ManagerCompile and submit weekly operational reportsEnsure the team achieves predetermined performance targetsPromote and uphold service excellence in all work carried outProvide timely and clear communication and feedback to customersMinimum Requirements Education & ExperienceGrade 12 / MatricMinimum of 3 years’ relevant experience in a similar roleTechnical and parts knowledgeExperience working with the Kerridge system and EPC (Electronic Parts Catalogue) is essentialExperience maintaining and updating database informationTertiary qualification in Business Administration (advantageous)Computer SkillsAdvanced computer literacy in MS Outlook, Word, and ExcelKnowledge RequirementsUnderstanding of customer service principles, including assessing customer needs, meeting quality standards, and evaluating satisfactionKnowledge of quality control processes, cost management, and effective storage and distribution of equipment and partsStrong command of English as a business communic
https://www.jobplacements.com/Jobs/Q/Quotation-Controller-1266100-Job-Search-02-25-2026-09-00-15-AM.asp?sid=gumtree
7h
Job Placements
1
Reporting to the National Sales and Marketing Manager, this role is responsible for achieving budgeted sales targets, maintaining market share, driving profitability, and strengthening customer relationships.If youre someone who knows how to open doors, close deals, manage margins, and still keep Debtors happy keep reading. Key Responsibilities:Implement sales initiatives in line with the ACC strategic plan and approved budget.Drive revenue growth through new business development and expansion of existing accounts.Monitor monthly sales per customer and analyse buying patterns to ensure target achievement.Extract and analyse daily sales data from SAP to track performance vs targets and implement corrective action where required.Maintain accurate customer master data and ensure integrity of all sales information on SAP/ERP systems.Initiate and manage promotional activities, trade evenings, and marketing campaigns to grow market share.Assist with credit applications and work closely with Debtors to ensure collections remain within 45-day terms.Monitor gross profit daily and implement action plans to protect margins.Ensure correct pricing structures are applied and maintained at all times.Resolve or escalate customer queries in line with company policies and procedures.Conduct regular customer visits, product presentations, and training to ensure alignment with company strategy.Support compliance with internal controls, policies, and relevant regulations.Optimise use of company resources (vehicle, cell phone, expenses) and manage costs within budget.Minimum Requirements:MatricCertificate in Sales and Marketing (NQF 5) or equivalent.3+ years experience as a Sales Representative within a manufacturing environment.Proven track record of achieving sales targets and growing customer accounts.Experience working with SAP or similar ERP systems.Strong understanding of sales reporting, margin management, and debtor control.Valid drivers licence and willingness to travel within the assigned region.Advantageous:Diploma in Sales and Marketing (NQF 6).Experience within the automotive aftermarket sector.Behavioural Competencies:Commercially driven and target focused.Proactive, action-oriented and resilient.Strong analytical and problem-solving ability.Excellent planning and organisational skills.Customer-focused with strong relationship-building capability.Clear and confident communication skills (verbal and written).To Apply:Please submit your detailed CV, proof of qualifications, and a recent head & shoulders photo.Should you not receive
https://www.jobplacements.com/Jobs/I/Internal-Sales-Representative-ACC-1265452-Job-Search-02-24-2026-04-05-06-AM.asp?sid=gumtree
2d
Job Placements
1
1
1
REQUIREMENTSMatric is essential.Proven sales experience.Experience selling technical products or equipment (advantageous).Ability to build long-term customer relationships.Self-motivated with a results-driven mindset.RESPONSIBILITIESIdentify and develop new sales opportunities through prospecting, networking, and referrals.Manage and grow an existing customer base.Conduct client visits, product demonstrations, and needs assessments.Prepare and present quotations, proposals, and pricing solutions.Work closely with technicians and warehouse staff to ensure accurate product supply and delivery.Track sales activities, pipeline progress, and forecasts.Achieve agreed sales targets and performance objectives.Maintain up-to-date knowledge of products, competitors, and market trends.Ensure excellent customer service before, during, and after the sale.
https://www.jobplacements.com/Jobs/S/Sales-Representative-1264285-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
5d
Job Placements
1
Responsibilities:Approach and engage potential customers at homes or businesses to promote solar and backup power subscriptions.Explain and demonstrate how the energy solutions work (solar, battery backups, portable units), focusing on benefits like zero upfront cost, load-shedding protection, and long-term savings.Assess the customers current power situation, needs, and location suitability for solar or backup units.Deliver compelling sales pitches tailored to the customers needs using clear, professional, and persuasive communication.Handle objections with confidence and professionalism, guiding customers toward the best subscription plan for their situation.Assist customers in completing online or paper-based application forms on-site, ensuring accuracy and compliance.Plan and cover assigned residential or commercial zones efficiently, logging daily activities and progress.Meet or exceed daily, weekly, and monthly sales targets; maintain accurate records of customer interactions and signed deals.Requirements:at least 3 years of experience in B2C sales, especially in energy, telecoms, insurance, or subscriptions, is a strong advantage.Confident in cold approaching customers face-to-face.Strong sales closing skills and ability to overcome objections.Proven ability to meet and exceed targets in a high-pressure environment.Comfortable explaining technical products in simple terms.Excellent verbal communication and interpersonal skills.Able to build trust quickly and connect with diverse communities.Persuasive, authentic, and customer-centric.
https://www.jobplacements.com/Jobs/D/Direct-Sales-Agent-1202585-Job-Search-07-11-2025-10-38-37-AM.asp?sid=gumtree
7mo
Job Placements
1
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a
https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-The-Workshop-1261692-Job-Search-02-12-2026-01-00-15-AM.asp?sid=gumtree
13d
Job Placements
1
1
IntroductionExhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is your opportunity to join a high-performance team with unlimited earning potential.Duties & Responsibilities Conduct outbound sales calls to potential customers Consistently achieve and exceed sales targets Professionally present products and close sales Capture customer information accurately Provide excellent customer service Contribute positively to a target-driven team environmentDesired Experience & Qualification Matric (Compulsory) Minimum 1 year Call Centre Sales Experience (Compulsory) Proven track record in sales Strong communication and closing skills Target driven and money motivated Able to work in a fast-paced environmentPackage & Remuneration R6000 Attendance Bonus Uncapped Commission from Sale One High earning potential Full Paid Training and Ongoing Support Growth and Promotion Opportunities IncentivesInterested?Only candidates with Call Centre Sales experience will be considered.
https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agent-1265869-Job-Search-2-25-2026-5-18-24-AM.asp?sid=gumtree
7h
Job Placements
1
1
We are looking for an IT Telesales Consultant for a renowned IT Distribution Company in DurbanRequirements:Must have at least two years IT product sales experiencePrevious Telesales experience is essentialMust have good IT Product KnowledgeMatric qualification is essentialDuties:Sales of IT ProductsReceive email and telephonic queriesFollow up on quotes and process sales orders as neededCall allocated customer base on regular basisCold call / acquire new clients on an ongoing basisAttend all sales and product training as requiredComplete daily customer call log sheetsUpdate customer database on an ongoing basisCreate sales plan approach for each major customer per product grp etc.
https://www.jobplacements.com/Jobs/I/IT-Telesales-1202600-Job-Search-07-12-2025-02-00-14-AM.asp?sid=gumtree
7mo
Job Placements
Save this search and get notified
when new items are posted!