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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
Results for debt review in "debt review" in Jobs in South Africa in South Africa
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Company DescriptionZero Debt is a leading debt solution provider in South Africa, specialising in Debt Review, Debt Counselling, and Debt Consolidation services. The company operates in full compliance with the National Credit Act and is registered with the National Credit Regulator (NCR). Zero Debt is dedicated to helping clients achieve financial stability through personalised solutions and expert guidance. For more details, visit www.zerodebt.co.za.Role DescriptionThis is an on-site, full-time role located in Bellville, Cape Town, for a Debt Review Administrator / Queries Clerk. Responsibilities include processing debt review applications and managing client queries accurately and efficiently. The candidate will be required to maintain a high level of customer service, ensure compliance with relevant regulations, and provide administrative support to the debt counselling team.QualificationsStrong understanding of Debt Review / Debt Counselling processesExperience in handling customer queries and providing excellent client supportAdministrative skills, including attention to detail, organisational ability, and proficiency in office softwareExcellent communication skills, both verbal and writtenProblem-solving capabilities and the ability to handle sensitive financial matters with confidentialityKnowledge of the National Credit Act and familiarity with NCR regulations are advantageousProven ability to work in a fast-paced, on-site work environmentWhat we offerMarket-related salary aligned with experience and role focusStable, Full-time position (Monday - Friday, Office hours)Structured workflows and clear processesOpportunity to grow within an established debt review companyStart Date: ImmediatelyInterested: Send a confidential CV to hr@zerodebt.co.za
14d
VERIFIED
6
We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
7d
VERIFIED
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Our client is seeking a Debtors Team Leader to manage and develop a high-performing collections team while driving effective credit control strategies and reducing aged debt.This is a fantastic opportunity for a results-driven leader who thrives in a fast-paced environment and is passionate about improving processes, strengthening stakeholder relationships, and delivering measurable outcomes.Key Responsibilities:Team Leadership & Performance Management:Plan, coordinate, and direct daily credit control and collections activities.Allocate workloads and set clear priorities to ensure that individual and team targets are met or exceeded.Monitor team performance through quality control checks and ongoing reviews of collection activities.Conduct performance appraisals, development reviews, and succession planning.Support, coach, and develop team members to enhance capability and accountability.Manage leave schedules to ensure operational continuity.Collections & Debtors Management:Analyse aged debtors and implement proactive strategies to reduce delinquency.Ensure prompt follow-up on overdue accounts and continued late payments.Approve debtor refunds within delegated authority levels.Oversee the preparation and consolidation of debtor tracking reports.Ensure that all potential bad debt accounts are handed over in line with policy and legal requirements.Attend collections meetings to ensure adherence to SOPs and compliance standards.Reporting & Controls:Prepare and review consolidated debtors trackers and anomaly reports.Conduct quality control checks on calls, case management systems, and closed queries.Ensure that monthly collection campaigns are deployed effectively.Monitor and improve reporting accuracy to support finance and management decision-making.Stakeholder & Relationship Management:Build strong, sustainable relationships with internal departments and external account payers.Handle escalated complaints and provide appropriate solutions.Liaise with legal or pre-legal teams on escalated matters.Ensure that all queries are resolved in line with collection policies and procedures.Maintain clear and effective communication to ensure accurate account positions at all times.Job Experience and Skills Required:Completed Matric.Credit Management Certificate is advantageous.Proven experience in accounts receivable / credit control, with at least 23 years in a supervisory or team leadership role.Strong knowledge of collections processes, aged debt management, and credit control best practices.https://www.jobplacements.com/Jobs/D/Debtors-Team-Leader-1267839-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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Home Loan SpecialistsRequirements:23 years of external sales experience (finance, insurance, etc.)MatricProven ability to generate leads and build referral networksSelf-motivated, confident, and proactiveOwn reliable vehicle & valid drivers licenseClear credit record (no debt review/adverse listings)Package DetailsBasic Salary: R15,000Settling-In Allowance:R10,000 (Months 13)R6,000 (Month 4)R4,000 (Month 5)R3,000 (Month 6)Commission: 0.3% average on deals closed (minimum monthly target: 2.5 million thereafter you earn commission)Opportunity to grow into Senior and Executive Consultant roles with higher base and commission structures.
https://www.jobplacements.com/Jobs/H/Home-Loan-Specialists-1267881-Job-Search-3-3-2026-7-24-03-AM.asp?sid=gumtree
7d
Job Placements
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