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Shell Service
Station- Convenience Store Manager
Convenience
Store Manager reporting to the Site Manager.
Job Overview
The Convenience
Store Manager will be responsible for all the operational aspects relating to
the shop, as well as to lead the team of employees to reach business
objectives.
Areas of
Responsibility (Your duties will include but are not limited to)
Receiving
Ensure stock is
received correctly according to company policy
Oversee
receiving area for stock counts, expiry dates and condition of stock
Cash
Handling
Manage and
control floats
Oversee
cashiers and cash handling protocol
Ensure Cash-up
documentation is managed procedurally
Petty cash
Perform random
audits
Stock
Control
Damages to be
minimized and stock losses to be according to company policy
Daily stock
rotation
Daily stock
counts, as per schedule, from Stock Office must be correctly counted and
reported
Short dated
stock to be reported daily
Arrange stock-take
preparations are done and manage process
Security
Open and close
shop
Complete daily
managers check sheet
General
security awareness and accountability as senior on site
People
Management
Ensure all
staff and support people are well-versed in local hygiene requirements and
explain to them the importance of why and how quality standards are to be
assured
Equip staff
with the required tests and equipment to assure product standards are upheld
Ensure staff is
well versed in the requirements relating to stock rotation and shelf displays
Identify staff
development needs and develop them accordingly
Evaluate staff
performance and provide feedback and coaching as required
Customer
Satisfaction
Establish and
maintain good relationships with customers so that they feel they receive good
value at all times. Ensure that Policies and Procedures are followed and
amended to support an ever-changing environment.
General
Ensure correct
freezer temperatures
General
Maintenance
General day to
day duties and ad hoc projects
Reporting
& Finance
Record and
report key performance indicators on a weekly and monthly basis
Actively
participate as a member of the team
Performing any
other task, not specified herein, which from time to time may be assigned by
the Manager.
To apply,
send your cv via gumtree along with your salary expectations.
Should
you not here from us within 2 weeks please consider your application
unsuccessful.
Application
expiry 30. 04. 2024
1mo
Brackenfell
Results for coaching job in Jobs in South Africa
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Our client is recruiting for an experienced Team Leader for their Cape Town branch.
Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.
Are you this person? Apply now!
Job duties (but not limited to):
• Manage a team
• Ensure the team meets their core KPI of Service targets
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilization times using measurement, targets, reward and recognition, feedback and communication
• Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, absence, and overtime
• Coaching and Developing
• Coach, mentor and develop the team
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice, and reviewing departmental processes
• Establish goals both for the team and for individual employees and conduct regular performance reviews
• Identify and address any training that your team require
• Collaboration
• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign
Key Requirements:
• Grade 12 (minimum)
• You must have your own transport
• Must have 2 years as a Sales Team Leader
• Tertiary qualification, courses and studies in management, leadership, sales /marketing or similar (advantageous)
• Have a qualification (or experience) relating to management, finances, marketing or sales
• Insurance and / or contact centre experience will be preferred
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy engaging with team members and peers and building relationships with clients
• Be a team player and motivator
• Love learning, chasing targets, and problem-solving Salary: Market related, based on your level of experience
Working Hours:
• 24/7 rotational shifts environment
• Company transport within 35km ratio of the site Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202242 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you s...Job Reference #: 202242
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Randburg-based blue-chip media giant requires the services of a senior WebMethods engineer. This company has unrivaled influence across the continent of Africa. Our client requires a technically strong individual who is able to coach and mentor junior staff. The ideal candidate must have a be able to create and expose SOAP web services, REST services, API through webMethods as well as work on web Methods ESB, Terracotta, Mediator, Integration Server, Universal Messaging, Managed File Transfer (MFT), API Portal, API Gateway, Microservices runtime to build services. Join the world of entertainment. Experience: Required Qualifications/CertificationsMinimum five years of experience of application integration using the webMethods application integration suiteJava / JEE, .NET Programming, and frameworks webMethods integration frameworksExpert in REST API, Microservices and SOA messagingExtensive knowledge about event driven systems, schema, orchestration, mapping, and ESB exception handlingExpert in database engineering using Oracle and SQL developmentKnowledge about various architectures and protocols such as MOM, XSLT, SOA, UDDI, EDA, REST, XML, FTP,WSDL, and SOAPExpert knowledge about secure transmissions, digital certificated, and PKIStrong experience with data architecture and application architectureGood communication (verbal and written)Willing to learn new ways of doing things or technology Reference Number for this position is GZ55214 which is a permanent position based in Randburg offering a cost to company salary of R1000,000 per annum negotiable on experience and ability. Contact Garth on garthz@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities. Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions. Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE4OTg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1267354&xid=1320_18988
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Our client in the automotive industry is on the hunt for their next Java developer, you be will part of a development team responsible for development and maintenance on platforms/applications. They are known for creating progressive systems ahead of their time and using groundbreaking and inventive technologies.You will be responsible for developing systems solutions in line with quality and delivery requirements for the businessIf you a Java Expert and have the ability and willingness to coach and give training to fellow colleagues apply today and join this dynamic teamCore understanding of and working experience with: Java EE / JavaSQL (Oracle, Postgres)RESTful and SOAP servicesDesign and develop Microservices with deep understanding of API based development experienceKnowledge of Cloud infrastructureGit, BitbucketExperience in working with CI/CD framework and tools. Advantageous in addition to the above: JSFAngularAWS ECS, Fargate, LambdaPaaS Knowledge (Cloud, AWS)Java EE Containers (Glassfish - Payara)JavaScript + JS UI frameworks (Angular, NodeJS)ApacheHTML5, CSS3Jenkins (CI (Continuous Integration) / DevOps)Jira, ConfluenceDevOps Reference Number for this position is GZ54425 which is a long-term contract position rotating between Midrand and Home office offering a rate of between R742 per hour negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0NTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215307&xid=1320_14589
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The candidate will be responsible for overseeing and providing guidance to the Scrum teams in BI. The additional responsibilities will include but are not limited to:Ensuring that development teams follow Scrum framework values and agile practicesMentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.The Scrum Master will be considered a subject-matter expert, have excellent logic and problem-solving skills, and have a drive to make a difference. They will be responsible for enforcing the rules of Scrum, removing impediments from their team while promoting self-management, and constantly improving our standards of work.Output/Core Tasks: Establishes and manages team cadence throughout the delivery lifecycle, facilitation of all scrum ceremoniesEnsure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.Stakeholder management and playback, including product owners, executive sponsors, and other external teamsWork closely with leadership to define products and establish product backlog. Owns delivery roadmap.Support execution team with resolution of roadblocks and interdependencies, managing risks and issues.Assist with bedding down BI capability operating model (People and process)Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.Training, mentoring and supporting scrum teams to follow agile values, principles, and practices.Determining and managing tasks, issues, risks, and action items.Manage each project’s scope and timelineCoordinate sprints, retrospective meetings, and daily stand-upsEnsure deliverables are up to quality standards at the end of each sprintScheduling and facilitating scrum events, meetings, and decision-making processes.Monitoring progress and performance and helping teams to make improvements.Planning and organizing demos and product/system testing.Ensuring the proper use of collaborative processes and removing impediments for the scrum team.Tracking project processes, deliverables, and financials.Be the point of contact for external communications as well as prepare and present status reports to stakeholders.Coach team members in Agile frameworksFacilitate internal communication and effective collaborationWork with product owners to handle backlogs and new requestsHelp teams implement changes effectivelyGuide development teams to higher scrum maturityRole Requirements: Qualifications: Bachelors degree in computer science, information technology, or a relevant field preferred.Certified Scrum Master3+ years of experience as a Scrum Master or in a similar role.Excellent knowledge of Scrum techniques and artefacts (such as definition of done, user stories, automated tes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzcyOTQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1266704&xid=1108_72941
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*Reference: CPM047756-MN-1*
An international firm in the Accounting and Audit Industry is currently seeking an Audit Manager to join their team in the Eastern Cape. The incumbent MUST be a qualified Chartered Accountant. The candidate will be responsible for supervising audits and other activities.
*Minimum Requirements:*
CA(SA)
Microsoft Office, Caseware, Pastel, Greatsoft (advantageous)
*Performance Areas (Responsibilities):*
Co-ordinate and oversee activities of trainee accountants
Supervision of audit engagements
Client Liaison
Weekly staff briefing
Evaluation of staff performance
Liaison between Partners and staff
Planning
Coaching of audit staff
Review of statutory audits
Supervision and review of work performed by staff
Systems development
Compilation of business plans
Take your career to the next level and apply for this opportunity today!
Apply now! One of our specialized consultants will give you a call back to discuss further.* Do what you love and success will follow. Passion is the fuel behind a successful career.*
Please apply by clicking on the apply button or visit (www.communicate.co.za)(https://www.communicate.co.za) for more exciting finance opportunities.
For more information, contact:
Recruitment Consultant: M Naicker
If you have not had any response from us in two weeks, please consider your application unsuccessful. Your profile will be kept on our data base for any other suitable position.
R 336000 - 396000
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NTY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191571&xid=1555_26566
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RESPONSIBLE FOR ACHIEVING:-
* Sales Volumes
* Distribution
* Pricing
* Stock Pressure
* Market shares targets in accordance with expected standards for a particular region
*JOB FUNCTIONS:-*
* Business Analyst, Data Management, Management,Sales
*KEY RESPONSIBILITIES:- *
*Management and Implementation:*
* Implement annual sales and expense targets by region and area in line with plan requirements.
* Analyses and evaluates results (Sales and Market share) on a monthly and quarterly basis, taking immediate corrective action where and when necessary.
* Through in-depth trade and competitive knowledge, as well as market analysis, identifies and develops marketing/sales opportunities within own region.
* Manages and implements sales plans in conjunction with the DSM (Divisional Sales Manager) in order to attain or exceed sales targets whilst staying within budgeted expenses.
* Meeting of administrative deadlines (expense claims, ad hoc feedback, invoice submissions).
* Business reviews and business plans to be implemented where necessary.
* Responsible for the overall operation and profitability of the area as well as the achievement of pre-set sales targets.
* Manages the activities of the sales force in a division.
* Ensures that all records are continually updated and maintains individual contact with key customers and management
*Training and Development:*
* Ensures sales representatives are properly trained with regard to industry and product knowledge, as well as selling and people skills through regular review of needs and available training programmes.
* Conducts bi-annual performance reviews with all direct reports.
* Ensures development of sales representative; measures and appraises their performance objectives and informs them of strengths and development needs. Ensures development plans are established and implemented.
* Collaborates with DSM & HR in the recruitment process whilst maintaining employment equity goals.
* Manage the performance management process when required with the assistance from the DSM and HR.
* Develops and manages a dynamic regional sales team capable of meeting the changing challenges of its markets through coaching and mentoring.
* Recruits, motivates and develops sales representatives.
*Communication:*
* Ensures that management gets immediate notification of market developments, opportunities and competitive activities.
* Ensures that sales representatives are timeously informed of internal and external communication.
* Provides market and sales feedback to the Divisional Sales Manager/ Marketing Department
*QUALIFICATIONS:-*
* Business Degree or Matric with Sales and Business Diploma preferred
*EXPERIENCE:- *
* 5 to 10 yrs exp in GENERIC sales
* 2 to 3 yrs pharmaceutical management exp
*QUALIFICATIONS:-*
* Business Degree or Matric wit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2MjMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191402&xid=1555_26231
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The Pharmacist is responsible for providing high standards of pharmaceutical care and dispensary services in accordance with Good Pharmacy Practice as well as certain aspects related to stock and financial management of the pharmacy
* High standards of pharmaceutical service and care
* Provision of advice and pharmacy-initiated therapy
* Scheduled substance and dispensary stock control
* Efficient dispensary administration and management
* Accurate and safe dispensing of medication
* High standards of housekeeping and merchandise display
* Financial management and operational viability
* Training and development of Pharmacist Assistants and Pharmacist Interns
* Staff management and resource planning
* Ad hoc responsibilities as required to support the operational requirements of the pharmacy
*Qualifications and Experience:*
* B Pharm
* Internship
* Community Service
*Skills, Abilities and Job Related Knowledge:*
* SAPC and relevant legal knowledge
* Customer service orientated
* Effective patient care
* Professional counselling
* Integrity
* Ethical working practice and compliance
* Accuracy and attention to detail
* IT Business Operating Systems
* Financial Management
* MS Office
* Tutorship and Coaching
* Team Player
*Essential Competencies:*
* Adhering to Principles and Values
* Working with People
* Delivering Results and Meeting Customer Expectations
* Following instructions and Procedures
* Relating and Networking
*Kindly note that only applicants who meet the requirements will be contacted.*
*We are commited to the principles of Employment Equity.*
*Qualifications and Experience:*
* B Pharm
* Internship
* Community Service
*Skills, Abilities and Job Related Knowledge:*
* SAPC and relevant legal knowledge
* Customer service orientated
* Effective patient care
* Professional counselling
* Integrity
* Ethical working practice and compliance
* Accuracy and attention to detail
* IT Business Operating Systems
* Financial Management
* MS Office
* Tutorship and Coaching
* Team Player
*Essential Competencies:*
* Adhering to Principles and Values
* Working with People
* Delivering Results and Meeting Customer Expectations
* Following instructions and Procedures
* Relating and Networking
*Kindly note that only applicants who meet the requirements will be contacted.*
*We are commited to the principles of Employment Equity.*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2MTg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191373&xid=1555_26185
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Be part of one of the top financial services companies based in Johannesburg and work amongst only the top developers.You need to be a strong C# developer and have great understanding of the C# programming languages working with client-server and web applications. You would be required to design, build, and maintain efficient and reliable C# codes.You will be working alongside other engineers and developers working on different layers of the infrastructure and be required to actively coach them during the code review process to understand and apply best coding standards.Requirements: BSc computer scienceCandidates need to have a minimum of 7 years of experience.C# .NetJavaScriptWeb Development Frameworks (AngularJS, Bootstrap, jQuery)GitJenkinsJIRABitBucketReference Number for this position is FM53540 which is a permanent position based in Johannesburg offering a cost to company salary of R1.4m per annum negotiable on experience and ability. Contact fhumudzani on fhumudzanim@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0NTMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215253&xid=1320_14533
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Cape Town - Prospects and develops new opportunities to grow the business. Develop / execute account plan with coaching support. Achieves sales goals within the assigned sales territory, market segment or channel partnersRequired College, University, or equivalent degree in marketing, sale or a related subject or acceptable sales related work experience, or an acceptable combination of education and experience.This position may require licensing for compliance with export controls and sanctions regulationBasic relevant work experience preferredResponsibilities:Develops opportunities to increase sales by identifying, researching, and contacting prospective customersDevelops and executes account plans for top prospects and conduct agreed upon face-to-face sales callsBuild positive customer relationships that enable identification of a customers needs, business model and buying processUses understanding of customer needs and prioritize to identify and offer clients solutions
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNDUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190938&xid=1266_50450
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Responsibilities:Creating and implementing development programsWorking with managers as well as the Trainees to ensure that training targets are metIndependently assessing performance to ensure that only suitable candidates qualifyCoaching and supporting employeesGenerating SOPs, setting performance metrics, and evaluating productivityDevelop an annual training plan and budgetEnsure adequate succession planningPresent monthly statistics on progressLiaise with the Seta and leverage opportunitiesRequirements:Matric and relevant qualificationMinimum of 3 years experience in a similar roleIndustry experience is an advantageOwn vehicle and willing to travel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0NzQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190748&xid=1109_74744
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Duties and responsibilities Explain the action plan to support the sales agents and motivate people to achieve business goals.Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and qualityUse the organizations formal development framework to identify the teams individual development needs. capabilities.Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.Ensure that the sales agents maintain up-to-date customer relationship management data, identifying and resolving issues.Identify, within the team, instances of non-compliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.Maintain an understanding of accreditation, external regulation, and industry best practices through ongoing assessments, training and education.Collate and analyze data using pre-set tools, methods and formats. Involves working independently.Skills Excellent Verbal CommunicationPlan, organize, prioritize and oversee activities to efficiently meet business objectives. Microsoft Office SuiteWork with guidance to plan and coordinate effective sales campaigns and related initiatives to achieve the best possible returns.Work with guidance to interpret and apply knowledge of laws, regulations and policies in area of expertise.Provides technical guidance when required to monitor, interpret and understand policies and proceduresEducation Grade 12/ SAQA Accredited Equivalent (Essential) FAIS recognized qualification or Wealth Management Qualification (Essential) RE 5 (Essential); Degree/Diploma in Business Management (Advantageous)Experience 3 or more years experience in a sales call centre environment (Essential);2 years Long-term Insurance experience (Essential)Managerial Experience3 or more years experience supervising and directing people (Essential)It is the onus of the applicant to provide certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0NTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190627&xid=1109_74522
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Job DescriptionAre you a Production Manager with solid experience in the Embroidery and Textile Industries?If you can manage the factory floor, create and implement production plans, ensure quality standards are met and lead a team of dedicated workers, then we want to hear from you!As a Production Manager, you will have a thorough knowledge of the textile industry, machines, and raw materials. You will be able to organize workflow, delegate tasks, and meet deadlines. You will also be able to communicate effectively with staff, customers and suppliers.Responsibilities:Oversee and be responsible for the day to day running of the factory floor.Organize workflow and ensure that employees understand their duties or delegated tasks.Create a weekly and monthly production plan.Understand the products, how the machine operates and the how to maximize productivity.Understand your raw material requirement based on the production plan and alert when raw material need to be ordered.Keep track of orders and produce as per the deadlines.Ensure that the targets are achieved on all lines.Daily production reports by machine to be submitted.Ensure all raw materials are up to quality standard and available prior to beginning production.Ensure machines are always in good working order and breakdowns are attended to timeously.Ensure quality standards are adhered to at all times from production to finished goods.Monitor employee productivity and provide constructive feedback and coaching.Receive complaints and resolve problems.Maintain a clean and tidy factory floor.Ensure safety standards and protocols are adhered to.Ensure all machines are maintained and are always in good working conditionRequirements:At least 3 years of relevant experience in production management.Excellent analytical, problem-solving, and decision-making skills.Strong leadership, teamwork, and interpersonal skills.Proficiency in Microsoft Office.Knowledge of quality control, safety regulations, and lean manufacturing principles.Please email your CV to: info@embroidery-sa.com. If you are not contacted within 14 days please consider your application unsuccessful.Desired Skills:Factory ExperienceOrganizational SkillsDrive Productivity & EfficiencyUnderstanding of the Embroidery and Textile IndustriesQuality ControlProblem Solver
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IntroductionWelcome to the dynamic world of innovation and creativity. Comprising two distinct divisions, with a headcount of 25, the company we are recruiting for specializes in in-store advertising for up to 500 stores a month and offers a unique platform where unsold products can be exchanged for valuable advertising, enhancing brand visibility and reach.We are currently seeking a talented individual to take on the combined responsibilities of an Accountant & HR/Facilities Manager.In this role, you will play a pivotal part in managing finances, ensuring meticulous accounting practices, and contributing to the overall financial health of the organization. Simultaneously, as the HR/Facilities Manager, you will be responsible for creating an enriching workplace environment, handling human resources matters, and ensuring the smooth functioning of their facilities and be at the forefront of various tasks within the companyDuties & ResponsibilitiesFinance:We are looking for a Generalist with experience with good Excel knowledgeHandle end-to-end financial processes, including VAT reconciliations, journal entries, and accounts payable.Prepare monthly management accounts, P&L analysis, and balance sheet reconciliations.Manage cash flow, tax forecasting, and variance analysis.Ensure timely submission of all statutory returns.Oversee sales ledger and cost recovery schedules.Manage fixed assets and payroll reconciliations. HR (Full Function):Recruit, interview, and onboard new staff.Manage staff files, training, and development.Update HR policies and procedures.Handle monthly salaries, reports, and statutory submissions (EMP201, EMP501).Oversee health and safety, manage COIDA returns.Report on Workplace Skills Plan (WSP) & Annual Training Report (ATR).Coach, mentor, and discipline staff.Manage EEA2 and EEA4 returns, BEE certificate requirements.Organize staff welfare and entertainment events. Facilities Management:Ensure the company has suitable, well-maintained facilities.
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We are looking for an experienced Agile Programme Manager to lead and manage our Agile projects and programs. The candidate will be responsible for the overall planning, governance, and successful delivery of Software and Business projects/epics into the business and will be reporting to our CEO. The candidate must have practical experience in managing large deliverables (Software and Business implementations) in an agile environment. What you’ll do:Liaise and work with the various stakeholders (Including clients) and Business Unit Executive Heads to align the objectives/ outcomes of the assigned program with the Businesss overall strategy and goals.Drive program priority across business units.Guide business units on resourcing and structure across Projects/ epic.Ensures all Projects/ Epics have a clear benefit hypothesis/ statement and clear acceptance criteria.Manage the Programme approval and prioritization procedures.Align Programme Deliverables.Coordinate and synchronize Projects/epic-related activities with all stakeholders.Manage the Programme budget.Manage the Programme Risk Register.Defining the program governance (controls).For Software Projects, collaborate with the Software Product Management and System and Solution Architects/ Engineering to decompose the project into features and prioritize the features of Agile Release Train (ART) backlogs.Manage Program Increment (PI) Planning, System Demos, and other SAFe ceremonies.Continuous coaching of SAFe for rollout across additional business units.Understand and report on the progress of the Projects/ epics MVP deliverables with key stakeholders.Continually assesses the viability of the Projects/ epic, leading indicators, and the outcomes defined for the epic.Working closely with Project Managers/Scrum Masters for projects within the program.Working closely with Test Managers for projects within the program.Your Expertise:10+ years in Project Management (At least 5 in managing Agile Projects).Experience in managing projects with both physical and digital products.Experience with Scaled Agile Framework Portfolio Management is advantageous.Experience with Office 365 (Microsoft Project, PowerPoint, Word, Teams, and Excel).Experience with tools like JIRA, MS DevOps, etc.Experience with Design Thinking tools like Miro, Figma, etc.Experience with DevOps and increasing Continuous Integration/ ContinuousDeployment maturity is advantageous.Qualifications Required:Relevant tertiary qualification.Agile Project Management certification (preferably CPAPM or SAFe).Personal Attributes:Deep understanding of iterative product development methodologies - such as SAFe and scrum methodologies.Ability to work with and influence remote teams.Strong planning, communication (written and verbal), presentation, negotiation, and facilitation skills.Strong leadership and management skills.The ability to manage project/product budgets.The ability to coach business units to manage resource allocation.The ability to
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Learn how to earn $300 per day online while working around your family. Step by step training is included. You will be added to our community group for LIVE COACHING SESSIONS to show you how you can reach your income goals this year! -must have a cell phone, laptop, or computer-must have at least 2 hours a day to work-must be able to work at least 3 days per week
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To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high quality service delivery to customers
*Monitor the successful delivery of operational targets according to client agreements*
Review performance metrics and address service issues with relevant managers
Monitor service levels, customer experience, quality, compliance measures on a and address inconsistencies
Devise and monitor the implementation of effective communication structures
Motivate and manage performance of Head of Ops / Senior Ops Managers
Review monthly forecasts and plans
Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement
Ensure service levels are aligned to customer SLA
*Manage the growth and development of the client portfolio*
Identify opportunities and engage with clients
Monitor new technologies and practices
Assist in developing solutions for potential new clients.
Responsible of end to end customer contact processes
Approve best practice and continuous improvement plans and make recommendations based upon the employee and customer insight.
Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies.
*Manage the client relationships*
Enhance the quality of customer interactions, quality assurance, compliance, regulation and legal obligations
Deliver cost efficiencies and increase in Customer Satisfaction Scores.
Manage the client relationship
Engage with clients on identified opportunities
Contract management
*Financial Management*
Approve the final forecast and analyse annual budget figures
Review and evaluate rolling forecasts for 12 months
*Skills and Competencies*
Planning and Organisational Skills
Strong and adaptable communication skills
Leadership skills
Business Analysis
Financial management
Strategic thinking with the ability to conceptualize
Coaching Skills
Relationship Management
Adaptability / Resilience
Initiative / creative thinker
Innovative
Effective conflict management skills
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsourced contact centre operation
PMO experience essential
Transitions Experience essential
Insurance and Financial Services Advantageous
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243581&xid=1555_55895
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We are looking for a manager to help monitor and oversee the proper functioning of our call centre. You will be required to ensure the centre is performing at its best and producing results. You will also be required to make budget plans, analyze performances and report to management on the happenings of the centre. Your contribution will make an impact on the kind of service we provide and keep our customers satisfied.
Responsibilities
* Create a task list for the call center daily activities and ensure they are achieved.
* Ensure the resources are used to produce optimal results.
* Manage the call center to achieve quantitative and qualitative objectives
* Plan and implement the overall strategy
* Track and measure productivity and compare to benchmarks
* Offer solutions for improvement
* Identify bottlenecks and suggest solutions
* Monitor the performance of the call center and regularly provide feedback.
* Collect data and statistics at regular intervals (weekly, monthly, annually) and analyze them to improve performances.
* Provide training and orientation for the recruits to provide high-quality customer service.
* Oversee the budget plans and track expenses of the call center.
* Assess performances with metrics like calls left waiting, calls missed, etc.
* Ensure that all employees adhere to the company policies and regulations.
* Prepare performance reports and report any issue to the management.
* Build relationships with staff and clients
* Create a welcoming and motivating environment for employees
* Oversee the call center altogether
* Helps call agents with challenging customer service issues.
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motivate employees
* Great verbal and written communication skills
* Ability to remain calm and in control of a situation
Market Related
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motiva
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Main Purpose Of Job: To partner with the business to provide learning and organisational development services and solutions, in line with key business strategies and initiatives, in order to advance organisational competence and transform the culture within the organisation. Key Responsibility Areas: Design, develop and implement a variety of developmental and change management initiatives, programmes, tools, and materials.Provide job design services to the business and lead the psychometric assessment service.Develop, enable the implementation of, and maintain assigned (Organisational Development) policies, processes and tools.Manage and co-ordinate a coaching service (internal network and external vendors) to the business.Partner and consult with the HR Business Partners to guide Business Leaders on effective and efficient ways to manage, lead and develop acquired talent and teams.Partner and consult with key stakeholders regarding selection, succession planning and development processes and practices. Required Education Essential Education: Masters’ degree in Industrial / Organisational PsychologyCertified in a range of psychometric assessments (eg. SHL/CEB assessment suite, CPP) Desired Education: Coaching certification (COMENSA/ ICF) Required Experience: Essential Minimum Experience: Minimum 5 years’ experience as an OD/ OE practitioner / psychometrist including organisational development and assessment centres (Psychometric and Behavioural Assessment). Desired Experience: Experience working within a large corporate organisation will be desirable.Experience within the healthcare industry will also be an advantage Required Job Skills and Knowledge: Change leadership and change managementLeadership development theories and approachesLearning and development theories and practiceOrganisation behaviour and organisational developmentOrganisational design methodologies and practiceProject management principles and applicationProvision of internal and external coachingPsychometric and behavioural assessment, including functional skills test design and validationResearch skillsSkills Development, Education and Training & Development legislationTeam and conflict facilitation skills Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.
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Location field must contain city, state or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.The Consulting Sales Lead is a senior position at Microsoft South Africa which contributes to the overall One Microsoft strategy in leading the Microsoft Industry Solutions Deliverys (ISD) market strategy .Responsibilities Leads digital transformation efforts across the consulting portfolio to drive business outcomes and create business value for customersSales Leader with the ability to build organizational and people capabilities for the future through coaching, engagement, and talent management for a team of direct report leaders, while anchoring organizational development in market trends and customer needs/expectations.Driving business growth through strategic partnershipsDriving business excellence across their organization and implements the business rhythms and controls necessary to meet financial, scorecard, and compliance accountabilitiesPromotes Industry experience and drivers to influence and impact top-line revenueEmbody our culture and values Qualifications 12+ years experience in Business and/or Technology consulting services10+ years proven experience in an industry roleLarge-scale and complex customer transformationStrong people leadership experience, in a matrixed environmentMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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The Food & Beverage Manager at Royal Malewane takes overall responsibility for the dining experiences across all our properties - The Lodge, Farmstead and Waterside. Together with the Executive Chef, the F&B Manager will ensure that all dining operations and venues run smoothly, providing an unforgettable guest experience. They will ensure that the exceptional service standards of The Royal Portfolio are upheld, with a heavy focus placed on staff development and training within the front of house teams. All of this to ensure that Royal Malewane contributes to the purpose of the company, which is to give our guests a complete experience and a perfect stay. MAIN DUTIES & RESPONSIBILITIES Guest experience and strategy Planning wine experience in accordance with menusEnsure guests experience are welcoming genuine and warm in dining area.Ensure guests experience is personalisedRecording guests’ preferences for future stays and ensuring all guest preferences are met.Manage and update guest’s info on Opera, or and over to lodge manager ensure other properties received interchange and preferencesReport negative feedback to senior management, Lodge Managers, Director, GM and ownersF&B Department Management Leading F&B team by attracting, recruiting, training, and appraising talented personnelOverseeing all service periods in the restaurantEnsuring dietary requirements are seen too and followed during service periods.Coach staff according to code of conduct keeping HR involvedEnsuring that all decisions are made with company’s interest been put first, while ensuring the safety of our guest.Ensure that all the Restaurant décor and setup are done and handover regarding guests communicated to staff regarding dietary requirementsEnsuring compliance with licensing, hygiene and health and safety legislation/guidelinesProducing staff rotas, handling administration and paperworkEstablish targets, KPI’s, policies and procedures.Comply with all health and safety regulationsEnsure wait staff mise-en-place and preparation are done on shiftsMaintain an eye on guest feedback and make improvements where necessary.Lead Service excellence workshopsESS management, managing staff working hours, performance reviews, disciplinaries, etc.Training rostering and facilitation of trainingStaff uniform ordering and checking.Financially sustainable Agreeing and managing budgetsOverseeing stock levelsOrdering supplies of beverage, consumables and asset stock (radios, coffee equipment cutlery and crockery etc)Ensuring best practice and lean management applied to process of stock management and stock count. Always finding new effective ways to manage stock without compromising guest experience.Maintain good relationship with suppliers especially guest activity suppliersEnsure that our suppliers deliver a 5-star service to our guests and
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