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Results for client support in "client support", Full-Time in Jobs in South Africa in South Africa
6
The role:
After-sales administrative support in a debt management and short term insurance environment.
Skills, experience and outputs:
Proven experience in administrative roles, preferably in financial services, insurance, or debt solutions.
Proficiency in data capturing and managing client information accurately.
Ability to prepare, send, and follow up on proposals, quotations, and related documentation.
Familiarity with using computer systems, CRM software, and other office applications.
Strong organizational skills and attention to detail.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Good communication skills, both written and verbal, to liaise with clients and internal teams.
Discretion and professionalism when handling sensitive client information.
Team player with a proactive attitude and willingness to support post-sales processes.
Minimum level education is Matric/Grade 12,
If you meet all the above criteria, please submit a detailed CV to bernice@debruynlegal.co.za for an opportunity to interview for the vacancy.
If you don’t hear from us within 2 weeks of submitting hour CV, please accept that you were not shortlisted for this position.
3d
VERIFIED
1
This role is for people who enjoy complexity and dont need a script.Our client is looking for an Operations Support Analyst to support global VAT and US Sales Tax operations, manage complex cases, and drive continuous improvement.What youll get involved in:Managing VAT and US Sales Tax compliance casesConducting global tax research and analysisSupporting and leading cross-functional projectsLiaising with internal teams, clients and tax authoritiesIdentifying trends and preventing repeat issuesGrowing into higher-impact responsibilities over timeYoull thrive if you:Have strong academics and a relevant degreeAre analytical, curious, and commercially awareCan manage multiple workstreams confidentlyWant depth, challenge, and long-term growthIf you want a role that stretches your thinking and rewards capability, not just tenure, this is where that path starts.
https://www.jobplacements.com/Jobs/O/Operations-Support-Analyst-1255476-Job-Search-01-25-2026-04-00-41-AM.asp?sid=gumtree
4d
Job Placements
1
To provide comprehensive administrative leadership and support within the financial and wealth management environment. This role combines hands-on administrative duties with team leadership responsibilities, ensuring efficient operations, compliance with industry regulations, and superior client service delivery. The position requires a proactive, highly organized individual with strong communication, multitasking, and problem-solving skills.Formal Education and Experience:National Senior Certificate (Grade 12 / Matric) NQF Level 435 years experience in a senior administrative or team leader role within the wealth management and financial services sectorProven track record in team leadership, office administration, and process improvementProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Fluent in Afrikaans and English (spoken, written, and read)Knowledge of FICA, FAIS, and financial industry compliance requirementsExperience in project coordination or change management advantageousKey Responsibilities:Administrative and Operational SupportOversee and participate in day-to-day administrative processes to ensure efficient and compliant operations.Prepare, edit, and distribute professional correspondence, reports, and documentation.Ensure all client documentation meets FICA and FAIS requirements.Handle confidential information and maintain accurate client and organizational records.Manage incoming calls and client correspondence promptly and professionally.Coordinate and prepare materials for client meetings and ensure accurate recordkeeping.Ensure office supplies, equipment, and vendor relationships are efficiently managed.Leadership and Team ManagementLead, supervise, and develop the administrative support team.Allocate workloads, monitor performance, and provide ongoing mentorship and training.Foster a positive, collaborative, and accountable work culture.Conduct performance reviews and implement improvement plans where necessary.Support onboarding of new administrative staff and oversee continuous team development.Process Improvement and ComplianceEvaluate and streamline administrative workflows for improved efficiency.Ensure adherence to internal policies, procedures, and regulatory standards.Implement best practices to optimize service delivery and client satisfaction.Assist in compiling performance reports and presenting insights to senior management.Client RelationsServe as a primary point of contact for clients and internal stakeholders.Demonstrate professionalism, empathy, and discretion in all client interactions.Manage client queries, complaints, and follow-ups in coordination wi
https://www.jobplacements.com/Jobs/T/TEAM-LEADER-FINANCE-ADMINISTRATION-1255547-Job-Search-1-26-2026-1-30-03-AM.asp?sid=gumtree
3d
Job Placements
1
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Customer Services Representative (UK Market)Empower UK beauty professionals through smart SaaS support and engagementCape Town CBD, Office-based | R18,000 R25,000 per month (CTC)About Our ClientJoin a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.The Role: Customer Services RepresentativeThis is an in-office role based in Cape Town, focused on delivering high-quality live chat support to both end-users and business clients in the UK market. You will manage AI-powered chat systems, resolve customer issues, support sales engagement, and contribute to product improvement by identifying common user pain points. Your contribution is critical to ensuring seamless customer journeys, strong retention, and successful platform adoption across the UK user base.Key ResponsibilitiesMinimum 2 years experience in B2B sales or client support, ideally in a SaaS or tech-driven environmentOperate and fine-tune AI-powered live chat systems (e.g., Intercom, Zendesk) to ensure seamless customer experiencesContinuously improve chatbot flows, content, and decision trees based on feedback and analyticsAnalyze engagement data to optimize automation and reduce friction in the support journeyHandle real-time inquiries from UK-based business clients and end-users with empathy and professionalismGuide users through onboarding, account setup, troubleshooting, and advanced feature usageCollaborate with product and onboarding teams to resolve issues and drive long-term customer successIdentify upsell and cross-sell opportunities during live chat interactionsSupport demo scheduling, lead qualification, and provide guidance to prospectsProactively re-engage inactive users to boost platform usage and satisfactionEscalate technical issues in a timely manner, ensuring resolution aligns with service-level agreements (SLAs)Maintain and update internal knowledge base documentationTag and report recurring user queries to inform automation and product improvementsAbout YouMinimum 2 years of experience in client support or B2B sales roles, ideally within SaaS or tech environmentsDirect experience supporting or selling to UK-based clients is essential, with an understanding of local communication styles and customer expectationsConfident communicator with clear, persuasive, and professional English both written and verbalComfortable managing the full sales cycle, including demos, lead nurturing, closing, and onboardingDigitally savvy, with proficiency in Salesforce, Slack, Google Workspace, and Mic
https://www.jobplacements.com/Jobs/C/Customer-Services-Representative-UK-Market-1254813-Job-Search-1-22-2026-9-23-35-AM.asp?sid=gumtree
7d
Job Placements
1
To ensure accurate, compliant, and efficient bookkeeping and accounting services for clients by maintaining financial records, managing transactions, and supporting audits and regulatory submissions. This role contributes to the organizations strategic objective of delivering seamless, reliable, and highquality finance and accounting solutions that enhance client trust and operational excellence.Education and Experience: ACCA, CIMA, CA or CFA qualification required. Masters in Finance and Accounting preferred.Min 5 years of relevant bookkeeping and accounting exp. (preferably in financial services sector)Key duties:Financial Accounting & BookkeepingMonth end closing and reportingReconciliation and Audit supportRegulatory Compliance supportClient Stakeholder management
https://www.jobplacements.com/Jobs/B/Bookkeeper-1253792-Job-Search-01-20-2026-10-04-17-AM.asp?sid=gumtree
8d
Job Placements
1
Partnerships AdministratorSupport and strengthen key partner relationships in a leading FX businessForeign Exchange | Partnerships & Administration | Salary: Market-relatedAbout Our ClientOur client is a leading foreign exchange intermediary, providing individuals and businesses with expert guidance and preferential rates for international money transfers. They are known for delivering a professional, personalised, and transparent service, helping clients move funds across borders efficiently and with confidence.The organisation is relationship-driven and quality-focused, offering a collaborative environment where attention to detail, strong service delivery, and ethical conduct are highly valued.The Role: Partnerships AdministratorThe Partnerships Administrator acts as a key support function for the partnerships and business development teams. This role serves as a liaison between the company, its partners, and clients, ensuring smooth onboarding, accurate administration, and high levels of client and partner satisfaction.Key ResponsibilitiesManage end-to-end process flows on the CRM systemOnboard new partners, ensuring all compliance and onboarding requirements are metPrepare, manage, and maintain partner agreementsAct as a point of contact for partner, agent, and client queriesMaintain an in-depth understanding of company processes to effectively resolve queriesEnsure the CRM system is kept accurate and up to date at all timesSupport partner and relationship management activitiesAssist with partner and business development event planningMaintain and update the Events Calendar for the Business Consultant teamUphold ethical standards and ensure consistent service excellenceAbout You23 years experience in an administrative or client support roleExperience within financial services is advantageousExposure to partner or relationship management support is beneficialStrong attention to detail with a meticulous and organised working styleExcellent interpersonal and communication skillsProfessional, mature, and confident when engaging with partners and clientsStrong service orientation with a commitment to exceeding expectationsMotivated, energetic, and willing to go the extra mileTeam player who works well in a collaborative environmentComfortable working with CRM systems and managing process-driven tasksMatric qualification requiredA relevant tertiary qualification in business, finance, or marketing is preferredKnowledge of foreign exchange or cross-border payments would be advantageous
https://www.jobplacements.com/Jobs/P/Partnerships-Administrator-1254593-Job-Search-1-22-2026-5-04-45-AM.asp?sid=gumtree
7d
Job Placements
1
Looking to build your career in a fast-paced and client-centric financial services environment? A high-performing Private Clients team in Northcliff is on the hunt for a Finance Administrator to take full ownership of their growing investment and life administration book.This is a key support role where accuracy, coordination, and proactive client service are essential. If youre driven, meticulous, and thrive under pressure- this could be your next big move.Key Responsibilities:Financial Planning support and providing full administrative support to Wealth ManagersMaintain up-to-date and compliant client recordsCoordinate account openings, investment transactions, and policy reviewsHandle scheduling, diary management, and travel arrangementsRespond timeously to client and internal queriesApply regulatory knowledge (FICA/FAIS) in all operationsAssist with switches, top-ups, and preparation for client reviewsRequirements:BCom (Finance / Business Finance / Investments / Financial Planning / Financial Sciences or Investment Management or BCom (Economics) or relevant BSc DegreeCFP and/or Postgraduate Diploma in Financial Planning2+ years relevant work experience as a ParaplannerStrong working knowledge of FICA and FSCA regulatory complianceProficient in Microsoft Office, especially ExcelHigh attention to detail with a methodical work ethicAble to work independently and as part of a teamClear communicator with a client-first mindset
https://www.jobplacements.com/Jobs/P/Paraplanner-1254163-Job-Search-01-21-2026-04-14-22-AM.asp?sid=gumtree
8d
Job Placements
1
1
To ensure accurate, compliant, and efficient bookkeeping and accounting services for clients by maintaining financial records, managing transactions, and supporting audits and regulatory submissions. This role contributes to the organizations strategic objective of delivering seamless, reliable, and high-quality finance and accounting solutions that enhance client trust and operational excellence.Education & ExperienceACCA, CIMA, CA, or CFA qualification required. Masters in Finance & Accounting preferred.Minimum 7 years of relevant bookkeeping and accounting experience (preferably in the financial services sector).CertificationsAccounting professional certification (ACCA/CIMA/CA/CFA) required. Big Four experience is an advantageKey accountabilities: Financial Accounting & BookkeepingMonth-End Closing & ReportingClient BillingReconciliation & Audit SupportRegulatory & Compliance SupportClient & Stakeholder Management
https://www.jobplacements.com/Jobs/M/Manager-Accounts--Billing-1253791-Job-Search-01-20-2026-10-04-17-AM.asp?sid=gumtree
8d
Job Placements
1
Key Responsibilities:Client Relationship management - develop and maintain strong relationships with clients by providing exceptional customer service and supportOrder processing - accurately process client orders, ensuring timely delivery and handling any issues that may ariseSales Support - assist the external sales team by preparing quotes, managing client accounts, and providing necessary documentation.Product Knowledge - conduct market research to identify potential clients, industry trends, and competitive landscapeSales Reporting - Prepare and present sales reports to management, highlighting key metrics and areas of improvementTeam Collaboration - work closely with the sales, marketing, and production teams to ensure a seamless client experienceBudget - work to targets and budgets - monthly / yearlySkills and Attributes:Excellent communication and interpersonal skillsStrong organization and multitasking abilitiesAbility to work independently and a spart of a teamproblem solving skills and attention to detailSelf-motivated and goal orientatedStrong work ethic with the ability to thrive in a fast-paced environmentCustomer focused with a passion for salesAdaptable and open to learning new skills and technologiesCan do attitude, willing to go above and beyond for clientsAbility to sue own initiative - actively upselling, promoting and marketing full range of products
https://www.jobplacements.com/Jobs/I/Internal-Sales-Steel-Industry-1156050-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
16h
Job Placements
1
A logistics and supply chain company based in Stellenbosch is seeking a detail-driven Invoicing Clerk to join its Logistics Finance team. The successful candidate will be responsible for preparing accurate client invoices, ensuring compliance with invoicing procedures, and providing administrative support to the invoicing function.Key Responsibilities: Prepare and process high volumes of customer invoices, including foreign currency invoicesEnsure compliance with invoicing policies and proceduresInvestigate and resolve billing discrepancies by liaising with clients and internal stakeholdersMeet daily, weekly, and monthly invoicing deadlinesSupport client planning and attend client meetings when requiredAssist with audits, seasonal updates, and process improvement initiativesPerform general administrative duties to support the finance teamJob Experience and Skills Required:Grade 12 / Matric with Mathematics and AccountingRelevant tertiary qualification (advantageous)2 - 3 years invoicing experience within a supply chain or logistics environment Apply now!
https://www.jobplacements.com/Jobs/I/Invoicing-Clerk-1254451-Job-Search-01-21-2026-22-14-24-PM.asp?sid=gumtree
7d
Job Placements
1
1
1
Job Title: Broker Consultant - Inhouse Join our clients team as an Insurance Broker Consultant and support the network from an Inhouse positionInsurance Broker Consultant - InhouseLocation: East London Eastern Cape Reporting to: Sales ManagerSeniority Level: Mid Career (4 - 6 yrs exp)Type: PermanentSectors: Admin, Office & Support, Financial ServicesFunctions:Consultant, Broker Support, Insurance Administration, Matric, Industry qualificationKey Responsibilities:Support Broker network within the Eastern Cape portfolioSales administration and informationCompliance and document controlCorrespondence and telephonic supportProduct support and support Life and Funeral
https://www.jobplacements.com/Jobs/B/Broker-Consultant-Admin-Inhouse-1255920-Job-Search-01-26-2026-10-19-24-AM.asp?sid=gumtree
2d
Job Placements
1
1
In this pivotal role, you will onboard and maintain larger mass market clients, ensuring an exceptional end-to-end client experience while continuously consulting them to identify up-sell opportunities and becoming their trusted business advisor.A key summary of the job specification is provided below. Full details are available after shortlisting.Duties will include:Develop strong relationships with providers by offering valuable insights and supportTake full ownership of the assigned client base.Onboard new clients and train existing ones on products and processes through various channels (in-person, telephonic, digital).Maintain thorough records of all client interactions in the CRM system.Collaborate with New Business Consultants to drive regional growth and ensure smooth sales conversions.Analyse client data to optimise product usage and support client success.Guide clients through change management processes.Identify and pursue upselling opportunities to enhance client value and sustain profitability.Record all client queries on the Service Desk Plus (SD+) platformJob Requirements:National Senior Certificate (Matric); a relevant tertiary qualification is preferred5+ years client service experience in both the healthcare and information technology sectors2+ years training clients on software products2+ years upselling products and services to existing clientsSound knowledge of the South African private medical industry and medical practices is highly advantageousProficiency in English; strong communication, negotiation, and change management skills essentialDemonstrated ability to self-manage, plan effectively, and collaborate within a high-performance teamThe proposed package includes a Basic Salary of R30,000 + Petrol Card + Cell Phone Allowance. (Note: The offer may be lower for a candidate who meets the majority of the qualifying criteria but does not meet all requirements in full. The offer will be market related based on skills, and experience.)Please apply online in the link provided. We do not consider CVs via Whatsapp or email.
https://www.jobplacements.com/Jobs/O/Outbound-Business-Consultant-Healthtech-Industry-1256376-Job-Search-01-27-2026-10-37-28-AM.asp?sid=gumtree
1d
Job Placements
1
Role PurposeConsistently wow clients through the superior resolution of product support and analysis requirements that have been logged, providing valuable input that helps shape and strengthen overall value proposition.A key summary of the job specification is provided below. Full details are available after shortlisting. Key ResponsibilitiesResolve complex product and technical support queries with accuracy and urgency.Perform operational and administrative processes linked to a healthcare switching platform.Investigate root causes, analyse system issues, and prevent recurring problems.Work with databases and SQL to support troubleshooting and analysis.Manage operational relationships with internal teams and external stakeholders.Contribute insights that improve product performance and client experience.RequirementsMatric essential; technical support qualification preferred.Minimum 3 years experience in technical product support, ideally within healthcare or medical systems.Strong experience working with IT systems and SQL databases.Solid problem-solving, analytical, and communication skills.Comfortable operating in a structured, fast-paced, service-driven environment.The role offers up to R27,000 p/m CTC. (Note: The offer may be lower for a candidate who meets the majority of the qualifying criteria but does not meet all requirements in full. The offer will be market related based on skills, and experience.)Please apply online in the link provided. We do not consider CVs via Whatsapp or email.
https://www.jobplacements.com/Jobs/P/Product-Support-Specialist-Healthtech-Industry-1256197-Job-Search-01-27-2026-04-28-04-AM.asp?sid=gumtree
2d
Job Placements
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