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Results for client service manager in "client service manager", Full-Time in Jobs in South Africa in South Africa
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Key Duties and Responsibilities:Deliver on Service standards as per established Service Model for the functionEnsure adherence to processes and address/raise issues that need attentionWork proactively with other business functions and stakeholdersEnsure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processesUndertake and participate in relevant departmental meetingsPeriodically review work being undertaken to check for adherence to policy and procedures, check quality of workEnsure complaints, errors and omissions are dealt with as per company policyDaily monitoring of progress of assigned casesDealing with assigned outstanding cases and action regular follow up to ensure progressEnsuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the functionTo assist and undertake case work as required in the functionContribute to staff training programmesYou will take part and actively contribute to the weekly Team MeetingsPlease be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior OfficerFrom time to time you may be required to perform other reasonable tasks within the scope of your role to support the businessCompetenciesStrong organisational and administrative skillsAbility to work as part of a team and positively influence and contribute to the teamGood communication skills over the phone, in person and comfortable using video technology to engage with clients and colleaguesAbility to work with confidential and sensitive dataGood time managementAbility to work under pressure and multi-taskExperience of working in and maintain good client relationships and delivering good serviceHigh level of commitment and positive attitudeExercise the highest ethical and safety standards when conducting your work, particularly where other people are involvedBe energetic in your approach to performing a service to the CompanyBe attentive to detail and work methodically and accuratelyExercise the utmost good faith towards the Company both in carrying out your duties and in all of your dealings with the Company and its clients and/or its suppliersPossess excellent communication skillsPresent yourself professionally to fellow employees and clients of the CompanyUse your initiativeBe able to work independently as well as part of a teamA willing and flexible attitude to working hours to support team and business needs, as requiredKey Performance Indicators:Service delivery on operational tasks measu
https://www.jobplacements.com/Jobs/C/Client-Service-Officer-Client-Support-1251665-Job-Search-01-14-2026-10-00-09-AM.asp?sid=gumtree
6d
Job Placements
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About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Eastern Cape & Free State region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash handling. The successful candidate will drive reliable, secure, and cost-effective cash solutions, achieving regional financial targets and maintaining world-class service delivery. Key Responsibilities Include:Strategic & Financial Oversight: Manage the regional budget and P&L for cash operations, including capital expenditure on equipment. Define and track KPIs (e.g., cost-per-note processed) and lead cost optimisation initiatives.Operational Excellence: Establish and enforce standardised operating procedures (SOPs) across all sites. Oversee infrastructure and physical security, and serve as the regional escalation point for major operational and security incidents.Compliance, Risk & Security: Ensure full compliance with all relevant legislation, including Anti-Money Laundering (AML), Company policies, and industry standards (e.g., SARB, ROCC). Implement robust internal controls and manage internal/external audits.People Leadership: Manage, coach, and mentor Cash Managers, Supervisors, and operational staff. Oversee regional talent management, recruitment, retention, and ensure all personnel are fully trained and certified.Client Management: Focus on client retention by preventing contract loss due to poor service delivery. Conduct formal customer meetings and ensure all Customer SLAs are met monthly.Health and Safety: Actively participate in the design, review, and implementation of departmental safety plans, reporting and discussing all safety incidents. Minimum Requirements:Grade 12Minimum 5 years experience in a cash management environmentDrivers License and own reliable transportationSecurity Management qualification or equivalent qualifiationKnowledge of IZI SA Operational and HR Policy and Procedures is advantageous https://www.jobplacements.com/Jobs/R/Regional-Cash-Processing-Centre-CPC-Manager-1251796-Job-Search-1-15-2026-1-26-29-AM.asp?sid=gumtree
6d
Job Placements
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About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Western Cape & Northern Cape region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash handling. The successful candidate will drive reliable, secure, and cost-effective cash solutions, achieving regional financial targets and maintaining world-class service delivery. Key Responsibilities Include:Strategic & Financial Oversight: Manage the regional budget and P&L for cash operations, including capital expenditure on equipment. Define and track KPIs (e.g., cost-per-note processed) and lead cost optimisation initiatives.Operational Excellence: Establish and enforce standardised operating procedures (SOPs) across all sites. Oversee infrastructure and physical security, and serve as the regional escalation point for major operational and security incidents.Compliance, Risk & Security: Ensure full compliance with all relevant legislation, including Anti-Money Laundering (AML), Company policies, and industry standards (e.g., SARB, ROCC). Implement robust internal controls and manage internal/external audits.People Leadership: Manage, coach, and mentor Cash Managers, Supervisors, and operational staff. Oversee regional talent management, recruitment, retention, and ensure all personnel are fully trained and certified.Client Management: Focus on client retention by preventing contract loss due to poor service delivery. Conduct formal customer meetings and ensure all Customer SLAs are met monthly.Health and Safety: Actively participate in the design, review, and implementation of departmental safety plans, reporting and discussing all safety incidents. Minimum Requirements:Grade 12Minimum 5 years experience in a cash management environmentDrivers License and own reliable transportationSecurity Management qualification or equivalent qualifiationKnowledge of IZI SA Operational and HR Policy and Procedures is advantageous https://www.jobplacements.com/Jobs/R/Regional-Cash-Processing-Centre-CPC-Manager-1251794-Job-Search-1-15-2026-1-19-46-AM.asp?sid=gumtree
6d
Job Placements
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A well-established logistics organisation within the agricultural transport sector is seeking a driven and commercially minded Logistics Consultant to join its team in Stellenbosch. This role is suited to someone with solid transport industry experience and a strong interest in agricultural logistics.Key ResponsibilitiesBuild and maintain strong relationships with new and existing clients, including regular on-site visits.Negotiate new contracts with clients and transporters.Negotiate and manage transport rates to ensure commercial viability.Manage and optimise volumes allocated to the business.Understand and analyse vehicle running costs to determine cost per kilometre (CPK).Monitor commodity trends and adapt strategies to market fluctuations.Track and manage daily and monthly budgets.Onboard new clients and transporters to the existing book.Requirements2–4 years’ experience in a similar role within the transport industry.Relevant qualification (degree or diploma) preferred.Experience in the agricultural market will be advantageous.Skills and CompetenciesStrong customer service orientation with the ability to build lasting relationships.Ability to work effectively within a team.Strong analytical and problem-solving skills.Willingness to resolve issues after hours when required.Willingness to travel as part of the role.About the OrganisationThe organisation operat
https://www.jobplacements.com/Jobs/L/Logistics-Consultant-1253990-Job-Search-01-21-2026-02-00-16-AM.asp?sid=gumtree
2h
Job Placements
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Minimum Requirements:Minimum Grade 12.Minimum of 3 years experience in an administrative role within the long-term insurance or financial services industry.Computer literate, including advanced MS Excel.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Essential: Own vehicle and valid Drivers License.Roles & Responsibilities:Client engagement, handling and resolving existing client enquiries to ensure satisfaction and retention.Office management and administration, including reception duties.Support Wealth Adviser with diary management and scheduling appointments.New business implementation and policy management.Execute marketing plans and support client campaigns.Gather, research, and summarise policy and product information.Arrange investment review meetings and follow-up appointments.Maintain CRM system, recording client interactions and transaction details.Rebalance and maintain existing investment portfolios.Prepare and distribute monthly/quarterly statements.Manage administrative documentation, ensuring accurate record keeping.Ensure compliance with FAIS regulations and internal policies.Monitor policy renewals, service level agreements, and deadlines.Load new and existing business policies.Build and maintain strong working relationships internally and externally.Closing Date:Submissions for this vacancy will close on 22 January 2026. Late applications may still be considered until 13 February 2026. Please Note:Thank you for submitting your CV to Marvel Placement Consultants. Should your application be successful, we will contact you. If you do not hear from us within two weeks of your application, please consider your application unsuccessful. Your details will remain on our database for possible future opportunities. PoPI Act Compliance:Marvel Placement Consultants adheres to the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). Section 9 of PoPI states that Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.
https://www.jobplacements.com/Jobs/A/Assistant-1232165-Job-Search-01-15-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
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1st Line Service Desk EngineerBe the first line of support in a fast-paced MSP environment, solving real client problems dailyCape Town (Gardens) | R25,000 R30,000 per monthAbout Our ClientA well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service, they focus on proactive solutions and long-term relationships. Based in Gardens, Cape Town, the team values initiative, quality, and accountability.The Role: 1st Line Service Desk EngineerThis role is the frontline of IT support, responsible for handling incoming support tickets via phone and email, and resolving or escalating technical issues as needed. Youll deliver high-quality remote troubleshooting, user account management, and technical assistance for both software and hardware environments. A key part of the job is owning tickets from start to finish and ensuring all clients receive excellent service.Key Responsibilities1+ years experience in a 1st line support role, preferably within an MSP environmentAct as the first point of contact for all IT incidents and service requests via phone and emailTroubleshoot remotely using Datto RMM, TeamViewer, or AnyDeskSupport Windows 10/11, Microsoft 365 (including Teams, OneDrive, SharePoint), and basic hardware issuesHandle user account management, including password resets, MFA setup, and permissionsMaintain and update internal IT documentationEscalate complex issues to 2nd or 3rd line engineers with clear handover notesAbout YouAt least 1 year of experience in a 1st line support roleStrong knowledge of Microsoft 365, Windows OS, and basic networking (TCP/IP, DNS, DHCP, VPN)Excellent communication and customer service skillsAble to multitask and manage priorities in a fast-paced environmentFamiliar with antivirus and backup tools (e.g. Acronis, Windows Server Backup)Exposure to tools like Cisco Meraki, Ubiquiti, or Datto RMM is a plusExperience with Autotask or Kaseya ticketing systems is beneficialIT certifications (CompTIA A+, Microsoft Fundamentals) are an advantageNote: Working hours may vary, including early or late shifts depending on the weekly rota.
https://www.jobplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1251228-Job-Search-1-14-2026-3-58-18-AM.asp?sid=gumtree
7d
Job Placements
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Overview:The External Sales Representative will be responsible for generating sales and providing technical solutions for the companys products and services, including dewatering pumps, slurry pumps, dredging equipment, and rental solutions for the mining, agricultural, and industrial sectors. The role involves building and maintaining client relationships, understanding customer needs, and providing the most appropriate solutions from the companys product line.Minimum requirements:Proven experience in external sales, particularly in the mining, agricultural, or industrial sectors.Strong knowledge of pumps, dewatering systems, and slurry equipment.Excellent communication, negotiation, and interpersonal skills.Ability to understand customer needs and offer tailored technical solutions.Ability to work independently and manage multiple customer accounts.Proficiency in CRM software.Valid drivers license and willingness to travel extensively.Key Responsibilities:Sales and Business DevelopmentIdentify and pursue new business opportunities in the mining, agricultural, and industrial sectors.Promote and sell product offerings, including rental pumps and dredging solutions.Develop sales strategies to increase market share and grow customer base.Conduct site visits to evaluate customer needs and present appropriate pump solutions.Customer Relationship ManagementMaintain and strengthen relationships with existing clients, ensuring a high level of customer satisfaction.Act as the main point of contact for clients regarding product inquiries, rentals, and service-related concerns.Provide clients with technical advice on pump selection, application, and maintenance.Product KnowledgeDemonstrate a deep understanding of product range, including Atlas Copco and Toyo pumps, and their applications.Stay updated on industry trends, competitor products, and advancements in dewatering and slurry technology.Conduct product demonstrations and provide training to clients as needed.Quotations and ProposalsPrepare and submit accurate and competitive quotations for pump rentals, sales, and services.Negotiate terms of sales agreements with clients to achieve the best possible outcomes for both the customer and the company .Ensure timely follow-up on proposals and inquiries to close deals effectively.Reporting and DocumentationMaintain accurate sales records and report on sales activity, including leads, orders, and customer feedback.Use CRM systems to track customer interactions, opportunities, and progress toward targets.Submit sales forecasts and performance reports to the Sales Manager.Team CollaborationWork closely with internal team
https://www.jobplacements.com/Jobs/E/External-Sales-Representative--Pumps-Dewatering-S-1184884-Job-Search-1-19-2026-8-40-16-AM.asp?sid=gumtree
3d
Job Placements
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Minimum requirements: MatricAt least 2-3 years experience in the packaging environment Proven sales experience (external sales preferred) Strong communication, negotiation, and interpersonal skillsExperience in the retail packaging industry will be a strong advantage Excellent time management and organisational abilitiesAbility to work independently and meet sales targetsValid drivers licence and own vehicleProfessional appearance and customer-focused attitudeGo getter personSelf-motivated and target-drivenStrong relationship-building skillsProblem-solving ability and common senseProfessional, reliable, and well-organisedKey Responsibilities Conduct product demonstrations and provide after-sales support when requiredPlan and manage daily, weekly, and monthly client visits within assigned territoryPrepare weekly sales reports and provide market feedbackHandle special client enquiries, pricing, quotations, and availability checksReport product shortages or issues to managementAttend weekly sales meetingsMaintain accurate records, vehicle logbook, fuel slips, and admin files Maintain and grow relationships with existing clients through regular visitsIdentify and develop new business opportunitiesPresent, promote, and sell products and services to customersConsultant: Charlene Nel - Dante Personnel Pretoria Silver Lakes
https://www.jobplacements.com/Jobs/E/External-Sales-Rep-1253331-Job-Search-01-19-2026-10-34-48-AM.asp?sid=gumtree
2d
Job Placements
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Key requirementProven track record of success in sales, preferably in chemical/metal finishing industry or related fieldKnowledge of chemical products, their properties, applications and associated regulationsAbility to build and maintain strong client relationshipsFlexibility to travel as required for client visits and industry eventsKey responsibilityActively identify and cultivate new sales opportunities within the chemical metal finishing industry sectorsBuild and maintain strong relationships with existing clients, providing them with outstanding support and serviceDevelop and execute strategic sales plans to achieve and exceed sales targetsCollaborate with internal teams to ensure seamless order fulfilment and customer satisfactionPrepare accurate sales forecasts and reports for management reviewHow to apply
https://www.jobplacements.com/Jobs/C/Chemical-Sales-Representative-1253726-Job-Search-01-20-2026-04-33-09-AM.asp?sid=gumtree
1d
Job Placements
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Yogan Direct Marketing is seeking energetic, goal-oriented individuals to join our client acquisition team. As a Client Acquisition Assistant, youll play a key role in introducing clients to exciting products and services through direct, face-to-face interactions. Whether youre looking to kick-start your career or gain valuable sales experience .We have got the perfect opportunity for youYogan Solutions is seeking energetic, goal-oriented individuals to join our client acquisition team. As a Client Acquisition Assistant, youll play a key role in introducing clients to exciting products and services through direct, face-to-face interactions. Whether youre looking to kick-start your career or gain valuable sales experience . We have got the perfect opportunity for you No experience? No problem. We provide full training from day one.Key Responsibilities: Approach and engage potential customers Present and promote client products and services Help customers make informed purchasing decisions Work towards daily and weekly performance targets Participate in training and team-building sessions What We Offer: Performance-based earnings (uncapped) Weekly bonuses and team incentives Full training and personal mentorship Clear growth path into leadership and team management A vibrant, supportive, and youthful team environment Minimum Requirements: Matric (Grade 12) certificate Strong communication and people skills Confident, presentable, and goal-driven Must be based in Durban Available to start immediately Apply today and be part of a growing team where your effort creates real results.
https://www.jobplacements.com/Jobs/C/Client-Acquisition-Assistant-1203705-Job-Search-7-16-2025-7-50-31-AM.asp?sid=gumtree
6mo
Job Placements
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The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients’ products, processes, transactions, web services as well as general queries regarding their client’s investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They promote an innovative and entrepreneurial culture and appreciate the manifestation of these initiatives within their service offering. Responsibilities:Manage flow of work items (Instructions, queries, requests)Resolve rejections via email or telephonicManage exceptions of internal and external stakeholderLog and resolve queries. Be able to give feedback on relevant queries as and when neededManage all inbound calls from IFA’s, their assistants, and administration officeWork collaboratively with IFA’s and all relevant stakeholdersSubmit, track, and give feedback on any instructions to Advisors and Advisor AssistantsMaintain agreed upon turnaround times on all administrative tasksAttend regular team meetingsUnderstand the changing servicing needs of AdvisorsBe able to build strong relationships with internal and external stakeholdersAlways be supportive in offering assistance to the brokers/broker assistants and able to train their assistants Requirements:Minimum 3 – 5 years relevant industry experienceA business focused degreeRPE/CFA/CFP will be advantageousMatric qualification having passed both core Mathematics and EnglishMinimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essentialExcellent understanding and navigation of our clients systemProficient in Microsoft Office PackageExcellent business writing skillsBusiness Afrikaans (reading, writing, and speaking) will be an advantage Competencies:The ability to build and maintain meaningful relationshipsDriven by resultsRecognise that the engine of career growth is driven by the individualAbility to analyse, interpret and assimilate information
https://www.jobplacements.com/Jobs/A/Advisor-Liaison-Consultant-Retail-Investments-09-m-1250180-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
9d
Job Placements
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