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Results for customer experience in "customer experience" in Jobs in Centurion in Centurion
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Position Overview:To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times.Reports to:Support Centre Team LeaderExperience:Minimum of 1 year’s VeriClaim Experience.Previous experience working in a Support Centre environment will be an advantage.Essential Job Functions:Manage large amounts of inbound and outbound calls.Manage large volumes of tickets within set time frames.Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.Evaluate concerns of the customers and provide logical workable solutions.Escalate issues to relevant department, for further investigation, where needed.Build sustainable relationships and engage customers by going the extra mile.Meet induvial and team qualitative and quantitative targets.Document all call and ticket information according to standard operating procedures.Manage after hour emergency queries on a rotation basis.Skills and Functional Requirements:Understanding and working knowledge of functionalities on VeriClaim.Customer focused & ability to build customer relations.Ability to take responsibility for work done.Effective management skills.Ability to take initiative.Ability to manage multiple tasks simultaneously.Excellent time management and organisational skills.Deadline focused.Excellent problem-solving skills.Analytical thinker.General knowledge of Microsoft, Word and Excel.Excellent command of spoken and written English.Knowledge of the Private Medical Aid industry.Excellent communication skills verbal and written.Excellent Telephone and email etiquette.Detail orientated.Highly motivated and enthusiastic and able to work in a team.Credit Control experience will be an advantage.
https://www.jobplacements.com/Jobs/S/Support-Centre-Agent-1264856-Job-Search-02-22-2026-23-00-16-PM.asp?sid=gumtree
2d
Job Placements
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Your Grade 12 Certificate, short term insurance qualification or equivalent as well as:Experience:Basic computer literacy, including experience with Microsoft Office Suite.Experience in short term insurance underwriting or administration is beneficial.Language Requirements:Proficient in English and Afrikaanswill enable you to do the following duties: Effectively maintaining underwriting standards and providing quality client service:Issuing new policies, renewals, and endorsements on the C360 SystemHelp to prepare new business quotesUnderwrite in accordance with standards, policies and proceduresAttend to administration and written communicationEnsure that all documentation is processed accurately & correctlyEnsure documentation is checked and authorised if appropriate prior to dispatchEnsure queries are resolved as per company standardsNegotiating renewal terms and preparing the renewal documentation.Ensure renewal reviews are completed timeouslyEnsure retentions are calculatedRequest and monitor survey and survey requirements as per laid down proceduresCorrect unprofitable policiesEnsure policies are not overexposedChecking policies before sending to clientsTelephone contact with clients when they phone in with queries or amendments/ additional coversSaving all work electronicallyService delivery to ensure customer satisfactionMaintain service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards.Resolve escalated customer queries and complaints and provide feedback to customers on matters resolvedDevelop work routines in line with operational plans / schedules in order to manage the achievement of service delivery goalsParticipate in the creation of new standards, control systems, and procedures to maintain service delivery.Processes:Administrative Support and Document Management:Receive and process new leads.Enter and organise details into the system accurately.Generate quotes and ensure they are correctly formatted.Perform general administrative tasks to support the underwriting team.Follow up on any missing or outstanding information.Maintain an organised electronic filing system for all quote records.Compliance and Process Adherence:Follow established protocols and procedures in performing tasks.Ensure adherence to the organisations confidentiality and privacy policies.https://www.jobplacements.com/Jobs/S/SHORT-TERM-INSURANCE-SPECIALIST-1264311-Job-Search-2-20-2026-2-14-05-AM.asp?sid=gumtree
5d
Job Placements
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Key ResponsibilitiesDevelop and implement sales strategies to achieve monthly and annual sales targets.Manage and motivate the new vehicle sales team to deliver high performance.Monitor sales performance, stock levels, pricing, and competitor activities.Build and maintain strong customer relationships to ensure repeat and referral business.Ensure compliance with all OEM and dealership standards, policies, and procedures.Oversee the appraisal, trade-in, and deal structuring process.Collaborate with the marketing team to execute promotional campaigns and events.Prepare and present regular sales reports, forecasts, and budgets to management.Ensure delivery of excellent customer service and resolve customer complaints effectively.Recruit, train, and develop sales staff to maintain a professional and knowledgeable team.Key Competencies & SkillsStrong leadership and team management skills.Excellent negotiation and closing abilities.Customer-focused with outstanding communication and interpersonal skills.Analytical mindset with good business and financial acumen.Ability to work under pressure and meet targets.Knowledge of dealership systems (e.g., Kerridge, Automate, Evolve, or similar).Good understanding of OEM sales processes and requirements.Qualifications & ExperienceMatric / Grade 12 (essential).Relevant sales/marketing or management qualification (advantageous).Minimum 35 years experience as a Vehicle Sales Manager in the automotive industry.Proven track record of achieving sales targets and growing sales volumes.Valid drivers license.Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/P/PreOwned-Vehicle-Sales-Manager-1225647-Job-Search-02-16-2026-00-00-00-AM.asp?sid=gumtree
9d
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Accountant/Admin Assistant (Half-Day Position)Our client who specializes in Data Analytics is seeking a Accountant/Admin Assistant to assist in keeping their books in shape and ensure their admin runs smoothly.Location: CenturionJob Type: On site - Mornings OnlyKey ResponsibilitiesCapture supplier and customer invoices in XeroPrepare quotes and invoices for clientsMatch and upload slips and receipts so everything stays tidy and up to dateDo bank reconciliations and make sure our accounts are accurateHelp with monthly bookkeeping and coordinate with our external accountantsAssist with VAT, PAYE, and other SARS submissions ,making sure we never miss a deadlineKey Requirements:A qualification or certificate in Accounting, Bookkeeping, or Financial AdminAt least 2 years’ experience in a similar roleConfidence using Xero (or similar accounting software)Comfortable with Excel, Word, and basic digital admin toolsExperience with SARS eFiling or tax submissions would be a big plus
https://www.jobplacements.com/Jobs/A/AccountantAdmin-Assistant-Half-Day-Position-1266093-Job-Search-02-25-2026-07-01-16-AM.asp?sid=gumtree
7h
Job Placements
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Supply Chain Warehouse OperatorReport to: OperationsSeniority Level: Mid Career (4 - 6 yrs exp)Type: TempDuties and Responsibilities:Key responsibilitiesStock controlMonitor and control inventory levels of raw materials, ingredients, packaging materials, and finished products.Enforce stock rotation procedures to minimise spoilage and waste.Conduct regular cycle counts, stocktakes, and reconciliations.Manage lot/batch traceability and expiry dates.Process and verify all inventory transactions accurately.Collaborate with various teams for inventory alignment.Generate and analyse inventory reports.Coordinate inbound and outbound logistics.Support continuous improvement initiatives.Participate in audits and train warehouse staff.ProcurementLead purchasing for assigned categories.Ensure compliance with procurement policies.Manage purchase orders and resolve discrepancies.Negotiate prices, terms, and schedules.Supplier managementBuild and maintain supplier relationships.Monitor supplier performance and conduct audits.Support supplier qualification.Logistics & distributionOptimise logistics and route planning.Oversee warehousing activities.Manage customs clearance and compliance.Team supervision & operationsSupervise procurement/logistics staff.Ensure timely issue resolution.Maintain accurate records.Cost control & continuous improvementImplement process improvements and cost-saving initiatives.Monitor spend and participate in sourcing projects.Data & reportingMaintain data and prepare reports.Support month-end closing and reconciliation.Compliance & safetyEnsure regulatory compliance and safety.Required qualifications & experience:Education: Diploma or degree in Supply Chain Management or related field preferred.Experience: 4-6 years in procurement and logistics with 1-2 years in a supervisory capacity preferred.Systems: Experience with ERP systems and proficiency in Excel.Certifications: CIPS, APICS/CSCP, CPIM, CILF or equivalent (desirable).Key skills & competencies:Negotiation, analytical ability, organisation, leadership, communication, problem-solving, attention to detail.Physical requirements: Ability to spend time on warehouse floor as needed.Performance Indicators:Purchase order cycle time and accuracy.Cost savings achieved vs target.https://www.jobplacements.com/Jobs/S/Supply-Chain-Warehouse-Operator-1263389-Job-Search-02-17-2026-10-02-24-AM.asp?sid=gumtree
8d
Job Placements
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The Medical Representative will be responsible for building strong professional relationships with Allied Health Professionals in Gauteng and Pretoria. The role focuses on educating and detailing the company brand, driving credibility, awareness and recommendations regarding the scientific and patient benefits and establishing opportunities for Practitioners and Specialists to become brand resellers.Qualifications and ExperienceBSc Degree / Human Movement Science / Human Anatomy or qualified as a Chiropractor, Physiotherapist, Biokineticist, Podiatrist or a closely related Allied Health field.Alternatively: Strong track record as a Pharmaceutical, Medical or Allied Health Sales Representative Minimum of 1 - 2 years medical / pharmaceutical sales experience is essentialDr detailing experience will secureStrong understanding of healthcare environment, patient treatment pathways and professional practice engagement.Valid drivers license and own reliable vehicle.Previous experience in field sales, medical detailing or practice engagement will be advantageous Personal AttributesProactive self-starter with strong interpersonal and networking skills.Persuasive communicator, able to educate professionals with confidence and scientific credibility.Structured, organised and able to manage reporting and planning diligently.Entrepreneurial mindset to grow a new niche brand within a professional environment.Ability to work independently and collaboratively as part of a team.Flexible and adaptable, able to respond positively to change and evolving priorities.Key ResponsibilitiesTerritory Management & PlanningManage route lists, call planning, and appointment scheduling.Conduct regular practice visits (with set weekly call targets) to educate and detail our product, highlighting patient benefits, scientific backing and reseller opportunities.Submit and execute weekly/monthly territory plans, maintain an up-to-date customer database and provide timely reports on activities, engagement and market insights.Customer Relationship Management & Business DevelopmentDevelop and maintain strong relationships with Allied Health Professionals.Drive brand awareness, education and uptake in the Gauteng region through consistent call activity.Provide samples, medical information and training material where relevant.Identify, onboard and support new resellers with product knowledge and engagement initiatives.Monitor market trends, competitor activity, and provide qualitative insights from the field to guide national expansion.Education, Events & Marketing SupportEnsure updated product knowledge by attending product training and se
https://www.jobplacements.com/Jobs/J/Junior-Detailing-Sales-Representative-1261232-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree
7h
Job Placements
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Key Responsibilities:Capture and process supplier invoices, purchase orders, and fuel expensesAssist with accounts payable and accounts receivable functionsPrepare and maintain accurate financial records and supporting documentationAssist with bank, creditor, and debtor reconciliationsSupport month-end procedures and basic management reportsAssist with VAT input/output schedules and supporting documentationMonitor and allocate logistics-related costs (freight, warehousing, fuel, tolls)Match supplier invoices to delivery notes, PODs, and waybillsAssist with cost allocations per route, vehicle, or customerTrack discrepancies between invoiced versus actual transport costsSupport fleet-related expense tracking (maintenance, fuel, licensing)Maintain organised filing systems (physical and digital)Assist with audit preparation and document retrievalCommunicate with suppliers, transporters, and internal operations teamsPerform general finance administration as requiredQualifications and ExperienceMatric (essential)Certificate or Diploma in Accounting, Finance, or Bookkeeping (advantageous)12 years experience in an accounting or finance support roleExperience in logistics, transport, or supply chain (advantageous)Office-based role with interaction with transportersStandard working hours with weekly peak periodWorking RelationshipsInternal: Finance team, management, audit team, and wider businessExternal: Banks, clients, and merchants
https://www.jobplacements.com/Jobs/A/Assistant-Accountant-Junior-1262687-Job-Search-02-16-2026-04-00-29-AM.asp?sid=gumtree
9d
Job Placements
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Centurion Automotive Replacement Parts Assistant Branch Manager Appointment: Permanent, full-time position Salary: R20 000 CTC per monthBenefits: Provident Fund and December BonusWorking hours: Office based in Centurion, Monday – Friday from 08:00 to 17:00A well established, large Multi Franchise company and a major distributor of quality, cost-effective aftermarket vehicle parts for various major brands in South Africa currently has an opening at their Centurion Branch. Responsible to assist, manage and oversee outlet personnel, supervising outlet operations, and ensuring efficient operations on a day-to-day basis. Improving efficiencies and streamlining outlet activities to maximize financial and other key indicators to achieve peak performance levels. 2IC to Branch Manager and share accountability for people, financial and cash management, sufficient stock levels, and that cost, and delivery requirements are met. Responsible for developing an enthusiastic, motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practices and establish standard policies and procedures to comply with Head Office requirements, whilst also mentoring and leading teams. Supervise, implement and manage continuous improvement and modern marketing/ selling principles by highlighting deficiencies and recommending/implementing changes in training, working practices and processes.Subordinates: SalesmanStoremanPicker/ PackersDriversAdministrative staffReport to: Branch Manager Qualifications, Requirements and Experience:Matric Certificate (with mathematic literacy minimum).Additional related courses/qualifications and advantage.At least 5 – 6 years’ experience in a similar management role within the motor industry Sound Technical knowledge and understandingExperience in motor part salesExperience of managing Profit & Loss, balance sheet and associated financial responsibilitiesUnderstanding of procurementUnderstanding of ISO 9001/ 45001 or relevant quality management systemStrong proficiency in Microsoft OfficeExperience with stock managementSales and customer interaction experienceEASTERN PERSONNEL CONSULTANTS CC (SINCE 1990)Register CV on our database:
https://www.jobplacements.com/Jobs/C/Centurion-Automotive-Replacement-Parts-Assistant-B-1262412-Job-Search-02-13-2026-05-00-15-AM.asp?sid=gumtree
12d
Job Placements
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Minimum requirements:Golf operations experience.In-depth product knowledge of golf equipment.Proven experience in retail or management.Customer engagement.Computer literacy.Personality Traits:Aligning performance for success.Business acumen.Management and leadership.Self-motivation, discipline, and problem-solving ability.Strong verbal communication and interpersonal skills.Merchant mentality.Duties and responsibilities:Achieve budgeted sales and margin by setting and managing monthly and weekly budgets, monitoring sales performance across all categories, controlling discounts, and developing team skills to maximise basket size and profitability.Deliver superior customer service by ensuring the company purpose is lived daily, resolving complaints within 24 hours, maintaining call-back and back-order procedures, and monitoring staff performance to meet service standards.Maintain effective cash management by ensuring tidiness and cleanliness at the Point of Sale, following cash-up procedures, and verifying that daily takings reconcile accurately.Ensure data integrity by conducting daily stock counts, identifying discrepancies, implementing corrective actions, and creating awareness among team members of root causes affecting data accuracy.Maintain in-store merchandising standards by ensuring correct product placement, pricing, labelling, and Point of Sale material, conducting floor walks, and ensuring sufficient stock representation on the trading floor.Analyse merchandise performance, coach team members on market needs, and ensure demo and non-demo clubs are correctly handled and labelled.Execute marketing initiatives by maintaining corporate and member data files, managing promotions, sponsorships, and events, and ensuring team members are informed of campaign details.Research market conditions, competitor offerings, and opportunities while maintaining a Marketing Asset register for all physical and digital promotional materials.Develop and manage staff by establishing performance agreements, providing weekly feedback, conducting formal appraisals, identifying skills gaps, managing underperformers, and facilitating recruitment, training, and team-building activities.Perform general administration by reviewing GP exception reports, managing discounts, analysing stock and sales reports, and communicating performance insights to management and team members.Manage store risk by identifying potential risk areas, ensuring compliance with Standard Operating Procedures, reducing stock pilferage, and supporting the Stock Loss Action Plan.Drive continuous improvement by implementing best practices observed in other organisations, recommending areas
https://www.jobplacements.com/Jobs/P/Pro-Shop-Manager-1251761-Job-Search-02-20-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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