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Results for software solutions in "software solutions", Full-Time in Jobs in Cape Town in Cape Town
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1st to 2nd Line IT Support EngineerJoin a UK-based remote IT support team with a focus on both tech and service excellenceRemote | IT Support | R27,500 R32,000/month equivalentAbout Our ClientOur client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company supports businesses with everything from hardware and networking to Microsoft 365 and security administration.The Role: 1st to 2nd Line IT Support EngineerThis role bridges frontline helpdesk and more advanced technical support, playing a key part in diagnosing complex issues, escalating appropriately, and ensuring high service standards. Youll be involved in both user support and system administration, with opportunities to broaden your technical exposure.Key ResponsibilitiesProvide 1st and 2nd line remote support for hardware, software, networking, and cloud issuesHandle escalations from 1st line support and liaise with 3rd line where necessaryTroubleshoot PCs, servers, peripherals, Microsoft 365 apps, and common softwareManage user accounts across Entra, Active Directory, and other vendor portalsSupport Windows Desktop and Server environments (some exposure to Mac OS beneficial)Perform basic network diagnostics and support VoIP-related queriesAssist with endpoint protection (AV, EDR/MDR) and backup solutionsUse remote support and ticketing tools to document and resolve incidents thoroughlyContribute to internal knowledge base and documentation practicesAbout You23+ years experience in a 1st/2nd line IT support environmentStrong knowledge of Windows OS (desktop/server), MS 365, and basic networkingFamiliarity with Entra ID, Active Directory, backup technologies, and security protocolsConfident communication skills clear spoken and written English is essentialCustomer-centric approach with patience, empathy, and attention to detailAble to prioritise tasks under pressure and remain calm with stressed usersAdaptable and willing to learn new tools, systems, and processesComfortable working with a remote team and escalating when needed
https://www.jobplacements.com/Jobs/A/1st-to-2nd-Line-IT-Support-Engineer-1256624-Job-Search-1-28-2026-7-20-39-AM.asp?sid=gumtree
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Onboarding Specialist - Partner Success Location: Cape Town Central Salary: R25,000 - R31,000 per month Industry: SaaS / Beauty & Wellness TechAbout the Role We are seeking two energetic, people-focused Onboarding Specialist - Partner Success to join a dynamic Commercial Activation team supporting the German market. In this role, youll be responsible for delivering an exceptional onboarding journey to new salon and wellness partners, ensuring they experience the full value of our salon software platform.Youll train, activate, and nurture new clients during their first 12 months, guiding them to successfully digitise their businesses and become confident advocates for the platform.This role is perfect for someone whos a natural communicator, tech-savvy, thrives in fast-paced environments, and is excited by the opportunity to be part of a team revolutionising the beauty and wellness industry.Please note: Fluency in German (spoken and written) is required for this role.What Youll Be DoingOnboarding & Training: Lead virtual training and onboarding sessions with new partners, helping them adopt and integrate our SaaS tools into their operations.Partner Engagement: Educate salon teams on digitising their businesses, driving client adoption and usage of our booking software.Product Coaching: Guide partners through features and best practices, helping them understand how to fully utilise the technology to improve their operations.Client Retention: Ensure that salons leave the onboarding phase as active, engaged usersminimising churn risk through consistent check-ins and support.Problem Solving: Identify pain points and blockers early, providing proactive solutions to set the partner up for long-term success.Cross-functional Collaboration: Work closely with Sales, Marketing, and Product teams to ensure seamless transitions and implement partner feedback.Performance Monitoring: Track onboarding progress and software adoption using Salesforce, Google Sheets, and internal reporting tools.What Were Looking ForExperience: 2+ years in Account Management, Partner Activation, or Onboarding, ideally within SaaS, digital platforms, or the beauty tech sector.https://www.jobplacements.com/Jobs/G/German-Onboarding-Specialist-Partner-Success-1204492-Job-Search-7-18-2025-11-31-08-AM.asp?sid=gumtree
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Role Overview:The Junior Sales Consultant will play a key role in driving sales growth by identifying new business opportunities,maintaining strong relationships with existing clients, and providing support to the senior sales team. This position is essential in delivering customized telecommunications solutions that meet the internet, voice, and connectivity requirements of our corporate clients. Key Responsibilities:Client Engagement & UpsellingConduct follow-ups to ensure client satisfaction.Identify upselling and cross-selling opportunities.Assist in preparing sales presentations and proposals.Support contract negotiations under the guidance of senior sales staff.Close smaller sales deals with supervision.Monitor market trends, competitor activity, and evolving client needs.Share insights to help refine product offerings and sales strategies.Develop an in-depth understanding of our telecommunications products and services.Clearly articulate product features and benefits to potential clients.Maintain accurate records of sales activities in CRM systems.Prepare periodic sales reports for internal review.Focus primarily on the Western Cape region.Travel to client sites within the region to present solutions and close deals. Key Skills and Competencies:Strong communication and interpersonal skillsConfidence and professionalism in cold calling and client meetingsQuick learner with the ability to adapt in a fast-paced environmentBasic understanding of the telecommunications industry (preferred)Strong negotiation and problem-solving abilitiesProficiency in Microsoft Office and CRM tools Qualifications:Matric CertificateFluent in EnglishPrevious sales experience is advantageousValid drivers license and access to a reliable personal vehicleHow to apply
https://www.jobplacements.com/Jobs/J/Junior-Sales-Consultant-1248821-Job-Search-01-06-2026-10-30-32-AM.asp?sid=gumtree
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