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Results for service delivery in "service delivery" in Jobs in Cape Town in Cape Town
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SOFT SERVICES ADMINISTRATOR (PROPERTY INDUSTRY)/CAPE TOWN CBD - The Services Administrator is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. Soft Services include:Cleaning and janitorial servicesHygiene servicesPest controlLandscaping and grounds maintenanceReception and front desk servicesWaste management (work closely with specialised in-house team)Qualifications and Skills:Proven experience in contract management and service delivery oversight.Strong organizational and multitasking skills.Highly proficient in Microsoft Office – excel, word, outlookExcellent communication, negotiation and analytical skills.Demonstrated experience in managing cross-functional teams.Strong technical background, with experience in managing service providers and field services.Experience in working closely with Procurement on contract alignment and supplier management.Ability to work independently and as part of a teamProficiency in facilities management software.Strong analytical and problem-solving abilities.Knowledge of health and safety regulations.Experience in budget management and cost control.Customer-focused with a commitment to service excellence.REQUIREMENTS:Contract and Service Performance:Ensure service providers meet performance standards as outlined in SLAs.Oversee contract compliance and performance adherence to service-level obligations.Handle contract renewals, modification and amendments.Focus on optimizing service delivery, driving improvements, and ensuring compliance across all contracts.Work closely with internal specialised teams, including Energy & Utilities and Procurement, to manage service interactions and ensure efficient coordination with the Facilities Management team.Implement strategies to enhance vendor relationships, focusing on continual performance improvement.Operational Oversight:Oversee daily operations of applicable services.Ensure services are delivered efficiently and effectively.Implement and monitor service improvement plans.Ensure all services comply with health and safety regulations and applicable industry standards.Maintain operational focus on key systems for all soft services, while coordinating with specialized in-house teams.Track KPIs to measure service performance and identify areas of improvement. Collaboration and
https://www.jobplacements.com/Jobs/S/SOFT-SERVICES-ADMINISTRATOR-PROPERTY-INDUSTRY-1264875-Job-Search-02-23-2026-01-00-15-AM.asp?sid=gumtree
8d
Job Placements
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This role is responsible for managing high priority on-demand deliveries while supporting the outsourced driver fleet for scheduled routes. The successful candidate will ensure seamless coordination between merchants, drivers and internal teams to deliver outstanding service. Responsibilities: Ensure all orders are delivered within required timelines.Manually allocate and manage orders when needed.Respond promptly to merchant queries and resolve delivery issues.Verify delivery details and monitor third-party performance.Plan and optimize daily delivery routes.Manage driver zones and capacity requirements.Track deliveries and ensure POD compliance.Adjust operations based on demand and traffic.Recruit, onboard, and train outsourced drivers.Approve driver payouts and incentives.Manage deductions and resolve payment queries.Requirements: 2+ years experience in logistics or fleet operations.Experience managing outsourced driver fleets.Strong planning and coordination skills.Excellent communication abilities.Ability to thrive in a fast-paced environment.Ready for your next move? If you meet the requirements, we encourage you to apply.
https://www.jobplacements.com/Jobs/D/Driver-Manager-1265923-Job-Search-02-25-2026-04-08-34-AM.asp?sid=gumtree
6d
Job Placements
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DutiesIdentify and develop new business opportunities within assigned market segmentsGenerate sales through proactive outreach, including cold calling and face-to-face client engagementPromote and sell service agreements (once-off and contract-based) as well as fire safetyrelated products and systemsBuild, manage, and maintain strong client relationshipsPrepare and present quotations and proposals in line with company guidelinesManage sales pipeline activity and provide accurate forecastingMaintain sound knowledge of products, industry trends, and competitor activityCoordinate with internal teams to ensure effective service delivery and client satisfactionManage time, priorities, and deliverables effectively in a target-driven environmentTravel as required to support sales and business development activitiesRequirementsProven sales experience within a technical, service, or solutions-driven environmentDemonstrated ability to achieve and exceed sales targetsStrong communication and interpersonal skillsAbility to work independently and within a teamGood organisational and time-management skillsComputer literacy (MS Office)Valid drivers licence and reliable transportWillingness to travel when requiredResilient, self-motivated, and results-oriented mindset
https://www.jobplacements.com/Jobs/B/B2B-Sales-Representative-1264292-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
11d
Job Placements
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Operational LeadershipDesign and implement standardised operating procedures across the account portfolio to ensure service delivery consistency and excellence. Oversee and lead operations, delivery teams, account structures, and support functions. Deploy technology and digitization initiatives to reduce manual processes and improve efficiency. Drive continuous improvement through operational audits and KPIs. Implement enterprise systems to enable centralised visibility and reporting. Foster a shared service mindset to support cross-account efficiencies and scalability. Optimise resource deployment, performance reporting, and continuous improvement through data and KPIs. Own operational compliance with internal standards and specific legislation. Financial ManagementOwn P&L and budgeting processes, focusing on profitability, cost control, and EBITDA growth. Ensure financial planning and performance align with corporate targets. Establish financial accountability across service lines and countries. Support pricing, cost modelling, and commercial viability for new and existing contracts. Ensure operational delivery aligns with commercial commitments, strategies, and contract obligations. People & CultureLead and mentor teams across all functional lines (Operations, HR, Finance, QHSE, etc.). Promote a culture of accountability, empowerment, and performance. Oversee workforce planning, succession management, and relevant HR compliance. Drive employee engagement and retention in diverse cultural settings. Governance & ComplianceEnsure adherence to corporate policies, regulatory requirements, and statutory frameworks across countries. Establish governance structures that align with the head office. Implement controls and risk management practices to improve transparency and reduce exposure. Lead the preparation and execution of BCPs, crisis response, and risk audits. Strategic Growth & Business DevelopmentIdentify and develop growth opportunities. Build strategic partnerships and alliances to enhance service offerings and presence. Collaborate with BD teams to drive tender responses, mobilisations, and transitions. Ensure post-sale operational readiness and client satisfaction.
https://www.jobplacements.com/Jobs/K/Key-Account-Manager-1266060-Job-Search-2-25-2026-8-29-32-AM.asp?sid=gumtree
6d
Job Placements
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The successful applicant will manage and grow key portfolios while ensuring excellent service delivery across air, ocean and roadfreight. Responsibilities: Proactively liaise with clients regarding shipment updates and events.Provide daily shipment status reports.Build strong client relationships and secure repeat business.Represent the company at meetings and functions.Conduct monthly service calls.Compile service call reports.Maintain strong long-term client relationships.Ensure clearing and export instructions are complete.Maintain updated client information on CargoWise.Requirements: Matric / Senior Certificate (or equivalent).High level of computer literacy.Experience in Air, Ocean and Road Freight.Minimum 5 years experience in Freight Forwarding and Clearing.If you meet the above requirements and are looking to join a dynamic logistics environment, we encourage you to apply.
https://www.jobplacements.com/Jobs/C/Client-Services-Representative-1265467-Job-Search-02-24-2026-04-08-44-AM.asp?sid=gumtree
8d
Job Placements
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URGENT VACANCY: FOOD & BEVERAGE SUPERVISORLocation: Goodwood, Cape TownIndustry: HospitalityStart Date: ImmediatelySalary: R12 500 CTC per month (depending on experience)A well-established hospitality establishment based in Goodwood, Cape Town is urgently seeking an experienced and motivated Food & Beverage Supervisor to join their team.Key Responsibilities:Supervise daily Food & Beverage operationsEnsure excellent service delivery across banqueting, in-room dining and restaurant operationsManage staff performance, schedules, and disciplineMaintain high standards of hygiene, quality, and customer serviceAssist with stock control and operational proceduresHandle guest queries and resolve service issues professionallyNON-NEGOTIABLE Requirements:3-year Hotel School Diploma or equivalent Hospitality National Diploma3–4 years Food & Beverage experience, including:BanquetingIn-room diningRestaurant operationsStrong leadership and people management skillsExcellent communication and customer service skillsAble to work shifts, weekends, and pu
https://www.jobplacements.com/Jobs/F/Food--Beverage-Supervisor-1267058-Job-Search-03-01-2026-03-00-15-AM.asp?sid=gumtree
2d
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Direct reports: 6-20 pax Concierge, Hotel Duty Managers, Luggage Supervisors; Guest Relation OfficersDuties:The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience provided within the designated areas / departments are professionally executed in line with standards and legislative requirements.Requirements:3 Year Hotel School Diploma or equivalent NationalQualification at a Diploma levelMinimum of 7 years experience with 3 years in a supervisory /management position in the hospitality industryPrevious experience in duty management is an advantage
https://www.jobplacements.com/Jobs/G/Guest-Services-Manager-1267013-Job-Search-02-28-2026-04-07-46-AM.asp?sid=gumtree
3d
Job Placements
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