Client Services Representative

The successful applicant will manage and grow key portfolios while ensuring excellent service delivery across air, ocean and roadfreight.

Responsibilities:

• Proactively liaise with clients regarding shipment updates and events.
• Provide daily shipment status reports.
• Build strong client relationships and secure repeat business.
• Represent the company at meetings and functions.
• Conduct monthly service calls.
• Compile service call reports.
• Maintain strong long-term client relationships.
• Ensure clearing and export instructions are complete.
• Maintain updated client information on CargoWise.

Requirements:

• Matric / Senior Certificate (or equivalent).
• High level of computer literacy.
• Experience in Air, Ocean and Road Freight.
• Minimum 5 years experience in Freight Forwarding and Clearing.

If you meet the above requirements and are looking to join a dynamic logistics environment, we encourage you to apply.