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Results for client support in "client support", Full-Time in Jobs in Cape Town in Cape Town
1
Collections FacilitatorJoin a fast-paced, UK-linked fintech environment supporting SME growthHybrid, Cape Town (AfricaWorks Bree Street) | R20,000 R25,000 | 9am 6:30pm SA timeAbout Our ClientOur client is a dynamic UK-based financial services company that supports small businesses through innovative cash advance solutions. Operating from Cape Town, their local support team plays a critical role in servicing clients and internal teams across international markets. This is an opportunity to be part of a professional, high-performing environment with impact across multiple operational areas.The Role: Collections FacilitatorThis role supports the London collections team and multiple sales offices with administrative, operational, and customer service functions. The primary objective is to ensure that repayments are collected via customers card revenue or direct debit platforms, and that all supporting processes are completed efficiently, accurately, and with excellent customer service.Key ResponsibilitiesMinimum 12 years experience in collections, accounts receivable, or financial administrationFacilitate redirection of card terminals, completing documentation and liaising with acquirersInvestigate and resolve terminal redirection failures, delays, or removalsMonitor Direct Debit reports, identify payment issues, and arrange reinstatements or catch-up paymentsCommunicate with merchants to obtain authorisations and resolve payment issuesMaintain accurate CRM (Salesforce) records and generate reports for collections performanceCall and email customers to complete redirection and direct debit processesCollaborate with internal teams (Sales, Underwriting, Collections, Ops) to support repayment performanceAbout You12 years experience in collections or financial administrationStrong communication skills (written and verbal)High attention to detail and ability to multitask under pressureProficient in Excel and CRM tools (Salesforce preferred)Proactive, solution-focused, and able to work independentlyOrganised, reliable, and a team player with a customer-first mindsetAbility to balance empathy with firmness in customer interactionsWillingness to occasionally work outside standard SA hours to align with UK business needs
https://www.jobplacements.com/Jobs/C/Collections-Facilitator-1256749-Job-Search-1-28-2026-9-58-50-AM.asp?sid=gumtree
4d
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About Our client is a leading foreign exchange intermediary, providing individuals and businesses withexpert guidance and preferential rates for their international transfers. They pride ourselves on delivering a professional, personalised, and transparent service that helps their clients make the most of their money when moving it across borders. Key ResponsibilitiesAs a Partnerships Administrator you will serve as a liaison between them and their clients with a focus on client satisfaction. Process flow management on the CRM systemOnboarding of partners ensuring compliance requirements are met.Managing Partners agreements.Handle partner/agent and client queries (full understanding of client processes• Handle partner/agent and client queries (full understanding of client processesrequired).Constant upkeep of the CRM to ensure information is always up to date.Partner event planning.Assist in keeping the Events Calendar up to date for the Business Consultant team.Key CompetenciesPrinciples and ethics: Adhering to good practice and ethical principles and values.Good work ethic with a willingness to go the extra mile and work as a team player.Must be motivated, energetic and committed to the role.Meticulous: Impeccably accurate with a keen eye for detail.Service delivery: Delivering results and exceeding customer expectations.Excellent interpersonal skills and the ability to work effortlessly with clients and the team.Displays gravitas & emotional maturity.Qualifications & Experience:Minimum of 2–3 years’ experience in an administrative or client support role, ideally within financial services.Experience in partner or relationship management support is advantageous.Matric required; a relevant tertiary qualification in business, finance, or marketing preferred.Knowledge of foreign exchange or cross-border payments will be an advantage.
https://www.jobplacements.com/Jobs/P/Partnerships-Administrator-1253983-Job-Search-01-21-2026-02-00-16-AM.asp?sid=gumtree
11d
Job Placements
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Business Consultant Property & Estate Agency FXBuild trusted relationships in the property market and facilitate cross-border transactionsProperty & Foreign Exchange | Southern Suburbs | Salary: Market-relatedAbout Our ClientOur client is a specialist foreign exchange and international payments provider, supporting clients in moving funds in and out of South Africa in a compliant and efficient manner. They work closely with estate agents, property professionals, and their clients, offering tailored FX solutions within a highly regulated environment.The business is relationship-driven, entrepreneurial, and growth-focused, providing consultants with the opportunity to build strong regional networks and make a visible impact in a niche market.The Role: Business Consultant Property & Estate Agency FXThis role focuses on the property industry and estate agents in the Southern Suburbs, developing long-term partnerships and supporting their clients with foreign exchange and cross-border payment needs. You will be responsible for achieving sales targets, building a strong referral network, and managing clients from initial enquiry through to trade readiness and completion.Key ResponsibilitiesDeliver annual and monthly sales targets in line with the companys sales strategyDevelop and maintain strong relationships with estate agents, property professionals, and their clientsBuild a long-term pipeline of sales opportunities within the Southern Suburbs property marketEstablish and expand an effective regional network of introducers and FX market influencersMaintain and grow senior-level relationships with FX partners and introducing advisorsIdentify client needs and generate, manage, and close FX sales opportunitiesProvide appropriate FX solutions and services aligned to client requirementsSupport introducing partners and clients from enquiry through to trade completionFacilitate client onboarding, including registration and collection of KYC documentationManage clients to full trade readiness in line with regulatory requirementsPrepare an annual sales plan with monthly and quarterly updates and revisionsAdhere to ethical principles, regulatory standards, and best practice at all timesAbout YouStrongly target-driven with the ability to work under pressureSales experience within financial services is advantageousExperience or exposure to the property or estate agency sector is beneficialGood understanding of FX sales, systems, and processesExcellent verbal and written communication skills with a professional phone mannerConfident in cold calling, influencing, and persuading at all levelsHighly motivated, committed, and willing to go the extr
https://www.jobplacements.com/Jobs/B/Business-Consultant-Property-Southern-Suburbs-1254485-Job-Search-1-22-2026-4-22-39-AM.asp?sid=gumtree
10d
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To ensure accurate, compliant, and efficient bookkeeping and accounting services for clients by maintaining financial records, managing transactions, and supporting audits and regulatory submissions. This role contributes to the organizations strategic objective of delivering seamless, reliable, and high-quality finance and accounting solutions that enhance client trust and operational excellence.Education & ExperienceACCA, CIMA, CA, or CFA qualification required. Masters in Finance & Accounting preferred.Minimum 7 years of relevant bookkeeping and accounting experience (preferably in the financial services sector).CertificationsAccounting professional certification (ACCA/CIMA/CA/CFA) required. Big Four experience is an advantageKey accountabilities: Financial Accounting & BookkeepingMonth-End Closing & ReportingClient BillingReconciliation & Audit SupportRegulatory & Compliance SupportClient & Stakeholder Management
https://www.jobplacements.com/Jobs/M/Manager-Accounts--Billing-1253791-Job-Search-01-20-2026-10-04-17-AM.asp?sid=gumtree
12d
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What youll do:Welcome clients and provide excellent serviceAnswer calls and emails quickly and professionallyKeep records up to date with data entry and filingHelp with scheduling and general office adminSupport management with day-to-day tasks What were looking for:Matric / Grade 12 minimum24 years of admin or office experience, ideally with customer service exposureComfortable with MS Word, Excel, and emailReliable, professional, and able to work shiftsOwn reliable transport Why this role is great:Be part of a busy, client-focused teamLearn and grow in a supportive environmentStructured training to help you succeed How to apply:
https://www.jobplacements.com/Jobs/F/Front-Desk-Coordinator-1254222-Job-Search-01-21-2026-04-33-20-AM.asp?sid=gumtree
11d
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Assistant Asset ManagerJoin a fast-growing UK property management team from Cape Town full training providedRemote (Cape Town-based) with strong hybrid potential, R30,000/monthAbout Our ClientOur client is a dynamic and growing property management company operating in South London, now expanding its international support team. They offer comprehensive residential property services and pride themselves on delivering exceptional service through clear communication, strong processes, and attention to detail. This is a great opportunity to build a long-term career in UK property management from South Africa.The Role: Assistant Asset ManagerThis role supports a UK-based Residential Property Manager in the day-to-day running of a varied property portfolio. The Assistant Asset Manager will be responsible for providing high-quality administrative and operational support across tenancy management, compliance, contractor coordination, and digital systems. You will become a fully integrated member of the UK team, attending weekly video calls and working in close collaboration with your colleagues abroad.Key ResponsibilitiesMinimum 12 years experience in property management, administration, or operations supportHandle calls and emails from tenants, landlords, and contractors professionallyPrepare and send tenancy renewals and track lease end datesCoordinate property inspections and track follow-up actionsSchedule and oversee maintenance and repair work with contractorsMaintain digital compliance records (gas safety, fire safety, HMO licenses)Support tenancy lifecycle tasks such as check-ins, check-outs, and deposit trackingEnsure property management systems are up to date and accurateAssist with document control, report preparation, and digital filingAttend weekly video meetings and maintain close communication with the UK teamAbout You12 years experience in a relevant support or property roleExcellent spoken and written English communicationHighly organised with excellent attention to detailProficient with Microsoft Office (Word, Outlook, Excel)Reliable internet and ability to work UK core hoursPositive, self-motivated, and a strong team playerExposure to property/facilities admin and tools like Reapit or Fixflo (desirable)Familiarity with UK lettings or HMO compliance (a plus, training provided)
https://www.jobplacements.com/Jobs/A/Assistant-Asset-Manager-1256735-Job-Search-1-28-2026-8-38-32-AM.asp?sid=gumtree
4d
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Key ResponsibilitiesCoordinate all corporate travel, including flights, accommodation, transport, and visa arrangements.Assist with marketing projects, including event coordination, stock management, and distribution of marketing materials.Provide high-level administrative support: scheduling, document management, filing, and correspondence.Liaise with clients, manage executive communication, and ensure efficient information flow across departments Requirements3â??5 yearsâ?? experience in administrative or executive assistant roles.Strong proficiency in Microsoft Office Suite.Excellent organisational, communication, and multitasking skills.Experience in marketing or executive support will be advantageous.
https://www.jobplacements.com/Jobs/C/Corporate-Assistant-1246496-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
4d
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Role OverviewWe are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesCustomer Service & Platform SupportProvide prompt, professional customer support via multiple communication channels.Assist clients with platform navigation, trading processes, and basic technical queries.Resolve customer complaints efficiently and ensure high levels of client satisfaction.Maintain accurate records of customer interactions and transactions.Stay informed on platform updates, system changes, and relevant market trends.Maintain strict customer confidentiality at all times.FICA & Compliance ResponsibilitiesConduct client identification and verification (KYC), including the collection and verification of required documentation (ID, proof of address, source of funds, etc.).Ensure all FICA verification is completed prior to onboarding or transaction finalisation.Perform ongoing client monitoring in line with regulatory requirements.Identify and report suspicious or unusual transactions related to potential money laundering or terrorist financing to the Financial Intelligence Centre (FIC).Accurately record and report discrepancies identified during the verification process.Maintain proper record-keeping of client documentation and transactions in accordance with FICA requirementsMinimum Requirements:Matric / High School qualification (required).Minimum 12 years customer service experience (call centre, financial services, or client-facing roles preferred).Excellent verbal and written communication skills in English (additional languages are advantageous).Strong problem-solving, multitasking, and analytical skills.High attention to detail and accuracy, particularly in compliance-related work.Computer literate with working knowledge of MS Office and CRM/customer service systems.Basic understanding of financial regulations (FICA/AML knowledge advantageous; training will be provided).Ability to work rotational shifts
https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-1254837-Job-Search-01-22-2026-10-05-11-AM.asp?sid=gumtree
10d
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Dutch-Speaking Onboarding SpecialistJoin a Fast-Growing SaaS Company Transforming the Beauty & Wellness IndustryCape Town Central, Gardens | R25,000 R31,000 per month | Dutch Business Hours (CET)About Our ClientOur client is a fast-growing SaaS company focused on revolutionising the beauty and wellness industry across Europe. Their salon software platform empowers salons and wellness businesses to digitise, grow, and better serve their clients. With a dynamic and supportive team environment, they are committed to innovation, excellence, and long-term partner success.The Role: Dutch-Speaking Onboarding SpecialistAs an Onboarding Specialist, youll be responsible for delivering a seamless onboarding experience to new Dutch-speaking salon and wellness partners. This role is essential to ensuring partners successfully adopt the platform and see measurable value from the start. Youll play a key role in enabling client success through product training, support, and relationship-building throughout their first year.Key Responsibilities2+ years experience in onboarding, account management, or customer success rolesDeliver virtual onboarding and training sessions in Dutch to new partnersEducate salon teams on platform tools to digitise operations and drive adoptionGuide partners through key product features and industry best practicesMaintain regular check-ins and support to reduce churn riskIdentify and resolve adoption or engagement issues earlyCollaborate with Sales, Marketing, and Product teams for seamless handoversMonitor onboarding progress and track key KPIs using Salesforce and internal toolsAbout YouFluent in Dutch (spoken and written)2+ years experience in onboarding, account management, partner activation, or customer successideally within SaaS or beauty techConfident leading training and video calls, with excellent communication skillsComfortable using Salesforce, Google Sheets/Docs, Slack, and MS OfficeStrong problem-solving and analytical abilitiesCustomer-focused with a flexible communication styleOrganised and results-driven, able to manage multiple onboarding pipelinesCollaborative and team-oriented mindsetNice-to-HavesExperience in the hair, beauty, wellness, or personal care sectorExposure to European or international marketsFamiliarity with e-commerce or digital transformation platforms
https://www.jobplacements.com/Jobs/D/Dutch-Speaking-Onboarding-Specialist-1256766-Job-Search-1-28-2026-10-42-49-AM.asp?sid=gumtree
4d
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Role Overview:The Junior Sales Consultant will play a key role in driving sales growth by identifying new business opportunities,maintaining strong relationships with existing clients, and providing support to the senior sales team. This position is essential in delivering customized telecommunications solutions that meet the internet, voice, and connectivity requirements of our corporate clients. Key Responsibilities:Client Engagement & UpsellingConduct follow-ups to ensure client satisfaction.Identify upselling and cross-selling opportunities.Assist in preparing sales presentations and proposals.Support contract negotiations under the guidance of senior sales staff.Close smaller sales deals with supervision.Monitor market trends, competitor activity, and evolving client needs.Share insights to help refine product offerings and sales strategies.Develop an in-depth understanding of our telecommunications products and services.Clearly articulate product features and benefits to potential clients.Maintain accurate records of sales activities in CRM systems.Prepare periodic sales reports for internal review.Focus primarily on the Western Cape region.Travel to client sites within the region to present solutions and close deals. Key Skills and Competencies:Strong communication and interpersonal skillsConfidence and professionalism in cold calling and client meetingsQuick learner with the ability to adapt in a fast-paced environmentBasic understanding of the telecommunications industry (preferred)Strong negotiation and problem-solving abilitiesProficiency in Microsoft Office and CRM tools Qualifications:Matric CertificateFluent in EnglishPrevious sales experience is advantageousValid drivers license and access to a reliable personal vehicleHow to apply
https://www.jobplacements.com/Jobs/J/Junior-Sales-Consultant-1248821-Job-Search-01-06-2026-10-30-32-AM.asp?sid=gumtree
7d
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Responsibilities:Coordinate all corporate travel, including flights, accommodation, transport, and visa arrangements.Assist with marketing projects, including event coordination, stock management, and distribution of marketing materials.Provide high-level administrative support: scheduling, document management, filing, and correspondence.Liaise with clients, manage executive communication, and ensure efficient information flow across departments Requirements:3â??5 yearsâ?? experience in administrative or executive assistant roles.Strong proficiency in Microsoft Office Suite.Excellent organisational, communication, and multitasking skills.Experience in marketing or executive support will be advantageous.
https://www.jobplacements.com/Jobs/C/Corporate-Assistant-1250402-Job-Search-01-30-2026-00-00-00-AM.asp?sid=gumtree
3d
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Sales Executive – Health & Safety (MSHEQ) - Cape Town - Integrated Services Industry | R25 000 The OpportunityIf you enjoy sales, client meetings, and closing deals that matter, this role is for you. You will sell Health & Safety (MSHEQ) solutions to businesses that need to stay compliant, reduce risk, and protect their people.You will earn a basic salary of R25 000 per month, with OTE R50 000+ (Base + Commission). Your income can grow based on what you close, and you’ll build a strong pipeline in a growing division with real career progress. This role suits someone who wants steady basic pay, clear targets, and commission that rewards effort. The CompanyOur Client is a leading South African integrated solutions provider offering security, technology, Health & Safety (MSHEQ), fire management, cleaning, hygiene, and facilities support. They work across commercial, industrial, retail, mining, and high-risk environments. Their strength is simple: clients can use one trusted partner for many services, backed by trained teams and strong compliance support. What You’ll Be DoingFind new clients and grow MSHEQ sales through calls, visits, and referralsBook meetings with decision-makers and present Health & Safety solutionsDo site visits to understand client risks and compliance needsWrite quotes, proposals, and support tender submissionsClose deals and hand over new accounts to the operations team for smooth onboarding Experience & QualificationsProven sales or business development experience in Health & Safety / MSHEQ / SHEQ / complianceBasic understanding of the OHS Acthttps://www.jobplacements.com/Jobs/S/Sales-Executive--Health--Safety-1254047-Job-Search-01-21-2026-02-00-18-AM.asp?sid=gumtree
11d
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