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Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
Results for client support in "client support", Full-Time in Jobs in Cape Town in Cape Town
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Client Services & Operations Support OfficerAsset Loans & Vehicle Finance | Full-Time | Cape TownSummaryLooking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services environment. Key ResponsibilitiesClient Communication & CollectionsManage inbound and outbound communication with clients regarding asset loan and vehicle finance facilities.Conduct collections activities, including payment follow-ups, arrears management, and resolution of client queries.Maintain professional, compliant, and clear communication at all times.Identify and escalate delinquent accounts and potential risk issues where required.Maintain accurate records of all client interactions and collection activities.Operations & Administrative SupportProvide administrative support to the Vehicle Finance function, including:Vehicle licensing and registration coordinationMonitoring and administration of vehicle insuranceTracking and monitoring financed vehiclesAssisting with onboarding and ongoing administration of financed assetsEnsure all documentation is complete, accurate, and easily retrievable.Support internal reporting relating to collections, vehicle status, and operational metrics.Assist with ad hoc operational tasks and reporting as required.Contribute to continuous improvement of processes, controls, and overall client experience. Qualifications / RequirementsStrong client se
https://www.jobplacements.com/Jobs/C/Client-Services--Operations-Support-Officer-1252481-Job-Search-2-19-2026-3-16-11-AM.asp?sid=gumtree
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Supply Chain AdministratorProvide essential administrative and data support to the in-house Supply Chain Services team focused on order processing and system administration.Remote (CPT Preferred), R22 000 - R28 500, 10-7 SA time.About Our ClientThe company provides Supply Chain Services to multiple clients. They manage operations involving warehouses, manufacturers, packaging, and raw material suppliers.The Role: Supply Chain AdministratorThe Supply Chain Administrator provides essential administrative and data support to the in-house Supply Chain Services team. The role exists to ensure smooth supply chain operations through accurate order processing, data handling, and system administration. The main focus areas include routine operational tasks, inventory coordination, and finance support across various systems and retailer platforms.Key ResponsibilitiesProcess sales and purchase orders accurately and on time.Monitor shared inboxes and respond to routine queries from clients and internal teams.Support inventory management activities, including stock checks and reconciliations.Maintain and update spreadsheets, reports, and data across supply chain and finance tasks.Use inventory management systems, invoicing systems, and retailer platforms to ensure data accuracy.Track orders, deliveries, and issues across warehouses, manufacturers, and suppliers.Support invoicing processes and flag data discrepancies or missing information.Communicate in written and spoken English with internal teams, customers, and suppliers.About YouStrong attention to detail and accuracy.Comfortable working with data, spreadsheets, and Excel.Organised, reliable, and able to meet deadlines.Clear communicator in written and spoken English.Willing to support a wide range of admin and operational tasks.Practical, hands-on approach with a can-do mindset.
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13d
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