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Results for client support in "client support", Full-Time in Jobs in Cape Town in Cape Town
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Client Services & Operations Support OfficerAsset Loans & Vehicle Finance | Full-Time | Cape TownSummaryLooking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services environment. Key ResponsibilitiesClient Communication & CollectionsManage inbound and outbound communication with clients regarding asset loan and vehicle finance facilities.Conduct collections activities, including payment follow-ups, arrears management, and resolution of client queries.Maintain professional, compliant, and clear communication at all times.Identify and escalate delinquent accounts and potential risk issues where required.Maintain accurate records of all client interactions and collection activities.Operations & Administrative SupportProvide administrative support to the Vehicle Finance function, including:Vehicle licensing and registration coordinationMonitoring and administration of vehicle insuranceTracking and monitoring financed vehiclesAssisting with onboarding and ongoing administration of financed assetsEnsure all documentation is complete, accurate, and easily retrievable.Support internal reporting relating to collections, vehicle status, and operational metrics.Assist with ad hoc operational tasks and reporting as required.Contribute to continuous improvement of processes, controls, and overall client experience. Qualifications / RequirementsStrong client se
https://www.jobplacements.com/Jobs/C/Client-Services--Operations-Support-Officer-1252481-Job-Search-1-16-2026-6-38-14-AM.asp?sid=gumtree
12d
Job Placements
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1st to 2nd Line IT Support EngineerJoin a UK-based remote IT support team with a focus on both tech and service excellenceRemote | IT Support | R27,500 R32,000/month equivalentAbout Our ClientOur client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company supports businesses with everything from hardware and networking to Microsoft 365 and security administration.The Role: 1st to 2nd Line IT Support EngineerThis role bridges frontline helpdesk and more advanced technical support, playing a key part in diagnosing complex issues, escalating appropriately, and ensuring high service standards. Youll be involved in both user support and system administration, with opportunities to broaden your technical exposure.Key ResponsibilitiesProvide 1st and 2nd line remote support for hardware, software, networking, and cloud issuesHandle escalations from 1st line support and liaise with 3rd line where necessaryTroubleshoot PCs, servers, peripherals, Microsoft 365 apps, and common softwareManage user accounts across Entra, Active Directory, and other vendor portalsSupport Windows Desktop and Server environments (some exposure to Mac OS beneficial)Perform basic network diagnostics and support VoIP-related queriesAssist with endpoint protection (AV, EDR/MDR) and backup solutionsUse remote support and ticketing tools to document and resolve incidents thoroughlyContribute to internal knowledge base and documentation practicesAbout You23+ years experience in a 1st/2nd line IT support environmentStrong knowledge of Windows OS (desktop/server), MS 365, and basic networkingFamiliarity with Entra ID, Active Directory, backup technologies, and security protocolsConfident communication skills clear spoken and written English is essentialCustomer-centric approach with patience, empathy, and attention to detailAble to prioritise tasks under pressure and remain calm with stressed usersAdaptable and willing to learn new tools, systems, and processesComfortable working with a remote team and escalating when needed
https://www.jobplacements.com/Jobs/A/1st-to-2nd-Line-IT-Support-Engineer-1256624-Job-Search-1-28-2026-7-20-39-AM.asp?sid=gumtree
14h
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Italian Speaking Customer Services RepresentativeJoin a Fast-Growing Beauty & Wellness Tech Brand!Cape Town CBD, Office-Based | SaaS / Beauty & Wellness Tech | R22,000R30,000 CTCAbout Our ClientA leading SaaS company in the Beauty & Wellness Tech space, driving digital transformation for salons, spas, and beauty professionals. With an AI-powered platform and a rapidly growing UK customer base, they deliver intuitive tools that empower both consumers and service providers.The Role: Italian Speaking Customer Services RepresentativeThis role is focused on providing exceptional customer service and sales support through live chat for Italian-speaking users and UK-based clients. Youll manage AI-powered chat systems, handle inquiries from both B2C and B2B users, and support client onboarding and engagement. Youll also work closely with internal teams to improve customer journeys and platform usage.Key ResponsibilitiesMinimum 2 years experience in B2B outbound sales or client support, ideally within SaaS or techManage AI-powered live chat systems (e.g., Intercom, Zendesk) and optimize flows based on user feedbackProvide live support to individual users and business clients (salons, spas, beauty professionals)Assist with onboarding, troubleshooting, and feature supportIdentify upsell and cross-sell opportunities during conversationsGuide prospects through demos and sales cycles; follow up with inactive usersEscalate technical issues and manage resolution timelinesMaintain documentation and tag automation opportunitiesAbout You2+ years in B2B sales or support, preferably in SaaS or techNative or fluent Italian and professional-level EnglishHands-on experience with UK-based clients; familiar with UK communication normsProven ability to manage full sales cyclesSkilled in Salesforce, Slack, Google Workspace, Microsoft OfficeExperience with live chat tools and CRM dashboardsProactive, self-motivated, and thrives in fast-paced environmentsStrong organizational skills and attention to detailBonus: Experience in beauty, wellness, or personal care industriesBonus: Passion for digital tools and automation
https://www.jobplacements.com/Jobs/I/Italian-Speaking-Customer-Services-Representative-1255816-Job-Search-1-26-2026-8-28-30-AM.asp?sid=gumtree
2d
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Customer Services Representative (UK Market)Empower UK beauty professionals through smart SaaS support and engagementCape Town CBD, Office-based | R18,000 R25,000 per month (CTC)About Our ClientJoin a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.The Role: Customer Services RepresentativeThis is an in-office role based in Cape Town, focused on delivering high-quality live chat support to both end-users and business clients in the UK market. You will manage AI-powered chat systems, resolve customer issues, support sales engagement, and contribute to product improvement by identifying common user pain points. Your contribution is critical to ensuring seamless customer journeys, strong retention, and successful platform adoption across the UK user base.Key ResponsibilitiesMinimum 2 years experience in B2B sales or client support, ideally in a SaaS or tech-driven environmentOperate and fine-tune AI-powered live chat systems (e.g., Intercom, Zendesk) to ensure seamless customer experiencesContinuously improve chatbot flows, content, and decision trees based on feedback and analyticsAnalyze engagement data to optimize automation and reduce friction in the support journeyHandle real-time inquiries from UK-based business clients and end-users with empathy and professionalismGuide users through onboarding, account setup, troubleshooting, and advanced feature usageCollaborate with product and onboarding teams to resolve issues and drive long-term customer successIdentify upsell and cross-sell opportunities during live chat interactionsSupport demo scheduling, lead qualification, and provide guidance to prospectsProactively re-engage inactive users to boost platform usage and satisfactionEscalate technical issues in a timely manner, ensuring resolution aligns with service-level agreements (SLAs)Maintain and update internal knowledge base documentationTag and report recurring user queries to inform automation and product improvementsAbout YouMinimum 2 years of experience in client support or B2B sales roles, ideally within SaaS or tech environmentsDirect experience supporting or selling to UK-based clients is essential, with an understanding of local communication styles and customer expectationsConfident communicator with clear, persuasive, and professional English both written and verbalComfortable managing the full sales cycle, including demos, lead nurturing, closing, and onboardingDigitally savvy, with proficiency in Salesforce, Slack, Google Workspace, and Mic
https://www.jobplacements.com/Jobs/C/Customer-Services-Representative-UK-Market-1254813-Job-Search-1-22-2026-9-23-35-AM.asp?sid=gumtree
6d
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To ensure accurate, compliant, and efficient bookkeeping and accounting services for clients by maintaining financial records, managing transactions, and supporting audits and regulatory submissions. This role contributes to the organizations strategic objective of delivering seamless, reliable, and highquality finance and accounting solutions that enhance client trust and operational excellence.Education and Experience: ACCA, CIMA, CA or CFA qualification required. Masters in Finance and Accounting preferred.Min 5 years of relevant bookkeeping and accounting exp. (preferably in financial services sector)Key duties:Financial Accounting & BookkeepingMonth end closing and reportingReconciliation and Audit supportRegulatory Compliance supportClient Stakeholder management
https://www.jobplacements.com/Jobs/B/Bookkeeper-1253792-Job-Search-01-20-2026-10-04-17-AM.asp?sid=gumtree
8d
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To ensure accurate, compliant, and efficient bookkeeping and accounting services for clients by maintaining financial records, managing transactions, and supporting audits and regulatory submissions. This role contributes to the organizations strategic objective of delivering seamless, reliable, and high-quality finance and accounting solutions that enhance client trust and operational excellence.Education & ExperienceACCA, CIMA, CA, or CFA qualification required. Masters in Finance & Accounting preferred.Minimum 7 years of relevant bookkeeping and accounting experience (preferably in the financial services sector).CertificationsAccounting professional certification (ACCA/CIMA/CA/CFA) required. Big Four experience is an advantageKey accountabilities: Financial Accounting & BookkeepingMonth-End Closing & ReportingClient BillingReconciliation & Audit SupportRegulatory & Compliance SupportClient & Stakeholder Management
https://www.jobplacements.com/Jobs/M/Manager-Accounts--Billing-1253791-Job-Search-01-20-2026-10-04-17-AM.asp?sid=gumtree
8d
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Business Consultant Property & Estate Agency FX (Winelands)Build strong property-sector partnerships and support cross-border transactionsProperty & Foreign Exchange | Winelands | Salary: Market-relatedAbout Our ClientOur client is a specialist foreign exchange and international payments provider, enabling clients to move funds in and out of South Africa in a secure, compliant, and efficient manner. They work closely with estate agents, property professionals, and their clients, offering tailored FX solutions within a highly regulated financial services environment.The company is relationship-focused and entrepreneurial, with a strong emphasis on ethical conduct, long-term partnerships, and regional market growth. This role offers the opportunity to establish a strong presence in the Winelands property market.The Role: Business Consultant Property & Estate Agency FX (Winelands)This role focuses on the property industry and estate agents in the Winelands area, developing long-term referral partnerships and supporting their clients with foreign exchange and international payment needs. You will be responsible for achieving sales targets, building a sustainable pipeline, and managing clients from initial enquiry through to trade readiness and completion.Key ResponsibilitiesDeliver annual and monthly sales targets in line with the companys sales strategyDevelop and maintain strong relationships with estate agents, property professionals, and their clients in the WinelandsBuild long-term sales opportunities through an effective regional referral and influencer networkMaintain, influence, and develop senior-level relationships with FX partners and introducing advisorsGenerate, manage, and close a high volume of FX sales opportunitiesIdentify client needs and provide appropriate FX solutions and servicesDevelop and maintain a strong business pipeline for regional accountsSupport introducing partners and clients from enquiry through to trade completionFacilitate client onboarding, including registration and collection of KYC documentationManage clients to full trade readiness in line with regulatory requirementsPrepare an annual sales plan with monthly and quarterly updates and revisionsAdhere to ethical principles, values, and regulatory standards at all timesAbout YouHighly target-driven with the ability to work under pressurehttps://www.jobplacements.com/Jobs/B/Business-Consultant--Property--Estate-Agency-FX--1254491-Job-Search-1-22-2026-4-39-30-AM.asp?sid=gumtree
6d
Job Placements
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Business Consultant Property & Estate Agency FXBuild trusted relationships in the property market and facilitate cross-border transactionsProperty & Foreign Exchange | Southern Suburbs | Salary: Market-relatedAbout Our ClientOur client is a specialist foreign exchange and international payments provider, supporting clients in moving funds in and out of South Africa in a compliant and efficient manner. They work closely with estate agents, property professionals, and their clients, offering tailored FX solutions within a highly regulated environment.The business is relationship-driven, entrepreneurial, and growth-focused, providing consultants with the opportunity to build strong regional networks and make a visible impact in a niche market.The Role: Business Consultant Property & Estate Agency FXThis role focuses on the property industry and estate agents in the Southern Suburbs, developing long-term partnerships and supporting their clients with foreign exchange and cross-border payment needs. You will be responsible for achieving sales targets, building a strong referral network, and managing clients from initial enquiry through to trade readiness and completion.Key ResponsibilitiesDeliver annual and monthly sales targets in line with the companys sales strategyDevelop and maintain strong relationships with estate agents, property professionals, and their clientsBuild a long-term pipeline of sales opportunities within the Southern Suburbs property marketEstablish and expand an effective regional network of introducers and FX market influencersMaintain and grow senior-level relationships with FX partners and introducing advisorsIdentify client needs and generate, manage, and close FX sales opportunitiesProvide appropriate FX solutions and services aligned to client requirementsSupport introducing partners and clients from enquiry through to trade completionFacilitate client onboarding, including registration and collection of KYC documentationManage clients to full trade readiness in line with regulatory requirementsPrepare an annual sales plan with monthly and quarterly updates and revisionsAdhere to ethical principles, regulatory standards, and best practice at all timesAbout YouStrongly target-driven with the ability to work under pressureSales experience within financial services is advantageousExperience or exposure to the property or estate agency sector is beneficialGood understanding of FX sales, systems, and processesExcellent verbal and written communication skills with a professional phone mannerConfident in cold calling, influencing, and persuading at all levelsHighly motivated, committed, and willing to go the extr
https://www.jobplacements.com/Jobs/B/Business-Consultant-Property-Southern-Suburbs-1254485-Job-Search-1-22-2026-4-22-39-AM.asp?sid=gumtree
6d
Job Placements
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Role Overview:The Junior Sales Consultant will play a key role in driving sales growth by identifying new business opportunities,maintaining strong relationships with existing clients, and providing support to the senior sales team. This position is essential in delivering customized telecommunications solutions that meet the internet, voice, and connectivity requirements of our corporate clients. Key Responsibilities:Client Engagement & UpsellingConduct follow-ups to ensure client satisfaction.Identify upselling and cross-selling opportunities.Assist in preparing sales presentations and proposals.Support contract negotiations under the guidance of senior sales staff.Close smaller sales deals with supervision.Monitor market trends, competitor activity, and evolving client needs.Share insights to help refine product offerings and sales strategies.Develop an in-depth understanding of our telecommunications products and services.Clearly articulate product features and benefits to potential clients.Maintain accurate records of sales activities in CRM systems.Prepare periodic sales reports for internal review.Focus primarily on the Western Cape region.Travel to client sites within the region to present solutions and close deals. Key Skills and Competencies:Strong communication and interpersonal skillsConfidence and professionalism in cold calling and client meetingsQuick learner with the ability to adapt in a fast-paced environmentBasic understanding of the telecommunications industry (preferred)Strong negotiation and problem-solving abilitiesProficiency in Microsoft Office and CRM tools Qualifications:Matric CertificateFluent in EnglishPrevious sales experience is advantageousValid drivers license and access to a reliable personal vehicleHow to apply
https://www.jobplacements.com/Jobs/J/Junior-Sales-Consultant-1248821-Job-Search-01-06-2026-10-30-32-AM.asp?sid=gumtree
3d
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About Our client is a leading foreign exchange intermediary, providing individuals and businesses withexpert guidance and preferential rates for their international transfers. They pride ourselves on delivering a professional, personalised, and transparent service that helps their clients make the most of their money when moving it across borders. Key ResponsibilitiesAs a Partnerships Administrator you will serve as a liaison between them and their clients with a focus on client satisfaction. Process flow management on the CRM systemOnboarding of partners ensuring compliance requirements are met.Managing Partners agreements.Handle partner/agent and client queries (full understanding of client processes• Handle partner/agent and client queries (full understanding of client processesrequired).Constant upkeep of the CRM to ensure information is always up to date.Partner event planning.Assist in keeping the Events Calendar up to date for the Business Consultant team.Key CompetenciesPrinciples and ethics: Adhering to good practice and ethical principles and values.Good work ethic with a willingness to go the extra mile and work as a team player.Must be motivated, energetic and committed to the role.Meticulous: Impeccably accurate with a keen eye for detail.Service delivery: Delivering results and exceeding customer expectations.Excellent interpersonal skills and the ability to work effortlessly with clients and the team.Displays gravitas & emotional maturity.Qualifications & Experience:Minimum of 2–3 years’ experience in an administrative or client support role, ideally within financial services.Experience in partner or relationship management support is advantageous.Matric required; a relevant tertiary qualification in business, finance, or marketing preferred.Knowledge of foreign exchange or cross-border payments will be an advantage.
https://www.jobplacements.com/Jobs/P/Partnerships-Administrator-1253983-Job-Search-01-21-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
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