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Results for call centre jobs agents in "call centre jobs agents", Full-Time in Jobs in South Africa in South Africa
1
Purpose of the RoleThe purpose of this position is to lead, control and optimise the day-to-day operations of a high-volume debt collection call centre, managing approximately 40 call centre agents and team leaders.The successful candidate will be a seasoned debt-collection professional with strong operational, people-management and commercial capability, exceptional communication skills in both English and Afrikaans, and a proven ability to drive performance, compliance and results in a demanding collections environment.Key Responsibilities Include but Are Not Limited ToLeading, managing and supervising a team of approximately 40 call centre agents and team leadersProviding firm, consistent and professional oversight of staff performance, conduct and productivityManaging daily call centre workflows and ensuring all collection, quality and compliance targets are metImplementing and enforcing strategies to improve recovery rates, productivity and debtor engagementConducting performance reviews, coaching, mentoring and ongoing staff developmentEnsuring strict adherence to company policies, procedures, code of conduct and regulatory requirementsAnalysing operational data, call statistics and financial performance indicators to support informed decision-makingWorking closely with senior management to align operational execution with business objectivesOverseeing branch and office management to ensure a professional, disciplined and efficient working environmentIdentifying operational inefficiencies and implementing best-practice debt-collection methodologiesAssisting with recruitment, training and onboarding of new collection staffManaging escalations and resolving complex or sensitive debtor matters professionally and decisivelyEnsuring full compliance within the debt-recovery framework, client mandates and service-level standardsCriteriaProven management experience within a Debt Collection or Financial Call Centre environment is mandatoryCandidates without direct debt-recovery experience will not be consideredPrior experience in legal debt collection or working alongside attorneys / law firms handling collections will be a strong advantageDemonstrated experience managing and supervising large teams in a structured, target-driven environmentFully bilingual in English and Afrikaans at a high professional level verbal and written (non-negotiable)Strong leadership presence with the ability to manage, motivate and enforce standards consistentlySolid financial, operational and business acumen with the ability to interpret performance dataConfident, professional and authoritative communicator at all organisational levelsHigh levels of integrity, a
https://www.jobplacements.com/Jobs/D/Debt-Collection-Call-Centre-Branch-Manager-1251582-Job-Search-02-07-2026-00-00-00-AM.asp?sid=gumtree
24d
Job Placements
1
ARE YOU READY TO EARN BIG?If you live for targets, love closing deals, and thrive under pressure THIS IS YOUR MOMENT!We are recruiting hard-hitting Outbound Insurance Sales Agents to sell insurance products to existing & pre-qualified clients. No cold amateurs we want closers.?? WHATS IN IT FOR YOU??? R6 000 Basic Salary?? UNCAPPED Commission The harder you hustle, the more you earn!??? Group Life Cover?? Real Growth. Real Opportunity. Real Money.?? NON-NEGOTIABLE REQUIREMENTS:?? Matric / NQF 4?? Minimum 12 Months Outbound Insurance Sales Experience?? Target Driven & Money Motivated?? Confident Communicator & Deal Closer?? Think youve got what it takes? PROVE IT.?? Email your CV:
https://www.jobplacements.com/Jobs/S/SALES-AGENT-CUSTOMER-SALES-1259362-Job-Search-2-5-2026-4-17-30-AM.asp?sid=gumtree
25d
Job Placements
1
Employer DescriptionProperty development.Job DescriptionYour duties will encompass:Make outbound and inbound calls.Secure viewing appointments.Assist with industry standards for call centres.Provide reports regarding conversion rates.Analysis of marketing statistics to adjust and improve strategy.QualificationsMatricPPRA Fidelity Fund CertificateSkillsMinimum 3 years experience in Call Centre for Insurance.Must have in-depth knowledge of the Cape Town residential rental marketMust relocate from Cape Town and be based in Johannesburg to service our CPT projectsMust be proficient in English, Afrikaans and 1 other official languageAble to sell over the phone.Excellent people skills and good interpersonal relations.Admin
https://www.jobplacements.com/Jobs/P/PAM-17788-Business-Developer-Property--Johannesbu-1258397-Job-Search-2-3-2026-3-47-57-AM.asp?sid=gumtree
1mo
Job Placements
1
1
Purpose of the Role:Dis-Chem Life is revolutionising the insurance experience through innovation, customer-centricity, and a relentless focus on performance. We seek an exceptionally experienced, highly energetic Distribution Trainer who thrives in fast-paced insurance sales environments and embodies credibility, passion, and mastery in both product knowledge and behavioural selling techniques.This role is for a seasoned training who has walked the path as an agent and advisor within insurance and retail sales, understands the nuances of funeral, risk, and life insurance products, and can confidently build trust and influence across diverse distribution channels. You will be a vital business partner, driving the capability and effectiveness of our frontline sales teams, including call centre agents and face-to-face advisors, ensuring our sales force excels in compliance, underwriting knowledge, and closing techniques that convert.Role SummaryAs a Distribution Trainer, you will lead the Facilitation, delivery, and continuous improvement of product and behavioural sales training programmes for Dis-Chem Life’s agent and advisor teams. Your expertise will empower the frontline to sell with confidence, professionalism, and compliance in a highly regulated environment.You will leverage your firsthand experience as a former sales agent and trainer to engage seasoned advisors, hold their trust, and lead dynamic sessions that enhance both product knowledge and soft skills. Your training will bridge the gap between call centre and field sales, ensuring tailored approaches that respect the unique demands of each channel.Benefits:Join a pioneering insurance company redefining how life and funeral insurance is sold and experienced in South Africa.Work in a culture that rewards energy, precision, and impact-driven learning.Collaborate closely with underwriting, compliance, and distribution leadership to influence frontline success.Opportunity to shape the learning journey of a fast-growing, tech-enabled insurance business.Own a critical function that directly drives revenue growth and customer satisfaction through excellence in sales capability.Key Responsibilities Training Facilitation and DeliveryFacilitate engaging, high-energy training sessions focused on insurance products (funeral, life, risk), behavioural selling, compliance, and underwriting basics.Deliver training to various audience levels, from new hires to seasoned advisors, tailoring facilitation style to meet participant needs.Maintain credibility and authority by drawing on personal sales experience and deep product knowledge.Check for learner understanding throughout sessions, using questions, role plays, and practical exercises.https://www.jobplacements.com/Jobs/S/Sales-Trainer-1258656-Job-Search-02-03-2026-07-00-03-AM.asp?sid=gumtree
1mo
Job Placements
1
Key ResponsibilitiesManage tenant accounts receivable and ensure timely rent and arrears collectionMaintain accurate records and perform tenant account reconciliations in ExcelSend letters of demand and follow up with second notices for overdue accountsCollaborate with the legal department and debt collection agencies for accounts requiring attorney handoverArrange payment plans with tenants under management approvalPrepare monthly arrears reports and provide updates to the Group Financial ManagerEnsure deadlines are met and report regularly on collection progressRequirementsProven experience in debt collection, credit control, or accounts receivable managementPrevious exposure to MRI Property Central (MDA) preferred; other property management systems consideredStrong Excel and reconciliation skillsExcellent communication skills, able to contact tenants via phone and emailOwn transport for site visits across multiple retail property locationsHighly organised with time management skills to meet reporting deadlinesAdditional InformationPortfolio size: R68 million debtors book / 240,000m² Gross Lettable AreaOffice hours: Monday to Friday, 08:00 17:00Property type: Retail shopping centresImmediate start availableCall to ActionIf you are an experienced Debt Collector or Credit Controller with property management experience, apply now to take ownership of a large tenant accounts portfolio and make a measurable impact on the financial performance of a reputable property management company.
https://www.jobplacements.com/Jobs/D/Debt-Collector-Credit-Controller-1251092-Job-Search-02-05-2026-00-00-00-AM.asp?sid=gumtree
1mo
Job Placements
1
We are a well-established call center with branches in
Chatsworth and Limpopo, specializing in Debt Review services. We are currently
expanding our team and looking for talented and motivated Call Center Agents to
join us at our chatsworth branch
Responsibilities:
•
Handle inbound and outbound calls professionally
and efficiently.
•
Engage with customers, understand their
financial situations, and guide them through the Debt Review process.
•
Provide excellent customer service and maintain
a positive and empathetic attitude.
·
Requirements:
•
Previous experience in a call center or customer
service role is preferred.
•
Strong communication and interpersonal skills.
•
Knowledge of Debt Review processes and
regulations is a plus.
•
Proficiency in English (verbal and written) is
essential.
•
Ability to work in a fast-paced environment and
meet targets.
·
Benefits:
•
Competitive salary with performance-based
incentives.
•
Professional training and ongoing support.
•
Friendly and collaborative work environment.
•
Opportunities for growth and career advancement.
If you are passionate about helping people manage their
debts, we would love to hear from you. Join our dynamic team at either our
Chatsworth branch and make a positive impact on people's lives.
To apply, please send your resume and a brief cover letter
to careers@callcenterleads.co.za
Note: Only shortlisted candidates will be contacted for
interviews.
1y
1
Lead Generation Agents and Debt Review Agents Wanted
Are you passionate about making a difference? Join our dynamic call
center team in Chatsworth! We're looking for motivated individuals to fill the
following roles:
1. Lead Generation Agents:
Identify and
qualify potential leads.
Excellent
communication skills.
Previous
experience preferred.
2. Debt Review Agents:
Assist clients
with debt-related inquiries.
Basic knowledge
of debt review processes (its an advantage)
Previous
experience preferred.
Requirements for Both Roles:
Strong
communication and interpersonal skills.
Goal-oriented
and self-motivated.
Ability to work
in a fast-paced environment.
We Offer:
Basic salary
plus commission.
Exciting
incentives.
December bonus.
Location: Chatsworth, Durban
How to Apply: Send your resume to careers@callcenterleads.co.za.
Please include the position you are applying for in the subject line.
Join us and be part of a team that values growth and success!
1y
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