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The Customer Services Controller provides real-time ecommerce support to customers, drivers, and internal stakeholders. The role focuses on resolving order-related queries across multiple channels (calls, emails, help centre), supporting end-to-end order fulfilment, and ensuring a high-quality customer experience within a fast-paced ecommerce retail environment.Key ResponsibilitiesHandle ecommerce-related queries via phone, email, chat, and help centre platformsSupport drivers and customers with order tracking, delivery issues, and escalationsDrive First Contact Resolution (FCR) and proactive issue resolutionMonitor orders against SLAs and work with operations to resolve delaysAct as a key link between ecommerce operations, clients, and delivery teamsIdentify trends in customer issues and escalate systemic problemsEnsure professional, friendly, and efficient customer interactions at all timesHours12-hour retail shifts (08:00–20:00, rotational)Transport provided if ending 20h00RequirementsMatric (Grade 12)Minimum 2 years’ experience in a Contact Centre / Help Centre / Customer Support roleStrong understanding of ecommerce order fulfilment, logistics, or supply chain processesProficient in Microsoft Office (especially Outlook and Excel)Comfortable working retail shifts, including weekends and SundaysDiploma in Logistics, Supply Chain Management, or related field (Advantageous)Experience in a blended or multi-channel contact cen
https://www.jobplacements.com/Jobs/C/Customer-Service-Controller-1260617-Job-Search-02-09-2026-05-00-16-AM.asp?sid=gumtree
15d
Job Placements
1
Buyer – Brackenfell
Our client, a well established company specialising in Electronic Security and Building Systems is seeking to employ a Buyer / Stock controller to join their busy team.
Market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems.
A minimum of 3 years relevant experience in the same or in a technical field, this is a definite pre-requisite.
Roles and Responsibilities:
• Sourcing and buying of stock (eWorks & QuickBooks)
• Booking out of stock for Projects/Clients
• Stock planning and forecasting
• Effectively managing ETA’s
• Supplier management
• Build relationships internally including sales and operations
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/IT stock management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• IT Experience/Knowledge
• Experience with QuickBooks & MS Office
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
The company offers:
• 13th cheque
• Company Pension & disability benefits
• Market related Salary
Please email cv to marlene@servicesolutions.co.za and include your package requirements
Consultant Name: Marlene Smith
3y
Service Solutions
1
Buyer – Brackenfell
Our client, a well established company specialising in Electronic Security and Building Systems is seeking to employ a Buyer / Stock controller to join their busy team.
Market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems.
A minimum of 3 years relevant experience in the same or in a technical field, this is a definite pre-requisite.
Roles and Responsibilities:
• Sourcing and buying of stock (eWorks & QuickBooks)
• Booking out of stock for Projects/Clients
• Stock planning and forecasting
• Effectively managing ETA’s
• Supplier management
• Build relationships internally including sales and operations
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/IT stock management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• IT Experience/Knowledge
• Experience with QuickBooks & MS Office
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
The company offers:
• 13th cheque
• Company Pension & disability benefits
• Market related Salary
Please email cv to marlene@servicesolutions.co.za and include your package requirements
Consultant Name: Marlene Smith
3y
Service Solutions
2
We have a vacancy for a Project and General Office Admin person. We operate in the Electronic Security industry and are well established within the industry.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Minimum of 3-5 years relevant experience is a definite pre-requisite with specific skill set in the Construction Industry.
• Experience with MS Office specifically: Excel, OneNote & Outlook
• Assist project teams with procurement and general project admin
• Compile and follow up on equipment orders
• Compile Project Documentation
• Being able to handle pressure
• Fluent in English (Speaking & Writing)
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
Valid Drivers License
Between the ages of 25-45 yearsResponsibility:Roles and Responsibilities:
• Answer client telephone and email queries
• Create and compile various project related documentation
• Provide general and administrative support to project team
• Communicate and build relationships with clients & suppliers
• Follow up and keep project team updated with all project related tasks
• General admin including updating of as-built project documentation and manuals
In return for your commitment and dedication we offer:
• Performance based 13th cheque
• Company pension & disability benefits - conditions apply
• Market related Salary (Dependent on experience & Qualification)
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Job Reference #: OfficeAdmin
4mo
Integratek
1
Buyer – Brackenfell
Our client, a well established company specialising in Electronic Security and Building Systems is seeking to employ a Buyer / Stock controller to join their busy team.
Market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems.
A minimum of 3 years relevant experience in the same or in a technical field, this is a definite pre-requisite.
Roles and Responsibilities:
• Sourcing and buying of stock (eWorks & QuickBooks)
• Booking out of stock for Projects/Clients
• Stock planning and forecasting
• Effectively managing ETA’s
• Supplier management
• Build relationships internally including sales and operations
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/IT stock management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• IT Experience/Knowledge
• Experience with QuickBooks & MS Office
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
The company offers:
• 13th cheque
• Company Pension & disability benefits
• Market related Salary
Please email cv to marlene@servicesolutions.co.za and include your package requirements
Consultant Name: Marlene Smith
3y
Service Solutions
1
Buyer – Brackenfell
Our client, a well established company specialising in Electronic Security and Building Systems is seeking to employ a Buyer / Stock controller to join their busy team.
Market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems.
A minimum of 3 years relevant experience in the same or in a technical field, this is a definite pre-requisite.
Roles and Responsibilities:
• Sourcing and buying of stock (eWorks & QuickBooks)
• Booking out of stock for Projects/Clients
• Stock planning and forecasting
• Effectively managing ETA’s
• Supplier management
• Build relationships internally including sales and operations
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/IT stock management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• IT Experience/Knowledge
• Experience with QuickBooks & MS Office
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
The company offers:
• 13th cheque
• Company Pension & disability benefits
• Market related Salary
Please email cv to marlene@servicesolutions.co.za and include your package requirements
Consultant Name: Marlene Smith
3y
Service Solutions
1
Buyer – Brackenfell
Our client, a well established company specialising in Electronic Security and Building Systems is seeking to employ a Buyer / Stock controller to join their busy team.
Market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems.
A minimum of 3 years relevant experience in the same or in a technical field, this is a definite pre-requisite.
Roles and Responsibilities:
• Sourcing and buying of stock (eWorks & QuickBooks)
• Booking out of stock for Projects/Clients
• Stock planning and forecasting
• Effectively managing ETA’s
• Supplier management
• Build relationships internally including sales and operations
• Good negotiator and trader
• Good communication & listening skills
• Excellent customer service and relationship skills
• Diligent, energetic and consistent
• Honest, trustworthy, reliable and punctual
• Willingness to learn
• Results driven and attention to detail
• Managing Warranty items
Minimum experience is a definite pre-requisite:
• Minimum of 3 years Electronic/IT stock management experience
• Strong negotiation skills
• Experience in building relationships with suppliers
• IT Experience/Knowledge
• Experience with QuickBooks & MS Office
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Own transport with a valid driver’s license
The company offers:
• 13th cheque
• Company Pension & disability benefits
• Market related Salary
Please email cv to marlene@servicesolutions.co.za and include your package requirements
Consultant Name: Marlene Smith
3y
Service Solutions
1
Join Our Team as a junior project manager.
Are you passionate about merging technology with the art of food and drink? Do you thrive in dynamic environments where innovation is key? If so, we have the perfect opportunity for you!
About Us:
We are a leading manufacturing concern dedicated to crafting innovative and world-class retail merchandising solutions. As we venture into the realm of digital touchscreens in order to give our customers a better retail shopping experience. Were seeking a skilled Junior project manager to spearhead this exciting new division.
Your Role:
As a Junior Project Manager for our digital touchscreen division, you will:
•Facilitate the installation and setup of digital touchscreens ensuring seamless integration with our clients needs.
•Act as the primary liaison between our team and our valued clients, fostering strong relationships and understanding their unique requirements.
•Attend all Teams/Google Meets meetings with clients, providing expertise and support throughout the project lifecycle.
•Travel to sites locally and nationally as needed, immersing yourself in diverse environments to deliver exceptional solutions.
•As the junior projects manager, you will be the sole liaison in South Africa and will work directly with our seasoned international partner on the rollout of local projects.
Requirements:
To thrive in this role, youll need:
•Passion for technology with a keen interest in digital solutions.
•Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
•Flexibility and adaptability to navigate varied project requirements and environments.
•Willingness to travel, with access to your own vehicle (which will be used and claimed back at the AA Rates)
•An IT background will be advantageous, but not essential.
Why Join Us?
By joining our team, youll be at the forefront of innovation in the retail industry, shaping the future of retail merchandising. Youll work alongside a talented and passionate team dedicated to excellence, with ample opportunities for growth and development.
Email your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
craig@personastaff.co.za
1y
Persona Staff Recruitment
1
We have a vacancy for an Office/Project Administrator to work with the existing admin team and assist with general projects and office administration. We operate in the Electronic and Security sector in the Construction/Contracting Industry and are well established within the industry.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references and a recent colour photo.
We are looking for candidates (age 25-45) who are seeking long term employment and are dedicated to develop their career within our company.
Minimum of 3 years relevant office & projects administration experience in the Construction/Contracting Industry is a definite pre-requisite with the following specific skill set:
• Experience with MS Office specifically: Word, Excel, OneNote & Outlook
• Creating, maintaining, and organising project documents and reports
• Performing general administrative duties to support the project manager and team
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong interpersonal skills
• Self-managed and self-motivated and a strong will to succeed in life
Responsibility:Roles and Responsibilities:
• Answer telephone and email queries
• Create and compile various project documentation
• Provide general and administrative support to management
• Ensure and maintain accurate filing system
• Creating, maintaining, and organising project documents and reports
• Performing general administrative duties to support the project manager and team
In return for your commitment and dedication we offer:
• Performance based 13th cheque
• Company Pension & disability benefits after three years of employment
• Market related Salary (Dependent on experience & Qualifications)
Please apply by e-mailing a detailed professional CV with contactable references and a recent colour photo to hr@integratek.co.za
Please do not apply if you:
1. Do not have previous experience with a company in the Construction/Contracting Industry!
2. Do not meet the minimum requirements
3. Do not have a SA ID.
4. Do not already reside in the Cape Town Area.
We look forward receiving your recently updated CV.
Should you do not hear from us within 4 weeks please consider your application as not successful.
Job Reference #: ProjectAdmin
7mo
Integratek
2
Job Position: Technical Production Foreman -mechanical / welding / maintenance
Ref: 4106
Location: Cape Town (Northern area – Blackheath)
Salary: commensurate with experience
Email your updated CV to recruit@onlinepersonnel.co.za
URGENT APPOINTMENT – MUST BE AVAILABLE TO START IMMEDIATELY
Qualifications / Requirements:
• Minimum of Matric
• Proven competence in managing and motivating a production workforce
• Valid drivers license
• Technical qualification such as in Welding / Boilermaking or equivalent
• Staff management experience
• Minimum of 3 years experience from either one of the following industries - Maintenance, Technical, Production, Boiler making, Mechanical or Manufacturing
• Ability to speak, read and write Afrikaans and / or English
Key Performance Areas:
• The Production Foreman will take complete responsibility for production within the company
• Managing and controlling the production processes and output
• Ensuring that production volumes, quality standards, and cost targets are achieved
• Driving the implementation of processes for new products
• Oversee the management and control of the production store function
• Planning, budgeting, costing and capex responsibilities
• To manage, direct and monitor the performance of subordinates to ensure that critical performance areas and targets are achieved
Responsibility:Email your updated CV to recruit@onlinepersonnel.co.za
URGENT APPOINTMENT – MUST BE AVAILABLE TO START IMMEDIATELY
Qualifications / Requirements:
• Minimum of Matric
• Proven competence in managing and motivating a production workforce
• Valid drivers license
• Technical qualification such as in Welding / Boilermaking or equivalent
• Staff management experience
• Minimum of 3 years experience from either one of the following industries - Maintenance, Technical, Production, Boiler making, Mechanical or Manufacturing
• Ability to speak, read and write Afrikaans and / or English
Key Performance Areas:
• The Production Foreman will take complete responsibility for production within the company
• Managing and controlling the production processes and output
• Ensuring that production volumes, quality standards, and cost targets are achieved
• Driving the implementation of processes for new products
• Oversee the management and control of the production store function
• Planning, budgeting, costing and capex responsibilities
• To manage, direct and monitor the performance of subordinates to ensure that critical performance areas and targets are achieved
Job Reference #: TechnicalProductionForeman
3y
On Line Personnel
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