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End User Support Person needed for a law firm based in Pretoria East. Key ResponsibilitiesProvide first-line support to users for desktops, laptops, printers, mobile devices, email, and standard business applications.Log, track, and manage support requests through the helpdesk or ticketing system.Diagnose and resolve technical issues remotely and on-site.Escalate unresolved or complex issues to second-line support, vendors, or system administrators where necessary.Install, configure, and maintain computer hardware, software, and peripheral devices.Set up new user accounts, devices, and access rights in accordance with company procedures.Assist users with password resets, account lockouts, and access-related issues.Support Microsoft 365, Windows, Teams, Outlook, printers, scanners, and common office applications.Perform routine maintenance, updates, and software installations.Ensure that all equipment is correctly recorded in the asset register.Provide user training and basic guidance on systems and applications.Maintain accurate documentation of incidents, resolutions, and IT procedures.Assist with workstation setups, office moves, and onboarding of new employees.Monitor recurring issues and report trends to management.Follow IT security, backup, and data protection procedures.Maintain a professional, courteous, and service-oriented relationship with users.Send CV plus Payslip ASAP.
https://www.jobplacements.com/Jobs/E/End-User-Support-Person-Pretoria-1274542-Job-Search-03-23-2026-10-38-30-AM.asp?sid=gumtree
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Minimum Requirements:Proven experience in Customer Success, Account Management, or a similar client-facing role, with team leadership experienceStrong commercial acumen with a track record in renewals, retention, and revenue growthExperience working cross-functionally across sales, operations, and service deliveryBackground in IT, technology, telecoms, or ISP environmentsExperience managing strategic or key client relationships and driving customer lifecycle outcomesExposure to customer success frameworks, CRM systems, and data-driven decision-makingRelevant tertiary qualification (advantageous)Key Responsibilities and KPIsLead, coach, and manage a team of Account Managers in a fast-paced, growth-oriented environmentDrive a culture of accountability, professionalism, and continuous improvementSet clear performance expectations and monitor individual and team KPIsUpskill the team to engage clients in consultative, outcome-driven conversationsDevelop and execute strategies to drive customer retention, reduce churn, and improve renewalsDrive account expansion through upselling and cross-selling of connectivity, managed IT services, cloud, cybersecurity, and communications solutionsMaintain a strong focus on recurring revenue and long-term client valueAdopt a hands-on management style with clear goals and expectationsEnsure team targets are consistently met and exceededBuild and maintain strong relationships with key and strategic clientsEnsure clients receive measurable value from solutions and servicesProactively manage client health, identifying risks and opportunities earlyEnsure effective use of CRM systems to keep administrative tasks up to dateLead client reviews, success planning sessions, and roadmap discussionsAct as a bridge between customer success, sales, service delivery, finance, and operationsTrack, monitor, and report on sales performance, including KPIs and management reportsMaintain accurate account information, forecasts, and client insightsProvide accurate reporting on customer health, retention, expansion, and revenue trendsParticipate in management meetings with clear, data-driven updatesEvolve customer success processes into a proactive, scalable, and repeatable modelMaintain a strong understanding of the organisations technology stack and service offeringsKey Performance Indicators:Client Retention % measured by reducing monthly cancellations and managing churn against the existing client base (e.g. target of ±2%)Revenue Growth % achievement of overall team revenue targets, typically based on growth in monthly billing or gross profitTeam Activity Level
https://www.jobplacements.com/Jobs/C/Customer-Succes-Manager-1275103-Job-Search-03-25-2026-04-14-24-AM.asp?sid=gumtree
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Network Cabling TechnicianSupport structured cabling installations and data centre environments.Sandton, JHB | R12,000 R16,000About Our ClientThe company operates within the infrastructure and technical services environment, delivering network cabling and connectivity solutions. Their work includes installations within high-standard environments such as data centres, requiring compliance, precision, and technical expertise.The Role: Network Cabling TechnicianThis role focuses on the installation and support of structured cabling systems. The position exists to provide hands-on technical experience and adherence to installation standards while working within controlled environments such as data centres.Key ResponsibilitiesDemonstrate 34 years experience in network cabling installations.Install and maintain structured cabling systems.Work within data centre environments in line with required standards.Ensure installations meet quality and compliance requirements.Support troubleshooting and fault resolution.Follow safety and operational procedures on-site.About You34 years experience in network cabling.Brand certifications such as Molex, CommScope, or similar.Valid drivers license.Clear criminal record.Strong attention to detail and ability to follow technical standards.Ability to work on-site and within structured environments.
https://www.jobplacements.com/Jobs/N/Network-Cabling-Technician-1278048-Job-Search-4-7-2026-3-42-41-AM.asp?sid=gumtree
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Purpose of the job The key function of the QA Analyst is to test software applications and systems for bugs and defaults, to enhance the user experience. Job SpecificationKey Roles & ResponsibilitiesTest CasesWrite and execute good quality test cases Deliver defect free test cases Test Plans Produce read-able and well defined test plansMentorship Provide mentorship and upskilling UAT Failures Deliver 100% bug free software Estimations Produce accurate estimations in line with industry standards. Key Competencies Personal Attributes/ Character traits requires for this job: Analytical thinkerCritical thinking skillsDelivery focusedTeam PlayerKeen attention to detailFlexible/adaptable/approachable and willing to work in rapid changing, high delivery environmentIntegrity & ProfessionalismStays focused under pressureMandatory technical skills required to do this job: Experience with Test AnalysisExperience with creating test plansExperience with API Testing ToolsExperience with SQLExperience with Creating Automation TestKnowledge of Multiple Testing TechniquesMicrosoft OfficeExperience with Task and Process Tracking toolsMinimum Requirements A minimum of 3 years experience as a QA AnalystMatricISTQB certification would be advantageousExperience within an Agile environmentRetail experience is advantageous
https://www.jobplacements.com/Jobs/Q/QA-Analyst-1278033-Job-Search-4-7-2026-2-15-38-AM.asp?sid=gumtree
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National IT Distribution Company is seeking a motivated and experienced IT Sales Consultant (Telesales) to join our dynamic sales team. If you have a passion for technology, strong product knowledge, and a drive to exceed sales targets, we would love to hear from you.Minimum Requirements:1 – 3 years’ experience in IT Distribution salesSolid knowledge of IT products (hardware, software, networking, etc.)Strong communication and interpersonal skillsMatric (Grade 12) qualificationComputer literateKey Responsibilities:Sell and promote a wide range of IT productsHandle email and telephonic customer queries professionallyPrepare, follow up on quotations, and process sales ordersManage and grow an allocated customer baseCold call and acquire new clients on an ongoing basisAttend all required product and sales training sessionsMaintain daily customer call logsUpdate and manage customer databases regularlyDevelop and implement sales plans for key accounts and product groups
https://www.jobplacements.com/Jobs/I/IT-Distribution-Sales-Consultant-Telesales-1278059-Job-Search-04-07-2026-01-00-16-AM.asp?sid=gumtree
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