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Job purpose:
To proactively record and process claims in accordance with our principles and procedures and to maintain files within our service standards. To deal with allocated claims as speedily and efficiently as possible from outset to conclusion within FCA regulations, and legislative and policy guidelines.
Job responsibilities:
To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standardsTo ensure that all files are reserved accurately and promptly within our reserving philosophy.To be personally responsible for ensuring the reserves fully reflect the level of damages on each fileTo process cheques on claims files as required and in accordance with your authoritiesTo identify and champion potential fraudulent claims and action as per guidelinesEnsure liability is agreed within existing case law and accident circumstancesEffectively negotiate with customers, suppliers all relevant third party representativesTo adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant.Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all timesEnsure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times,Any other reasonable duties
Experience & knowledge
Please refer to Grading Matrix
Skills & Qualifications
FAIS (150 Credits)Regulatory Examination (RE5) *PreferredExcellent communication skills, both verbal and writtenNegotiation and influencing skillsGood time management and organisation skills with the ability to prioritise workProblem solving skills with the ability to adopt a logical approach to resolving problemsStrong customer service skillsGood numeracy and literacy skillsComputer literate
Behaviours
Customer focusedEmbrace, embed and incorporate the Company ValuesEmphasis on attention to detail and accuracyAble to work on your own initiative and as part of a teamSelf-motivated and enthusiasticAn organised and proactive approachAbility to work on own initiative and as part of a teamA flexible approach and positive attitudeStrives to drive business improvements to contribute to the success of the business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI2MDAzNzE5P3NvdXJjZT1ndW10cmVl&jid=1169471&xid=4126003719
5d
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CXP is looking for an experienced BPO Quality Assurance Consultant. This individual should have the ability to accurately assess the manner in which consultants deal with customers on a daily basis, along with the ability to perform coaching and calibration sessions with consultants who need some development.
The Role:
You will be responsible for measuring the quality and verification of all advised and non-advisory sales, calls/correspondence in line with business expectations (Specified to campaign) and ensuring corrective action is undertaken where required to ensure the delivery of a first-class level of service to our customers.
Key Responsibilities:
Ensuring regulatory principles and processes, including Treating Customers Fairly (TCF) and Data Protection policies are followed and delivered consistentlyContribute to a ‘customer driven’ culture of continual improvement, take ownership and become empowered to contribute to meeting business goalsTo deliver set targets and KPI’s on all quality monitoring activity undertakenTo provide feedback and coaching and support to agentsProvide feedback to line manager about effectiveness of processes and potential risks to ensure the department operates in the most efficient manner possibleObtain and accurately input relevant customer data into in-house systems and ensure clear notes are added where neededAchieve departmental and individual objectivesWork with other parts of the organization for the overall objective of improved customer service/experience and treating customers fairlyParticipates in self-development through coaching, mentoring, training and peer feedbackUndertake work of a related nature, or perform duties other than or in addition to those outlined above upon request.
Essential/Desirable Attributes and Experience:
TCF Regulatory Accountabilities.
To carry out your accountabilities and objectives within the frameworks of the Clients TCF policies.
Experience & Qualifications desired:
Previous experience in a financial services roleExcellent communication and interpersonal skills Good numeracy, literacy and attention to detailUnderstanding of FCA and TCF regulations relating to complaints handling and consumer salesBusiness related qualification an advantage
Hours: To be discussed (UK based Shifts)
Between 09H00 & 21H00 / 10H00 & 22H00 Monday - Friday (Additional Saturdays may be included)
*Candidates would be required to be available to start in January 2022 and be required to work SA Public holidays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDkzMTIzMTAyP3NvdXJjZT1ndW10cmVl&jid=803440&xid=2093123102
5d
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The purpose of this role is too Inspire people to live active lives and to ensure that the individual and club sales goal is achieved on a monthly basis by promoting and marketing Virgin Active as the preferred choice in the fitness industry.
* To at all times do your bit towards achieving our *Vision* of being The World’s Most Loved Exercise Brand; to live and role-model our *Values* of Insatiable Curiosity, Delightfully Surprising, Heartfelt Service, Red Hot, Smart Disruption and Straight Up; and to bring to life our *People Promise* of Be Yourself and Go Together, Work Hard and Dream Big
* Plan each day and month in advance, in order to generate new leads, book new appointments, and present to customers with the objective of making sales to successfully reach and exceed a pre-defined sales target.
* Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set.
* Abide by the Virgin Active sales processes and systems provided by Virgin Active.
* To maintain up to date, comprehensive knowledge and understanding of VASA products, as well as in comparison to competitors.
* To expand the customer base and strengthen the loyalty of existing customers through service calls to increase sales referrals, and ongoing development of networks and relationships.
* To understand prospective members’ individual interests and requirements, building rapport and matching their interest and needs with our product.
* Close sales by overcoming objections with the support of the Sales Manager and/or Regional Sales Coach.
* Report to the Sales Manager regarding reviews, and analyse objectives and planned activities.
* To review and analyse sales data and statistics, to plan effectively for the future with the aim to increase sales and enhance our brand image.
* Participate in sales meetings by sharing best practice, ideas and making recommendations to generate new leads, increase sales, etc.
* Inform the local consumer of Virgin Active through activating unique marketing opportunities local to your club E.g. Attend, arrange, prepare, promotions, health days and corporate / community events as well as in-club events as a Virgin Active brand ambassador.
*Key Performance Indicators (KPIs) – what success looks like!*Management of the following key factors:
* Successful monthly club membership sales in line with or exceeding monthly budget set.
* Maintain minimum volume criteria on inputs in terms of contacts, setting appointments and sales presentations, to ensure successful achievement of goals.
* Maintain an acceptable performance ratio on these inputs (CA 25%, Show 60% and Close 70%) to ensure successful achievement of sales goals.
* Represent Virgin Active in line with its processes, policies, brand standards and values.
* Complete all administrative processes and procedures as required by the company, timeously.
*We’d like you to have…*
* Relevant marketing and promotions experience
* Presentation skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241495&xid=1555_54042
2y
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*Purpose of the position:*
Satisfaction of group-wide liquidity/funding requirements through the design & execution of securitisation / structured finance transactions. Management of group-wide financial risks pursuant to the groups risk management policies.
*Key Responsibilities:*
Effective and proactive management of liquidity for business optimisation and sustainability (under the direction of the head: treasury & debt capital markets)
* Assist with the monitoring of business unit origination (and refinancing) pipelines against available funding sources to identify constraints and, where applicable, the need to engage in new capital raising projects
* Monitor allocation of assets and liabilities pursuant to the groups ALM approach and, where applicable, develop solutions to optimise returns whilst ensuring that all relevant risks are adequately managed.
Design, administration, execution and post-deal implementation of structured finance deals
* Once viable opportunities are identified, assist with the execution of structured finance transactions through effective engagement with investors, arrangers, rating agents, lawyers, auditors, regulators, listing agents and other transaction parties (under the direction of the head: finance and treasury)
* Maintain relationships with investors
Maintain ongoing relationships with key debt capital and money market investors through:
* Highly professional interactions during execution (and post execution) phases of each transaction;
* Producing high quality roadshow presentations and presenting in a professional, specialist manner;
* Proactively engaging with existing (or prospective) investors to identify new opportunities;
Manage relationships with rating agents and rating outcomes
* Ongoing pro-active interaction with Rating agents, and provision of quality data/ information to ensure efficient/ stable rating & monitoring process, and early warning of any changes or rating action.
* Ensure up-skilling in rating methodology to allow for structuring of capital efficiencies for new deals.
Assist with the management of the group treasury and management of related financial risks
* To assist with treasury activities of the Group, including:
* assisting with the development and implementation of effective liquidity/cash/short-term investment strategies
* assisting with the development and implementation of effective market risk management strategies
*Requirements:*
* Chatered Accountant / Chartered Financial Analyst / Post Graduate Diploma in Investment Banking or Corporate Finance
* 3 years structured finance experience and financial management experience
* Microsoft office - advanced levels for all packages
TBD
*Requirements:*
* Chatered Accountant / Chartered Financial Analyst / Post Graduate Diploma in Investment Banking or Corporate Finance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNTE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241171&xid=1555_53518
2y
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Our client, in the commercial and retail property development sector, is looking for a Creditors Clerk urgently. Must be available immediately!
*Qualifications*
* Matric
* Relevant tertiary qualification is advantageous
*Experience/Criteria *
* 3 years experience in Creditors
* Ensure creditors payment is correct and balanced to supplier statement/invoice
* Load all payments for authorization on the FNB business banking system. Payment days 1,7,14,21,28,30,31
* Capturing of creditors invoices on Pastel so VAT knowledge is essential
* Proficient on excel, outlook and experience on Pastel and FNB banking system
* Creditors reconciliations to supplier statement/Pastel system
* Filing of all invoices and payments in creditors files
* Liaison with suppliers to request invoices and to resolve queries
* Ability to work under pressure and within deadlines
* Ability to work in an open plan office and follow instructions from other team members
* Ability to multi task and load payments for multiple companies
*R15 000*
*Qualifications*
* Matric
* Relevant tertiary qualification is advantageous
*Experience/Criteria *
* 3 years experience in Creditors
* Ensure creditors payment is correct and balanced to supplier statement/invoice
* Load all payments for authorization on the FNB business banking system. Payment days 1,7,14,21,28,30,31
* Capturing of creditors invoices on Pastel so VAT knowledge is essential
* Proficient on excel, outlook and experience on Pastel and FNB banking system
* Creditors reconciliations to supplier statement/Pastel system
* Filing of all invoices and payments in creditors files
* Liaison with suppliers to request invoices and to resolve queries
* Ability to work under pressure and within deadlines
* Ability to work in an open plan office and follow instructions from other team members
* Ability to multi task and load payments for multiple companies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240998&xid=1555_53138
2y
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Our well-established client is looking to employ a Receptionist for their office in Durban North. Requirements: Fully bilingual Must have Grade 12 (Matric) Computer Literate Valid Drivers License is preferableAble to start immediately or at short notice (2 weeks max)Must have clear, concise communication skills and be well-spoken in ENGLISH Duties (but not limited to): Answering of switchboard Transferring calls Taking down messages and ensuring message is received to the appointed staff memberDiary management Handling queries and complaints via phoneGreeting all walk-in customersAssist with mail if required General admin duties Salary: R8 500 + Benefits
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0MDA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240596&xid=1109_94005
2y
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Africas Leading contact centre based in Umhlanga is looking for a Senior Copywriter.
The Senior Copywriter will be responsible for the creation and checking of copy (written content) internal and external audiences. This includes development of concepts, creation of headlines, writing of copy and video scripts. The senior copywriter needs to check for accuracy and review all content before it is released.
*KRA / Main Outputs and Responsibilities*
*Detailed Description*
*Client*
* Manage briefs from HOD, studio manager, head of video, head of design and/or clients
* Liaise with stakeholders to determine their requirements.
* Work on communication for both CCI and CareerBox
* Creation of copy for Internal communication & External communication including (but not limited to):
* Scripts for videos including voice overs and titling
* Posters
* Banners
* Digital communications
* Printed communication
* PR and press releases
* Websites
* Copy for LinkedIn and other social media posts.
* Creation of different forms of copy
* Concept statements
* Headlines
* Strap lines
* Short copy
* Long for copy
* Scripts
* Video titles
* Etc.
* The ability to generate exceptional short and long form copy that communicates subtle messages.
* The role requires an attention to detail in terms of both the tone of voice appropriate to various audiences as well as fundamentals such as brand guidelines.
* Find innovative ways to keep CCI at the forefront of communications.
* Creative conceptualisation to deliver on client brief
* Creation of copy for storyboards & shot lists to assist in the creation of videos.
* Be able to manage own work throughout the creative process, maintaining overall awareness of the teams actions, and ensuring that end results are delivered.
* Checking of for accuracy and review of copy for all creative and communication as a final check for errors or omissions.
*Living the CCI Behaviours*
Embrace the culture of CCI and live the spirit of, actively display and drive the organizational values and expected behaviors in everything we do.
*People*
Mentor direct reports (if appointed) and other team members:
* Develop and coach current skill within the department.
* Nurture talent within the marketing team by:
* Cultivate a high-performance culture by caring, driving knowledge growth (education) and coaching
* Stimulate and motivate
* Work with head of video, head of design, creative director and HOD to move CCI forward in terms of the quality of all content that is generated for external and internal clients.
Ensures direct reports as well as extended reports follow relevant CCI
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4MzAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235319&xid=1555_48300
2y
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HBZ Bank Limited is a leading international bank with over 50 years of consistent growth globally. In South Africa, we operate several branches nationally with our Head Office positioned at the Umhlanga Arch, Durban, KZN.
Experienced clerks are invited to apply for bank administration positions to support client services.
The following requirements are applicable:
* 1-2 years’ experience working at a bank
* Bachelor’s degree or relevant qualification is advantageous
*Benefits*
* 24 days of annual leave per annum
* Provident Fund
* Medical Aid
* 13th Cheque
*Salary*
The salary will commensurate with the candidates credentials
The following requirements are applicable:
* 1-2 years’ experience working at a bank
* Bachelor’s degree or relevant qualification is advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ1Nzg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1234577&xid=1555_45786
2y
1
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Careerbox is currently hiring Lead Generation Agents for a reputable insurance company with various skillset to provide an exceptional sales experience in the insurance field.
* Matric (non-negotiable)
* Sales experience (preferred not required)
* Inexperienced university graduates are welcome!
* Multilingual *Sepedi, Sesotho, Setswana, siSwati, Tshivenda, Xitsonga, Afrikaans, English, isiNdebele, isiXhosa and isiZulu*
* Clear criminal and credit record
* Computer Literate
* Basic salary of R4000
* Commission
* Amazing growth potential
* Dayshift (Local SA hours)
* Matric (non-negotiable)
* Sales experience (preferred not required)
* Inexperienced university graduates are welcome!
* Multilingual *Sepedi, Sesotho, Setswana, siSwati, Tshivenda, Xitsonga, Afrikaans, English, isiNdebele, isiXhosa and isiZulu*
* Clear criminal and credit record
* Computer Literate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQxNDI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1232991&xid=1555_41424
2y
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ROLE SUMMARY
The Level 2 Service Engineer handles issues and requests that are beyond the Level 1 Service Engineer’s scope.
The role requires a deeper understanding of different client technologies when troubleshooting complex technical issues.
The role serves as a point of escalation for the first level of support and administers changes in client applications as scheduled.
FUNCTIONS and RESPONSIBILITIES
TICKET RESOLUTION:
• Compliance to the Company’s Service Delivery Guidelines, Policies & KPIs
• Resolve service tickets in line with existing service level agreements with clients
• Contact client to request further clarification or additional information as requested
• Setting expectation during the ticket life cycle
TECHNICAL SUPPORT:
• Resolve 2nd/1st level technical issues in accordance to best practices and guidelines of service delivery
• Provide ‘fix on first call’ to customers
• Manage lifecycle of service tickets in line with established service level agreement with clients
• Relay vital technical information to clients by phone, email, or ConnectWise
• Utilize internal resources in troubleshooting issues
• Coach Level 1 team members
• Support the Service Delivery Supervisor in the team’s compliance to the Companys Escalation Policy
REQUESTS for CHANGE:
• Schedule and complete changes/requests from clients
• Control the lifecycle of all changes involving IT products and services
• Schedule and complete changes/requests from clients
• Control the lifecycle of all changes involving IT products and services
• Maintain documents involving changes made in different client IT environments
SKILLS and QUALIFICATIONS
The role requires the following:
• Work experience in a similar capacity
• Strong communication skills both verbal and written
• Willingness to grow professionally by learning new skills and building personal value as an IT professional
• A problem solving mindset and the ability to think outside the box in solving complex problems
• Sense of urgency in completing service requests according to service level agreements
• Resourcefulness to use the tools provided by the company
• Conceptual understanding of the ITIL framework
• Knowledge of Microsoft Office 365 and Outlook
• Knowledge of Microsoft Windows Server 2012/2016/2019 environment
SKILLS and QUALIFICATIONS
The role requires the following:
• Work experience in a similar capacity
• Strong communication skills both verbal and written
• Willingness to grow professionally by learning new skills and building personal value as an IT professional
• A problem solving mindset and the ability to think outside the box in solving complex problems
• Sense of urgency in completing service requests according to service level agreements
• Resourcefulness to use the tools provided by the company
• Conceptual understanding of the ITIL framework
• Knowledge of Microsoft Office 365 and Outlook
• Knowledge of Microsoft Windows Serve
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQwNzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1232620&xid=1555_40718
2y
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*MAKE 2022 YOUR YEAR OF SUCCESS*
At Liberty were More Than Insurance. We are not afraid to step outside the box and release the potential for ultimate success.
We allow you to carve your own professional path in many areas. In the field, our Advisers provide sound professional advice helping their customers pursue their financial goals by developing a personalized plan based on the customers unique financial situation.
Through training we coach our Advisers to provide value to the customer through their unique strengths. This collaboration creates a level of synergy not found anywhere else.
*Locations include:* Umhlanga, Mount Edgecombe, Westville, Kloof and PMB
Through understanding the power of knowledge, we strive to pioneer new ways to guide people towards financial freedom.
*Liberty is not just our name. Its what we do*
*APPLY NOW*
*Responsibilities:*
Contacting clients and setting up meetings, either within an office environment or in clients homes or business
premises
Conducting in-depth reviews of clients financial circumstances, current provision and future aims
Analysing information and preparing plans best suited to individual clients requirements
Completing risk analysis
Researching the marketplace and providing clients with information on new and existing products and services
Designing financial strategies
Assisting clients to make informed decisions
Reviewing and responding to clients changing needs and financial circumstances
Promoting and selling financial products to meet given or negotiated sales targets
*Skills Required:*
• Being a leader. You are driven to be the best and foster the same motivation in your teammates.
• Networking. You are constantly looking to expand your network and get energy from connecting with others. Above all else, this is a people business.
• Entrepreneurial skills. You possess business savvy and have the solid determination to run your own business.
• Being a self-starter. Your tenacity and determined mindset along with thick skin help you keep your eye on the prize.
• Advocating for clients. To you, your clients are everything. You are passionate about serving them as a dedicated relationship manager.
*Requirements:*
Matric
Tertiary Qualification (preferable)
Clear criminal and credit record
Valid driver’s licence
Own vehicle essential
Laptop
*What you can expect from us… *
• Consistent support. Whether its through teaming up with a Sales Leader, or providing you with tools to track your goals, results, and business practices, Liberty is committed to your success.
• A complete line of insurance and financial services products. These include Life, Disability Income, Long-Term insurance and annuities.
• Solid consumer brand awareness.
• A group of driven, hardworking individuals. Libertys commitment to workplace diversity and inclusion has created an organization of professionals dedicated to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM1NDkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1230682&xid=1555_35490
2y
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Experience on GAAP and Pastel is essentialComputer literate on MS OfficeMin 3yrs administration experience within a restaurant backgroundExcellent communication skillsAble to work on weekends should the need arise
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxMTUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209777&xid=1109_81153
2y
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Import/Sales and Claims Coordinator required at a removals company in Pretoria.
Duties & Responsibilities but not limited to
* Liaise with import clients on all matters relating to relocation
* Prepare export documentation to present to the clearing agent
* Co-ordinate customs clearance procedures and shipments
* Calculate quotations for outbound shipments including quote follow ups
* Schedule bookings for shipment packing, collection and shipments
* Processing of invoices on Great Plains
* Manage the Bond Store
* Assist with inbound shipment enquiries and quotations
* General office administration tasks, when required
* Sales - CRM system
* Sales - surveys - volume and packing requirements and discussion with clients regarding documentation requirements
* Liaise with shipping lines
* Liaise with agents regarding packing and shipping documents
* Deal with claims
Minimum Requirements
* Excellent telephone communication skills
* Accuracy with figure work
* PC literacy
* Good command of the English language - grammar and spelling
*Desired Skills: *
* Sales Coordination
* Claims Coordination
* Sales and Claims
* Import and Export
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzcyMzlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1159854&xid=1554_7239
2y
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The Senior Systems Engineer is responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of their assigned accounts. This role is a key position within the service department and will be called upon to resolve the highest-level technical issues. Ensuring the highest levels of systems, infrastructure availability and SLAs
*Client *
*Duties and expectations include but are not limited to*
Reporting to the Systems Engineering Manager and working with fellow members of the Engineering and IT Teams, the responsibilities include but not limited to:
* Participating, providing, and assisting in the design, UAT and implementation of solutions.
* Hardware and software scoping and planning for client requirements.
* Capacity planning of resources for physical and virtual environments.
* Collaborate with cross-functional teams for project & service delivery, such as client services, technical teams and third-party solution providers
* Engage in new and existing business/client project planning sessions to provide input and align to industry best standards.
* Ensure client systems remain stable and requirements are continuously met.
* Ensure client SLAs, deliverables and projects are met timeously
* Co-ordinate software & systems solutions testing and rollouts.
* Remain proactive and responsive to prospective clients and stakeholders.
* Retain and develop strong relationships with clients, delivering strategic insight and advice and industry intelligence, to help them achieve their objectives.
* Provide information and evidence for technical audits and advise on solutions for improvement.
* Determine efficient communication procedures for service delivery teams to relay back to clients for impact of systems.
*People*
* Provide daily direction and communication to team on performance through regular team connects
* Grow, mentor, and upskill the team on technical and management skills
* Coach direct reports on workforce issues
* Enables and empowers the team to implement/execute a strategic vision or change for the better. Leads with passion and energy.
*Financial *
* Effectively maintain awareness of the business strategy and company profitability, including all budgetary controls focused on the impact the specialist support team has on delivery of ensuring the business achieves the revenue targets
* Ensure departmental expenditure is within budget
* Ensure software, infrastructure and all licensing expenditure is accounted for along in co-ordinance with the correct processes and relevant approvals.
* Drive cost management and savings initiatives to reduce overall operating expenses and improve profitability
*Risk and process *
* Identify continuous improvement opportunities, and drive solutions to enhance processes around authentication, security and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMxMTM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1206184&xid=1555_31139
2y
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To design and deliver training/facilitation in line with the company and client objectives. To learn and continuously develop the content and delivery styles required to train new and existing employees. Be able to confidently deliver required courses with exceptional product and skills knowledge passed on to all training groups
*Key Responsibilities: *
* To work with the project manager and relevant Seta to understand the programmes and the project deliverables
* Design, develop, facilitate training programmes based on the needs of the Seta and the company
* Be able to develop, update and arrange material fit for new starters and also existing employees
* Delivery of all required tasks in the specified timescales aligned to business objectives
* On the floor coaching and floor support to the Operation where necessary and when required
* Ensure timeous completion and submission of all Training Documentation (marking registers, reports etc.) to Skills development Manager
* Adhere to all Departmental policies and procedures
* Ensure company values and standards are portrayed through effective management of training groups
* Motivate and develop trainees to perform at the required standards for both existing and new trainees
* Manage training groups aligned to HR policies and procedures
* Communicate feedback on training groups and material effectively
* Work closely with Skills Development Managers to ensure continuous personal development
* Familiarise yourself with all content changes/training design and methodology
* Knowledge of Skills Development Legislation
* Flexibility to accommodate a 24/7 365 day working environment
* Manage and maintain in-house training facilities and equipment
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
market related
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxOTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176915&xid=1555_21983
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HR EXECUTIVE (Durban - Umhlanga) Purpose of the Job:To design, lead and be accountable for the creation and operationalisation of the HR strategy for the BusinessRequired QualificationsUndergraduate in HR/ related - MINIMUMLabour law qualification – highly advantageous Technical Competencies & Experience:Min 10 years’ experience - 4 must be at senior management levelGeneralist capability at a senior management levelExtensive experience with managing IR & HR-legal mattersRepresenting Company in arbitration & collective bargaining & directing legal challengesOrganisational design (grading, profiling, organogram design, total rewards models)MS Office (Word, Excel & PowerPoint) min intermediate level Behavioural Competencies:Excellent communication skills – verbal & writtenExcellent organisational, planning & time management skillsStrong analytical, problem-solving & negotiation skillsAbility to coach & mentor staffExcellent negotiation skillsComfortable engaging with all levels of stakeholders & employeesVery high EQWillingness to travel to sites regularlyStrategic thinkerAbility to formulate & implement projects Remuneration:AROUND 100-140k pm - dependent on qualifications, experience and potential for value add
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MzE2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186490&xid=1266_49316
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Field Sales
What’s in it for you!!!
100% commission (commission only)
Amazing Incentives
Daily airtime allowance
Awesome growth potential
Daily transport allowance
Requirements:
Fluent in English
Clear Credit and Criminal record
Customer Service Experience or Sales Experience
Computer Literate
If you meet the above requirements and want to make a career in the Telecommunications Industry
APPLY TODAY!!!
* Customer Service/Field Sales/Sales experience
* COMMISSION ONLY
* Transport allowance
* Airtime allowance
* Customer Service/Field Sales/Sales experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIzMDgyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181758&xid=1555_23082
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UK Based medical recruitment client that recruits for the UK Only and only UK Candidates
*Position: *Sales Manager
*Location: *Durban, Umhlanga
*Working Hours: *Monday - Friday (0800-1730)(tel:08001730) (GMT)
UK’s fastest growing Recruitment companies within the healthcare sector. Founded in 2015, we have offices based nationally and globally, with over 120 members of staff providing a premium service to the healthcare sector. Our founders have over 60 years of combined experience within the recruitment industry.
Our business serves Hospitals, Prisons, Care Homes and other Healthcare organisations across the UK, all in an emergency basis. OneCall24 has forged its reputation on being able to supply temporary workers to our clients, at a time when very few others can – we are the company which our clients can call when they are in a crisis, and we work hard to ensure we meet their needs. We operate 24 Hours a Day, 7 days a week – we never close.
*Introduction:*
At OneCall24, we are looking for highly driven leaders who are looking to expand their experience and to be a valuable contributor to the leadership team in our South African office. The individual must have a hunger for success, motivated by financial reward and performance driven.
You will be joining one of the UK’s fastest growing recruitment companies within the healthcare sector.
*Duties & Responsibilities*
Leadership
* Promote *OneCall24 culture* by
* creating a positive, productive environment that conforms to the company values
* acting as a role model for these values
* motivating and inspiring others to succeed
* Work with the Sales Manager to reinforce special schemes
* Liaise with Business Development to maximize new business opportunities
* Assist in the implementation of change programs across the area as per business needs.
Management
* Manage area’s Gross Profit, Pay Rates, Margin
* Manage daily performances and KPI’s where applicable
* Manage area team performance by feeding back to staff information gathered from:
* Listening to calls
* Ensuring all partner sites are administered within appropriate times.
* Provide input to Sales Manager on performance reviews and talent management.
* Enforce those weekly actions and consultants’ delivery schedules are met
* Provide regular coaching and feedback to the staff.
* Follow through with targets set and deliverables
* Conduct area strategy meetings to keep the team aligned, and following through on actions to ensure that targets are being met
* Work with HR to assist with the onboarding of sales consultants
* Maintain established client/customer relationships
* Continuous management of area focusing on recruitment, retention, and reactivations.
* Implement high quality customer service across the area by:
* reinforcing agreed customer service levels
* Managing poor perfor
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIzNzY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184474&xid=1555_23768
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We Want You:
Did you know there is more than meets the eye when it comes to being a Senior Linux Engineer? For example, in disaster recovery, you lead your Team to create and implement solutions using project management principles. Does this sound like you? If it does, you will be responsible for the implementation and monitoring of computer programs of the Linux system. We hold our information and security in high regard, so, as the leader of the pack, you will manage server security remediation activities, which includes conducting vulnerability scans and patching.
You Bring:
* Degree in Computer Science, business or a closely related area (BS in CS or EE, or equivalent);
* Ability to make decisions with limited information;
* Minimum 3+ years hands-on experience supporting Linux systems including 2 or more of:
* Virtualization - Primarily using KVM or OpenStack
* Containers - Docker, Kubernetes
* Storage technologies - block, object and network
* Linux integration with other environments (authentication/directory services, network file systems, etc.);
* Red Hat Certified System Administrator (RHCSA) (Preferred);
* Red Hat Certified Engineer (RHCE) (Advantageous);
* Red Hat Certified Architect (RHCA) (Advantageous).
Nice to Have:
* Programming fundamentals in any language;
* Understanding Linux troubleshooting and, permission SELinux;
* Communicating clearly and setting the right expectations.
What Youll Do
* Support the requests of the Production and Development Teams to solve any problems related with the Linux servers;
* Develop and oversee the backup, replication and disaster recovery strategies;
* Maintain documentation for procedures, configurations and programs;
* Ensure the Linux servers adhere to NIST and Department standards;
* Perform server hardware maintenance and upgrades;
* Develop automation scripts using BASH / Ansible;
* Maintain software repositories and apply software updates;
* Install, configure and maintain OpenShift environment;
* Maintain/monitor the health of the Linux servers through both automated and manual processes;
* Linux integration with other environments (authentication/directory services, network file systems, etc.);
* Cloud computing (provisioning, monitoring, orchestration, etc.);
* Understand OS and Application level bugs and advise on next steps;
* Ability to communicate clearly and set the right expectations;
* Applicable understanding of RedHat, OpenShift and Kubernetes;
* Understand infrastructure as code and how to apply with terraform and yaml.
*Desired Skills: *
* Linux
* Containers
* RedHat
* Linux System
*Desired Work Experience: *
* 2 to 5 years Systems / Network Administration
*About The Employer: *
The Company We Keep:
At BET Software, we dont just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwNDAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188793&xid=1554_10400
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Service Station ManagerWe are looking for a experienced, reliable, hard working Manager to manage our service station. Must reside in the surrounding areas. Must be able to work shifts and weekends, must have own transport.Please send cv to ilalaengen@mweb.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MDYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147256&xid=1266_38062
2y
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