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Inhouse office bound area manager / Sales Manager
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2 years ago3615 views
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General Details
Description
UK Based medical recruitment client that recruits for the UK Only and only UK Candidates
*Position: *Sales Manager
*Location: *Durban, Umhlanga
*Working Hours: *Monday - Friday (0800-1730)(tel:08001730) (GMT)
UK’s fastest growing Recruitment companies within the healthcare sector. Founded in 2015, we have offices based nationally and globally, with over 120 members of staff providing a premium service to the healthcare sector. Our founders have over 60 years of combined experience within the recruitment industry.
Our business serves Hospitals, Prisons, Care Homes and other Healthcare organisations across the UK, all in an emergency basis. OneCall24 has forged its reputation on being able to supply temporary workers to our clients, at a time when very few others can – we are the company which our clients can call when they are in a crisis, and we work hard to ensure we meet their needs. We operate 24 Hours a Day, 7 days a week – we never close.
*Introduction:*
At OneCall24, we are looking for highly driven leaders who are looking to expand their experience and to be a valuable contributor to the leadership team in our South African office. The individual must have a hunger for success, motivated by financial reward and performance driven.
You will be joining one of the UK’s fastest growing recruitment companies within the healthcare sector.
*Duties & Responsibilities*
Leadership
* Promote *OneCall24 culture* by
* creating a positive, productive environment that conforms to the company values
* acting as a role model for these values
* motivating and inspiring others to succeed
* Work with the Sales Manager to reinforce special schemes
* Liaise with Business Development to maximize new business opportunities
* Assist in the implementation of change programs across the area as per business needs.
Management
* Manage area’s Gross Profit, Pay Rates, Margin
* Manage daily performances and KPI’s where applicable
* Manage area team performance by feeding back to staff information gathered from:
* Listening to calls
* Ensuring all partner sites are administered within appropriate times.
* Provide input to Sales Manager on performance reviews and talent management.
* Enforce those weekly actions and consultants’ delivery schedules are met
* Provide regular coaching and feedback to the staff.
* Follow through with targets set and deliverables
* Conduct area strategy meetings to keep the team aligned, and following through on actions to ensure that targets are being met
* Work with HR to assist with the onboarding of sales consultants
* Maintain established client/customer relationships
* Continuous management of area focusing on recruitment, retention, and reactivations.
* Implement high quality customer service across the area by:
* reinforcing agreed customer service levels
* Managing poor perfor
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Id Subtitle 1078202203
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Job purpose:
To proactively record and process claims in accordance with our principles and procedures and to maintain files within our service standards. To deal with allocated claims as speedily and efficiently as possible from outset to conclusion within FCA regulations, and legislative and policy guidelines.
Job responsibilities:
To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standardsTo ensure that all files are reserved accurately and promptly within our reserving philosophy.To be personally responsible for ensuring the reserves fully reflect the level of damages on each fileTo process cheques on claims files as required and in accordance with your authoritiesTo identify and champion potential fraudulent claims and action as per guidelinesEnsure liability is agreed within existing case law and accident circumstancesEffectively negotiate with customers, suppliers all relevant third party representativesTo adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant.Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all timesEnsure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times,Any other reasonable duties
Experience & knowledge
Please refer to Grading Matrix
Skills & Qualifications
FAIS (150 Credits)Regulatory Examination (RE5) *PreferredExcellent communication skills, both verbal and writtenNegotiation and influencing skillsGood time management and organisation skills with the ability to prioritise workProblem solving skills with the ability to adopt a logical approach to resolving problemsStrong customer service skillsGood numeracy and literacy skillsComputer literate
Behaviours
Customer focusedEmbrace, embed and incorporate the Company ValuesEmphasis on attention to detail and accuracyAble to work on your own initiative and as part of a teamSelf-motivated and enthusiasticAn organised and proactive approachAbility to work on own initiative and as part of a teamA flexible approach and positive attitudeStrives to drive business improvements to contribute to the success of the business
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