Senior Copywriter (Head of Copy)

Africa's Leading contact centre based in Umhlanga is looking for a Senior Copywriter. The Senior Copywriter will be responsible for the creation and checking of copy (written content) internal and external audiences. This includes development of concepts, creation of headlines, writing of copy and video scripts. The senior copywriter needs to check for accuracy and review all content before it is released.   *KRA / Main Outputs and Responsibilities* *Detailed Description* *Client*         * Manage briefs from HOD, studio manager, head of video, head of design and/or clients * Liaise with stakeholders to determine their requirements. * Work on communication for both CCI and CareerBox * Creation of copy for Internal communication & External communication including (but not limited to): * Scripts for videos including voice overs and titling * Posters * Banners * Digital communications * Printed communication * PR and press releases * Websites * Copy for LinkedIn and other social media posts. * Creation of different forms of copy * Concept statements * Headlines * Strap lines * Short copy * Long for copy * Scripts * Video titles * Etc. * The ability to generate exceptional short and long form copy that communicates subtle messages. * The role requires an attention to detail in terms of both the tone of voice appropriate to various audiences as well as fundamentals such as brand guidelines. * Find innovative ways to keep CCI at the forefront of communications. * Creative conceptualisation to deliver on client brief * Creation of copy for storyboards & shot lists to assist in the creation of videos. * Be able to manage own work throughout the creative process, maintaining overall awareness of the team's actions, and ensuring that end results are delivered. * Checking of for accuracy and review of copy for all creative and communication as a final check for errors or omissions. *Living the CCI Behaviours* Embrace the culture of CCI and live the spirit of, actively display and drive the organizational values and expected behaviors in everything we do. *People* Mentor direct reports (if appointed) and other team members: * Develop and coach current skill within the department. * Nurture talent within the marketing team by: * Cultivate a high-performance culture by caring, driving knowledge growth (education) and coaching * Stimulate and motivate * Work with head of video, head of design, creative director and HOD to move CCI forward in terms of the quality of all content that is generated for external and internal clients.   Ensures direct reports as well as extended reports follow relevant CCI