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Software Sales ManagerLocation: Sandton (Off-site role, customer-focused)Overview:We are actively searching for a dynamic and results-driven Software Sales Manager on behalf of our client in Sandton. This off-site role emphasizes customer engagement over office presence, reflecting the clients preference for the individual to spend quality time with customers. The primary focus is on a cutting-edge Software Property product, and while experience in property or asset management is advantageous, it is not mandatory.Key Responsibilities:Drive new business development with a primary focus on acquiring new customers.Manage the entire sales cycle, from prospecting to closing deals, demonstrating the value of the Software Property product.Collaborate with the Director and other stakeholders to establish and implement effective sales strategies.Negotiate and structure deals in line with company objectives.Contribute to the growth of the client base across South Africa and Mauritius.Key Details:This is a newly created position, offering the opportunity to shape and grow the role.Remuneration is negotiable, with an incentive structure and targets in place.The interview process involves meeting with the Director, who holds decision-making authority.Targeted start date: May/June (earlier commencement negotiable).Travel expenses will be covered, as the customer base is spread across South Africa and Mauritius.Qualifications and Experience:Proven experience in software sales, with a track record of acquiring new customers.Familiarity with property or asset management is advantageous but not mandatory.Strong negotiation and communication skills.Ability to work independently and contribute to a collaborative team environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3OTAzOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780043&xid=1108_179039
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Are you a seasoned climate change and nature professional, passionate about driving positive impact through strategic financial initiatives? Look no further! An exciting opportunity awaits you at one of the top banks in the industry. We are actively seeking a dynamic and experienced Lead Climate Change and Nature Consultant to join our team and play a pivotal role in shaping the future of sustainable banking
Purpose
Utilize a climate and nature lens to support the banks Purpose of using financial expertise for positive impact. Lead and implement the bank’s transition to net-zero by 2050, aligned with international best practices and policies.
Key Responsibilities
Develop and mature Company’s strategy and response to climate change and nature.Address risks and opportunities related to climate change and nature.Mature position statements and policies regarding climate change and nature.Develop mechanisms to increase Company’s climate and nature-related ambitions.Own and drive the company’s Net-Zero Transition plan with science-based targets.Develop guidelines, documents, and policies for climate change adaptation and mitigation.Establish baseline measures to monitor progress against KPIs and targets.Present clear and concise information to internal and external stakeholders on climate change and nature impacts.Develop strategic partnerships and alliances, representing the company effectively.Conduct research on global and domestic climate change and nature developments.Contribute to TCFD and TNFD reporting.Input into Companys stakeholder reports.Build and deliver climate change- and nature-related training programs.Promote sustainable development knowledge among leadership and staff.Implement and coordinate cross-cutting projects for the Company Group Executive Committee.
Requirements
Must have Bachelors degree in science, environmental management, or related field.Post Graduate qualification in relevant field advantegeos.Registered with South African Council for Natural Scientific Professionals.Over 10 years of professional climate and nature operational or consulting experience.Management of or involvement in a net-zero transition plan.3-5 years of stakeholder engagement experience.Experience in financial services, sustainable finance, or strategy consulting.Understanding of carbon accounting methodologies and footprints.Knowledge of climate risk, mitigation mechanisms, and related frameworks.Familiarity with South Africa’s climate and nature-related legislation.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjk1MDU4MTk3P3NvdXJjZT1ndW10cmVl&jid=1754486&xid=1695058197
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Head of Regulatory Affairs (POS24078)R 1,8mill per annumBased in MidrandBEE Candidates only to applyJob Purpose:The Head of Regulatory Affairs holds ultimate responsibility for the RX DIVISIONS regulatory activities and oversees the development and delivery of a fully integrated regulatory strategy for the business.Requirements Qualifications:To ensure legal compliance with the relevant Health Regulatory Authorities (Country Specific where applicable), Medicines and Related Substances Control Act 101 of 1965, as amended and South African Pharmacy Act (Act 53 of 1974), and other relevant regulationsQualifications: B. Pharm Degree Registration with South African Pharmacy Council.A minimum of 8 years pharmaceutical regulatory experience is an absolute prerequisite.Minimum of 5 years in people or team management is required.This role requires a high degree of networking & collaboration both within and outside the organization.Demonstrated experience across the product development, commercialization and dossier maintenance lifecycle Key Job OutputsDrives the regulatory process to ensure timely filing of new products and variations in accordance with business and compliance objectives.Adopts a risk-based assessment for all regulatory submissions and anticipates potential issues for risk mitigation strategies to be in place.Anticipates future regulatory changes and impacts on business success.Communicates to ensure an excellent understanding of Regulatory AffairsPays strict attention to details and accurately monitors and measures progress towards objectives and provides feedback on results whilst maintaining sense of urgency.Strives to maintain a high level of quality. Ensures superior execution by combining the best practices of regulatory.Represent RA at operational meetings such as Technical Transfer, QA, Operations, Launch, Artwork/ Packaging, Stability and Research & Development, where proactive input can then enhance operation efficiency.To give information and input to Responsible Pharmacist in order to facilitate appropriate decision making in order to ensure that all SAHPRA requirements are timeously met.Manage the regulatory and compliance aspects of any project launched into operations including acquisitions and mergers, as well as technical transfer projects.Maintain current knowledge of relevant Acts, Regulations and Guidelines pertaining to the pharmaceutical industry.Internal Training, Development and Mentorship to the Rx RA ManagersEstablish and maintain effective relationships with Regulatory Authorities, internal and external stakeholders.Formulate or implement regulatory affairs systems, policies and procedures to ensure that regulatory compliance is maintained or enhanced.Manage activities such as internal audits or regulatory agency inspections.Manages a team in the Relicare India TeamTo collaborate and support the Group Regulatory Affairs function in achieving the company regulatory strategic objectives and goals.Closing Date: 30
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDc0MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786380&xid=1108_180740
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DUTIES & RESPONSIBILITIES
Planning of own working time in accordance with the requirements of the audit scheduleAllocating work to the audit team in accordance with the assignments given on the audit schedulePreparing the audit plan and ensuring that it reaches Back Office at least 15 working days before the audit is scheduled to start. (Exception: in the case of short-notice audits, audit plan to be sent to Back Office as soon as possible.)Preparing audit documents and personal audit working documents in accordance with the internal requirements of the companyAct as primary contact with the audit client, representing both the company and the audit team; chair all audit meetings; prevent/resolve conflict between audit team members and auditeesMaximise use of audit resources, by organising and directing audit team members and reassigning tasks as necessaryCollecting objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees activities; recording this evidence in Audit NotesWith the assistance of audit team members, classifying audit findings and preparing of audit reports and non-conformity reportsPromoting a positive professional image, including the wearing of PPE as required by the clientSubmitting completed audit packs to Back Office within five working days of the end of the auditResponding to pack-related queries from Back Office, including submission of corrected or missing audit documents, within 2 working daysIn cases where there are non-conformities, liaising with the audit client regarding close out; performing re-audits if required; submitting non-conformity packs to Back OfficeMaking recommendations to the Certification Body regarding certification, continued certification, or suspension/withdrawal of certificatesResponding to customer questions relevant to the audit and certification processesInforming the Certification Manager of customer complaints, and raising these on the CAPA systemAttending staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification ManagerCoaching and mentoring Auditors-In-Training and Lead Auditors-In-TrainingPerforming monitoring of other auditors, as necessaryTaking responsibility for maintaining his/her appointment as an auditorWhen necessary, assisting the companys Marketing Team by visiting clients to provide technical supportImplement and adhere to the company’s South African Group management system requirementsAny other ad hoc tasks as requested by Management
Single Assi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA0ODY4OTE2P3NvdXJjZT1ndW10cmVl&jid=371331&xid=3404868916
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Vision
To establish a world-class direct financial service business that seeks to:
offer its customers excellent service, superior value products, and fair treatment always;generate superior return on investment for shareholders;be the employer of choice; andbe a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry
OUTPUTS / CORE TASKS
Selling life insurance telephonicallyAchievement of sales targets and objectivesAdherence to Quality and Compliance processes to minimize business riskManage your quality & compliance against benchmarks to minimize business risk, with the client in mindMaintain optimal operational efficiencies based on productivity measuresAdapt and change to fit in with changing business operational requirementsSales objection handlingBuild and maintain good client relationshipsKeep abreast of developments and trends in the Industry – self learningEnsure commitment to the FAIS Fit & Proper qualification requirements
REQUIREMENTS
Qualifications & Experience
Grade 12 qualificationAt least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)Financial services experience (advantageous)RE Exam Advantageous30 FAIS Credits – Advantageous
Knowledge & Skills
Good understanding of Financial Services Industry related legislation and regulationUnderstanding of sales processes and servicing industryOutbound Sales experience is requiredFluency in English and one other South African official languageA clear criminal and credit recordCommitment to the FAIS Act and meeting Fit & Proper qualification requirementsWillingness to work overtime in order to achieve targets
Personal Qualities
Selling skillsComputer literacyCommunicationPlanning and organizingBuilding and maintaining relationshipsTreating Customers FairlyInitiativeResults Driven/Achievement orientatedContinuous learningTenacitySales processObjection handling skillsTeam orientatedAbility to receive and implement coaching
Should you meet all the requirements and wish to apply, please send your latest CV and motivation to carla@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTMwNTU2MDU/c291cmNlPWd1bXRyZWU=&jid=1152710&xid=413055605
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We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email· Creative and out of the box planning and designing of itineraries· Handling reservation requests either email or telephonic· Processing of reservations from quote to finalising, including reservations, invoicing and travel documents· Professional servicing of our dynamic direct guests · Proactive selling of our products and services ensuring the best possible safari for the guest· Saturday duty and cell phone duty on a rotation basis· Public holiday duty and cell phone duty on a rotation basis· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis· Backup for colleagues when they are away from the office· Expanding product knowledge through attending training sessions· An independent, curious and “can do it” nature· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · A good knowledge on FIT and Groups policies and procedures· A good knowledge of company Safari Offers· Communication skills and a good command of the English language· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management· Computer aptitude· Understanding of travel industry· Attention to detail· Elaborating in writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high energy and patience· An independent, curious and “can do it” nature· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · Tourplan reservations system· Creativeness, flexibility, high energy and patience· Must have at least 5 years reservations experience preferably in a tour operating environment, no hotel, car rental reservations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODExMjcwMDM/c291cmNlPWd1bXRyZWU=&jid=1503283&xid=281127003
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KEY OUTPUTS:
Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsConstant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliersUpholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED:
Good understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth knowledge of WETUAn in-depth geographical, logistical and product knowledge of South, Southern and East AfricaA willingness and aptitude to learnFluent in both verbal and written Spanish preferably South American Spanish
SKILLS REQUIRED:
Communication skills and an excellent command of the English language (spoken and written)Fluent in both verbal and written Spanish preferably South American SpanishTime & desk management including working in an orderly focused mannerThe ability to work under pressure and show initiativeUnderstanding of the travel industry - inbound Tour Operating specifically would be preferableAttention to detailElaborating in writing explanations or descriptionsExceptionally client/guest focusedMust be computer literate and have an in-depth knowledge of Word and ExcelCalm and professional manner of servicing agents/guestsAn independent, curious and “can do it” nature
EXPERIENCE REQUIRED:
Must have at least 3 - 5 or more years inbound tour operating experienceExtensive DMC knowledge of at least 2 of the 3 regions that we work i.e. South Africa, Southern Africa or East Africa
The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, and have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU1MTAyMTk/c291cmNlPWd1bXRyZWU=&jid=1503281&xid=105510219
6h
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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose our employees very carefully – they are the strength and the future of this company.
KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learn
KEY SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and company Product destinationsUnderstanding of travel industry channelsExcellent computer skills including:Tourplan advantageousESS is essentialMS Office applications such as Word, Excel, PowerPoint and OutlookWETUUnderstanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest / Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness / ability to share information and teach and inspire others
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDUzNjA4Mjc2P3NvdXJjZT1ndW10cmVl&jid=1503266&xid=3053608276
6h
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KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learn
KEY SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and company Product destinationsUnderstanding of travel industry channelsExcellent computer skills including:Tourplan advantageousESS is essentialMS Office applications such as Word, Excel, PowerPoint and OutlookWETUUnderstanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest / Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness / ability to share information and teach and inspire others
PERSONAL GROWTH
Excellent communication skills (E.g. verbal, written, reporting and body language)Time managementTeamwork and interpersonal skillsConflict management and resolutionAttention to detailAdministration and organization skillsP-drive NavigationPaperless filingSpeed Reading and Typing
EXPERIENCE REQUIRED
Minimum of ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYxMzIxMzc0P3NvdXJjZT1ndW10cmVl&jid=1503282&xid=2961321374
6h
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They are looking for a Junior Draughtsperson with a minimum of 3 – 5 years’ experience to assist with the ongoing growth of the company.
Primary Responsibilities
Program
Revit = EssentialAUTOCAD = EssentialPhotoshop = AdvantageousSketchup = AdvantageousRhino/Grasshopper/Dynamo = Advantageous
The following will also form key responsibilities:
It will be essential to develop REVIT families to make the process more streamlined moving forwardWorking in AUTOCAD is essential in order to deal with the legacy documents and drawings that Caracal and some of its customers currently use.Rendering of the drawingsThere will be preference for candidates experienced with drone mapping software and incorporating the related information into CAD and Revit.Working closely with the General manager and the engineering team to develop project drawingsDevelopment of fabrication drawings of the sections, as well as the general arrangements to send to our suppliers.Assist in the development of new products and associated drawings to send to manufacturers.Keep abreast of the market development for both South Africa and Sub Saharan Africa
Additional Responsibilities
Aid in the development of new and improved processes to guarantee efficient delivery of the projects.
Requirements
Licensed to work in South AfricaDriver’s license essentialOwn transportAbility to manage diverse, simultaneous projects of varying complexitiesAn understanding of and experience within the Solar PV market is advantageous but not essentialStrong communication skills in English
Soft Skills
In addition to the hard skill requirements our client is also looking for candidates that are:
Willing to take on additional responsibilityEnthusiasticEnergeticSelf-motivatingExcellent communication skillsApproachabilityIntercultural sensitivityEnglish and Afrikaans essential
Travel
95% of the candidate’s time will be spent in the office
Reasons to Work for our client
Openness and teamwork are encouraged within our young versatile teamSignificant opportunity for growth within the organisationA challenging and varied position within a new industryRapidly growing company with a focus on international marketsOn the job training
Should you meet a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NjcyOTczNzM/c291cmNlPWd1bXRyZWU=&jid=1368035&xid=867297373
7h
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Our client, an online wholesale and distributing company based in Marlboro, Sandton, is looking for a young and energetic Logistics and Warehouse Controller to join their team and they grow their Logistic Department.
JOB FUNCTIONS / DUTIES
You will be in charge of all outbound distribution, managing the fleet and planning of routesManage the two courier companies that they use on a daily basis, ensuring all orders are despatched and successfully delivered to the intended customerCollate all proof of deliveries on a daily basis from the company’s own fleet drivers and the courier companies that deliver for them – handing over to the Finance DepartmentLogistics planning of containers departing from China to the port in Durban, South Africa, monitoring their ETA’s, thereafter planning the delivery of the goods from the port in Durban to their warehouse in conjunction with the freight forwardersArranging of imports when required via air freight, dealing with Customs Clearance, etc. Thereafter arranging delivery from the airport to the company’s WarehouseArranging delivering with local suppliers
Experience & Education
12 – 24 Months experience in logistics, dealing with various means of transport / couriersGrade 12 CertificateAny Logistics and/or Chain Supply Diplomas will be advantageous
Skills Required
Strong personality – assertive with respect (also gaining the respect of the Warehouse team and drivers)Able to direct drivers with route planning (they often don’t want to use the routes allocated, so you need to build a relationship where they will respect your instructions)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTk1OTU4OTgyP3NvdXJjZT1ndW10cmVl&jid=1122194&xid=3195958982
7h
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Our Client a Global Tech firm is seeking a Senior Specialist Insight and reporting/ Data analyst (Senior, Intermediate and Junior) to join their team in Randburg. They offer stability, growth, attractive rates and a great working environment.The Senior Specialist Analytics and Insights is responsible for providing expert-level support in the development and management of reporting, analytics, and insights for an organization. This role involves analyzing data to identify trends, opportunities, and issues that can inform business decisions and drive growth. The Senior Specialist will also be responsible for the creation of dashboards and reports that provide a clear understanding of business performance and enable effective decision-making. In addition, data modelling and mapping is a vital part of the role to enable reporting.Key Roles and Responsibilities:Ensure adherence to departmental and company policies and rulesEnsure compliance to all South African IT legislation and governanceEnsure continuous improvement of standard operating proceduresContribute to the development and management of Service Level AgreementsEnsure adherence to Data Governance policies and procedures as well as POPIA and GDPR principalsGather and analyse data from multiple sources to identify trends, patterns, and insights that inform business decisionsDevelop and deliver reports that provide stakeholders with actionable insights and recommendationsCreate and maintain dashboards that visualize key performance indicators (KPIs) and other relevant metricsWork with cross-functional teams to identify data requirements and ensure data accuracy and integrityCollaborate with other teams to integrate data from various sources and systemsIdentify opportunities for process improvement and automation to enhance the efficiency and effectiveness of reporting and analyticsStay up-to-date with industry trends and best practices in reporting, analytics, and insightsLead analytical and reporting delivery within teamsShare knowledge and practical experience with the analytics and insights communityChallenge and contribute to the development of architectural principles and patternsMentor and coach junior analysts to develop their skills and expertise Academic Qualifications and Certifications:Bachelors degree in computer science, Information Technology or Equivalent QualificationCompetency Certifications in Databricks, Azure, Data Analysis, and other technologies highly advantageous8-10 years of experience gathering requirements and analyzing dataExperience working with data visualization tools such as Tableau, Power BI, or QlikViewProficiency in SQL, Python and other programming languages commonly used in data analysisAdvanced Excel and PowerPoint skillsSkills SummaryBig Data Solutions, Business Analysis, Data Analysis, Data Analytics, DATABASICS, Data Lake, Data Modeling, Data Structures, Unstructured Data
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDM0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1783937&xid=1108_180345
7h
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The IT Service Desk Analyst will provide first line technical support to users. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of user’s problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.
Location: Hungary or Romania - Europe Are you willing to relocate to Europe?
Start Date:
January – 3-4 months’ Training and probation in South Africa Salary: R7 000 (in SA)
Once Visa issued
Relocate to Europe Salary: +/- Euro 1050 (Euro 650 after Tax)
Benefits:
Medical AidVacation Bonus 3.5%Daily Meal Tickets20 days off
Key responsibilities
? Act as a single point of contact for phone calls, chat and emails from users regarding IT issues and queries
? Record incident resolutions in the Help Desk tool based on user communication via phone, email, chat etc.
? Ensure that issues are resolved within ticket life cycle
? Co-ordination between users and resolver groups (if necessary)
? Incident handling and escalation management
? Work independently and within a team
? Communicate well with internal and external contacts
? Manage multiple assignments simultaneously without any / minimal guidance or help from seniors or peers team members
? Adhere to Tech Mahindra and client’s procedures, policies and guidelines
? All KPI related tasks must be followed & adhered to avoid business impact
? To ensure that breaks are pre-approved by SME, Team Leader or Manager
? Strong problem resolution skills
? Escalate unresolved calls to the resolution support team
? Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
? To maintain a high degree of customer service for all support queries and adhere to all service management principles
? Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI
Requirements:
Minimum High SchoolExcellent communication skills in French (oral and written)Typing Speed – 30 words per minutePrevious Customer Service ExperienceValid work PermitValid PassportSense of responsibilityIndependent and customer friendlyCertifications (Optional) ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NjI5MjA4MDc/c291cmNlPWd1bXRyZWU=&jid=377167&xid=462920807
7h
1
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They are looking for an Office Manager & Personal Assistant with a minimum of 3 – 5 years’ experience to assist their Managing Director and General Manager at their office in Johannesburg.
Primary Responsibilities
Reporting to senior management and performing secretarial and administrative dutiesAnswer and direct phone callsLiaise with senior managers to handle requestsBook travel arrangements (transport and accommodation)Develop and maintain a filing system and assist in the preparation of regularly scheduled reportsCapturing data into project files of invoices, fuel slips and delivery notes from siteMaintain contact lists of suppliers and update their pricing lists regularlyProvide general support to visitorsScheduling appointments, maintaining an events calendar, and sending remindersOrdering office supplies and replacements, as well as managing mail and courier servicesCopying, scanning, and emailing documents, as well as taking notes
Additional Responsibilities
Interact with new and existing customersAid in the development of new and improved processes to guarantee efficient delivery of the projects
Requirements
Licensed to work in South AfricaDriver’s license essentialAbility to manage diverse, simultaneous projects of varying complexitiesProficiency in Microsoft Office applications such as Excel, Word, Outlook,Strong communication skills
Soft Skills
In addition to the hard skill requirements our client is also looking for candidates that are:
Willing to take on additional responsibilityEnthusiasticEnergeticSelf-motivatingExcellent communication skillsApproachabilityIntercultural sensitivityEnglish both written and verbal is essential
Travel
90 – 95% of the candidate’s time will be in the office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTEzNzQ2NTg3P3NvdXJjZT1ndW10cmVl&jid=1222624&xid=1913746587
7h
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Urgently in need of a Channel Manager!
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approach t...
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7h
1
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Who are we: A distinguished FMCG business headquartered in Zambia, with a strategic presence across the African continent. Who are we looking for: A Country Head for the South African business. What will you do: The role requires intensive planning, developing, maintaining, and improving for Sales strategies and Distribution Expansion of allocated Regional Market/ country to make organization profitable.The position will drive operations to influence market growth and exceed the financial objectives of the Organization.Key Responsibilities 1.Leadership Role:The very first role of the Country Head is to provide leadership over the sales department. The Country Head oversees developing weekly/monthly/annual and seasonal sales targets for the export department, examining growth opportunities, enabling sales improvements, product mix development, and taking responsibility for the department’s performance against targets.2.Strategy: The Country Head also plays a major strategic role in the concerned department. He is tasked with implementing sales strategies that further the department’s agenda and drives enhanced revenue generation for the business. The Country Head delivers an optimized market mix relative to the core target consumers and identifies the roadmap that will lead to achievement of the department’s goals as well as the overall goals of the business. The Country Head, along with the senior management, creates and implements sales action plans that incorporate key actions that work to set KPI’s for the business.3. Analytics: The Country Head utilizes analytics tools and works with the analytics team in undertaking detailed analyses of sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to senior sales management. Through his various research and analyses, the Country Head identifies areas of improvement in sales strategies and with a view to establishing actionable insights for the improving of sales and business profits.He also monitors and observes the brand and makes forecasts, identifying new trends ahead of the curve, hence, offering the business a competitive advantage and keeping it ahead of its competition in the market.4. Productivity and Financials:- Ensure the smooth flow of information that is to be used for strategic business decisions by Sales Manager/RSM/SO ensuring that the financial/Sales data/information provided is factually correct.5.Collaboration:The position of Country Head is also highly collaborative and, as such, the Country Head teams up with other departments to support and drive sales and conversion.In this collaboration, he also monitors the development of the business’s product from its conceptualization through to its testing and launch and, therefore, carefully understands the product whose sales he is supposed to spearhead, making it easy to tailor unique strategies around that product.6.Knowledge/Relationships/Opportunity: The Country Head is also tasked w
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7h
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Client Relationship Management and Retention
· Maintaining constructive contractor company relationships with a focus on client retention and solution utilization
· Report on subscriber engagement, risks and health
Portfolio Growth
· User needs identification
· Product and solution functionality specification identification
· Product and solution demonstrations and upselling e.g. Elevating contractor subscriptions, converting subscriptions to basic employer license, conducting functionality
demonstrations.
Contractor Portfolio Management
· Conducting contractor on-boarding and subscriptions
· Provide user support on assigned contractors
· Conduct subscription renewal liaison
· Manage contractor status
Provide user support (In-bound)
· Provide user support for in-bound queries and questions on the Company system
· Provide basic administrative guidance and or referral to safety file administration partners
Telesales (Out-bound)
· Conduct and or participate in telephonic canvassing on generic or new products and features to existing clients and new prospects
Compliance verification
· Conduct document verifications (as and when required)
System administration
· Complete all administrative data capturing on a daily basis (as required)
· Maintain accurate client engagement records on in-bound and out-bound activities
· Assist with invoice reconciliation on the billing system as required
Managerial Support
· Management reporting on productivity
· Assist with any additional reporting, report input or report generation (as required)
· Attend and prepare for all individual and team engagements as scheduled by the manager
· Assist with new team member orientation and training (as required)
Requirements
Qualification
· Grade 12 (South Africa) or any similar qualification
· End-user application certification
· Relevant first degree or diploma in any of the following fields HSE, Logistics,
Experience
· Previous support center experience
· Performance reporting
· Salesforce or another CRM tool
Technical Skills
· Excellent relevant international language proficiency
· Customer Relationship Management
· CW system user skills
· End-user applications
· Report writing skills
· Sales skills
· Call center skills (telephonic and chat)
· Contractor management
· ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI2Njg1NzQ1P3NvdXJjZT1ndW10cmVl&jid=1167723&xid=2626685745
7h
1
Technical Architect – Solutions Architecture
Location: Pretoria, Gauteng, South Africa
Company
Our client, a multinational professional services company that specialises in information technology services and consulting, is looking to hire a Technical Architect to join their team in Pretoria.
Job Description
We are looking for people with breadth of knowledge across all IT components driven by business
aspirations and requirements. This knowledge is used to assess current architectural maturity and to
recommend / shape a future architectural goal state, including architectural standards, patterns and
platform services.
Key Competencies
Deep technical skills and experience in one or more technology architecture domains
Ability to develop implementation plans and estimates that serve as input to the business case supporting the technology implementationKnowledge across old and new technologies is also key as the solution architect can understand how existing solutions will co-exist and integrate to the new
Responsibilities
Driving the necessary sign-off of the solution with proper input from the Operating Groups on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)Managing the sales team, Subject Matter Experts required during the sales process and the communication/collaboration with the delivery organization(s)Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standardsInterfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliverUnderstand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offeringsPreparing the BD spend estimate, schedule, work plan, resource/sourcing planCollaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal groupsAligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions
Qualifications Required
Bachelor’s degree in Information Technology, Comp...
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7h
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POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
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7h
1
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DUTIES & RESPONSIBILITIES
Plan working time in accordance with the requirements of the audit schedulePrepare personal audit working documents in accordance with instructions from the audit team leader and the internal requirements of the companyDuring the on-site audit:Arrive promptly on time for the auditCollect objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees’ activities; recording this evidence in “Audit Notes”Assist the audit team leader with the classification of audit findings and preparation of reportsAs necessary, support the audit team leader during meetings with the audit customerPromote a positive professional image, including the wearing of PPE as required by the customerRespond to customer questions relevant to the audit and certification processesInform the Certification Manager of customer complaints, and raising these on the CAPA systemAttend staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification ManagerTake responsibility for maintaining his/her appointment as an auditor by:Attending at least one auditor experience exchange a yearProper time managementEnsuring that auditing work is monitored by a competent auditor as required, and at least once every three years; studying and learning from the monitoring results; taking any corrective action necessary to improve skills and knowledgeEnsuring participation in a minimum of two external audits within the appointment period (3 years)Maintaining knowledge of latest information on material technology best practise through Continual Personal Development (CPD) training exchangesMaintaining CP- SG/PV registration where necessary to support the RBI TeamImplement and adhere to the company’s South African Group management system requirements
Single Assignments
Beside the above listed job duties, special assignments have to be carried out based on the instructions of the direct superior. Those special assignments are usually connected to above listed activities or those assignments are a result of company policy.
COMPETENCIES
Good command of the English languageBudget management, milestone trackingStrong communication skills, strong collaborative skillsComfortable with PowerPointStrong knowledge and understanding audit principles, procedures and methodsStrong analytical and problem-solving skillsAttention to detail
...
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7h
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