Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Results for sales assistant in General Worker Jobs in KwaZulu-Natal
1
SavedSave
To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high quality service delivery to customers
*Monitor the successful delivery of operational targets according to client agreements*
Review performance metrics and address service issues with relevant managers
Monitor service levels, customer experience, quality, compliance measures on a and address inconsistencies
Devise and monitor the implementation of effective communication structures
Motivate and manage performance of Head of Ops / Senior Ops Managers
Review monthly forecasts and plans
Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement
Ensure service levels are aligned to customer SLA
*Manage the growth and development of the client portfolio*
Identify opportunities and engage with clients
Monitor new technologies and practices
Assist in developing solutions for potential new clients.
Responsible of end to end customer contact processes
Approve best practice and continuous improvement plans and make recommendations based upon the employee and customer insight.
Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies.
*Manage the client relationships*
Enhance the quality of customer interactions, quality assurance, compliance, regulation and legal obligations
Deliver cost efficiencies and increase in Customer Satisfaction Scores.
Manage the client relationship
Engage with clients on identified opportunities
Contract management
*Financial Management*
Approve the final forecast and analyse annual budget figures
Review and evaluate rolling forecasts for 12 months
*Skills and Competencies*
Planning and Organisational Skills
Strong and adaptable communication skills
Leadership skills
Business Analysis
Financial management
Strategic thinking with the ability to conceptualize
Coaching Skills
Relationship Management
Adaptability / Resilience
Initiative / creative thinker
Innovative
Effective conflict management skills
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsourced contact centre operation
PMO experience essential
Transitions Experience essential
Insurance and Financial Services Advantageous
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243581&xid=1555_55895
2y
1
SavedSave
A dynamic Managed IT Services Provider in Durban seeks technically strong and ambitious IT Desk Technician. Your role will be to schedule callouts, site visits and provide emergency support to customers in a customer facing and highly visible role as part of the job function. Based on the information provided in the support tickets the Field IT Technician will either accept and resolve the incident or identify it for escalation to the relevant team for resolution. In addition, the candidate will assist with the sales cycle and other support where required.Duties:Handling responsibilities – Review all assigned tickets and ensure scope is present in ticket and is clearly understood.Request clarification if anything is unclear.Correctly log incidents, categorising and prioritising them while ensuring to have a clear understanding of the problem.Monitor assigned tickets to ensure no scheduled callouts or visits go unnoticed.Effectively manage customer expectations with timeous updates, clear telephonic communication and direct updates to the clients’ nominated point of contact throughout the support process.Co-ordinate all scheduled activities with the Service Co-ordinator.When no callouts are scheduled the Field IT Technician will be required to assist other areas in clearing ticket queues.Sign off’s always to be obtained and notes reinterred into the ticketing system.Effective log time and mileage.Proactive Tasks - Complete routine proactive maintenance where needed.Maintain and develop own knowledge and skills to assist with first time fault resolution.Communicate critical site issues to the company’s Account Management team when and as needed.Teamwork - Collaborate with the team to ensure that tickets are closed timeously, and queues are not unwieldy.Attend monthly team meeting with team and be prepared for queries on tickets.Update the company Knowledgebase and Documentation as information is gained or where needed.Customer Relationship Management - Promote and represent the company’s brand and values at all times.Respond to clients’ requests as quickly and efficiently as possible.Drive the development of strong relationships between company and its clients at all times.Contribute towards client satisfaction wherever possible.Take every opportunity to help colleagues delight clients at all timesAssist Sales Team where required and escalate sales opportunities by recommending technical resolution where issues are systemic or chronic.Additional Responsibilities - Identify areas for improvement and make constructive suggestions for change.This job description is not exhaustive and may be subject to change depending on business requirements.All works to be completed as set out by Ways of Work provided.Requirements:Qualifications – Grade 12 Senior Cert
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214736&xid=1320_14053
2y
1
SavedSave
Branch Manager Pest Control Officer - Durban A company in Durban in the pest control, hygiene and fumigation industry has a vacancy for a Branch Manager (must be a registered Pest Control Officer).JOB FUNCTIONTo manage all operational activities of the branch including promoting the sales of pest control, hygiene and fumigation servicesQUALIFICATIONS/EXPERIENCE• Grade 12• At least 1-2 years’ experience as a branch manager in the pest control, hygiene and fumigation services industry• At least 3 – 5 years’ experience as a sales rep in the pest control, hygiene and fumigation services industry• Must have a PCO registration with Fumigation listed on their certificate. (Pest Control Officer, registered with the Department of Agriculture with permission to do fumigations)DUTIES & RESPONSIBILITIES INCLUDE:• Manage the day to day activities of the branch• Manage the call activity reporting weekly• Manage the Sales Reporting weekly• Manage monthly call reporting measurement• Manage monthly sales reporting measurement• Weekly reporting / feedback to Sales Reps - Call Reports and Sales Reports• Manage Sales Targets• Manage Call Activity Targets• Training of sales team where need be• In market meetings with Sales Reps / site surveys /Tender meetings, briefings• Assist Sales Team with identifying target markets• Assist Sales team with CRM ( Customer Relations Management) especially customer retention• Manage relationships with Top Key Accounts in conjunction with Sales Reps• Identify Group based sales opportunities / cross selling opportunities• Hold Sales Meeting with team feedback and strategy• Prepare Monthly Sales Reports for Head Office• Share Monthly Sales Tracking reports with Head Office• Supply Financial Manager(head Office) with Monthly sales for Auditing of Commission payable• Supply report of achieved Incentive Targets for payment to Financial Manager• Support admin staff with Debtors collections when necessary• Support Sales Reps with resolving customer complaints when need beSalary is market related.Apply with CV in MS Word, stating current salary and availability.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189756&xid=1266_50318
2y
1
SavedSave
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
*Job Objectives:*
* To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
* To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
* To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
* To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
* To prevent wastage in own area by adhering to stock rotation principles.
* To prevent stock losses by following all risk management policies and principles.
* To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
* To implement product merchandising by following the merchandising guidelines and procedures.
* To adhere to all store standard operating procedures.
* To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
*Knowledge:*
* Desirable: Basic health, fitness and supplements product knowledge
* Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
*Skills:*
* Essential: Good communication and interaction skills
* Customer and service orientation
* Selling skills
* Merchandising skills
* Desirable:
* Basic computer literacy
*Competencies:*
Essential:
* Relating and Networking
* Persuading and Influencing
* Delivering Results and Meeting Customer Expectations
Desirable:
* Following Instructions and Procedures
* Presenting and Communicating Information
* Achieving Personal Work Goals and Objectives
*Experience:*Essential:
* At least 1 year related experience
* Selling skills; customer related training
Desirable:
* Experience working with sports nutrition and vitamin related products
*Education:*
* Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
* Desirable: Sports / fitness / nutrition qualification
*Contractual Hours:*
* 38 - 40hrs
*Kindly note only applicants who meet the minimum requirements will be contacted.**All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.*
*Experience:*Essential:
* At least 1 year related experience
* Selling skills; customer related training
Desirable:
* Experience working with sports nutrition and vitamin related products
*Education:*
* Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
* Desirable: Sports / fitness / nu
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242873&xid=1555_54942
2y
1
SavedSave
The purpose of the job is to optimise the CMT, Converting and Fabrication production processes in order to achieve the BU objectives. The incumbent will be reporting to the General Manager.Requirements for Applicants Educational:• Industrial EngineeringExperiential:• 5 years’ in Production Management experienceKey Performance Areas Associated Tasks Strategy:• Implement new equipment/technology/processes in accordance with the Manufacturing Strategic Plan• Achieve/exceed the annual Manufacturing Operational Plan in accordance to set targets.Planning:• Plan, schedule and monitor production (Sales requirements, stock levels, maintenance requirements, machine changes, etc.)• Approve Production Plans.Production Management:• Monitor plant utilisation and efficiencies and action non-conformances.• Optimise the manufacturing processes and maintain manufacturing efficiencies.• Ensure optimal and efficient use of resources.• Ensure correct start-up procedures are complied with and that machinery is running at the start of the shift.• Balance the production lines (manning levels).• Assist with ad-hoc projects.• Ensure all planned maintenance schedules are adhered to.• Analyse daily variances and identify opportunities for improvements.• Investigate and resolve manufacturing related problems and sub-standard performanceSHE:• Conduct continuous Risk Assessments in the workplace• Conduct Planned Task Observations in the workplace• Identify potential hazards and critical safety issues in the workplace• Address workplace hazards and risks• Apply safety, health and environment practices and legal requirements when working on machinery and equipmentQuality Management System:• Improve employee awareness of Quality Targets and Objectives• Achieve PPM targets• Notify the Quality Department of any non-conformances which may lead to product rejectionsPolicies and Procedures:• Develop and update Manufacturing Policies, Procedures, Protocols, Work Instructions, Codes of Practice, etc.Financial Management:• Provide input into the budgeting process• Monitor performance against budget (expense controls, variances, etc.)• Initiate requests for CAPEX/Disposal/Transfers• Participate in the Audit process• Adhere to Financial Policies and Procedures• Protect company assets (working capital & fixed assets)• Detect and prevent fraud• Promote good Corporate GovernancePeople Management:• Ensure an enabling climate / culture• Manage individual, team and departmental performance to achieve organisational objectives• Manage labour complement and stability in line with budget• Participate in the implementation and utilisation of equity related processes• Achieve targets for the Department• Obtain approval for and recruit and select employees in the area of responsibility• Plan, organise and monitor work in own area of responsibility• Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning• Determine the training needs of t
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjU2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774966&xid=1108_176568
2d
1
SavedSave
The purpose of the job is to optimise the CMT, Converting and Fabrication production processes in order to achieve the BU objectives. The incumbent will be reporting to the General Manager.Requirements for Applicants Educational:• Industrial EngineeringExperiential:• 5 years’ in Production Management experienceKey Performance Areas Associated Tasks Strategy:• Implement new equipment/technology/processes in accordance with the Manufacturing Strategic Plan• Achieve/exceed the annual Manufacturing Operational Plan in accordance to set targets.Planning:• Plan, schedule and monitor production (Sales requirements, stock levels, maintenance requirements, machine changes, etc.)• Approve Production Plans.Production Management:• Monitor plant utilisation and efficiencies and action non-conformances.• Optimise the manufacturing processes and maintain manufacturing efficiencies.• Ensure optimal and efficient use of resources.• Ensure correct start-up procedures are complied with and that machinery is running at the start of the shift.• Balance the production lines (manning levels).• Assist with ad-hoc projects.• Ensure all planned maintenance schedules are adhered to.• Analyse daily variances and identify opportunities for improvements.• Investigate and resolve manufacturing related problems and sub-standard performanceSHE:• Conduct continuous Risk Assessments in the workplace• Conduct Planned Task Observations in the workplace• Identify potential hazards and critical safety issues in the workplace• Address workplace hazards and risks• Apply safety, health and environment practices and legal requirements when working on machinery and equipmentQuality Management System:• Improve employee awareness of Quality Targets and Objectives• Achieve PPM targets• Notify the Quality Department of any non-conformances which may lead to product rejectionsPolicies and Procedures:• Develop and update Manufacturing Policies, Procedures, Protocols, Work Instructions, Codes of Practice, etc.Financial Management:• Provide input into the budgeting process• Monitor performance against budget (expense controls, variances, etc.)• Initiate requests for CAPEX/Disposal/Transfers• Participate in the Audit process• Adhere to Financial Policies and Procedures• Protect company assets (working capital & fixed assets)• Detect and prevent fraud• Promote good Corporate GovernancePeople Management:• Ensure an enabling climate / culture• Manage individual, team and departmental performance to achieve organisational objectives• Manage labour complement and stability in line with budget• Participate in the implementation and utilisation of equity related processes• Achieve targets for the Department• Obtain approval for and recruit and select employees in the area of responsibility• Plan, organise and monitor work in own area of responsibility• Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning• Determine the training needs of t
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjU2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774966&xid=1108_176568
2d
1
SavedSave
New position available for a Chief Chemist for our client in the Chemical & Hygiene Industry. The position is based in Durban.
The purpose of the Chief Chemist and R&D Lead will be to act as the Product Information Officer (Technical, Safety, Certifications, Approvals and Registrations), Chemistry Support in all its spheres, and to provide the necessary training to the Sales team.KPIs
Plans directs and manages the full laboratory function and its staff ensuring that the correct capabilities and resources are present to support the full QA and technical functions required.
Coordinates and directs research and development, product chemistry, optimised and accurate chemical manufacturing processes, ingredient and product analysis and verification, problem identification, modification of formulas.
Coordinates scaled up plant manufacturing processes according to HSE and ISO operational protocols and applicable government regulations; Provides technical training at plant level as required.
Reviews operational reports to make sure that quality standards, efficiency, and expenditure schedules are met.
Interprets results of laboratory activities to laboratory personnel (mentoring), and management, and prepares reports and technical papers.
Prepares and updates Safety documents for the company products as regulated (Technical, SDS and TREM); provides guidance concerning statutory Risk and Safety nomenclature needed for each product. Verifies Technical Information on product labels and product technical data sheets.
Liaise with Toll manufacturing customers and agree / approve all product manufacturing processes and QA measures.
Liaise with Suppliers regarding technical matters and stays up to date with latest formulatory trends in the detergent industry. Looks for opportunities to optimise chemical performance/cost.
Responsible for System inputs and Change Management.
To build and maintain product formulation data base (spread sheet with hyperlink references).
Background function
To build an approved, supplier/ ingredient data base.
To Create Procedures and Works Instructions for all new QA and R&D tasks as required by the companies Quality Management System.
Assist with product formulation costings.
Safety Responsibilities
Responsible for full SHE functions within the role related to equipment operations, materials handling, as well as the safety of direct reporting staff and other persons in the immediate work area.
Ensure workplace safety standards are also governed by law in the form of the Occupational Health & Safety Act.; its directives must be obeyed.
All safety incidents or near misses within respective work environment/s are to be documented and investigated.
Main Working Relationships
Internal
Company Directors
Laboratory Staff
Plant personnel
Procurement personnel
External
SECTOR: Cleaning and Hygiene
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA0MS9BSw==&jid=1811595&xid=E.L002041/AK
2d
1
SavedSave
Who We Are: An Australian digital marketing agency based in Sydney and Melbourne serving clients in Australia, Canada, US, UK and India.
Who We Are Looking For: A Web Developer
What Will You Do:
Your job will be to build, test and optimise custom websites and landing pages using the WordPress platformYou will be in charge of ensuring the website is created in accordance with my companys SOPsYou will collaborate with graphic designers and account managers to complete the project, troubleshoot potential issues and make updates as requiredYou will also be responsible for applying various updates and implementing changes on existing websitesYou will give technical support in different areas including, but not limited to: website hosting, email hosting, CRM and marketing automation tools
What You Need:
Minimum 4 years of experience setting up WordPress environments for websites and landing pagesAbility to use Figma design platform to source the designAbility to cooperate with web designers to match visual design intentAbility to write custom code when necessaryAbility to integrate various 3rd party tools into WordPress websiteAbility to apply regular CMS, plugins updates as requiredAbility to optimise pages for speed and performanceAbility to quality-test and troubleshoot the website in various browsersExperience building online stores using the WooCommerce platformAbility to create and maintain standard operating procedures (SOPs)Ability to stay plugged into emerging technologies/industry trends and apply them to operations and activitiesAbility to ensure 100% of clients’ websites are following the best SEO practicesAbility to provide technical web support and assist account managers in clients’ requests for web changesAbility to manage and maintain server/hosting/domainAbility to set up email servers and supportAbility to set up and integrate CRMAbility to set up sales funnels (email sequences, webinars, eBooks, automated funnels for client and staff onboarding)Ability to troubleshoot various technical issues
Benefits of Working with Us:
Attractive monthly salary and holidaysOpportunity to learn and grow your skills in CRM setup, Web Design, SEO, Sales FunnelFlexible working time and locations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTUwOTIxMzEzP3NvdXJjZT1ndW10cmVl&jid=1555867&xid=2150921313
3d
1
SavedSave
Main Purpose of Job
Develop and maintain existing and new customer relationships to generate income for the business unit. Actively promote and sell the company’s products to achieve or exceed budgeted revenue and sales margin targets.
Duties and Responsibilities
• Provide sales and customer support to existing and potential customers
• Achieve sales revenue and margin targets as agreed with management
• Provide punctual and accurate reporting on budgeting, forecasting, branch and client visits reports
• Ensure that stock is accurately managed and controlled
• Present new products and services to existing and potential customers
• Ensure that customers are always well informed
• Apply pricing structures that are in line with sales and margin objectives
• Investigate and present new avenues of revenue to management
• Organise and facilitate any potential demonstrations and/or training sessions as required by customers
• Support financial management by assisting in recovering outstanding debtors
• Communicate competitive pricing and discount requirements
• Prepare quotations and issue invoices timeously
• Keep abreast of new technologies
• Ensure compliance with SHERQ policies, practices and procedures
• Maintain and promote good internal and external customer relationships
• Lower individual operating costs
• Ensure PDI and purchase requisitions are completed accurately and timeously
• Adhere to company policies and procedures
Key Competencies/Skills
Decision makingProblem solvingAbility to work under pressureBudgeting and variance reportingBusiness acumenAction oriented and results drivenAttention to detailAnalytical thinkingCustomer service orientationConfidentiality and ethicsPlanning and organisingEmotional intelligence (EQ)Self-managementUnderstand basic financial principlesComputer literatePresentation skills
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzAzODUwNTg/c291cmNlPWd1bXRyZWU=&jid=376664&xid=370385058
3d
1
SavedSave
Our client is an innovative marine safety company providing safety equipment, lifeboats, life rafts, chandling, fire services to the leisure and commercial marine sectors. Their focus is on marine safety with a proven track record for sales and servicing of reliable, quality survival craft and equipment. Offering benefits such as medical and pension with market related salary, monthly commission, and travel reimbursement.
Sales Representative
Durban
As the Sales Representative, you will be responsible for servicing existing clients and identifying new market opportunities and potential clients. Part of your role will be to meet with clients on a regular basis, both on and off-site. You will negotiate contracts with customers, develop customer accounts and offer additional value-added services. Assisting the finance department with customer queries, liaising and negotiating with suppliers and lead times, will form part of your role. You will set quarterly sales strategies, planning and execution.
You have a Sales and Marketing Certificate or diploma with 4 years marine service industry experience and are technically competent. You are experienced in sales negotiations, have excellent communication skills and are well experienced on a CRM system. You have a reliable vehicle and a valid driver’s license. Your passion for sales and good administration and marketing skills will set you apart from the rest.
To apply send your CV to lientjie@shrgroup.co.za, by the 1st June 2022, Wednesday. Include a short summary in your email, regarding your relevant experience for this position. I look forward receiving your application.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODE5NDU4MTE4P3NvdXJjZT1ndW10cmVl&jid=1251892&xid=3819458118
3d
1
SavedSave
Our client in the Durban area is recruiting for a Branch Supervisor, to assume overall responsibility for the effective operations and profitability of the branch.
To actively sell company products and ensure sales targets and growth is achieved.
To supervise representatives.
Achievement of all sales targets and growth
Sell, promote and Market the companys Products and ensure that the following is achieved:
Performance of sales activities
Promote and sell new products as the Bank introduce same from time to timePhone clients for sales (Tele-Sales)
Application administration and costs
Capturing of Loan ApplicationsCheck loan application documentation for accuracy, authenticity and compliance to Policy and Procedures as well as completeness
Sales focus
Maintain responsibility for the branches Profit & Loss and BudgetDetermine the critical success factors for new customer acquisition and customer retention
Risk and compliance management
Ensure preventative measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to relevant legislationIdentify, evaluate and monitor and make recommendations deemed necessary to the respective risk and compliance champion in order to assess, reduce, eliminate or control any current or prospective risks to the company arising from violations of, or non-conformance with, laws, rules, regulations, prescribed practices, internal policies, procedures and ethical standards
People management and development
Responsible for training and development of branch staff, assessing team member needs and finding resources to address applicable needWorking with HR, interview, hire and terminate branch team members
Customer service
Create and maintain productive relationships with internal and external clients by providing advice and assistanceCreate understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
NQF6
RE5
5-10 years experience in Management/Oversight/Supervision in the Financial Services environment
Full Rep in all Product Categories
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjU5MTY0NDM1P3NvdXJjZT1ndW10cmVl&jid=534705&xid=1259164435
3d
1
The depot supervisor will manage the Germiston or Richard’s Bay depot. The depot will service the needs of collect, walk-in and cash customers, as well as small truck deliveries to customers surrounding the depot locations. The goal of the depot supervisor is to ensure the site is managed cost effectively and efficiently through the team on site to provide outstanding customer service and experience.
EE Sage Line 500 Manufacturing Warehousing Depot Supervisor (Building Material), Richards Bay, Pension + Medical + Housing All + 13th Cheque
Requirements:
Education: Diploma (logistics, supply chain, business management, operations management or related field).Work Experience: a minimum of 3-5 years working in a manufacturing environment with logistics or warehousing experience in a similar role. Management experience in a similar role (added advantage)Computer literateSystems experience: Sage Line 500 or any other enterprise resource planning tool, MS Excel, Google slides, transport management system and Google SheetsForklift Licence (added advantage)
Duties:
Customer service
Understand the products and services we offer as a business.Handle all counter sales for collection, walk-in and cash customers.Maintain accurate documentation, record and file all paperwork for customer service activities and discussions.Align with existing customer service procedures, policies and standards.Elicit customer feedback to improve service offering at the depot.Assist to coordinate and manage customer focused activities aimed at promoting the business e.g. promotional days, training days, product launches, customer visit days etc.
Operations
Ensure health and safety regulations are adhered to by everyone on site (customers, employees and transporters).Supervise day-to-day operations of the depot.Develop and manage the approved budget for the depot to ensure costs are lower or in line with the budget.Analyse cost variances to understand cost drivers and implement solutions to prevent cost creep or excessive expenditure.Improve processes to increase efficiency of the depot.Develop an operating framework that will continuously run even if some team members are absent, to ensure daily operations are not affected.Work hand in hand with customer service, planning and logistics teams to ensure activities run smoothly at the depot.
Stock manag...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc1MzgyOTUwP3NvdXJjZT1ndW10cmVl&jid=1722921&xid=4275382950
3d
1
SavedSave
JOB PURPOSE
Assists in planning and implementing pursuit of strategic opportunities forBusiness Insurance, by cultivating client relationships or other commercialrelationships and identifying new markets for Business Insurance products orservices.
RESPONSIBILITIES
Business DevelopmentCustomer Relationship Development / ProspectingCustomer Needs ClarificationSell Customer PropositionsSales Opportunities CreationCustomer Relationship Management / Account ManagementCustomer Relationship Management (CRM) DataOperational CompliancePersonal Capability Building
BEHAVIORAL COMPETENCIES
Customer FocusDrives ResultsCommunicates EffectivelyInterpersonal SavvyManages ComplexityPersuadesCollaboratesBeing Resilient
SKILLS
Customer-Focused ApproachUnderstands Customer NeedsBuilds RapportVerbal CommunicationPolicy and proceduresCommercial AcumenNegotiates TacticallyCloses EffectivelyKnows the Buying InfluencesManages Customer IndifferenceStrengthens Customer ConnectionsEffectively Presents Solutions
EDUCATION
General EducationMatric/SAQA Accredited Equivalent (Essential)Full FAIS accreditation (150 credits) (Essential)RE 5 (Essential)RE 1 (Advantageous)
EXPERIENCE
General Experience
3-6 years industry and commercial experience
ADDITIONAL INFORMATION
*SAQA Accredited Equivalent - it is the onus of the applicant to provide TIH andits subsidiaries with certified evidence that their qualification(s) meet theequivalent NQF level required for this role at time of application.*Financial Sector Conduct Authority (FSCA) competency requirements: FAISrecognised qualifications / Regulatory Examinations / Class of BusinessCertification and / or CPD according to your DOFA (where applicable). As aregistered Financial Service Provider, we are mandated to ensure that all ourrepresentatives are and remain fit and proper at all times. By applying for thisrole, you consent to having your relevant qualification and or accreditation orconfirm that you are working towards meeting the competency requirements. Youfurther consent to the relevant information being verified.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDQzNjI5MTM0P3NvdXJjZT1ndW10cmVl&jid=1684803&xid=4043629134
3d
1
SavedSave
Introduction
Our client requires the services of a Direct Business Sales Consultant at their head office based in Johannesburg. To grow their core business portfolio by engaging and on-boarding new business clients whilst ensuring that the customer is placed at the heart of all sales and commercial decisions in line with all customer experience strategic objectives.
Job description
To source leads or potential clients by hunting and cultivating strong relationships with third parties, partner companies and existing clients.Generation and conversion of self sourced leads through referrals, networks and research.Pro active mining defined sources of business to acquire new subscriptions.Development of a pipeline to work from through referrals, marketing online, word of mouth, networking with current clients.Present, promote and sell products to existing and potential customers, while ensure the offering meets the needs of clients.Follow up on leads provided and regular engagement with existing and prospective customers.Ensure accuracy of client documentation and manage our requirements.Maintain a high level of relevant product knowledge in order to have a meaningful conversation with customers.Report on sales activities to management on a weekly basis.Provide feedback to management on ways to enhance sales, improve the Tracker Brand, and opportunities to deliver greater value to customers by extending the customer offerings.Interact with clients according to client first principles and conduct a needs analysis to assist clients to better understand their requirements.Implement a sales approach in line with the Customer Value Proposition (CVP) framework, but also apply individual sales techniques, approaches and methods to conduct the needs analysis and proactively engage prospective customers to acquire the sales.Plan and execute work to achieve service level agreements, standards and turnaround times in line with value proposition i.e. efficient client service in line with SLAs.Follow sales and other processes (dependent on the product/s sold) to accurately and efficiently process customer documentation requirements for products sold.Understand and remain up to date with FAIS complete disclosure to clients in terms of accreditation, service fees and commission as outlined in terms of the Financial Advisory and Intermediary Services Act (FAIS).Ensure record keeping requirements as outlined by FAIS and the Financial Intelligence Centre Act (FICA) are implemented and adhered to.Ensures compliance to all applicable legislative requirements such as the Code of Banking Practice, National Credit Act, Companies Act, Consumer Protection Act, etc.Ensure implementation and adherence to all internal risk related policies and gu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODc2ODYzNTA/c291cmNlPWd1bXRyZWU=&jid=1545807&xid=187686350
3d
1
SavedSave
Client based in Durban seeks the services of Sales Rep to prospect for new business from the corporate and SME business sector and maximizing sales activity and prospect conversion rates. You dont take No as an answer and you are a truly perseverant person. Youre passionate about closing a deal and always looking for new business growth. If successful in the role, the next step is to become Branch Manager with own P&L management (min 3 years of growing revenue).
Principle Accountabilities:
To manage and complete all activity in the Igloo and Salesforce databases.To achieve targets in line with the company budget.To visit both existing and potential customers maximizing rental and contract opportunities.To represent Petit Forestier at FMCG or Logistics partners events.To use LinkedIn Sales navigator to introduce Petit Forestier to prospects and update accordingly your profile with regular products or industry related news.To maintain a strong pipeline for future business.To ensure leads are contacted, professionally followed and converted.To develop a weekly tele sales and new business customer visit plan.To update Greenforce CRM to accurately record information.To achieve a monthly target in line with the budget and be able to explain the gaps.To update and report to the Managing Director your monthly achievements and future targets.Assist workshop manager in his tasks with customers.
Measures of Success:
Achievement of contract targets and increasing the size of Petit Forestier fleet.Quotation Submissions.Adherence to Igloo and Greenforce completionA fluid Top 10 database and creating clear reports to management.A strong VIP database.Developed a solid network of customers and partners.
Essential:
Proven tele sales and cold calling experience.Excellent negotiating skills.Proven record of consultative selling.Team Player.Excellent communication and interpersonal skills.Good knowledge of CRM systems (Salesforce would be a big bonus).Growth mind-set / New business hunter.
Desirable
Knowledge and experience within the commercial vehicle or FMCG industry on the supply side.Contract Hire experience.Experience of sales within the transport industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTQzMzE2MTE3P3NvdXJjZT1ndW10cmVl&jid=1200066&xid=3143316117
3d
1
SavedSave
CXP are looking for exceptional individuals who are highly skilled in sales with the ability to provide world class customer service, to join our team in insurance who service UK clientele.
Requirements:
Covid19 Vaccination Certificate Original ID DocumentTax NumberBank Account registered in own nameNational Senior CertificateCompleted tertiary qualification/ studying towards a qualification *PreferredClear Credit and Criminal recordComputer literate2 years’ experience in Outbound Sales or Cold Calling EnvironmentAbility to upsell & cross sell international products/ servicesProven experience in the insurance/ financial spaceProven track record of high performanceExcellent command and use of English, both written and VerbalAttention to detailStrong analytical and numeric skillsAble to navigate through various systems at onceGood attendance and performance recordReliable transport to Umhlanga
Duties Include:
Upselling and cross selling products via telephone.Handling customer enquiries via email and telephonically.Proactively identify issues and problems before they arise.Assist with escalated calls and complaints in line with procedures.Providing world class customer service to international clients.Working with various parts of the business to resolve issues.
Working Hours
Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).
Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.
*Shortlisted candidates will be required to complete a game based assessment as part of our recruitment process. This process will require you to download an application onto your chosen device. The game requires stable internet connection throughout the duration being played.
Successful Candidates should be prepared to commence work 24/01/2022.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzA1NTYyNDc1P3NvdXJjZT1ndW10cmVl&jid=803438&xid=2305562475
3d
1
SavedSave
Business Description:Personal Finance provides clients in the entry, middle, affluent and self-employed markets in South Africa with a comprehensive range of financial service solutions to facilitate their long term wealth creation, protection and niche financing needs. Company is looking for experienced life and investment financial advisors to be based in its Kwa-Zulu Natal. Company offers the following:ü Provision of office space and full infrastructure for financial advisorsü Full suite of administration services, i.e. new business finalisation, client services and client retention mechanismsü Telephony services, i.e. internet, email, telephone, voice logging, secure storage of data, full suite of Microsoft accessü Access to business coaching and client advice supportü Assistance with practice managementü Training support, i.e. technical and soft skills trainingü Access to an effective lead generation systems and trainingü Support with succession planningü Support with unlocking of equity from adviser practices Output/Core Tasks:ü Establish long-term relationships with clientsü Financial planning for clientsü Focus on identifying client needs and then offer suitable financial solutionsü Provide excellent service orientation and frequent contact with clients Requirements:Matric or NQF4 equivalent certification (Essential)Tertiary Certificate and or Degree (Essential)Financial qualification and or RE5 accredited (Beneficial)Drivers license with own vehicle (Essential)Sales Experience and Skills (Essential)1 year financial industry experience (Beneficial)Latest 6 Months commissions statements (Beneficial) Remuneration and benefits:Choice of different Sanlam adviser contractsUp to 90% commissionVesting Bonuses for the first 2 yearsPerformance Bonus (13th cheque) in DecemberAssistance with the purchase of technology equipmentMembership of Pension Funds and Group Life SchemesInitial and ongoing training via Sanlams AcademySupport with industry related qualificationsAccess to mobile nurses and doctors for client medicalsAccess to Sales Consultants who can assist with client projects, database segmentation, product advice etc.Access to product specialists i.e. risk, savings, investments, private wealth, loyalty programs etc.Compliance supportMarketing supportAccess to Legal advisorsFinancial planning toolsTraining Allowances offered for Graduate Advisors R5000 R8000 over the first 3 months onlySalary offers to Qualified and Experienced Advisors R8000 R20000pm (Depending on track record)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzUwN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777791&xid=1109_183507
3d
1
A leading company that specialises in document solutions is looking for an Account Manager to join their team in Durban.
*KEY RESPONSIBILITIES *
In order to perform this role successfully, the incumbent must be able to perform these responsibilities satisfactorily:
* Provides purpose fit solutions through an in-depth understanding of specific client needs relating to the services the company provides.
* Engages with clients on a regular basis to maintain sound relationships.
* Acts as primary contact between clients and Metrofile for purposes of:
* negotiating prices within the parameters of the Authority Framework
* providing customised solutions
* problem/issue resolution
* Stays abreast of and informs the General Manager/ Sector Head of changing market and competitor trends.
* Maintains a current and updated database on all clients in own portfolio.
* Keeps informed of legislative requirements pertaining to document & records management.
* Ensures effective classification of client information to ensure fast and accurate retrieval.
* Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
* Compiles and reports on boxes past due on a quarterly basis.
* Develop Account Plans as agreed with General Manager/Sector Head for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
* Reports sales and service statistics to the General Manager/ Sector Head on a weekly basis.
* Ensures that the service offering provided satisfies customers’ needs and identifies leads across their allocated Sector Heads within their Portfolios.
* Resolve all enquiries or queries escalated to you within a reasonable timeframe and communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
* Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
* Ensure that clients’ portfolios data integrity is accurately maintained.
* Assists with preparing and presenting business proposals to both existing and new potential customers
* Maintains close relationships with the Sector Head in order to capitalise on opportunities identified.
* Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
* Deals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.
*MINIMUM QUALIFICATIONS, EXPERIENCE*
The requirements listed below are representative of the knowledge, skill, and/or ability required.
* 3 year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management
* At least 8 years’ experience in a sales/business development role preferably in Information Services/ Warehousing/ Logis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241027&xid=1555_53180
2y
1
I am seeking an Internal Sales & Support Administrator for a national multi-sensory branding company.The job description will include, but not limited to:- Generate leads by prospecting new business - Book sales appointments for Sales Reps to go in and sell the product - Meet call, appointment, and sales target set - Assist external team with closing of sales (following up on Opportunities and Chasing approvals) - Carry out accurate and efficient sales related administration Requirements: Sales experience is a MUST! Dynamic and out the box thinking Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Tenacity to handle rejection and continue with a positive attitude when reaching next potential client Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanour Eager to expand company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Knowledge of sales process from initiation to close Ability to work independently or as an active member of a team Previous experience in outbound call centre, inside sales experience, or related sales experience preferred The ideal candidate for this position is results driven, persistent, excellent time management, excellent telephone sales, customer service, selling to customer needs, prospecting skills, motivation for sales, handled rejection, professional!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMzgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186328&xid=1109_73380
2y
1
SavedSave
Responsible for risk evaluation, pricing and selection / rejection of new and renewal business for all assigned accounts within the portfolio.Analyze commercial lines accounts to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls.Use underwriting guidelines and organizational best practices to ensure compliance with guidelines / regulations.Price business according to organizational underwriting and pricing guidelines. Use creativity and underwriting knowledge to write appropriate risks and retain profitable business within delegated authority levels.Participate in customer planning and review processes to identify sales and marketing opportunities.Promote the organizations product through customer networks and stay abreast of changes within the industry and at competitors. Working closely with the sales and other departments to obtain relevant documentation from clientsScreening and assessing new applications according to predetermined criteriaEnsuring that all relevant personal information on the client is captured accurately.Investigating clients medical and claim history before approving the applicationIdentifying potential risks that can cost the company money.Referring high-risk applications to reinsurance.Reporting to management on potential losses and excessive risks.Assisting clients and sales staff with all underwriting-related queries.Providing specialized quotes to clientsMinimum Job Requirements: MatricMin 3-5 years underwriting experience within a Brokerage environmentNQF Level 4
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxMjQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186186&xid=1108_51249
2y
Save this search and get notified
when new items are posted!
