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Salary: R15 000 – R20 000 basic plus on target commission, company car, laptop, cell phone and company contributions
My client, a distributor of electrical and mechanical equipment, used in industrial applications seeks a dynamic, intelligent and professional individual, able to forge strong personal client relationships.
Requirements:
Grade 12 / Matric
Qualification in Electrical or Mechanical Engineering, highly advantageous
Fluent in both Afrikaans and English
Excellent customer service and telephone etiquette
Computer literate and familiar with various computer applications
Drivers’ license
Experience:
Minimum of 3 years technical sales experience
Proven track record of successful client retention and growth.
Responsibilities:
Daily activity will be split 50/50 between developing new business and maintaining existing business. As time progresses, naturally a greater amount of the daily activity will be spent on maintaining customers.
To provide excellent technical advice with a high aptitude for all things
Must be target driven and motivated.
Ability to identify, assess, confront and resolve opportunities and challenges.
Able to handle high work load and long-term projects, managing client relationships while finding creative solutions to a wide scope of market requirements.
If you have read through and meet with the required criteria, then send your application together with relevant qualifications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTg2MzAxNzY/c291cmNlPWd1bXRyZWU=&jid=119325&xid=958630176
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Main Purpose of Job
Manage customer support and service and assume overall responsilbity for the success of the branch, including budgets and revenue targets as assigned.
Responsibilities:
Management of all the DAF retail branch activities ( inventory, parts sales, workshop and customer satisfaction)Develop and maintain customer relationships.Report on non-compliances and implement remedial actions.Implementation of policies and procedures.Jointly develop and train branch staff for future growth.Ensure profitability with monthly targets are achieved.Compile monthly branch reports and forecasts.Ensure compliance to strategic plans.Financial targets are achievedAchievement of regional sales targetsImplementation of effective control measuresCompliance to minimum CSI targets set for divisions on sales, workshop and parts.Health, Safety, Environment and Quality targets are achieved and enforced.
Key Competencies/Skills
Good leadership to drive a team towards achieving set targets.Good interpersonal skillsMust be competent to lead a diverse team of technical and sales staff.Staff motivation.Team development.Innovation in organisation, business and opportunity developmentCustomer-focused service orientated individual with a solid trucking background.Must have knowledge of DAF systems.Communication – Ability to work with people at different levels within the organization.Problem solving – Ability to solve problems independently.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjAwMTU1MTY/c291cmNlPWd1bXRyZWU=&jid=1319517&xid=960015516
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The primary objective of the position will be the management of the outbound delivery process through planning and invoicing to ensure the products we supply are delivered in a safe and timely fashion, to meet and exceed the expectations of our customers.
Key Responsibilities:
GENERAL
Maintains good housekeeping in the dispatch and receiving area.Ensure stock received from the assembly lines is stored in the correct rack allocation.Double check that stock assembled is approved by relevant departments as per job specific requirements.Ensuring that all products in the dispatch area are correctly tagged and stored in the correct location. It is also vital that products stored in the dispatch area are stored in the correct manner to maintain material preservation.Ensure packaging is at an excellent standard to both reflect the perceived quality and professionalism in the market and to ensure safety and stock safeguard during transport.Collects sales orders from the Internal Sales department and issues the sales order to the warehouse staff for picking.Collect Project based sales orders from the Internal sales department and issue to the production/operations manager before picking.Once assembly job cards are completed and the products delivered to the dispatch area by the production staff, you need to do the invoicing.Ensure the vehicle monthly check sheets is performed and submitted/uploaded.Ensure that all drivers maintain clean, safe and roadworthy vehicles at all time.Ensure vehicle licenses is renewed in time.Ensure vehicles are serviced as and when required.Perform monthly inspection on vehicles to ensure all safety equipment and spares are maintained and available. Escalate any non-conformances immediately.Assist with receiving as and when required and that all relevant processes are followed.Assist and plan general delivery and collections form third party suppliers etc and that the processes followedAssisting with stock count as and when requiredPoint of contact for the companies chosen bulk transporter and courier
DISPATCH
Managing the shipping of products for delivery purposes.Managing and overseeing all aspects of staging, packaging and dispatch of company goods.Dispatching of products efficiently.Ensures that security procedures are followed.Ensuring products are dispatched correctly, timeously and all procedures are followedPlanning the daily deliveries in the most efficient manner possible to reduces costs and to ensure that no delaysWherever possible ensure that vehicles are pre-loaded the day before in order for the vehicles to leave as early as possibleEnsures the goods that are loaded onto the c...
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Consulting Engineers with nearly 50 years experience in the industry seeks a Lead Engineer that specialises in water treatment and sanitation.
Key responsibilities:
Head/lead the water/wastewater treatment section within the water and sanitation divisionManage the execution of planning, design and supervision of projects in this fieldPerform research and write technical papers
Qualifications:
Bachelor’s degree in Civil Engineering with a Master’s degree or studying towards a Master’s Degree10+ years in a similar environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTExNjY1NzIyP3NvdXJjZT1ndW10cmVl&jid=908488&xid=4111665722
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A leading engineering firm requires the expertise of a multi-skilled individual. We are searching for a season Quality Compliance Officer who also has a passionate for IT. The role is as follows:
Qualifications and Experience:
Relevant post matriculation qualification i.e. Web Programming Certificate / Web Technologies Certificate / JavaScript Certified Development Professional.Training in ISO 9001 and ISO 9001 auditing.Minimum of 5 years’ relevant experience, preferably in a built environment consulting practice.A solid understanding of how web applications work including security, session management, and best development practices.Adequate knowledge of relational database systems.Object-Oriented Programming, web application development, and Software Development coding languages (HTML, CSS and JavaScript).
Key Responsibilities:
Quality Management System (QMS):
Maintain responsibility for the Company’s QMS comprehensively and in line with the Principles of ISO9001/2015.Provide training to staff, to improve knowledge and understanding of quality system requirements and to keep staff updated regarding any process changes.Co-ordinate the submission of Regional audits to be conducted in accordance with the Internal Quality Audits Schedule as well as the issuing and closing out of all non-conformance reports and corrective action reports.Collate the results of all Regional audits to compile audit summary reports and analyses to be tabled at MANCO SA, EXCO and the Board on the findings, non-conformances, areas and timing of improvements.Regular liaison with Regional MRQs and provision of guidance on the delivery of their responsibilities to enhance compliance with QMS and readiness for annual QMS audits.Ensure that all client complaints are adequately dealt with and that the relevant corrective action process is followed.Manage the external audit process on behalf of the Company. Prior to the external audit, conduct audits at all Regional offices to identify and correct compliance issues and provide advice or training.Annually identify key performance indicators for MANCO in terms of quality related objectives.Closely monitor the project close-out process, ensuring that information necessary for CVs and datasheets are captured on ProMan, and that project datasheets and CSQ’s are generated.Visits / make arrangements to engage with the offices in Africa, as required, conduct audits / provide training / adapt the quality system to better suit their requirements.Assist SED companies with Quality system requirements as and when required.
Website and SharePoint Development and Maintenance:
Responsible for all aspects of the Company’s Intranet site on SharePoint in terms of site deve...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDIxMDg1NDc3P3NvdXJjZT1ndW10cmVl&jid=1484171&xid=3021085477
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Key Performance Areas:
Identify areas of improvement and applying SMART actions to meet requirements Turn-around time for analysis of failures as well as customer queries. Product development through engineering solutions.Requirements
National Senior Certificate / Matric BTech / BEng mechanical qualification1 - 3 years’ experience in a product development or processing environment Previous power transmission experience would be advantageous Hands on approach to manage work packages from customer enquiry to dispatch 3-5 years in industrial automation environment (Electrical control systems)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODQzODQ0ODI5P3NvdXJjZT1ndW10cmVl&jid=1497781&xid=3843844829
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Assemble and install mechanical systems for industrial, electromedical, and manufacturing purposesBasic riggin, lifting of units and Implement cost-effective changes in equipment design to improve reliability and safetyAssist mechanical engineers in developing, building and maintaining machines and toolsRead and interpret engineering designs, plans, and diagrams for piping, transmission, and HVAC systemsPrepare cost and material estimates for a projectTest and analyze machines, tools, and components to determine their performance, strength and response to stressDesign manufacturing implements such as jigs, dies, and mouldsCarry out inspections to identify faults and initiate repair of mechanical systems or productsMonitor mechanical processes to ensure conformance to standard project proceduresUse CAD software and technology to prepare drawing plans and design for an engineering projectAssemble components or machine parts to form integral or complete product unitProvide technical solutions to mechanical problems found in a variety of industriesDevelop and design prototypes of equipmentEnsure compliance with health/safety procedures and regulationsImplement quality control systems useful in evaluating and testing mechanical processes/product for consistency.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAxNTA5MDg2P3NvdXJjZT1ndW10cmVl&jid=1497779&xid=4101509086
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This position will ensure technical support to the Sales team and the Key Account Management team. This includes the function in technical pre-sales and post-sales activities, evaluating and selecting the best technical solutions that meets customer needs, managing the whole life-cycle of the customised drive solutions, from the design to testing and provide technical oversight to the warranty process. This is done through managing the customer application engineering team and ensure that best practice is followed.
Key Responsibilities:
Product Development Strategy: Contributes to the development of local business by analysing the market needs and ensuring the identification of the best technical solutions to meet the customer needs, according to a framework of guidelines, processes and procedures set by HQ.Pre-sales technical support: Provides support to Sales in analysing Customer requests during the pre-order phase and propose the most suitable products configuration according to technical needs and in line with group strategies.Application Engineering: Manage the whole life-cycle of the customised drive solutions through the validation of technical and economic feasibility analysis, and products’ technical documents (Technical Drawings, Bills of Material)Application Engineering: Ensures proper accountability over pull project (“client-driven”) management and execution of special products/solutions working closely with HQ in the elaboration of technical feasibility studies, contributing to the product development process.
Qualifications and Experience:
Professional Engineering qualification (e.g. B.Eng./BSc Mechanical Engineering)Familiarity with CADGood MS Office skills, especially ExcelStrong PLM Process knowledgeStrong ability in Microsoft SuiteStrong MRP skills5-8 years’ experience in a mechanical /industrial engineering environment will be beneficial
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTUwMjQ5MDI5P3NvdXJjZT1ndW10cmVl&jid=1469928&xid=3550249029
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The Key Account / External Sales Engineer will be responsible to present and sell appropriate solutions in the form of value propositions to meet or exceed all sales goals, performance quotas and process expectations in the relevant region.
Key Responsibilities:
Sales:
Identifying, analysing and ranking existing and new customers in your area in terms of their class application and current and future business potential;The development of long term relationships with customers based upon confidence and trust;Setting up and maintaining a medium and short term customer call plan that will generate an ongoing source of inquiries for our value propositions;Executing call plans, ensuring existing customers are actively serviced and new opportunities and sales leads are properly followed up;Identification of new business opportunities on an ongoing basis through cold calling, networking, etc.;Active monitoring of your sales performance to ensure sales targets and margins are achieved;Preparation and maintenance on an ongoing basis of product presentations (MS Power Point, etc.);Attending marketing and sales functions as required from time to time;Managing communications between key customers and internal teams;Resolving key customer issues and complaints;Carrying out after hour on call duties in terms of the Division’s 24-hour service program.
Technical:
Understanding power transmission formulae and being able to use it as a tool for the selection of relevant equipment;Acquiring an in depth knowledge of the company’s products, use of its catalogues and criteria for product and solution selections;Acquiring knowledge of applications and understanding their impact on the selection of equipment;Carrying out site meetings in order to evaluate applications and or solve operating problems;Carrying out necessary calculations for the sizing, recommendation & selection of equipment;Carrying out on-call duties in respect of after-hours back up & breakdowns.
Qualifications and Experience:
5-10 years sales experience in the industry or similar experienceFamiliarity with CRM packagesGood MS Office skills, especially ExcelExperience in project management will be an advantageQualification in Mechanical engineering will be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTg0MjIwNzk3P3NvdXJjZT1ndW10cmVl&jid=1469926&xid=1984220797
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Project Administrator:
Assist with project planning, and budgetingCertified Associate in Project Management (as a minimum)Gauteng (Centurion)
Project administrator to provide assistance to the project engineer with the project planning, budgeting. The position forms part of the Environmental Engineering Department
The requirements associated with the position are as follows:
Minimum required qualification in project management: Certified Associate in Project Management (CAPM)co-ordination with resources and progress reporting on various projects to clients of those particular projects.The position is for a permanent appointment based in our Centurion offices.The candidate should have an inclination for project management and be a good team player
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzAxNTMyNTI0P3NvdXJjZT1ndW10cmVl&jid=1124463&xid=1701532524
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Consulting Engineers with nearly 50 years experience in the industry seeks a Senior Engineer that specialises in water and sanitation.
Responsibilities:
Detail design of water and sanitation projectsCo-ordinate and supervise the production of technical drawings, design and reporting inputs by supporting staff.Prepare, oversee and evaluate Tender and Contract Documents
Qualifications:
Bachelors Degree in Civil EngineeringRegistered Pr Eng/ Pr Tech Eng with ECSA5 - 10 years in a similar role
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTAxNjI3NjgwP3NvdXJjZT1ndW10cmVl&jid=908490&xid=1501627680
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Mining Infrastructure Department – Civil Design Engineer
Mining infrastructure design (roads, earthworks, water management, etc.)5 – 7 years’ experienceGauteng (Centurion)
Our client seeks to employ a Civil Design Engineer in the Mining Infrastructure Department, based in the Centurion office. The Mining Infrastructure Department specialises in, amongst other, the design of roads, haul roads, bulk earthworks, terraces, stormwater management, dams, stream diversions, mine waste (tailings) disposal facilities and mining infrastructure areas.
The requirements associated with the position are as follows (mandatory):
BEng / BSc Eng or higher qualificationMinimum of 5 years’ relevant experienceAbove average academic results
Preference to candidates with the following skills and attributes:
Relevant experience in the design of mining related infrastructureExperience with Autodesk Civil 3DProfessional registrationGood critical thinking and problem-solving skillsGood communication skillsDynamic, self-motivated, takes responsibility and ownership of tasksWorks independentlyAttention to detail
The main duties associated with the position include the following:
Concept, preliminary and detailed designs of mining infrastructureTender documentation i.e., BoQ and works information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQyMzAyNjA4P3NvdXJjZT1ndW10cmVl&jid=1124462&xid=4142302608
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Plastic Engineering client based in Lanseria is seeking a young, dynamic and skilled
Edgecam Milling Programmer
to join their team. This position will involve generating CNC toolpaths for milling machines using Edgecam CAD/CAM software and the ideal candidate must have AutoCAD / Autodesk Inventor experience for model design’s which will be imported into Edgecam for toolpath generation. Please find the specific details and requirements for this role below:
Qualifications and Requirements:
3-5 years experience in Edgecam Programming on CNC Milling machines
3-5 years experience in AutoCAD / Autodesk Inventor for Milling operations
Strong attention to detail and problem-solving skills
Willingness to work flexible hours, including overtime when necessary
Ability to work in a fast-paced and dynamic manufacturing environment
Eagerness to learn and adapt to new technologies and processes
Key Responsibilities:
Create and modify CNC programs using Edgecam software
Work with AutoCAD / Autodesk Inventor for model design
Collaborate with the production team to ensure efficient manufacturing processes
Troubleshoot and resolve programming and machining issues as they arise
Maintain and update CNC programs as needed for process improvements
Comply with safety and quality standards
ONLY apply if you meet ALL the requirements
Please consider your application unsuccessful if you do not hear from us within 14 days
SECTOR: Engineering and Technical
Job Reference #: JHB000343/AH
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Well established Sheet Metal Design and Fabrication company based in Turffontein, JHB South is seeking a mature Trade Tested Toolmaker with Edgecam Programming experience on Milling and Lathe machines.
Trade Tested ToolmakerMinimum 5 years POST qualification experienceEdgecam Programming experienceMilling and Lathe machine experienceProduction experience is a mustValid drivers licenseOwn reliable transportFluent in Afrikaans and EnglishONLY apply if you meet ALL of the above requirements.
Please consider your application unsuccessful if you do not hear from us within 2 weeks
SECTOR: Engineering and Technical
Job Reference #: JHB000348/AH
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Tailings– Senior Engineer:
Gauteng (JHB)5 – 10 years relevant experienceProfessional registration advantageous
Our Client seeks to employ a self-motivated engineer to join our Tailings department and contribute to existing and new projects. The successful candidate will join a dynamic team in an intermediate level position within a well-established consulting firm
The requirements associated with the position are as follows:
BEng or BSc (Eng) required5-10 years of relevant experienceBEng in Civil Engineering or similarProfessional registration (PrEng) will be advantageousExperience in the design of tailings storage facilities, return water dams and associated infrastructureExperience in carrying out annual audit inspections on tailings storage facilities and return water damsExperience in surveillance of tailings and/or return water damsExperience in tender and contract documentationExperience in CPTu testing and interpretation preferredExperience in geotechnical investigations considered advantageousGood fundamental understanding and knowledge of geotechnicsExposure to associated civil engineering activities such as hydrology, structural design, dam breach assessments, water balancesCandidate should be proficient in MS Word, MS Excel, MS Outlook and MS PowerPointProficiency in MS Project considered advantageousCandidate should be proficient in slope stability, seepage analysis and FEM software, such as Geostudio.Candidate should be proficient in AutoCad Civil 3D or modelmakerProject management experience advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzg1MzY3MDYzP3NvdXJjZT1ndW10cmVl&jid=1124461&xid=2785367063
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Purpose of this role
· Group Finance’s lead for the implementation and administration of the group’s financial systems and other systems owned by Group Finance
· Responsible for gathering and analyzing business process requirements for Finance and configuring into systems to efficiently meet those requirements
· Plans for finance related system projects and business process improvements
· Works with software systems project teams and directs project activities of Finance staff and assists with coordination under the direction of subject matter experts
· Administers user security and configures the software systems owned by Finance
· Works collaboratively to carry out complex work to manage, support and integrate system requirements across business functions to ensure effective functioning of Finance systems
· Serve as the Finance liaison with Group IT, vendor resources and other group staff that utilise financial systems
· Ensure efficient maintenance and operation of financial systems; provide optimum functionality and ensure data integrity and security
· Work to provide useful system outputs, reports, data analysis and identify process improvement opportunities and implement
· Support financial decision making by auditing, analyzing, interpreting information and reports from finance systems and making recommendations to key stakeholders in Finance
· Provide reports to the Group Head of Finance with regards to internal controls within finance systems and ensure that these are aligned to internal control frameworks of the Group
· Lead the development of test case scenarios and ensure user acceptance testing outcomes are aligned to intended outcome
· Work to provide documentation and training for users of Finance systems
Minimum Requirements
Education and Experience
Education:
· University degree in Accounting, Finance, Business Administration or Informatics
· Post graduate information technology qualification would be beneficial
Experience:
· 5 years and above as financial system analyst or manager
· Exposure to managing multiple systems within finance, e.g. treasury management system, procure to pay system, etc.
· Exposure to a high pressurized, complex environment in a matrix group structure
· Strong IT literacy with good MS Excel, MS Word, MS Power point skills, Power BI, VBA and SQL scripting and a solid understanding of accounting software principles and user administration skills.
· Sound judgment, demonstrating logical decision-making capabilities.
· Thorough technical knowledge of accounting principles, internal controls and IFRS
· Systems integration expertise with exposure to big data and advanced data analytics
· Financial expertise and compli...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTY4NDM3NDc/c291cmNlPWd1bXRyZWU=&jid=376667&xid=116843747
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Looking for a Draughtsman in Spartan Johannesburg!!!!Requirement:Grade 12 (Matric) / N5 CertificateMechanical Draughting certificate or similar qualificationMinimum 5 years’ experience as a DraughtsmanAutoCad and Autodesk inventor experienceHydraulic experience will be advantageousSalary R20 000Emal cv to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE2MzUyODI0P3NvdXJjZT1ndW10cmVl&jid=1466732&xid=2316352824
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The primary purpose of this role is to source new leads and secure new business –potentially from both internal group customers and external prospects or non-group customers as well as deliver the full client value proposition to all clients. Ensure implementation of defined strategy. To create and maintain a stable and disciplined operating environment that supports the company.
Requirements
Education and Experience:
An undergraduate qualification in Finance or insurance is essential, i.e. BCom (majors in Financial Management or Financial Planning or Investments)A proven sales track record within hunter and closer framework.Experience selling at the C level5 years’ plus experienceFAIS Accredited or relevant body registered
Knowledge and skills
Ability to engage with clients and provide guidance on product line of Business: Investments; Health or Retirements.Excellent understanding of line of Business: Investments; Health or Retirements.Strong knowledge of Pension funds, FAIS and related legislationStrong knowledge of Employee Benefit Industry
Business understanding:
Understanding of current structures and policies including what factors impact these in order to engage with clients on the same.Relationships with various stakeholders in order to negotiate rates and benefit structures.Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors
Competencies
Leadership Competencies:
Commercial acumenPurposeful collaborationGrowing capability
Strategic Competencies:
CLIENT MANAGEMENT• Ability to interact with Clients• Relationship building and stakeholder management• Client insight• Innovation AdviceEXECUTION EXCELLENCE• Strategic Innovative thinking and delivery• Ability to Think Big Picture (Strategic Thinking)• Results - Orientated • Client SLA management and delivery• Accountability• Operational excellence• Managing change• Creative Problem- Solver
Functional Competencies:
Ability to engage with corporate stakeholders and build new business pipelineThe ability to determine the most appropriate corporate solutions for client needs.The ability to enhance client value propositionAccount ManagementExcellent communication and presentations skills with top-notch customer service approachBe able to work independently & as part of a team in a fast pace, rapid change environmentExceptional professional presence and b...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODMzNTQ4MTU2P3NvdXJjZT1ndW10cmVl&jid=376671&xid=3833548156
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Purpose of the roleProcess Specialist is responsible for defining, analyzing and documenting business processes spanning across TCR departments in regards to onboarding, managing and servicing clients. The key objectives are to define new processes to support the take-on of new clients, and to document and improve efficiency and effectiveness of existing processes. The individual must therefore have experience in process analysis, design and mapping and monitoring, and well as business analysis and customer engagement experience.
Minimum requirements (Qualifications and Experience)
Grade 12Bachelors degree related to information systems, project, service and/or process management5+ years’ experience in client service operations, or related business and process analysisExperience in process engineering in a service management environment / consulting experienceExperience with SDLC with regards to client requirements and specificationsProcess mapping and documentation experience, with relevant tooling experienceBusiness analysis experience in mapping customer requirements and user specificationsLean Six Sigma or equivalent experience
Key Responsibilities:
Process design, analysis, documentation and optimisationInterfacing with clients to define requirements and needsUnderstanding of client take on processes and design of processes for servicing clientObtaining and coordination of all interdepartmental (stakeholder) input in respect of process and departmental dependencies when setting up or changing processesCustodian of process flow documents and client specificationsDevelopment of SLA for new clients and OLAs between departments for new services.Regular review and analysis of process efficacies and adjusting processes accordingly where neededSupporting business units in mapping and optimising processes across client lifecycleWorking with IT to develop new solutions and services to support clients.Final sign off on change requests as well as post implementation sign off on process changes implemented
Technical and Behavioral Competencies Required Working knowledge of:Process analysis and mappingUnderstanding of client data and integration Understanding of credit collections lifecycleExperience with collections systems: Cas/E4/Vision/CACS/Sharefile/QMSTallyman/DM9/Nadir MS office (Word/Excel/Powerpoint)Six Sigma certification preferableAnalytically mindedHigh attention to detailProblem Solving SkillsInterpersonal SkillsAccountabilityStress ToleranceDeadline drivenTeam playerPlanning and organizing skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80OTEwNjM0OTQ/c291cmNlPWd1bXRyZWU=&jid=376668&xid=491063494
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The main duties associated with the position include the following:
Working with and receiving purchase requisition instructions from project managers and company managementPurchase requisition generation via Proman ERP systemPurchase order generation via Proman ERP systemEnforcing procedures and policies relative to the purchase requisition & purchase order processPrecisely coordinate transactions and communication between the accounts payable, project managers, suppliers and administrative assistantsVerify and ensure processing information is complete and accurate and captured in the required format in the correct fieldsManage purchase order status for each purchase order (Open, Partially Completed, Completed, Forced to Completion, Re-opened, Cancelled)Manage purchase order changes and cancellationsCommunicate in good time the updated purchase order status, changes or cancellations with all transacting partiesAdvise transacting parties on the correct disbursement code application for each purchase transactionGenerate purchase order reports for reconciliationProviding general administrative assistance to company management and accountantsEnsure that transactions are correctly approved with the appropriate authority before actioningReconciling differences in the supplier purchase order and invoicing transactions where requiredReport transaction irregularities to the finance managerActioning of ad-hoc general finance related instructions received from managementParticipating in the various finance department responsibilities toward the company as and when requiredEnsure responsibilities are always carried out in good time to meet deadlines
The requirements associated with the position are as follows:
Matric (mandatory) with good results plus tertiary qualification (advantageous)Previous ProMan software experience (advantageous) and Microsoft Office (mandatory)Minimum 3 years work experience in a similar role (mandatory)
Preference to candidates with the following skills and attributes:
Aptitude for figures with a good understanding of ERP system processesExcellent co-ordination and management of multi-party transactionsAbility to work under pressure with high volumes of transactionsAbility to self-check calculation workings and reconcile differencesAccurate with attention to detailWell organized and able to work as part of a teamApproachable and friendly with good people skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MTU0NzQ4MjQ/c291cmNlPWd1bXRyZWU=&jid=1513442&xid=515474824
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