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Document Processing Specialist (Remote EST Hours)

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ENVIRONMENT:A leader in Customer Engagement Tech seeks a highly meticulous Document Processing Specialist who thrives under pressure to join its Remote team. Your core role will entail completing all monthly job processing and fulfilment, for multiple customers, delivered within established SLA timeframes and as per the specifications. You will also conduct regular QA checks, manage incoming queries regarding production status while ensuring the timely completion of all implementations or change request projects documenting each step in the CRM tool. Applicants will require a Degree/Diploma in Computer Science/Business or equivalent and work experience in a project-oriented environment. You will need experience with document processing and delivery, working with client-server environments, hands-on experience using PCs, including Windows, Microsoft Office applications & XML data. DUTIES:Ensure all production cycles achieve internal and external SLAs.Conduct regular QA checks to ensure accuracy and quality.Provide external and internal customers with updates, progress status and reports.Manage incoming queries regarding production status.Configure processing tools to meet client requirements and internal optimizations.Monitor the automation and act on any issues with statement and document processing.Review work orders to determine job specifications and operational requirements.Liaise with and make recommendations to the Implementation team on new implementations/projects.Ensure the timely completion of all implementations or change request projects documenting each step in the CRM tool.Respond to Level 1 Support cases and update thought internal tracking system.Escalate unsolved and/or critical problems as outlined in the escalation process. REQUIREMENTS:Qualifications –Post-secondary Degree or College Diploma in Computer Science, Business, or equivalent and work experience in a project-oriented environment. Experience/Skills -Experience with document processing and delivery is an asset.Experience working in the financial industry is an asset.Experience with client-server environments.Hands-on experience using PC’s, including Windows Microsoft Office applications.Experience working with XML data.Experience managing/manipulating data in MS Excel, MS Access and MS SQL Server would be advantageous.Experience with photo editing software.Occasional overtime/weekend work required.Work site is remote, with work performed within Pacific time zone. ATTRIBUTES:Ability to work in a high pressure, deadline-oriented environment.Detail oriented with a strong commitment to quality.Strong problem-solving skills and https://www.executiveplacements.com/Jobs/D/Document-Processing-Specialist-Remote-EST-Hours-1278343-Job-Search-04-07-2026-09-00-15-AM.asp?sid=gumtree

20h

Executive Placements

Bo-Kaap

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IT Technical Support Payment24 offers a hardware agnostic, open platform that delivers innovative mobile, cloud & card solutions. Payment24 was designed for Fuel Card & Loyalty Card Issuers along with Fleet Management capabilities by using latest technology. At its core, Payment24 is a creative research & development company focusing in disrupting the payments industry by introducing simple innovative solutions in the market, in an industry which has not evolved with time. With a start-up mentality & culture, we continue to be agile & nimble footed to address gaps in the market. If you think you have the skills and agility to keep up with us, please send through your CV and be part of a fast-growing team. Responsibilities: · Work creatively and analytically to solve problems demonstrating teamwork, innovation, and excellence · Ability to adapt to rapidly evolving priorities in a highly technical and fast-paced environment · Excellent communication skills · Exceptional organisational and time management skills, and an ability to manage competing priorities with stringent timelines. · Strong attention to detail. · Proficient problem-solving skills with good judgment and decision making · Must be goal-oriented and focused · Works well as a member of a team but can work · Collaborating with peers and seniors - within company and with clients · Respond as per SLA · Logs, Queries, and complaints resolved speedily (within SLA) · Updated all calls with root cause detail · Give good input and detail diagnostics with every call · Taking ownership and responsibility of a log · Ensures that all interactions with the client are professional and positive · Follows up on all outstanding queries and update logs on a regular basis as per severity · Able to work shifts, weekends, standby and overtime, when necessary, based on severity of calls and business pressure Required Skills & Qualifications: · Able to start immediately · Initially 6 months contract position with possibility of long-term contract. · Working hours: 06h00 - 18h00, Mondays to Fridays, 8hr shifts) · Ability to work after hours - part of a standby support schedule · Salary: Market related, based on experience · Knowledge of Oil Company Systems is beneficial.

Century City

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Job Requirements:Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field. (Some roles may accept equivalent experience.)35 years of experience in IT sales, account management, or a related client-facing role, preferably in a technology-driven environment.Understanding of IT products, services, and terminology, such as networks, cloud computing, software licensing, cybersecurity, and managed services.Strong verbal and written communication abilities to effectively explain technical concepts to non-technical clients.Proven ability to build trust, manage client relationships, and handle negotiations.An analytical mindset to assess client needs and recommend appropriate technical solutions.Familiarity with project management principles and the ability to work across multiple teams to meet client goals.Experience using customer relationship management (CRM) tools like Salesforce, HubSpot, or Microsoft Dynamics.Ability to identify new business opportunities and contribute to revenue growth.Certifications such as CompTIA A+, Network+, ITIL, or vendor-specific credentials (e.g., Microsoft, Cisco) can be a plus.Job Duties:Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring their IT needs are understood and addressed effectively.Technical Consultation: Serve as a trusted advisor on technology solutions, working closely with clients to recommend IT systems and strategies aligned with their business goals.Sales and Account Growth: Identify opportunities to upsell or cross-sell IT services and solutions, contributing to revenue growth within assigned accounts.Project Coordination: Collaborate with internal IT teams to deliver solutions, manage timelines, and ensure the successful implementation of projects.Issue Resolution: Act as the primary point of contact for client concerns or service issues, ensuring timely resolutions and client satisfaction.Reporting and Documentation: Maintain accurate records of client interactions, service agreements, and project progress. Provide regular performance and usage reports as needed.Contract and SLA Management: Oversee contract renewals and ensure compliance with service level agreements (SLAs).Market Awareness: Stay informed about emerging technologies and industry trends to provide strategic guidance and maintain a competitive edge.Salary:R30 000 R35 000 CTC (Based on your experience) How to apply: https://www.executiveplacements.com/Jobs/I/IT-Account-Manager-1196692-Job-Search-06-23-2025-04-33-48-AM.asp?sid=gumtree

10mo

Executive Placements

Bo-Kaap

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Well known Online International Fashion Brand is seeking experienced SENIOR BUYERS, specialised in Home and Living, Menswear and Maternity Womenswear to join their team in Cape Town. The purpose of the role is to be accountable for sourcing/maintaining suppliers for various portfolios within a category based on profitability targets. Duties and responsibilities to include but not limited to: Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers and new product listingsSource and prioritize new brands and suppliers according to this growth plan and in line with market trends and consumer demandDeliver against key financial and service level performance indicators within the department (sales, intake and sales margin, listings availability, sell throughs, stock cover etc.)Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage intakes and suppliers according to strict SLAsDevelop a promotional program, source great deals and manage site merchandising for the departmentSupport the operations team in delivering a world-class customer experience monitor department returns, support the customer service team on product queries and resolving any customer complaintsManage stock and availability (including replenishment orders, stock cover)Manage OTB and IntakesSupporting performance improvement initiatives for the Retail team as a whole Skills and Experience required: Bachelors degree (Business Science/B.Com/Bsc)Commercial postgraduate qualification (Honours/Postgraduate Diploma)8 years experience in retail buying3-5 years experience as a Senior Buyer (Home and Living / Menswear / Maternity division)Ability to think on his/her feetCritical thinkingExcellent communication skills.Good organisational and interpersonal skills.Managing competing prioritiesProven decision-making ability.Resilient, dedicated and self-motivatedStrong business acumen and merchant thinkingStrong analytical ability, uses data to inform decisions, identify the root cause and resolve problemsStrong willingness to learnProven track record of negotiation and stakeholder managementEntrepreneurial/commercial mindset Solutions-oriented, can-do attitude; self-motivatedAbility to manage self and an assistant according to clear prioritization and structured planningability to build lasting supplier relationships and manage according to SLAs (existing industry networks a significant plus)Understanding of the key business drivers within online retail Salary R64,000 to R93,000 CTC depending on experienceStart ASAP To apply for the Buyers, Ca https://www.executiveplacements.com/Jobs/S/Senior-Buyers--Cape-Town--Online-Fashion-Brand-1200265-Job-Search-7-4-2025-7-11-45-AM.asp?sid=gumtree

9mo

Executive Placements

Bo-Kaap

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We are seeking a highly skilled Business Analyst with deep domain expertise in the insurance sector, particularly in compliance, operations, and digital process optimisation. This strategic role is aimed at supporting the foundational redesign of our insurance division to enable future scalability and operational excellence. BackgroundOur Insurance business unit currently operates with a lean team and relies on manual, client-specific processes. While this approach has supported client satisfaction to date, it poses challenges around efficiency, consistency, and scalability as the business prepares for significant growth. We are therefore undertaking a comprehensive operational review to assess and improve our current structures and capabilities. Scope of WorkThe Business Analyst will lead a detailed gap analysis across the following domains:Customer Base: Review segmentation, delivery models, SLA alignment, and reporting.SLAs: Evaluate current performance against service level agreements and suggest standardisation opportunities.Systems: Analyse platform capabilities, data flows, and integration readiness.Processes: Map existing workflows and identify inefficiencies and risk points.People: Assess team structure, roles, skills, and scalability readiness.Compliance: Identify gaps in data processing, security, and regulatory alignment (e.g., POPIA).Reporting: Review internal, customer-facing, B2B, and regulatory reporting practices. ResponsibilitiesThe Business Analyst will be responsible for:Conducting stakeholder interviews and workshops to gather qualitative insights.Documenting and analysing current-state operations across systems, processes, and teams.Identifying compliance risks, inefficiencies, and constraints to scalability.Benchmarking current practices against insurance industry standards and best practices.Producing a comprehensive gap analysis report with clear findings and actionable recommendations.Designing a future-state operating model aligned with growth and strategic goals.Developing a practical roadmap with short-, medium-, and long-term initiatives.Presenting findings and recommendations to senior leadership.Supporting planning and decision-making for implementation phases. Key DeliverablesGap Analysis Report (Operations, Systems, People, Compliance, Reporting)Recommendations for optimisation and standardisationFuture-State Operating ModelRoadmap for scalable growth (Technology, Processes, People)Presentation of findings to executive leadership RequirementsProven experience as a Business Analyst in the insurance sectorStrong background in operational analysis, digital process design, and compliancehttps://www.executiveplacements.com/Jobs/B/Business-Analyst--Insurance-Sector-1196457-Job-Search-06-22-2025-02-00-15-AM.asp?sid=gumtree

10mo

Executive Placements

Bo-Kaap

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"slab" in Cape Town

slab in Cape Town (136 results)

Results for slab in "slab" in Cape Town in Cape Town