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Results for Call Centre Jobs in Pretoria / Tshwane in Pretoria / Tshwane
1
Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Sales-Advisor-1196714-Job-Search-06-23-2025-04-37-32-AM.asp?sid=gumtree
9mo
Job Placements
1
Requirements:Candidate must have admin experience in a Call Centre environment, not as an agent Excellent numerical and excel skills is a must Able to multitask and acute attention to detailsGood communication skills to assist with client communicationsExperience with assisting with Call Centre queries Knowledge of Excalibur Provide support to Call Centre agents Must be able to prepare accurate and detailed excel reportsIMPORTANT: This is a skilled profession. Do not apply if you do not have the relevant experience. Please note, this is not a credit consultant/collector position. Please submit a copy of your ID and payslip with your application.
https://www.jobplacements.com/Jobs/S/Specialised-Administrator-1275869-Job-Search-03-27-2026-04-02-50-AM.asp?sid=gumtree
3d
Job Placements
1
Minimum RequirementsMatric / Grade 12 (compulsory)Strong working knowledge of Excalibur 4 (highly advantageous)Proficiency in English (additional languages advantageous)Clear criminal and credit recordWillingness to work shifts, weekends, and public holidays when requiredBasic computer literacy (Microsoft Office, email, etc.)Ability to work on manual and predictive dialler campaignsOwn reliable transportExperience Required3 to 5 years experience in campaign or dialler management within a collections environmentExperience with debt management or recovery systemsProven ability to improve RPC and collections performanceExperience managing multiple portfolios and large agent groupsHands-on experience with campaign setup, tracking, and optimisationUnderstanding of compliance requirements including NCA and POPIAKey Skills:Strong analytical and data interpretation skillsAdvanced Excel skills for reporting and analysisExperience with diallers such as Euphoria and Lets DialWorking knowledge of Excalibur or similar systemsUnderstanding of the full collections lifecycleStrong troubleshooting and problem-solving abilityHigh attention to detail and structured working approachAbility to act quickly based on performance dataKey ResponsibilitiesCampaign ManagementLoad and manage campaigns across all dialler platformsEnsure correct segmentation, prioritisation, and strategy per portfolioAlign dialler campaigns with Excalibur workflowsMonitor and optimise campaigns in real timePerformance TrackingMonitor RPC, conversion rates, agent productivity, and dial efficiencyLink dialler performance to collections outcomesTake immediate action on underperforming campaignsData AnalysisAnalyse campaign and recovery data to improve performanceIdentify trends in contactability and payment behaviourEnsure data integrity across systemsAgent ProductivityMonitor agent activity and performanceIdentify gaps and support team leaders with actionable insightsSystem InvestigationInvestigate dialler and system issuesIdentify root causes and escalate where necessaryTrack and confirm resolution and impactReportingProduce daily and weekly performance reportsProvide actionable insights, risks, and opportunitiesStakeholder Managementhttps://www.jobplacements.com/Jobs/C/Call-Centre-Campaign-Administrator-1274039-Job-Search-03-20-2026-10-19-19-AM.asp?sid=gumtree
9d
Job Placements
1
Minimum Requirements: Grade 12 / Matric.A relevant tertiary qualification (advantageous but not essential).Minimum of 1 years experience within a call centre environment.Knowledge of compliance, collections, client or financial services and processes.Proficiency in MS Office (Excel, Word, Outlook)Experience Required: Experience in collections, recoveries, client or financial services.Experience in preparing reports and presenting findings to management teams.Skills Required:Excellent listening, analytical, and problem-solving skills.Strong verbal and written communication.High attention to detail with the ability to identify trends and root causes.Strong organisational and time management skills.Ability to work under pressure and meet deadlines.Collaborative and supportive team player.This role requires a high level of integrity and discretion when handling sensitive information.
https://www.jobplacements.com/Jobs/Q/Quality-Assurance-Analyst-1273122-Job-Search-03-18-2026-10-19-44-AM.asp?sid=gumtree
11d
Job Placements
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Minimum Requirements:1 2 years Contact Centre experience (essential)Minimum 6 months experience in Debt Collection6 months experience in Customer Service environmentsStrong telephone communication and client engagement skillsAbility to work within structured KPI and QA environmentsComfortable handling sensitive client informationLanguage Requirements:Candidates must be multilingual, with the ability to speak at least three or more South African languages. Examples include:EnglishisiZuluisiXhosaAfrikaansSesothoSetswanaSepediKey Responsibilities:Conduct outbound and inbound calls to beneficiaries regarding unclaimed benefits linked to policies or funds.Clearly explain the nature of the benefit and the claims process to beneficiaries.Perform identity verification and beneficiary checks in line with the applicable fund rules and compliance requirements.Assist clients in understanding and completing the required documentation to initiate claims.Guide beneficiaries through the next steps required to process claims successfully.Manage a portfolio of beneficiary cases and ensure accurate record keeping and updates.Meet daily and monthly performance targets, including:Call targetsCase management targetsQuality assurance (QA) standardsCompliance standardsProvide professional customer support and query resolution.Participate in face-to-face meetings with clients or stakeholders when required.Maintain strict adherence to data protection, confidentiality, and compliance standards.Work collaboratively with internal teams to resolve complex beneficiary cases.Key Competencies:Strong communication and interpersonal skillsHigh level of empathy and client careAbility to explain complex processes in simple termsAttention to detail and strong verification accuracyProfessional telephone etiquetteAbility to work under performance-driven environmentsStrong problem-solving abilityEthical conduct and confidentiality awareness Advantageous Experience:Experience dealing with financial services, pensions, insurance, or benefits administrationKnowledge of claims processes or beneficiary verificationExperience in regulated contact centre environments What We Offer:Competitive basic salaryPerformance-based commission structureStructured work environmentOpportunity to work in a role that helps beneficiaries access funds that rightfully belo
https://www.jobplacements.com/Jobs/T/Temporary-Unclaimed-Benefits-Consultant-1268998-Job-Search-03-05-2026-10-39-53-AM.asp?sid=gumtree
25d
Job Placements
1
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