Please note that our Terms & Conditions and Privacy Notice are applicable.
Back to search (Gauteng > Pretoria / Tshwane > Jobs > Sales Jobs > Call Centre Jobs> ad 1352621946)
Someone beat you to it!
Unfortunately, another Gumtree user is in the process of purchasing this item. Check back later in case they've changed their mind, or click the button below to browse more Pay Online Securely listings.
Quality Assurance Analyst
1 Photo(s)
5 days ago74 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Minimum Requirements:
Skills Required:
- Grade 12 / Matric.
- A relevant tertiary qualification (advantageous but not essential).
- Minimum of 1 years experience within a call centre environment.
- Knowledge of compliance, collections, client or financial services and processes.
- Proficiency in MS Office (Excel, Word, Outlook)
- Experience in collections, recoveries, client or financial services.
- Experience in preparing reports and presenting findings to management teams.
Skills Required:
- Excellent listening, analytical, and problem-solving skills.
- Strong verbal and written communication.
- High attention to detail with the ability to identify trends and root causes.
- Strong organisational and time management skills.
- Ability to work under pressure and meet deadlines.
- Collaborative and supportive team player.
- This role requires a high level of integrity and discretion when handling sensitive information.
https://www.jobplacements.com/Jobs/Q/Quality-Assurance-Analyst-1273122-Job-Search-03-18-2026-10-19-44-AM.asp?sid=gumtree
Id Subtitle 1352621946
View More
Job Placements
Selling for 1 year
Total Ads4.74K
Active Ads4.74K
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
4.74KTotal Ads
21.62MTotal Views
Contact Job Placements
Message
(4021)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms & Conditions and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
SavedSave
A leading organisation is seeking a highly skilled and experienced Credit Operations Manager to oversee and optimise the performance of its collections department. The successful candidate will play a pivotal role in managing day-to-day operations, driving performance, minimising bad debt, and fostering a culture of continuous improvement and compliance.This is an excellent opportunity for a strategic and hands-on leader with a solid track record in managing large credit and collections teams.Key Responsibilities:Manage daily operations of a large collections call centre (approximately 200 agents) handling early-stage outbound and inbound collections.Ensure departmental targets for collections and delinquency are consistently achieved or exceeded.Maintain and continuously improve collections processes, systems, and performance metrics.Promote a culture of high performance and accountability, supporting staff through training, coaching, and performance development.Monitor absenteeism, lateness, attrition, and implement corrective actions where necessary.Conduct regular portfolio performance reviews and contribute to strategy discussions with senior management.Liaise with internal teams to improve efficiency and reduce bad debt exposure.Stay up to date with relevant legislation and technological developments to enhance operational outcomes.Lead recruitment and onboarding processes to ensure high-quality hires.Drive both technical and soft skills development initiatives for the team.Handle performance management and IR matters in line with company policies.Collaborate with Dialler and IT support teams to resolve issues and optimise strategy.Provide input into collections strategies and propose innovative improvements.Requirements:Matric (Grade 12) is essential.Minimum of 57 years experience in an operational Collections Manager role.At least 7 years experience within the collections industry with a proven ability to meet or exceed performance targets.Prior experience as a Collections Agent and/or Supervisor is advantageous.Deep understanding of collection methodologies and best practices.Strong background in team leadership, performance management, and operational planning.Proven track record of driving change, improving processes, and implementing strategic initiatives.Experience analysing reports and data to drive business decisions.Strong leadership and team management abilitiesExcellent time management and organisational skillsHigh attention to detail and accuracyStrong analytical and numerical aptitudeAbility to work under pressure and manage multiple prioritiesProactive approach with a continuous improvement mindsetExcellent communication, coaching, and problem-solving skillsAbility to convert data insights into
https://www.executiveplacements.com/Jobs/C/Credit-Operations-Manager-1202183-Job-Search-7-10-2025-5-48-29-PM.asp?sid=gumtree
Invalid date
Executive Placements
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.