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Manager: IT Operations

17 days ago29 views
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General Details
Location:
Mamelodi, Pretoria / Tshwane
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Description:
 To ensure the seamless operation, security, and efficiency of our organization's IT infrastructure across multiple sites and locations. This includes managing and supporting various operating systems, network protocols, cloud services, and security measures. The role requires a versatile individual capable of performing system and network administration, cloud access management, IT security, and end-user support.

Responsible for automating tasks using scripting languages, managing both wired and wireless networks, providing remote desktop support, and troubleshooting hardware and software issues to ensure optimal performance across the organization's technology landscape

 Direct Reports:
  • Senior Systems Administrator
  • Security Engineer
  • IT Systems & Support Technician
Team and Vendor Management
Increase teams effectiveness with the following:
  • Recruitment, selection and orientation.
  • Training and development.
  • Assign accountabilities and plan.
  • Monitor and appraise job and project results.
  • Develop a climate for offering information and opinions.
  • Ensure the team meets timelines and produces content of the highest quality, always maintaining the professional image both internally and externally.
  • Ensure that the team has the support, tools and resources it needs to deliver exceptional IT services with security top of mind and to thrive and develop professionally.
  • Evaluate and implement tools to improve productivity and systems efficiency across the IT infrastructure.
  • Manage IT vendors and contracts and renewals including but not limited to ISPs, hardware, MSPs, software licenses.
Infrastructure and System Management
  • Centrally manage user access and permissions through single sign on (SSO): create, manage, and delete user accounts and groups, across all systems following the security principle of least privilege.
  • Implement and enforce secure user access controls and security policies.
  • Own the uptime, performance, and resilience of company systems (cloud, network, and on-prem) including monitoring system performance and availability, using tools to track and analyze system and network metrics.
  • Maintain server infrastructure (cloud-first or hybrid) including backups, DR plans, and monitoring.
  • Oversee and manage endpoint management (laptops, MDM, patching) and user lifecycle (onboarding/offboarding).
  • Ensure scalability and reliability of IT platforms (SaaS, IaaS, internal tools)
  • Ensure the efficient and effective operation of internal networks, specifically the call center and all related components
  • Recommend and plan required improvements
  • Ensure in
    https://www.executiveplacements.com/Jobs/M/Manager-IT-Operations-1239816-Job-Search-11-17-2025-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1342383960
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Executive Placements
Selling for 10+ months
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